Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 7, 2015

Disney's Port Orleans Resort - Riverside

4 stars
1251 Riverside Drive, Lake Buena Vista, FL 32830
Hotel Overview
Reviewer score
4.0
out of 5
241 reviews
Family Vacation

Great place to stay... Very clean with beautiful surroundings. Swimming pool right next to... See full review

  • 1 great vacation
  • Dec 7, 2014
Great resort

The resort and staff were wonderful during our stay at Port Orleans See full review

  • Jon L02
  • Dec 1, 2014
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Reviewer score 3.9 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (241)

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4 / 5
5.01.0
241 out of 241
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
4

87% would recommend to a friend.

Sort by:
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Catchita
Business
New York
May 30, 2014

Nice family hotel

Loved the Queen size beds and the staff was very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

There is a microwave located in the food court great for heating up leftovers!

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Kendrad
Business
Ontario
May 25, 2014

Great stay but needs updating

Had a wonderful time here. The grounds are beautiful and it seems like there is always something to do at this resort. The only thing I found was the rooms needed some updating. The beds are hard, the floor had a large dip near the door, the blinds don't close all the way and it's such a huge resort it takes a bit of time to walk everywhere including the parking lot. ( although I didn't mind that so much because the grounds are nice to look at) I would recommend this resort and in the future I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Littlepmom
Business
Belvidere, IL
Jun 10, 2014

Good value at Disney Moderate resort

Early check in allowed, quick and easy. Nice staff. Room was clean and had fridge, microwave available in the common eating area/food court. Pool was warm and pool towels were abundant. *We registered at 8 am, received our room assignment then went straight to Blizzard Beach for the day before going to our room. Please note your magic bands used to get into your room do not work at the hotel security gate until you have used it to open the room door once.We sat at the security gate trying to get it to open without success until the gate guard told us the problem.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Anonymous
Business
USA
May 5, 2008

SOMEWHAT NICE AND FRIENDLY

THE PORT ORLEANS RIVERSIDE WAS AVERAGE FOR COMFORTABILITY.THE ROOM WAS ONLY OFFERED WITH DOUBLE BEDS,AND THERE SHOULD HAVE BEEN AN OPTION TO GET THIS ROOM WITH A KINGSIZE BED.DINING OPTIONS WERE BELOW AVERAGE FOR A MODERATELY PRICE RESORT.OTHER THAN THESE TWO GRIPES I THINK THE RESORT WAS VERY NICE.LOCATION WAS VERY GOOD AND IT WAS REALLY NICE TO BE ABLE TO TAKE THE BOAT RIDE TO DOWNTOWN DISNEY.OVERALL MY EXPERIANCE HERE WAS VERY GOOD AND I WOULD RECOMMEND THE PORT ORLEANS TO A FRIEND.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
T&M Travelers
Business
San Diego
Nov 8, 2009

Fantastic location!

Can't beat the location. Don't understand why Disney charges for internet service ($9.95/ 24 hr period)? The transportation to and from other hotels and attractions is perfect. The grounds were gorgeous and the free boat ride to Downtown Disney was well worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Take advantage of Disney's bus system. Very efficient at this time of year.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Upstate Adventurer
Business
Duanesburg, NY
May 1, 2010

Excellent location and resort!

My first visit to a Disney Resort-WOW! I'll never stay outside the parks! Port Orleans Riverside was excellent...clean and friendly...and surprisingly quiet! Let me go on about the staff-the resort staff from the check in to the restaurants, to the greeters and gift shop were outstanding!!! All those who work behing the scenes cleaning the rooms, maintaining the resort and preping the food- excellent! We stayed in building 18- Alligator Bayou...close to bus stop/main lobby...2 minute walk. Smaller pool outside the building...beautiful and clean. Cannot get towels at this pool only the main pool. But in the room there were two pool towels so this was not an issue! Food court was reasonable over some of the others places we ate. Great selection of foods from quick salads and pizza to turkey dinners. Grounds were immaculate and beautiful for a stroll. Buses were prompt and drivers were tremendous! One of the drivers was quizzing the riders about Disney movies! He had the bus roaring in laughter! It made the time fly by as they brought us back from Disney late at night. Boat ride to Downtown Disney-again pilot of the boat was excellent-telling us about the resorts we saw along the way. The staff go out of their way to help you and were very polite! Parks were clean and not much wait for rides...like 5 minutes for most. Perfect weather made the week so enjoyable...I will be back to the Port Orleans!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Pastormark
Business
St. Augustine, Florida
May 19, 2014

Close to Disney

We have stayed at this resort three times in the past with similar good experiences. The staff is always very friendly and helpful; although this time booking online showed we were from Chicago when from Florida. The only complainant we had this time was the staff (a trainer) promised other guests of ours who were coming in late would be in the same building, ended up in building 15, when we were in building 38. We also noted the beds were ridiculously uncomfortable this time. Otherwise a good place to stay. Book online and you will get a better rate than the resort!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: In Hotel

The hotel has a riverboat which goes directly to Downtown Disney. Only the French Quarter and other high end resorts have this as opposed to resort buses only. It makes for a relaxing cruise of about 15 minutes to Downtown Disney...

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Anonymous
Business
Sarasota Florida
Oct 28, 2009

Beds need improvement

Disney quality but beds need improvement

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Rodperri
Business
Miami, FL
Oct 27, 2009

Good Deal

The hotel was great and the staff very friendly, as is usually the case at Disney. Clean rooms and the usual Disney efficiency. The only couple of minuses were 1) the distance from the rooms to the reception and 2) the food, which was awful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: In Hotel

Boat to Downtown Disney is great. especially for the kids.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Anonymous
Business
Atlanta, GA
Sep 6, 2009

Birthday Fun

The stay was great. There was a wait to check in but afterwards everything was fine. We found our room easily and were welcomed to our room by a mickey towel animal. Our room was close to both the lobby and the bus stop so we had no trouble. There is really nothing to complain about. The grounds are beautiful and you really feel like you are in a southern neighborhood along a river.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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