Rate based on Check-in: Jun 18, 2013 Check-out: Jun 20, 2013

Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

2 stars
87 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hotel Overview
Reviewer score
3.0
out of 5
77 reviews
I love Uncle Billy's!

I love Uncle Billy's! I love the Hawaiian hospitality! I had a wonderful stay here and greatly look... See full review

  • Nancie C
  • May 24, 2013
Great waterside hotel

We were traveling from one side of the big island to the other and needed one night s stay in hilo... See full review

  • Lolalicious
  • Jan 14, 2013
Island-style hotel on Hilo Bay shares aloha with free daily breakfast
Go "Island style" at Uncle Billy's Hilo Bay Hotel, a low-rise waterfront landmark along Hilo's historic Banyan Drive. The relaxed atmosphere extends to free parking, free daily "aloha" breakfast and free in-room high-speed/Wi-Fi Internet, adding extra savings to a value-priced stay. Guests enjoy the hotel's swimming pool, easy footbridge access to Coconut Island and short drive into downtown Hilo, plus lovely views of the bay and Mauna Kea.
Highlights
  • Free daily "aloha" breakfast, free parking and free high-speed/Wi-Fi Internet access
  • Nearby farmers market, convenient for in-room meals
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, or Mauna Kea views
  • 9-hole golf course across the street
Location
Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea. Liliuokalani Park and Gardens is within a few minute's walk, and a 9-hole golf course is just across the street. Hilo offers visitors easy access to Hawaii Volcanoes National Park.
Rooms
Hilo Bay Hotel harks back to easygoing Hawaii days with spacious, Island-style rooms. Room types range from standard garden view and standard partial ocean view units, to studio kitchenettes and deluxe oceanfront units. All include free high-speed Internet access, air conditioning, cable TV and private patio. Deluxe oceanfront units also include either a large picture window or patio. All room categories include free breakfast.
Features
Guests of Hilo Bay Hotel enjoy an onsite swimming pool, and a free daily "aloha" breakfast service. Hilo has many restaurants and cafés to choose from, including the nearby Ken's House of Pancakes, a longtime local favorite.
Transportation
  • Hilo International Airport (1.8 mi/2.8 km)
Attractions
  • Panaewa Rainforest Zoo (1.4 mi/2.3 km)
  • Pacific Tsunami Museum (1.5 mi/2.4 km)
  • Lyman Museum (1.8 mi/3 km)
  • Imiloa Astronomy Center of Hawaii (2.6 mi/4 km)
  • Akaka Falls (10.5 mi/16.9 km)
  • Hawaii Volcanoes National Park (28.9 mi/46.6 km)

Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts) Rooms

Superior Room with Partial Ocean View
Our spacious Superior Rooms have partial ocean views of quiet Hilo Bay. Wake up to or relax at the day's end with views of the Hamakua coastline and majestic Mauna Kea. Rooms come well equipped with two full size beds, air conditioning, cable television, telephones, refrigerator, alarm clocks, hair dryer, coffee and coffee maker, and private lanais. Wake up each morning to watch a beautiful Hawaiian sunrise and come down for our complimentary continental Aloha Breakfast, served daily 6:30am - 8:30am.
Studio Kitchenette
Our large well equipped Studio room with an efficiency kitchen is your home away from home on your visit with us on the Big Island of Hawaii. Standard are 2 burner cook tops, microwave oven, toaster, coffee maker, refrigerator, and utensils and glassware for a party of 4. Two full size beds, or a queen and sofa are basic configurations for these rooms. Rooms also offer air conditioning, cable television, telephones, alarm clocks, and private lanais. Our beautiful tropical garden below and center courtyard offers relaxing views from your private lanai. Wake up each morning to watch a beautiful Hawaiian sunrise and come down for our complimentary continental Aloha Breakfast, served daily 6:30am - 8:30am.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Game room
Services
Safe deposit box
Conference facilities
Gift shop
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

19.7283 -155.0654
Area served
Hilo, HI
Nearby airports
General Lyman Airport- Exit airport and turn right on Highway 11. Cross highway 19 to Banyan Drive and go 1/2 mile to the hotel. Enter on right. Keahole Airport- Take 94M W.
Area description
The center of Hawaiian outdoor life, Volacanoes, diving, Rainforest and Orchid Gardens to Mac Nut Farms surround this port city on a crescent Bay.

Meeting facilities

Meeting Info
Our Leilani Room can comfortably accommodate up to 30 people with room for tables and chairs for your conference needs. Catering options are also available please contact us at 1-800-367-5102 for reservation information.

