Rate and special offer based on Check-in: Nov 2, 2014 Check-out: Nov 5, 2014

Disney's Port Orleans Resort - Riverside

4 stars
1251 Riverside Drive, Lake Buena Vista, FL 32830
Hotel Overview
Reviewer score
4.0
out of 5
233 reviews
Awesome Hotel

So great for the value. We stayed in a royal guest room and loved it! We have stayed at nearly... See full review

  • Kbush7785
  • Oct 16, 2014
Repeat guests at Port Orleans Riverside

We have stayed at POR more than any other resort. The layout of the resort is perfect - every room... See full review

  • Peach run
  • Oct 6, 2014
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Reviewer score 3.9 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (233)

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4 / 5
5.01.0
233 out of 233
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
topranger
Business
Nyc
Jun 22, 2010

Disney's Port Orleans Resort - Riverside

The Stay started out with the rooms not being ready!! they had our daughter and hubbies room at another location. Service was the Worst in my 36 years in Travel period Rest on premise was a one star with the cost of a 4 star

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The only nice part was that their was shuttle service to and from the hotel. Never would have thought i would be saying this But next time we bring family would stay off site and pay for a taxi because of the lack of basic services of this resort

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Nick from OKC
Business
OKC
Nov 29, 2012

Very noisy

We could hear the neighbors flushing their toilet all night long. It was hard to sleep several hours in a row ! The crib for our 9 months old arrived at 9:30pm ! hotel so big that you need to take your car to go to the cafeteria.... rooms were OK and the banquet bed is a plus. food was OK $200/night is not justified.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Business traveller 82
Business
Los Angeles
Oct 10, 2013

Not four stars

Slowminternet. No room service. No elevators. Terrible bed. No refrigerator. Not a four star hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
RCandace
Business
st. Petersburg, FL
Dec 10, 2013

Are we there yet? Spread out in the woods...stay at Swan or Dolphin!

I have stayed at multiple Disney properties and did not think that this was worth the extra money compared to the All star music or sports....the property is difficult to find, walking to the rooms is SOOO far! Everything is really spread out and not easy to get to because it's in the woods. For less money, I much prefer the Swan or Dolphin property..the location and amenities are MUCH better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Riverside Needs Improvements
Business
Los Angeles, CA
Sep 27, 2010

Do Not Recommend

People at the counter are rude and slow. I would not recommend this location at all. No business center facility, I mean we all have emergencies and well a computer room in compares to the acres Disney has would not hurt a bit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Anonymous
Business
Georgia
May 7, 2010

The Good , the bad and the ugly

The lights over the sink would go on and off, the frig. would not cool water the first day, the TV remote stop working on the first day, left massage at front desk, never fix. Maid for two days did not leave any shampoo .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Anonymous
Business
Miami, FL
Sep 24, 2009

Average Hotel

The hotel was in a great location but the room was old. Paint was chipping off the tub and ended up in the bath water.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Anonymous
Business
Orlando, Florida
Jan 12, 2011

Just tolerable

We were at the hotel for race weekend (1st weekend in jan). Check in was WAY too long. I did not have to wait in any lines but the agent checking us in was super slow. There were no greetings when you pulled into the porte cocher. I had to get out of my car and ask a bellman to direct me to check in. The agent CLEARLY saw that I had 2 children under the age of 3 and put us on the second floor (with no elevator) and a double stroller to carry up/down the stairs everytime we went somewhere. There was A LOT lacking in the service department. The pluses (only amenity related)...a fridge in the room, the food court, the convenient bus stop near our room for race morning and the boat to Downtown Disney. Just a note about the races...you can hear all the activity from the half marathon/marathon in the VERY early morning because of the proximity to Epcot. If you are not attending any races I might suggest chosing a hotel in another resort area (MK, AK, etc). I don't think I'd come here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Dr. Jeff
Business
Philadelphia, PA
Nov 3, 2009

A couple's adventure

Small room, though don't spend much time there at WDW. LOTS of noise through walls from family next door- could hear them urinating in bathroom while we laid in bed... (and they likely heard us- if they could over Dad's screaming at kids.) Did not enjoy cafeteria dining at hotel, or nescafe "coffee." Also, fridge in room set at "like a cooler" temperature according to engineering. Did not keep soda or milk cold.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Dine (?stay) at Disney's Boardwalk resort.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Anonymous
Business
Illinois
Aug 21, 2010

A Big Disappointment

Service was very disappointing.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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