Sheraton Kauai Resort
http://www.orbitz.com/hotel/United_States--HI/Koloa/Sheraton_Kauai_Resort.h18361/
Hotel Overview
Customer service re-defined
I had hand picked this resort because of it was gay friendly, perfect location, great reviews as...
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SilverstarGay
- May 10, 2013
Great Resort and Beautiful area
This was our first time going to Hawaii and have to say that we absolutely loved Kauai and the...
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Bodawg44
- Apr 12, 2013
Low-rise resort for beach lovers on Kauai's sunny south coast
Sheraton Kauai Resort is the ultimate gathering place boasting magnificent oceanfront views of Poipu Beach, a convenient distance from the famous First Break Surf Spot and trendy on-site restaurants like Rumfire Poipu Beach Kauai and Lava's at Poipu Beach offering surf and turf cuisines that satisy the cost-conscious food lover. Sheraton Kauai Resort offers a perfect setting to relax, unwind and enjoy a casual or an intimate dining experience. Guests may also enjoy a light "pupu" appetizer coupled with a refreshing cocktail as they are serenaded by live local Hawaiian music amdist mango - colored skies. The Sheraton Kauai Resort offers adventure, fun-filled memories, romance and relaxation all in one place; satisfying every travel personality and providing the ultimate vacation experience.
Sheraton Kauai Resort Rooms
- Deluxe Garden View
- Our spacious 510-square feet deluxe garden view rooms overlook lushly landscaped tropical gardens. All rooms are furnished with the Sheraton Sweet Sleeper Bed. Bedding choices are either one King or two double (based on availability). Room amenities include air-condition, cable channels, coffee maker, iron/ironing board, hairdryer, refrigerator, television, telephone with voicemail and international direct dialing, lanai (balcony), in-room safe, wake-up service, maid service, room service, in-room movies, and video games. Some of these amenities may be subject to additional charges. Handicap accessible room requests may be made prior to check-in.
- Garden View
- The 410-square-feet garden rooms offer views of lushly landscaped tropical gardens. All rooms are furnished with the Sheraton Sweet Sleeper Bed. Bedding choices are either one King or two double (based on availability). Room amenities include air-condition, cable channels, coffee maker, iron/ironing board, hairdryer, refrigerator, television, telephone with voicemail and international direct dialing, lanai (balcony), in-room safe, wake-up service, maid service, room service, in-room movies, and video games. Some of these amenities may be subject to additional charges. Handicap accessible room requests may be made prior to check-in.
- Deluxe Ocean Front
- Our spacious 510-square feet oceanfront rooms offer magnificent views of the ocean. All rooms are furnished with the Sheraton Sweet Sleeper Bed. Bedding choices are either one King or two double (based on availability). Room amenities include air-condition, cable channels, coffee maker, iron/ironing board, hairdryer, refrigerator, television, telephone with voicemail and international direct dialing, lanai (balcony), in-room safe, wake-up service, maid service, room service, in-room movies, and video games. Some of these amenities may be subject to additional charges. Handicap accessible room requests may be made prior to check-in.
- Partial Ocean View
- Located in the Garden Wing, our partial ocean view rooms (410 square feet) are furnished with the Sheraton Sweet Sleeper Bed. Bedding choices are either one King or two double (based on availability). Room amenities include air-condition, cable channels, coffee maker, iron/ironing board, hairdryer, refrigerator, television, telephone with voicemail and international direct dialing, lanai (balcony), in-room safe, wake-up service, maid service, room service, in-room movies, and video games. Some of these amenities may be subject to additional charges. Handicap accessible room requests may be made prior to check-in.
