Savannah Suites - Atlanta

Lobby Hours are limited for security, so not a good place to arrive late. The place is quiet and has 24-hour patrols, but is just one block from large homeless shelter, so guests must cross paths with many unhappy people, on all available routes to nearby restaurants & transit.

Do not stay at this motel, even if the price seems reasonable, there were bugs everywhere: on the TV, in our beds, in the bathroom, on the walls. It was disgusting. Our doorlock did not work and we felt very unsafe leaving any valuables in the room. The rooms were never cleaned. Motel is located right next to some kind of homeless shelter so if you want to walk downtown you have to take a longer route to avoid the people on the streets.

Stayed one night, and had to check out, terrified of location, people sleeping on the street outside of hotel, should of known better when drove up and there was a fence around hotel.

This is the worst travel experience we had in our life![...]. When he show me the room, roaches were crawling the bedroom walls, the room smell like a ashtray because of smoking. The other room smell the same, paint peeling from the walls, toilet seat with cigarettes burns or heavy stain. The third and last available room was a dump. I told the guard I was going to cancel my reservation and leave..he replied" I do not blame you, I would not work here if I would not be armed. Throe arbitration and breach of contract I will recover my money. I do not recommend this hotel to anybody. Location is on the worst area of town! I did not know, I live 9 hours away and pictures of course are deceiving!!!!

When we arrived, the security gate was broken, there was an arrest of multipe people going on a few feet from the property, several of the bottom and second level doors were open with a variety of people wandering in and out. We tried contacting the front desk from cell from our vehicle, but no answer, the front desk area was locked, and no one ever came out. We eventually left to find another location due to the fact that we felt unsafe at this hotel. I do not recommend this Hotel if you are planning on staying. I am currently trying to get my money back from this event, but even orbitz is not very helpful at this moment, and it seems that orbitz may lose me as customer.

Soup kitchen or homeless shelter across the street, groups of unfriendly looking youths loitering on each street corner. Armed guard who stops anyone from entered the hotel gate (with this neighborhood, they needed one badly). Our initial room had it's door kicked in when we first showed up, the second room was missing items. Police don't slow down when they drive thru this neighborhood.

The room was furnished well when we first arrived with towels, etc., and microwave etc. , but room service never came. When we got there the A/C wasn't working but started on night #3 after finally being fixed. The bed sheets were old and torn, and the floor was so dirty and black we wore shoes or sandels at all times. But worst of all was the location. Directions were easy but instead of being in downtown it was more in the projects. There was a homeless shelter about 100 feet away and people asked you for money, a ride, food, or to buy drugs every time you walked out of the room. We had to stop by the front desk every time we left to show our ID and the same when we returned. I am so glad I don't have kids and took them on this vacation with us. Over all we were glad to leave this hotel. Our vacation was nice if you looked past the hotel room. Not family friendly nor great business amenities. I know you have to live and learn and we did with this one. Good try though.

The neighborhood appeared very dangerous and scary because the surrounding elements hanging around the hotel. The smell outside the room was extremely awful, like vomit, hot garbage & feces mixed together. I coudn't wait to check out.

I called from the airport (Atlanta) to let them know I was on the way, but only got a voicemail system. They invite you to leave your phone number so they can call you right back. I left my cell phone number but never received a call. The office is only open during normal business hours. The rest of the time you have to check-in with the armed security guard. The phone was missing the handset. The ceiling smoke detector was missing. The bed was wornout. The air conditioning only worked as a fan. I only stayed 1 of the 3 nights. Also, the hotel called a cab for me, twice, 30 minutes apart. No cab ever showed (cab service claimed the cab drove by but saw no one waiting). I finally ended up paying an off duty guard $20 to get me to my convention! The staff was very nice but everything else was unacceptable.

THE SAVANNAH SUITES PINE STREET,ATLANTA GEORGIA HAS THE MISFORTUNE OF BEING LOCATED IN A FAIRLY ROUGH NEIGHBORHOOD. MY HONEST OPINION IS THAT THE HOTEL MANAGEMENT AND STAFF ARE WORKING VERY HARD TO IMPROVE. THEY HAVE A SECURITY GUARD THAT MAKES SURE THAT YOU ARE ONE OF THE CHECKED-IN GUEST. THE ROOM WAS CLEAN ,THE AIR-CONDITIONER WORKED AND THE BEDS WERE NICE. WE RECEIVED GOOD VALUE FOR WHAT WE PAID AND IF WE EVER HAVE THE OPPORTUNITY TO GO BACK TO ATLANTA WE ARE SURE TO STAY THERE AGAIN. MY WIFE AND I WISH THE BEST FOR THE OWNERS,MANAGEMENT AND STAFF OF THE SAVANNAH SUITES HOTEL. KEEP IMPROVING.