Days Inn Orlando Universal Maingate

not a very pleasant experience at this hotel! needs that special something and staff training

Rooms not too clean and staffs kind of rough service. Outside hotel not too pleasant for the Price paid! Not recommended

I'll admit it. I was looking for something cheap. What I found was cheap, but perhaps not as cheap as I thought it would be. On top of what you pay through the site, the property requires you to pay an extra "amenities fee." I was told this was for the parking lot and pool. The hotel's profile says they have wifi, but it was only afterwards that I discovered this was only in the motel's lobby. It's probably not surprising that the property is a bit run down given the price, but I was really disappointed when I returned to my room and found that the cleaning staff had left the door wide open. I notified them and they made a note, but didn't bother to apologize or make any sort of assurance that it wouldn't happen again. Later, when looking for change for laundry (which has no change machine), the desk staff simply said they didn't have any. It took some prodding to find out other options.

My first impression wasnt all that good. The front desk personnel were bored and rude. Too busy talking to friends on the phone to greet guests or be more than the most minimaly helpful. I have to say the tile floors were a surprise but probably helped maintain the overall clean impression. The king size bed had a pronounced sag in the middle & a palmeto bug the size of my hand was my room mate till I trapped him in the ice bucket. Im sure housekeeping wasnt expecting that one. The best surprise came at checkout when the desk clerk tried to tell me I had a $6 balance. I informed her I didnt, had not incurred any additional expenses and owed nothing more than what I had prepaid months ago. She insisted that the fee was a "resort fee" & that all the hotels were charging it. When I looked at what she was trying to convince me was a legitimate charge, I found an extra $2 a day as well as a 6% room tax on top of the tax I had already paid in the room rate! I informed her I didnt owe it & wouldnt pay it. When they decided they couldnt convice me that it was a customary fee, they changed the story to say it was not their fee but "[...]" fee! That was all everyone else in the lobby needed to hear. They quickly gave me a reciept showing the charges removed and I left them to deal with the rest of the irrate hotel guests. Unbelievable that they would even try it. Multiply that fee by however many hundred guests stay in their hotel & its quite a chunk of free change every day. Needless to say I wont be staying there anymore and will do my bust to warn anyone to be wary of "extra fees".

The only thing "newly remodeled" was the shower curtain. The clock and tv did not work, the toilet ran and leaked,the walls were dirty and had dust hanging from them, the carpet was filthy. The shuttle to the parks only ran once a day, would have been nice to know that. If I had not already paid for the room, I would have left.

I feel that for a hotel surrounded by so many hotels that's striving for excellence, this hotel gave up on that race and settled to be one that just is. I was going for inexpensive, but I would have paid a bit more for a nicer place had I known!!

booked two months in advance and got placed right next to the freeway. 15 tv channels 2 premotional for universal and disney and 2 spanish channels. so nothing good.

[...] made late check-in due to delays in my flight. Even though It was after 12 after midnight, I coul not sleep due to car and truck noises from the road. Next morning however, I ve changed to a better room with no noise. The room was also better. Avoid the rooms facing the highway, towards the outlet centre in this property. The rest is OK. So close to a TGI Friday's which I had all my breakfasts.

Well I arrived @ 1AM the room was powerfully scented with bleach as well as the sink was missing the cold water knob my room was 3015 Days Inn Main-gate. There were little insects about in the sink area, the TV had a remote that did not function properly, and the floor was slippery after housekeeping tidy up. Now to the hidden "RESORT FEE" this is attached at the end of your stay at the cost of 2.25 per day. This is not included in the Cheap Tickets offer the hotel is solely responsible for this fee when you check-out. So to those whom maybe on a budget and traveling please "BE WARNED".

This hotel was super cheap. It's no resort, but it's a great deal for the money. On site is an Indian restaurant, small grocery/souvenir store, and a small arcade with air hockey. It's within a short walking distance to Universal Studios, Islands of Adventure, and City Walk.. almost as close as the Universal parking lots. I would definitely stay here again when visiting Universal. I have no complaints regarding cleanliness or any thing else.