Rate and special offer based on Check-in: Sep 3, 2014 Check-out: Sep 4, 2014

Disney's Port Orleans Resort - Riverside

4 stars
1251 Riverside Drive, Lake Buena Vista, FL 32830
Hotel Overview
Reviewer score
4.0
out of 5
219 reviews
Wonderful Disney experience!

After staying at several Disney hotels, my husband and I decided to do a quick & cheap stay this... See full review

  • Mommy Poppins
  • Jul 15, 2014
Our favorite place

My husband and I LOVE the riverside! We've stayed there twice now, and are always more than happy... See full review

  • DaniD88
  • Jul 14, 2014
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Reviewer score 3.9 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (219)

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4 / 5
5.01.0
219 out of 219
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Mad Dooner
Madison, WI, USA
Feb 5, 2012

Very nice but inconsistent service

Overall we enjoyed our stay at Riverside. The not so good - Location - We had asked for a quiet room and were given one by the river which turned out to be a very quiet location until one of the delivery/maintenance carts went zooming by on the river side path. This went on at all hours night and day! Food - horribly overpriced and mediocre. Stale buns at the food court. No response to our complaints. Wi-fi - didn't work well with my iPad. Called several times to get corrected and was told it should work. Well it didn't! Finally got someone to admit they had problems with Apple devices. The very good - room size and amenities. Pools. Cleaning staff. The Great - Front desk service and front gate guards.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Money-saving tip: Not Applicable

Take your own snacks and drinks to the Disney parks in a small backpack. It will save you lots of $$$$.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
5.01.0
ifyouaretryingtosave
NY,NY
Jul 12, 2010

Food court saves money for large family

Very nice. Great if you have a large family. Hotel has a cheap but good selection at a food court. Food selection not that good if you are a couple willing to spend more. No room service. The pools were open until midnight and they were packed with kids but the noise doesn't travel to the rooms. They looked like they were having tons of fun. Overall, very clean, quit, and pretty. Nothing like the Swan or Dolphin, my hotels of choice. If you are a couple you and have extra money to spend those are the places to be.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
Nightlife tip: Not Applicable

If you want to go to Disney Broadwalk give yourself time. There is no direct route from the hotel. We had to take the shuttle to one of the parks then take another shuttle that went to the Epcot hotels. (Swan, Dolohin, Yaht club, Beach)

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
topranger
Nyc
Jun 22, 2010

Disney's Port Orleans Resort - Riverside

The Stay started out with the rooms not being ready!! they had our daughter and hubbies room at another location. Service was the Worst in my 36 years in Travel period Rest on premise was a one star with the cost of a 4 star

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Sightseeing tip: Short drive from hotel

The only nice part was that their was shuttle service to and from the hotel. Never would have thought i would be saying this But next time we bring family would stay off site and pay for a taxi because of the lack of basic services of this resort

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
SuperServer and his Accountant
Columbus. OH
May 27, 2010

Riverside Port Orleans @WDW no oil here!

Infrequent vacationers this was just what we needed, a break from reality.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Time-saving tip: Not Applicable

Use the Disney Express Bus service if you can.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
Anonymous
tampa fl
May 10, 2010

EXCELLENT RESORT

Great time..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Paul Tolve
Business
Palm City, FL
May 9, 2010

Paul Tolve's Review

Check in was fast. I liked having the water taxi available to Downtown Disney. The only thing I did not like was the pillows. It would be nice to provide several options in each room (ie. firm, flat, soft, etc.)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Use the Disney transprotation that is available.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

2
5.01.0
Anonymous
Business
Georgia
May 7, 2010

The Good , the bad and the ugly

The lights over the sink would go on and off, the frig. would not cool water the first day, the TV remote stop working on the first day, left massage at front desk, never fix. Maid for two days did not leave any shampoo .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Herbenator
Maryland
May 5, 2010

Great getaway

Very picturesque on the southern mansion theme. Bathroom had two old time sinks, but not much counter space to put your bathroom stuff. Disney transportation for Disney parks is superior to other area hotels including the non-Disney "Downtown Disney" hotels. If you don't want to use the Disney buses, you get a free car parking pass for the duration of your stay. Air conditioner worked great; however, in the beginning (1st 2 days) it had a musky smell like it hadn't been used in a while. There is a little bit of walking with the Port Orleans Riverside. Your room may be a little ways from the lobby building (Restaurants, Arcade, Concierge, country store) ,so if you have mobility problems, this may not be the hotel for you. Even though this hotel is spread out, each group of buildings has its own pool. The complex has a main pool in the center that has a water slide and bar. Internet is "wired" with no wireless and costs 9.95/24hrs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: In Hotel

The hotel food selection/quality was better than most of the Disney parks, but you still have Disney prices. If you get tired of Disney food choices there are a number of restaurants on FL 535 and FL 192.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Anonymous
manchester,new hampshire
May 1, 2010

great location

very helpful staff,clean rooms,great location,no transportation problems,would stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

cafe offers good fast food at fair price

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Upstate Adventurer
Duanesburg, NY
May 1, 2010

Excellent location and resort!

My first visit to a Disney Resort-WOW! I'll never stay outside the parks! Port Orleans Riverside was excellent...clean and friendly...and surprisingly quiet! Let me go on about the staff-the resort staff from the check in to the restaurants, to the greeters and gift shop were outstanding!!! All those who work behing the scenes cleaning the rooms, maintaining the resort and preping the food- excellent! We stayed in building 18- Alligator Bayou...close to bus stop/main lobby...2 minute walk. Smaller pool outside the building...beautiful and clean. Cannot get towels at this pool only the main pool. But in the room there were two pool towels so this was not an issue! Food court was reasonable over some of the others places we ate. Great selection of foods from quick salads and pizza to turkey dinners. Grounds were immaculate and beautiful for a stroll. Buses were prompt and drivers were tremendous! One of the drivers was quizzing the riders about Disney movies! He had the bus roaring in laughter! It made the time fly by as they brought us back from Disney late at night. Boat ride to Downtown Disney-again pilot of the boat was excellent-telling us about the resorts we saw along the way. The staff go out of their way to help you and were very polite! Parks were clean and not much wait for rides...like 5 minutes for most. Perfect weather made the week so enjoyable...I will be back to the Port Orleans!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
goofy123
Minneapolis, MN
Apr 28, 2010

Great hotel and great price!

Great location and easy access to transportation to the parks. Extra bonus was the free boat ride to Downtown Disney. Very enjoyable stay! Would have been nice if double rooms had Queen beds instead of full beds.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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