Rate based on Check-in: Sep 23, 2014 Check-out: Sep 24, 2014

Metropole South Beach

4 stars
635 Collins Avenue, Miami Beach, FL 33139
Hotel Overview
Reviewer score
3.4
out of 5
45 reviews
Love this hotel!

It was my second time staying at this hotel. The pool could be bigger, but other than that, this... See full review

  • 1 spontaneous traveler
  • Nov 18, 2013
Great apartments right in the heart of South Beach

We booked a 1 bed apartment for a week with a 50% off deal. The apartment was well equipped with... See full review

  • mussells
  • Aug 11, 2014
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropoles inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Guests to pay $15 per night resort fee. Credit card is required upon check-in. No cash deposits are accepted. The hotel will authorize your credit card at check in for up to $100 per night of stay in addition to nightly room rate. Please understand that if you are using a "Check Card", this authorization will limit your card use for up to 10 days or until your issuing bank releases the authorization hold.

Must be at least 18 years of age to check-in.

Please be advised, our airport shuttle's last pickup from Miami International Airport is 6pm on 12/31/11. Due to Miami Beach bridge scheduled closures, we are unable to retrieve guests after this time. We of course begin our normal schedule the following day, 1/1/12.

Metropole South Beach Rooms

STANDARD - SUITE
One king bed with pillowtop mattress, 300-thread-count linens, and down comforter (bedspread). 475 square feet. Floors 2-4. Kitchen with stove, microwave, refrigerator, coffeemaker, and cookware and dishes. Living and dining area with sofa bed and table with chairs. Bathroom with marble fixtures and rain showerhead. Two 42-inch plasma TVs with premium cable channels. Direct-dial phone with voice mail. Complimentary wireless Internet access. Complimentary daily newspapers. Sound system with CD player and MP3 docking station. Clock radio. In-room safe. Minibar. Hair dryer. Bathrobes.
STANDARD - SUITE
One king bed and one queen bed with pillowtop mattresses, 300-thread-count linens, and down comforters (bedspreads). 650 square feet. Floors 1-4. Kitchen with stove, microwave, refrigerator, coffeemaker, and cookware and dishes. Living and dining area with sofa bed and table with chairs. Two bedrooms. Bathroom with marble fixtures and rain showerhead. Three 42-inch plasma TVs with premium cable channels. Direct-dial phone with voice mail. Complimentary wireless Internet access. Complimentary daily newspapers. Sound system with CD player and MP3 docking station. Clock radio. In-room safe. Minibar. Hair dryer. Bathrobes.

Amenities

  • WiFi
  • Airport shuttle
General
Concierge
Services
Conference facilities
Internet
WiFi
Transportation
Airport shuttle
Accessibility
Handicapped rooms/facilities

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Hotel Map

25.7761 -80.1324
Area served
Miami Beach
Nearby airports
Miami International Airport, Fort Lauderdale International Airport

Meeting facilities

Meeting Info
Corporate booking: Spaces feature ample natural light. Private courtyard available for break out sessions. Extra large space for customized set-up. Full service kitchen for catering upon request. Private sleeping accommodations in rear of meeting space. Extreme quiet setting. Production booking: Easy access for merchandise directly from street. Production offices double as overnight accommodation. Private courtyard for quiet photo shoot location. Private courtyard to host castings gathering.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (45)

Ratings and reviews for Metropole South Beach

Overall score

3.4 / 5
5.01.0
45 out of 45
Amenities:
3.2
Room cleanliness:
3.8
Hotel staff:
3.9
Room comfort:
3.8
Location:
4.6
Value:
3.6

69% would recommend to a friend.

Sort by:
Review of Metropole South Beach

Reviewer score

3
5.01.0
Club Liv
Maryland
Sep 13, 2014

Husband and wife getaway

The staff was super nice! I wish there was a swimming pool

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of Metropole South Beach

Reviewer score

3
5.01.0
Jessquickstay
GA
Sep 3, 2014

Mixed review

The location was perfect and the room was great, however the parking was not goo. They have valet parking but you have to walk a little bit and I had to drive around the block for 45 minutes before the 1 valet person they had was at the stand to take my car. We got there on Labor Day and they had 4 people on staff for the the entire hotel. It took at least 30 minutes to be able to check in bc there was one person working. The staff was nice, just not enough of them to handle all guest requests/complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Time-saving tip: Not Applicable

Do not take a car to this hotel if possible.

Review of Metropole South Beach

Reviewer score

2
5.01.0
Annoyed personnnnnnn
Sterling heights, Michigan
Aug 27, 2014

Worst hotel EVER!!

