River Street Inn

We had a great time. The location was close to everything.. No need for a car. Wonderful view of the river. Room was large and comfortable. The staff were very helpful.

River st inn was a great hotel. The staff was very nice and helpful. Our room was ready when we arrived and we were able to park right our front until we were unpacked and ready to move our car to the garage. The room was ordinary but pretty. We really enjoyed the view from our room and the history behind the hotel and the river st area. Location was fantastic!! We were steps away from great food, shopping, and entertainment. Would definitely recommend hotel and look forward to staying here again!

We were there on St Patricks Day which is one of Savannah's busiest. Great view of the river and perfect location for eating out later. Historic inn that has been kept up very nicely. We would return definitely.

Great value for an Inn with a lot of character. Perfect location by river with conveniant nearby off street parking. Staff was great, everything worked fine and we were very comfortable. Would not hesitate to come back.

I did not feel that the bed was 100% comfortable. My overall experience was amazing. View, location and amenities were amazing and the staff was wonderful!

The hotel was beautiful and had the perfect location. However, the front desk staff was rude and not welcoming. They could not initially find our reservation, which would not have been a problem, except the fact that when they did, they made us wait in line a second time around. Also, they were not up-front about the parking situation and simply told us that the bellboy would explain it to us so they could avoid the sticky situation. Apparently there are only parking spots for half of rooms at the hotel and they are obtained on a "first come, first serve" basis. We checked right at 4, which was the earliest possible, but did not receive a parking spot. We had to park in a city garage and pay $11.00. The staff could have helped ease the situation by explaining it with great customer service and being positively honest. Instead, they avoided the topic and passed it off to someone else to explain. We never found the bellboy because he was helping others, so we had to stand in line a third time to ask where we needed to park. The answer was rude and condescending as they told us to park in the city lot. Also, they failed to mention the cocktail hour to us. When we went to check out, we stood at the front desk in front of an employee, who proceeded to ignore us for a few minutes and call another customer up from a seat in the lobby. Instead of saying "Please wait for a second, I am helping another guest" she simple ignored us. That is unacceptable. When she did finally give us her attention, she was very rude and brash. I do not understand what we did to receive such service, but we were appalled.

Our room on the top floor with city view was clean, comfortable and quiet but lacked the more charming river view. Others on the lower floors complained that their rooms were noisy. Great location. Staff was friendly and helpful.

excellent location,walking along the river, hand in hand, very romantic. Bed and pillows could have been more comfortable but were acceptable.

G R E A T location--staff very helpful--parking is a challenge--some noise problems--good food places close--

Very clean old but well kept built pre civil war get a real feel for history