Baymont Inn and Suites Florida Mall

Our vacation was only for four days, so we wanted a good price for a hotel that is why we decided to stay at the Baymont Inn. The location is great but the hotel it self needs remodeling.

There were two adults and a 10 year old in our party. They put us in a handicap room. We comteplated asking for another room but really only needed a place to stay to catch our flight the next morning. The room was old, stained and we found bed bugs. The staff was going to give us our money back and we were going to leave as requested but I paid through an online source. The staff upgraded our room and let us check it out before deciding to stay or leave. We did stay the night and left as soon as we woke up. The staff was kind and did the best they could considering the circumstances.

enjoyed the pool--took a long time before the room was ready but I know I arrived early

It's an older bldg but it's ok for the money. NOT somewhere I'd stay for long durations but we just stopped to rest on the way to Southern FL-was a halfway point for us. So we didn't use many amenities-did use business center-up to par. Either way good for quick rest stop. Also close to eating establishments and shopping. (Hard bed)

My sister and I recently made a reservation through at this hotel. We reserved a non-smoking room but were provided with a room with very strong cigarette smoke odor. When my sister entered the room she found several bugs scattered throughout, ashes on the bathroom floor, urine on the toilet, hair and dirt in the bathroom tub, dirty refrigerator, and to top it off, stains on the sheets. It was very obvious that the room had not been cleaned for quite a while. After complaining to the front desk, we were offered a non-smoking suite. Upon entering this room, we were dumbfounded that this room was in just as bad shape as the last. It had stained sheets as well, dirt and paper all over the carpet, more bugs, and the windows and bathroom tub had something splashed all over them. After going through all of this, we were horrified to find out that our money would not refunded. Regardless of not being refunded our money, there was no possible way that we were going to stay in this facility as neither one of us could possibly have slept there. Please take this information into consideration prior to making a reservation with this hotel.

Clean room, Nice staff. Only problem was the breakfast it was to crowded every morning.

Staff was extremely courteous and knowledgeable of the area. Will definately stay in this location again

Realistically, you're getting what you pay for with this hotel. It's just an average hotel with average decor, clean rooms, and so so amenities. It's a good value for what you pay for so I'm not going to be negative. Just don't expect too much. If you set your expectations accordingly, you won't be disappointed.

The room we had # 239 that had a view of the large container in the back ..i booked this room 3 months in advance and this is what i got...not happy .The bathroom door had a problem,the shower head leaked all over the floor,the pool was loaded with ants ...i was not very happy.

Easy to find and convenient to the airport. There are no elevators though. This was an issue since my wife is handicapped. Had to go back to the front desk to get another room. Getting to some of the buildings was confusing.