I had stayed at metropole during my trip to miami this august and all i can say is dont waste your money. During my 5 night stay they had to switch my room 3 times because of problems with the rooms. Room #1 first off this one bedroom suite was the smallest of the 3 and when we tried to take a shower the whole shower filled with water because the drain didnt work at all it was so bad that water overflowed all over the bathroom. So they gave a different room. Room #2 was ok until the BIG problems started happening. The second day we were in that room were sitting in our room when we noticed the ceiling was LEAKING from the sides of where the light was. It was pouring down leaving us with puddles all over our bathroom. I told management what happened they said that the 3rd floor had a so called "shower party" with 3 people showering at the same time getting water all over and because of that our ceiling was leaking. After he told us that i asked him if he could take care of our resort fee he said he would do something for us. I come bak to the room all the did was give us rotten fruit and a very cheap bottle of wine which didn't make up for anything. So 2 days later this same room had another problem the toilet was leaking and it smelled like fish in the bathroom because water was all over. I went to the front desk they told me they would switch my room right away. So that leaves me to the 3rd 1 bedroom suite we had this room was bigger than all 3 rooms i didnt have a problem because i only stayed in this room for our last night. Overall the only thing that was nice was the location everything about this hotel is horrible spend a lil more money and stay somewhere nicer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
1
Review of Metropole South Beach

Reviewer score

4
5.01.0
mussells
London, England
Aug 11, 2014

Great apartments right in the heart of South Beach

We booked a 1 bed apartment for a week with a 50% off deal. The apartment was well equipped with most things you would need although we had to ask for a few kitchen items that were missing. The location of the beach is so close it is ideal for visiting nearby restaurants and shopping. The swimming pool is only a plunge pool, too small to use which was a shame, it also didn't look too clean. The apartments were cleaned everyday and to a good standard. The bathroom was a small ensuite with no bath just a shower but it suited us fine. I would recommend this place for the location and would definitely stay again for the 50% off deal as it was good value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: In Hotel

The hotel offer free beach chairs and towels to take to the beach and provide free transport to and from MIA

Review of Metropole South Beach

Reviewer score

3
5.01.0
daveman13
clearwater fl
Apr 1, 2014

typical mb hotel

Stay was average as well the price considering it was MMW. Place needs some sprucing up and whats with the slated floors in the rooms. Everything falls forward. Also need their own HH just like their sister property Catalina stay there last year it was awesome but room was to cramped. It would also be nice when you are spending over $2700 they could be more lenient with an earlier check in than 3 or a later checkout

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Money-saving tip: Long walk from hotel

this hotel has no parking. Park your car in the municipal parking lot 15.00 a day, leave it and enjoy the walks

Review of Metropole South Beach

Reviewer score

4
5.01.0
Dollface55
Miami beach
Mar 3, 2014

Quick best getaway ever

Loved it!!! Rooms was perfect, looks all new inside, not like them other old south beach hotels... Definitely would return <3

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of Metropole South Beach

Reviewer score

1
5.01.0
Scorpio 67
Bronx new York
Feb 14, 2014

manager will not be responsive to your problems

my first stay here was pretty good unfortunately I'm writing about a canceled stay as we all know except for the manager of this hotel we have had very bad snow storms across most of the country and thousands of flights canceled but it appears that management at this hotel is not aware of this and is refusing to refund my canceled reservation or answer my calls or call me back or even offer a stay at a later time all he is interested in is stealing hard working people money the airline refunded 2 days later the car rental company refunded 5 days later but these thieves refuse to refund my money or even have the decency to talk to me about why they are stealing my money so from now on i would never recommend this place to stay unless you have money to throw away huge mistake and disappointment and disrespect

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
1
Review of Metropole South Beach

Reviewer score

4
5.01.0
lacc
tampa
Feb 9, 2014

great location

hotel was kinda hard to find where to park. after finding where to park staff was friendly and came to help! rooms where nice but some upgrades is needed for the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
2
Nightlife tip: Short walk from hotel

go thru the alley in the back and everything is that!

Review of Metropole South Beach

Reviewer score

4
5.01.0
Fitrichy
Tampa, FL
Jan 31, 2014

Cozy Hotel in Awesome location!

The hotel is a small hidden gem. It is located on Collins by all the little shops, boutiques and restaurants and it's right across from South Beach. You can walk anywhere and you don't need to worry about transportation. The room I stayed in was very nicely decorated and very comfortable. It was a decent size and feels more like an apartment than a hotel room. The hotel staff was very friendly and accommodating. It's great for couples and singles without kids. The only downside is that they don't have any free parking and only offer valet service for $32/night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Metropole South Beach

Reviewer score

4
5.01.0
Love to hike
Chicago, IL
Jan 6, 2014

An excellent deal on a well situated, one-bedroom room

We were looking for a nice place to stay through New Years and found the ideal spot. Decent one-bedroom accommodations, outstanding and friendly staff and situated just a block off of Ocean Blvd. It was an easy walk to anywhere on South Beach. In addition to spending time on the beach and enjoying the sites and sounds of South Beach, we also took a day drip down through the Keys, visited the Vizcaya mansion south of downtown Miami and took a New Years Eve cruise from Bayside Marketplace on the Biscayne Lady. All in all, it was an altogether enjoyable vacation!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
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