Amenities
- Wireless internet
- FREE parking
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Dining
- Restaurant
- Services
- Business center
- Conference facilities
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
Hotel Map
- Area served
- Kauai, Poipu Beach, Lihue
- Nearby airports
- LIH-Lihue Airport, Kauai
- Area description
- Sightseeing on Kauai is a must, not only to experience the spectacular scenic beauty, but also for the adventure and fun in traveling to each wonder - on horseback, by catamaran or raft, by kayak or helicopter, bicycle or on foot to name just a few. Poipu Shopping Village - 1.0 mi/1.6 km Kiahuna Golf Course - 1.0 mi/1.6 km Spouting Horn - 2.0 mi/3.2 km Historic Old Koloa Town - 2.0 mi/3.2 km Poipu Bay Resort Golf Course - 3.0 Waimea Canyon-25.0 mi/40.2 km
Meeting facilities
- Meeting Info
- Indoor facilities include the 5,900-square feet Poipu Ballroom, the adjacent open-air foyer, and the newly opened 2,200-square feet Koloa Junior Ballroom and adjoining terrace. Both ballrooms are divisible into three separate rooms. Additionally, we offer the Lawai Room, which opened in 2000, and the Executive Board Room, both of which are divisible into two separate rooms. A total of 15,000 square feet of outdoor function space, ranging from a Luau Lawn to two beachfront lawns and popular wedding sites, are also available.
Dining
- Lava's
- Boasting magnificent oceanfront views, of Poipu Beach and the famous First Break Surf Spot. A perfect setting to relax, unwind, and enjoy grilled selections and refreshing specialty drinks. Catch stunning sunsets and tropical breezes as you celebrate a relaxing afternoon or early evening with refreshing cocktails and delectable cuisine. Open daily for lunch, dinner and happy hour alongside evening entertainment. Hours 10:30 am - 5:00 pm.
- Room Service
- 5:00 pm - 10:00 pm
- The Link Cafe
- 6:30 am - 11:00 am
- Rumfire
- Rumfire at Poipu Beach will take you on a Hawaiian rooted journey with global influences and 180 degrees of unmatched views of the Pacific Ocean. Our chef's prepare distinctive cuisine with local island flair. With its sensible menu selections, Rumfire's cuisine resonates with the eclectic yet contemporary food lovers. Whether your palate desires seafood, flatbreads, or beef or you are looking for a celebratory destination, Rumfire will certainly satisfy with worldly flavor coupled with a Hawaiian twist. Breakfast Buffet: 6:30 - 11:00 am Dinner Service: 5:00 pm - 9:30 pm Bar Service: 5:00 pm - 11:00 pm
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (445)
Ratings and reviews for Sheraton Kauai Resort
- All travelers (445) 3.9 / 5
- Business (7) 4.1 / 5
- Couples (313) 3.9 / 5
- Families (83) 4 / 5
- Friends (18) 4.1 / 5
- Singles (23) 3.9 / 5
- L.G.B.T. (1) 5 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.3
- Room comfort:
- 4.2
- Location:
- 4.6
- Value:
- 3.8
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
steveoh
Kauai trip
Wished we would have stayed at the Sheraton the whole time we were in Kauai, it was wonderful. We had an ocean front room on the west wing. Beautiful view, quiet, and really comfortable. The Rum Fire restaurant was very good, ocean front, but not the biggest portions. We enjoyed the pool, hot tub, massages, and of course...the beach.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Not Applicable
I would have been ok without an ocean front room, as the beaches are so close. Also, be sure to stop at a grocery store, or market, to stock up on snacks, fruit, and whatever you need. And check out any farmers markets. We found one in Hanalei, it was nice.
Reviewer score
Would recommend
BethUhhKnee
Rest and Relaxation!”
After reading the mixed reviews a few months ago from when the property was under renovation, I was pleased to see the recent positive reviews of the results of these changes. I'm a fan of Sheraton hotels and have always received excellent service being a Starwood Preferred Guest member. Our flight got in early morning, so we called ahead to see if early check in was available. We weren't able to check in around 11am, but in the meantime, we had full access to the resort and were given complimentary drink coupons to have mai tais at the Lava Lounge, complimentary valet parking the first day and ton of resort activities. You're paying a $30 resort charge, so take advantage of all the "complimentary" services and activities. Definitely visit the concierge desk to get info about Kauai and surrounding restaurants/places on interest. Also, they will give you a reusable bag when you do shopping. Kauai has eliminated the usage of plastic bags for all vendors, so be sure to grab one otherwise you'll be doing a juggling act. Our room was clean, comfortable and had a nice view overlooking the garden side pool and ponds.Beds were super comfortable and we slept like babies. First day was bright and sunny, so we drove along the West side, Waimea Canyon and South shores. Second day was rainy and dreary but driving was still spectacular being able to see waterfalls on the faces of the mountain. Hanalei is a peaceful and magical place to drive to. Very lush and tropical. All in all, it was an enjoyable Anniversary and we have nothing but praise for Sheraton Kauai. Mahalo nui loa to Zana (front desk) and Cynthia (concierge) for their excellent customer service. Aloha!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
HoneymoonInParadise
Honeymoon
Standard looking room with updated furniture/decor but a gorgeous view of the beach just steps from our balcony. The new restaurant "Rum Fire" had delicious food, a wonderful atmosphere and amazing views. I found one of the concierge ladies less than helpful and rude. Other than that, the staff were helpful and kind. It would be more accommodating if there were 24/hour room service available or somewhere to grab a snack.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Money-saving tip:
Not Applicable
If you enjoy the outdoors and prefer to cook your own food, rent a cottage or vacation home! Save money by not staying on a resort eating overpriced cuisine.
