Rate and special offer based on Check-in: May 7, 2015 Check-out: May 8, 2015

Castle Hilo Hawaiian Hotel

3 stars
View map of 71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Reviewer score
3.4
out of 5
213 reviews
Great hotel

Hotel staff was super friendly and the room was clean, beautiful view and close to the Hilo cruise... See full review

  • Kimberly K.
  • Mar 2, 2015
Beautiful location, right on the water.

Had a room on the 8th floor. Beautiful view of the bay. Room was clean and comfortable. Have stayed... See full review

  • mruts
  • Mar 2, 2015
Island-style hotel on Hilo waterfront offers value and volcano views
The landmark Castle Hilo Hawaiian Hotel has long been a favorite for its affordability, waterfront location and easygoing Island atmosphere. Downtown Hilo's shops and attractions are within a few minutes' drive, and the hotel is right on the same road that leads to Hawaii Volcanoes National Park. Choose a room facing Hilo Bay and enjoy bonus views of Hilo town and the volcano Mauna Kea.
Highlights
  • Take the footbridge near the hotel to Coconut Island for a picnic or swim, keeping an eye out for sea turtles
  • Perfect views of the snow-capped volcano Mauna Loa
  • Stock up on groceries at the nearby Hilo Farmers Market
  • Some rooms have private balconies
  • Swimming pool and sundeck
Location
Castle Hilo Hawaiian Hotel sits on the edge of peaceful Hilo Bay along historic Banyan Drive in central Hilo. The hotel looks out onto Coconut Island and the volcano Mauna Kea, which rises behind the town. Liliuokalani Park and Gardens is steps away, and a golf course is just across the street. Hilo offers visitors a view of "real Hawaii" life and easy access to Hawaii Volcanoes National Park.
Rooms
Castle Hilo Hawaiian Hotel accommodations include standard, superior and ocean view rooms; junior suites with a separate living room; and 1-bedroom suites, which include a kitchenette. All feature relaxed Island decor, high-speed Internet access (fees may apply), daily housekeeping service, air conditioning and TV. Most also offer a private balcony.
Dining
Castle Hilo Hawaiian Hotel offers Queen's Court Restaurant, popular for its dinner and breakfast buffets. The hotel's Waioli Lounge offers cocktails and appetizers daily. Hilo offers many additional restaurants and cafes including the nearby Ken's House of Pancakes, a longtime local favorite.
Recreation
Castle Hilo Hawaiian Hotel includes a swimming pool and sundeck. Massage services are also available (fees apply). A 9-hole golf course is just across the street (fees apply).
Transportation
  • Hilo International Airport (3.6 mi/5.7 km)
Attractions
  • Pacific Tsunami Museum (1.3 mi/2.1 km)
  • Lyman Museum (1.5 mi/2.5 km)
  • Imiloa Astronomy Center of Hawaii (2.3 mi/3.7 km)
  • Panaewa Rainforest Zoo & Gardens (6 mi/9.7 km)
  • Akaka Falls (10.4 mi/16.7 km)
  • Hawaii Volcanoes National Park (35.1 mi/56.5 km)

Castle Hilo Hawaiian Hotel Rooms

Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.
Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

19.7277 -155.0663
Area served
Hilo, Hawaii
Nearby airports
Hilo Airport (ITO) 2 miles/Kona Airport (KOA) 130 miles
Area description
Located on Hilo Bay in quaint Hilo town.

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.4 / 5
5.01.0
213 out of 213
Amenities:
3.1
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.6

82% would recommend to a friend.

Sort by:
Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
Kimberly K.
Business
Irvine
Mar 2, 2015

Great hotel

Hotel staff was super friendly and the room was clean, beautiful view and close to the Hilo cruise port

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
mruts
Business
N/A
Mar 2, 2015

Beautiful location, right on the water.

Had a room on the 8th floor. Beautiful view of the bay. Room was clean and comfortable. Have stayed at a nearby hotel that seemed like it was dying, not so here. Staff was very helpful. Buffet is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Dr Jon OB
Business
N/A
Jan 25, 2015

good location

Okay for the price close to the airport and close to the beach

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Mcmonsta
Business
N/A
Jan 24, 2015

Great Grandmas visits

very good location and view, buffet a little pricey but it was very filling.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
mruts
Business
Maui, Hawaii
Oct 13, 2014

Perfect Weekend

Staff is great. Room had an amazing view. If all I did was sit on the Lanai and look out over the water my weekend would have been complete.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Not really buffet people but the buffet in the Hotel is amazing.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Business Traveler 714
Business
Garden Grove, CA
Jul 4, 2014

Great price and even better location.

You can't ask for a better location. The hotel elevator was old but it did its job to get us from lobby to our floor. The room was in decent condition and the staff was friendly. I didn't encounter any problems at the hotel. Its was easy to check in and out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
DMac the Destroyer
Business
Tacoma, WA
Apr 4, 2014

Average hotel in a dreary, quiet town

Hilo is one of the wettest places in the world. We found no dining or night life within a reasonable distance from this hotel, and ended up spending most of our trip traveling to drier climates, up to and usually over an hour's drive away. I'd never stay here again for reasons of seeking sunshine or beach fun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
1
Value:
3
Trip purpose:

Business

Nightlife tip: Not Applicable

There is no night life in Hilo

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
JALNP
Business
California
Nov 23, 2013

Great Hilo Stay

This hotel after being renovated is fantastic! Clean rooms, clean environment, and friendly staff. I hope to return soon for another visit! Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Akaka Falls, Lava Tree Park, Kalapana, and Kapoho

Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
808Derek
Business
Oahu, Hawaii
Aug 4, 2013

O'K Hotel

The rooms are old and they're in the process of ronovation now. We had a key card problem at first. They did not belive me. Until they tryed to unlock the door. After the upgraded us to a suite. That was nice !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

The Friday night Buffet dinner was good. The best thing was the prime rib. I would give it 3 stars out of 5.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

3
5.01.0
Franny and Zooey
Business
Haiku, HI
Jun 21, 2013

....

Totally fine +) great location: view of the bay/ near downtown Hilo -) linens: chintzy/ minimal, construction and power outage without warning (we didn't see the note under the door til after the power came back on)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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