Dining

Uncle Billy's General Store
Forgot your toothbrush at home Not a problem! Uncle Billy's General Store is fully stocked with any bath amenities that you may need. Have a late night craving? We've got you covered with a full assortment of snacks, sandwiches, drinks, coffee, ice cream, and local delicacies. And if you re looking for that perfect souvenir, our general store has a variety of post cards, T-shirts, clothing, and much more. Open Sun-Thur 7:30am to 9:30pm, Fri & Sat 7:30am to 10:00pm.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (77)

Ratings and reviews for Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Overall score

2.9 / 5
36 out of 77
Amenities:
2.6
Room cleanliness:
3.2
Hotel staff:
3.8
Room comfort:
3
Location:
4.1
Value:
3.4

75% would recommend to a friend.

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Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
Keweivivi
China
Apr 24, 2013

Good location & price

Close airport, price is good. A good choice for quick traveller.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
Keweivivi
China
Apr 24, 2013

Good location and price

A good place for quick traveller. The room is ok and staff is nice. Very close airport.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
An Alaskan
Anchorage, Alaska
Apr 7, 2013

Just okay.

The location was very nice, but the room was just okay. There was a loud noise, like drumming or an unbalanced washing machine, outside the room that lasted all night and made for a not at all peaceful night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

1
Mauifriend
Maui
Mar 25, 2013

Ugg

This was a place convenient for the activities we wanted on the big island. Parking, amenities & services were terrible. Staff not much better.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Dining tip: Short walk from hotel

Pond's Restaurant

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
Amanda Elizibeth
Montana
Mar 9, 2013

Good if booked in a package deal

This hotel is dated, you will hear this a lot. However the location is easy to find, on the "beach" with good views of the ocean if you opt for a superior room. Staff is very friendly and breakfast isnt bad(light though so if you like a big breakfast this will not be to standard)Rooms have a mini fridge and coffee pot but no microwave. Beds are hard and temputure in showers can fluctuate quickly so keep them short. Parking is frustrating if you try to park in the hotels lot so avoid it after 5 pm and park on the side of the road. You CAN park here even though the signs say no parking, if you look below you will notice another sign that says on Thursdays. You can park here any day but Thursday which is when the police do drills out there. Hotel is expensive for Hilo unless you book it in a package deal. If you expecting a resort this hotel and Hilo are not for you, go to Kona. But for those of you looking for a place to sleep for the night in-between your big island adventures this will fit the bill just fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

Down the street is a restaurant called coconut grill that has killer cocktails from 2-6 pm for only $4. Tip good the first night and drinks are way stronger your next visit. 4 awesome drinks for under $18 is hard to come by so don't pass thus up.

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
Zoloto
Canada
Feb 26, 2013

Great Grampa Willie

Staff very nice, room cleaned everyday, just a place to sleep no more. very old and sonewhat shabby, breakfast was the same for 7 days, I wouldn't recommend, however if you're desperate, it'll do. Lovely Banyon trees OMG

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
1
Sightseeing tip: Short drive from hotel

Beaches

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

2
linbid
Medicine Hat, Alberta
Jan 16, 2013

Okay, nothing special

Not bad for the money. It is an aging and tired hotel. Could use some sprucing up. Would recommend it for the location, which is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Tours can be arranged at the concierge desk at the Hilo Hawaiian hotel next door.

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

4
Lolalicious
San Francisco
Jan 14, 2013

Great waterside hotel

We were traveling from one side of the big island to the other and needed one night s stay in hilo at a hotel This fit the bill . Reasonably priced , great staff , sounds of the ocean at night Delilious fresh papaya for breakfast Would stay here again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
5
Entertainment tip: Not Applicable

Check local websites before leaving home to see what's special going on

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
RASSLS
Chapel Hill NC
Nov 2, 2012

A friendly laid back place

Wonderful supportive staff. There was a tsunami warming while in Hilo and the staff was spot-on organized, supportive and efficient. All guests had to leave all hotels in the area for nearby shelters. After 5 hours and the all clear, we returned to staff anxious to serve and get us back into our rooms. This facility is older and yes could use some updates and refurbishing here and there. However for a clean convenient facility, that provides helpful and friendly staff and a good value, we were happy. Folks that demand marble floors and the latest furnishings won't be happy. Folks seeking value, cleanliness, helpful people, and a laid back pretty floral setting will be happy. We even saw staff quickly coming to the aid of a guest having a health crisis. They did a good job.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

Ponds restaurant at the south end of Banyon Drive served terrific mahi mahi and sumptuous desserts. Ken's Pancake house can't be beat for a good value meal any time of day.

Review of Hilo Bay Hotel (Uncle Billy's Hawaiian Family Resorts)

Reviewer score

3
Jackieo
London
Oct 24, 2012

Very faded

The room itself was fine but the whole hotel is in need of a lick of paint. Breakfast was papaya or toast which was also very basic. Staff very nice though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

Ken's house of pancakes is excellent - the menu covers all sort of diner food, burgers, sandwiches etc as well as local food & good value. Short walk up Banyan Drive

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