Naniloa Volcanoes Resort
http://www.orbitz.com/hotel/United_States--HI/Hilo_(Big_Island_of_Hawaii)/Naniloa_Volcanoes_Resort.h21740/
Hotel Overview
Good hotel pleasant staff
The rooms are nice, clean and spacious. The location and price are great.
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Linac Dude
- May 15, 2013
No stress get away
Extremely friendly staff even when they had to clean up the wine we spilled on the carpet. Very...
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Eric forever free
- Mar 28, 2013
Island-style hotel on Hilo waterfront offers location, value and views
Naniloa Volcanoes Resort in Hilo rests right on the edge of Hilo Bay, with views onto the town and volcano Mauna Kea. The property opens onto lush gardens, an oceanfront swimming pool and a waterfront wedding gazebo. Renovated rooms are lovely, with locally created artwork and new furnishings. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is on the same road that leads to Hawaii Volcanoes National Park.Naniloa Volcanoes Resort Rooms
- Ocean Front
- Newly renovated Ocean Front rooms of the Mauna Kea Tower offer spectacular sweeping views of Hilo Bay, beautiful Coconut Island, and the lush Hamakua Coast. Located on the edge of the ocean, the ocean front rooms are newly refurbished in a casually elegant tropical decor feauturing a balcony and original artwork by Kristie Fujiyama Kosmides, spacious marble tile bath, new furniture, refrigerator, TV, coffee maker, and hairdryer. Bed type available: King, Two Doubles, 1 King, and 1 Twin. Nonsmoking
- Garden View
- Garden view rooms come with one king bed or two double beds. Flat screen TV, free high speed internet access, clock radio, mini refrigerator, coffeemaker, and hairdryer. Nonsmoking.
- Partial Harbor View
- One King bed or two double beds. Partial views of Hilo Harbor and Banyan Drive. Casual, elegant tropical decor. Spacious marble tile bathroom. Free high speed internet access. Flat screen TV, mini refrigerator, coffeemaker,and hairdryer. Nonsmoking
- Deluxe Ocean Front
- One king bed. Views of Hilo Bay, Coconut Island and the Hamakua Coast. Rooms come with a balcony to enjoy the sweeping ocean vistas. Original artwork by local artist Krsitie Fujiyama Kosmides. Complimentary high speed internet access. Spacious marble tiled bathroom. Flat screen TV, clock radio, coffeemaker, mini refrigerator, microwave and hairdryer. Nonsmoking
Amenities
- Wireless internet
- FREE parking
- Dining
- Restaurant
- Services
- Conference facilities
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
Hotel Map
- Area served
- Hilo Hawaii
- Nearby airports
- Hilo Airport ITO 3 miles Kona Airport-KOA 90 Miles
- Area description
- Hawaii Volcanoes National Park, Historic Hilo Town, Akaka Waterfalls, Waipio Valley, Nani Mau Gardens, Imiloa Astronomy Center
Meeting facilities
- Meeting Info
- Meeting rooms available accommodating up to 1000 people.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (129)
Ratings and reviews for Naniloa Volcanoes Resort
- All travelers (129) 3.1 / 5
- Business (14) 3.3 / 5
- Couples (56) 2.9 / 5
- Families (29) 3.1 / 5
- Friends (11) 3.2 / 5
- Singles (16) 3.2 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 2.6
- Room cleanliness:
- 4
- Hotel staff:
- 3.7
- Room comfort:
- 3.7
- Location:
- 4.4
- Value:
- 3.4
73%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
I'll Stay at the Naniloa Again
1st stay Aug 2010; 2nd stay May 2013. Yes the hotel is old, built in the mid 60's, but a decent job has been done to make the property presentable. Renovated rooms are very nice, I was actually impressed. Staff are friendly. Week before the stay, there was a TV news report that was very negative, including negative comments by the Hawaii County Mayor. Thought about cancelling my reservations. Thank God I didn't because I enjoyed my stay. If you need a place to sleep I'd recommend the Naniloa. The only amenities are a swimming pool and a free continental breakfast. And of course the beautiful parks and ocean front.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Parks, Liliuokalani Park (Japanese theme) and Coconut Island are beautiful, just a short walk from the Naniloa.
Reviewer score
Would recommend
Linac Dude
Good hotel pleasant staff
The rooms are nice, clean and spacious. The location and price are great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
IamGino
Hilo Business
Redone/ renovated rooms are nice. Location is great. Still needs a lot of work on external areas and boy are those tiled hallways noisy.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would not recommend
A couple from Ohio
Great Location, Bad hotel
Location is giood. Hotel appears to have been badly run down and they are trying to fix it up. Rooms are nothing special. One desk type chair. Found hotel personel very unfriendly. I would not stay there again. I would look to one nearby. Hotel has great potential. With a new staff who atleast acted glad you were there it could be friendly. Interior needs work. Decorative chain fence and post around water inlets in gardens were rusted off and falling into the inlets. Pool had dirt laying in the bottom and wasn't cleaned or used in the 3 1/2 days we were there. Complementary breakfast was vary limited, they offered fried eggs or lomlets but they were $10.00 per person more
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
travel family
better off next door
terrible... uncle billys slightly older rooms but... better for less
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Eric forever free
No stress get away
Extremely friendly staff even when they had to clean up the wine we spilled on the carpet. Very aloha place especially the lanai and the view full of rainbows. Lots of hot water, big fluffy towels and clean, clean sheets. Great location, close to many good restaurants, Hilo farmers market and the volcano. We found a secret jungle trail that led to ocean. It was all so very wonderful, peaceful and relaxing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
SunshineH
Lovely location
In alll fairness, the hotel is definitely in transition... Needs upgrading in several area... However, my room in one of the renovated floors, was quite wonderful: clean, bright, very comfortable and lovely view. I thoroughly enjoyed my stay, and staff wer most helpful and friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Limited food service ... But restaurants available within short walking distance.
Reviewer score
Would recommend
Gaboayd
Our stay in Naniloa
Personnel kind, maybe the hotel requieres improvement. It's comfortable, but it looks a little old.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short walk from hotel
Close from the airport and downtown.
Reviewer score
Would recommend
Armstrong family
Ocean view makes up for lack of amenities
Great location and gorgeous view (get ocean facing room, definitely best part of hotel). The elevators are old, the hallways are plain, but the room has been redone nicely - bathroom is clean and updated, bed is comfy and the view is to die for. Not filled with amenities, but if you're in Hilo for just one night, it's a good deal.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
SuperDave8
Good Value
Like other reviewer mentioned, this is a 2 star hotel, so don't expect luxury amenities. Agreed with what most other reviewer's comments. Though we got a fairly newly renovated room with a modern touch, but the building is old and need work, it's still pretty good consider the age of the town. However, the staff is very friendly and helpful. Got a water front room with view of Hilo Bay, able to watch sun rise and cruise ship from window, what a nice surprise! Enjoyed the hotel location very much: water front; sounds of nature (ocean waves, tropical birds, and Coqui frogs), next to oriental themed park with huge ancient trees! Can't beat the value! Would definitely stay again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
