Rate and special offer based on Check-in: May 5, 2014 Check-out: May 8, 2014

Disney's Port Orleans Resort - Riverside

4 stars
1251 Riverside Drive, Lake Buena Vista, FL 32830
Hotel Overview
Reviewer score
4.0
out of 5
191 reviews
Great place to stay

Loved the royal room with fireworks in the headboard. Great staff, clean, comfortable room. Short... See full review

  • BeeNme
  • Apr 9, 2014
great family vacation

Everything was perfect. The staff was friendly and very helpful. The room was very clean and had... See full review

  • Candy T
  • Apr 6, 2014
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Reviewer score 3.9 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (191)

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4 / 5
191 out of 191
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

85% would recommend to a friend.

Sort by:
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
Mad Dooner
Madison, WI, USA
Feb 5, 2012

Very nice but inconsistent service

Overall we enjoyed our stay at Riverside. The not so good - Location - We had asked for a quiet room and were given one by the river which turned out to be a very quiet location until one of the delivery/maintenance carts went zooming by on the river side path. This went on at all hours night and day! Food - horribly overpriced and mediocre. Stale buns at the food court. No response to our complaints. Wi-fi - didn't work well with my iPad. Called several times to get corrected and was told it should work. Well it didn't! Finally got someone to admit they had problems with Apple devices. The very good - room size and amenities. Pools. Cleaning staff. The Great - Front desk service and front gate guards.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Money-saving tip: Not Applicable

Take your own snacks and drinks to the Disney parks in a small backpack. It will save you lots of $$$$.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
sspirit
canada
Mar 14, 2013

DIsney Port Orleans Riverside

Comfortable beds and beautiful grounds. Too many " no 's from staff to make this a truly magical stay. Pools heated to a nice temperature.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Time-saving tip: In Hotel

Pick up towels at main pool if you want to swim at smaller pools where no towels provided.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
goofy minnie marie
midland
Mar 9, 2013

orleans review

This hotel was really nice especially for a more relaxed layed back vacation. The scenery was beautiful and there was somuch to do that we did not have enough time to do everything we wanted. The food area was pretty clean and had nice choices so did the shops. This was a great choice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

just go to the parks a few days and enjoy all the hotel has to offer.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
Mickey Super Fan
Washington, DC
Feb 27, 2013

Renovated Rooms and Great Atmosphere

I have stayed at several Disney properties in Orlando, and I would rate this one as the best! The rooms were renovated last year, and the staff was very friendly and knowledgeable about the resort. I would highly recommend Port Orleans Riverside as the best mid-level hotel on property!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
Florida resident traveler
Florida
Feb 19, 2013

Misc

Non working refrigerator. Too cold to enjoy outside amenities. Food court overcrowded.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
Emma Lou
CT
Feb 15, 2013

Beautiful and relaxing

Gorgeous room, peaceful setting along the Sassagoula River in magical Walt Disney World. I would definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
Gailbencas
Long Island, NY
Feb 11, 2013

Mini vacation fun

Went for daughter's cheer finals at ESPEN sports. This was a great destination. Very efficient. Great staff. Would definitely go back. One concern they arrange airport transportation for you. With all of the stops they cut our time too close for comfort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Time-saving tip: Not Applicable

Make sure they give you enough time for airport. We were still in security checkin with 15 minutes till start if boarding.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
Nancy Pirate Fan
Hartland, Michigan
Jan 29, 2013

Riverside relaxing getaway

LOVED the atmosphere! relaxing, quaint, beautiful. Felt like it was our private room/home , not some room at the end of the hall like at another resort( or crazy busy). LOVED the ROYAL ROOM>> the details for any true Disney fan to appreciate! Staff was always friendly, housekeeping was sweet, conceirge was very helpful & informative. I loved that you could check into your flight from the Riverside.. reduced stress getting to the airport. Luggage staff reassuring luggage would make the flight.!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
HBC3
Northern California
Jan 14, 2013

Great Hotel, beautifully upgraded; Disney Magic

We know what we're getting at the Disney moderates: high quality, nice amenities like a water slide and good food, great location, comfortable rooms and attentive "cast members," plus a touch of Disney magic and convenience. Our visit to PO-Riverside was enhanced by 2 things: 1- a surprise upgrade to a beautiful corner room, 2-a lovely recent remodel that has the rooms looking wonderfully themed, clean and fresh. Wonderful stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: In Hotel

If you can, make time to take the boat ride down the Sassagoula River from the hotel to Downtown Disney.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
Frequent Disneyite12
Bloomington, IN
Dec 5, 2012

Typical Disney

Have stayed at this hotel several time, and have always enjoyed it. Great location and nice rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
Nick from OKC
OKC
Nov 29, 2012

Very noisy

We could hear the neighbors flushing their toilet all night long. It was hard to sleep several hours in a row ! The crib for our 9 months old arrived at 9:30pm ! hotel so big that you need to take your car to go to the cafeteria.... rooms were OK and the banquet bed is a plus. food was OK $200/night is not justified.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
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