Reviewer score
Would recommend
Berkaw
1st Time in Hawaii
This was a really nice hotel in a great location. South Shore puts you right in the middle of the island as far as driving is concerned. These are also the only swimmable beaches in the winter. My only complaint are the pillows. Super soft and provide no support. I had a stiff neck every morning.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
If you have never tried paddle boarding I would strongly recommend giving it a try. We went to Hawaiian Surfing Adventures in Hanalei Bay. Helpful and friendly staff and great eats down the street at Calypso.
Reviewer score
Would recommend
Alhoa
Nickle & Dimed
Beautiful vacation, location, etc. However, when it was time to check out, I felt blind-sided with the bill. The hotel imposed a $30/day charge for "resort fee". Despite their explanation of giving us a brochure upon our arrival that explained the fee, we did not receive that brochure and even if we did we felt it would have been incumbent upon them to tell us before we booked the room. We went to this particular resort, because it was a resort. FYI, they blamed you. They said it you were a third party and it was your responsibility to explain the fee.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Lily in Paradise
Relaxing in Paradise
Every need was met in a timely manner, from valet parking to room amenities. The facilities were flawlessly maintained. We only saw the gardeners one time - I do not know how they do it! The hotel staff was very courteous and friendly, each time we saw them. The concierge was very knowledgeable and super friendly. She printed out lists of activities for us. Even lists of markets and events. The yoga classes were fun and we really enjoyed lei making. What a special treat. We were even able to bring our leis home with us. We enjoyed the Links Cafe. The staff was super friendly and the food there was great - especially the soup. And the fresh loaves of banana nut bread were awesome! I ate one every day.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Long walk from hotel
Eat dinner at Brennekes in Poipu. Awesome fresh fish!
Reviewer score
Would recommend
mlonie79
Our Honeymoon
My wife and I went here and fell in love with the Sheraton! The people were super nice, the amenities were great and we overall really enjoyed this hotel!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Money-saving tip:
Short walk from hotel
Do not get a rental car. Its way cheaper to pay a taxi a couple of times than to pay outrageous amounts on a rental car. Plus there is 2 shopping centers withing walking distance of the hotel complete with amazing food and shops!
Reviewer score
Would recommend
Slack key fan
Nice Poipu location
Hotel is in great location on beach in Poipu, We had unfortunate weather during our short stay so hardly took advantage of the hotel's amenities. Good snorkeling available next door at Poipu Beach State Park. Security staff was very helpful in attempting to locate a left behind phone charger. Be aware that a $30/day "resort fee" is added to the room cost, and is not optional, so that the room price is really $30 more than what you think it is.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
Reesemermaids
Great location, poor hotel
The staff at the Sheraton were great, helpful and accommodating. The setting is beautiful. But the rooms resemble a freeway motel. There was sand in our room and a horrible smell. Also the facilities are overrun, and you have to get up early to save a beach recliner or buy a cabana, which was often already booked. Staying here felt unrestful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Dining tip:
Short drive from hotel
Go anywhere else for food
Reviewer score
Would recommend
Jeeves75
Good location, amazing room!
First the great. The room was impeccable. We had a great view of the ocean and away from the main pool area. Though it was still in the main building. The room itself was really nice. Very clean, and the staff was very friendly. The good. The location of the hotel is good, though it does not have a private beach. This is the only ding. Otherwise, the pool itself was pretty good, but a little crowded. Very close to the Shops at KukuUliae which has a number of great restaurants there for both lunch and dinner. Very convenient.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
