The Orlando Metropolitan Resort

got there 9pm, no light bulb in the main lamp, was very tired wanted to take a shower, no towels. called for towels took and hour. had to shower with flip flops because the shower was discustingly dirty. room was supposed to be two queen beds, mini fridge and microwave. had two full beds, no fridge no microwave. if you sat on the edge of one bed it would tip over as if the base was smaller than the bed itself. check out is at 11:00 but they stop serving breakfast at 9:30am...to early. over all horrible experiance and this is the first time i use this site for a hotel reservation i only hope tha tthe reservaton for june is better.

Great location, Great price. I'm not that difficult to please. I'm 64 and have stayed in all sorts of hotel rooms from the worst to the best. this is probably the worst hotel room that I've ever stayed in. The odor in the room was like a cheap disinfectant, the under window air conditioner had exposed electric connection hanging out onto the carpet. the room was partially made up for us when we first entered it. The mattresses were uncomfortable. The towels were hand towel size, one ice machine worked out of 5. We considered just leaving and finding another room but my frugal wife convinced me to suck it up and tolerate the experience since we had only paid for two nights. It was just a totally bad experience.

They never clean our room , only made the beds, no clean towels and have to ask for toilet paper. The tomes we were on the lobbynwaiting for our shuttle only heard complains... And by the way some shuttles were very late. Dont go there!!

Would stay again. Great value for those on a budget. Just bring your own towels and lysol.

My hotel experience was not so good. I had enjoyed a fun day at Disney to go to a hotel that was very affordable, but not a clean hotel. I was given a room that was not thoroughly cleaned. Who wants to see hairs from previous guests and trash from other guests in their rooms they had just paid good money for. I had to pray that there weren't any insects or bedbugs. The uncleanliness of the room was not the only bad experience. The hotel forgot to mention that there would be construction being done on the building at 2am in the morning. I would never stay here again and nor will I not recommend anyone else too.

The hotel was over booked and did not have most reservations. They did accommodate me with a room tho the staff was friendly but seemed overwhelmed and short staffed. The rooms were not cleaned do had to wait for staff to clean rooms and this was at 10 pm. I waited an hr to check in but they did waive the hotel fee for the inconvience. I have stayed here before and booked again since the beds were very comfortable but they were not the same for this room they were sagging abut and needed replacement. Over all it was a place to stay so we could go back to the park the next day...

Immediately after checking in, my 10 year old son found a used condom under the edge of the bed as he was looking for the tv remote. The room stunk and was old and disgusting. Went and complained at the front desk and the clerk acted like he didnt care. I got a refund and went to a different hotel. If you stay at this hotel and are satisfied then you are a nasty unclean person. Would not recommend to anyone.

There were many Spanish speaking staff. Breakfast area to small for number of guests. Would suggest additional area an seating. A very good value an budget friendly. Needs updating but was clean.

My experience at this hotel was very bad. The night we got in there was no room for us and the attendant wanted me to go hitch a ride with a total stranger because the guy was supposed to be going to the same hotel overnight. Then in the morning when I called to be transported back to the hotel I had my reservation with, the manager was rude to me on the phone telling me that he does not provide taxi service and that I should provide my own transportation back to the hotel if I wanted to stay there. Also the carpet in the room was very dingy and behind the beds have all kind of garbage and dust as if the room was not cleaned in ages. I couldn't wait to get out of that nasty hotel!

The hotel has sporting amenities that they charge for, but that are not pleasant to use. The pool area was dirty and in need of maintenance, the "snack bar" was closed and the hot tub was dirty. The beds were clean and the room was bug free except for the mysterious white flaky substance on one of the bed coverlets and the two spiders I had to kill. The t.v. remote barely worked and the phone did not work at all. The carpet had mysterious stains on it and the shower/tub enclosure had black mold in the ceiling, walls and shower curtain. The handles on one bathroom sink were half missing and completely missing on the other. The hot and cold indicators on one sink and the shower were mislabeled. The first couple of days, housekeeping took the towels, but did not return any fresh ones. Additionally, as I had thrown the coverlet with the mysterious white flaky substance on it into the same pile with the used towels, one would think it would have been taken, but it got left behind. The walls behind the bed were very nicely painted, but they forgot to spackle in the large holes left from something that had previously been attached. The opposite wall by the door was also nicely painted in a random patchwork of different test shades of taupe. The desk staff and other staff I encountered were fairly friendly, however, one morning, as I waited in the lobby for a shuttle to Universal, all of us there got treated to a very unprofessional and loud dissertation between two of the desk staff, laced with profanity in front of our children, about some sort of personnel issue. Due to the state of the room, I did not choose to find out what might be on offer at the in house restaurant. Also, it was not immediately visible or labeled. The location on International Drive has some advantages as the many, many kitschy tourist traps along there can be very fun. However, until this hotel finishes whatever upgrades were hopefully in progress at the time I was there, I would not recommend it unless you are desperate. I had the option to make an equivalent reservation at a Disney hotel and through something off Disney would be a better value. I was gravely mistaken. I will stick with brand name hotels that have a reputation to protect from now on.