Disney's Port Orleans Resort - Riverside

4 stars
1251 Riverside Drive, Lake Buena Vista, FL 32830
Hotel Overview
Reviewer score
4.0
out of 5
162 reviews
Great Disney Resort

Riverside has to be one of the best resorts we have stayed in at Disney World. See full review

  • Bradly63
  • May 6, 2013
Loved it!!

Beautiful landscape and pools. Very peaceful! I would definitely stay here again. The staff was... See full review

  • More disney trips
  • Apr 26, 2013
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, refrigerator, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board and refrigerator. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Refrigerator and coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Refrigerator and coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board and refrigerator. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • FREE internet
  • FREE airport shuttle
  • FREE parking
  • Outdoor pool
  • Smoke-free policy
General
Smoke-free policy
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Gift shop
Currency exchange
Internet
FREE internet
Transportation
FREE airport shuttle
Parking
FREE parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Reviewer score 3.9 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (162)

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4 / 5
162 out of 162
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

86% would recommend to a friend.

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Review this hotel
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
Mad Dooner
Madison, WI, USA
Feb 5, 2012

Very nice but inconsistent service

Overall we enjoyed our stay at Riverside. The not so good - Location - We had asked for a quiet room and were given one by the river which turned out to be a very quiet location until one of the delivery/maintenance carts went zooming by on the river side path. This went on at all hours night and day! Food - horribly overpriced and mediocre. Stale buns at the food court. No response to our complaints. Wi-fi - didn't work well with my iPad. Called several times to get corrected and was told it should work. Well it didn't! Finally got someone to admit they had problems with Apple devices. The very good - room size and amenities. Pools. Cleaning staff. The Great - Front desk service and front gate guards.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Money-saving tip: Not Applicable

Take your own snacks and drinks to the Disney parks in a small backpack. It will save you lots of $$$$.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
Anonymous
Sterling Heights, MI
Jun 15, 2009

LOVED IT!!

we were TOTALLY thrilled with Riverside. We could not come up with one thing to complain about :) Thank you Cheap Tickets for offering us a reasonable and affordable option!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
Three World Travelers
Indpendence, KY
Jun 12, 2009

Great getaway and value

The service was impeccable, right down to the room service. Attention to detail was amazing. When Orbitz overcharged our reservation, hotel staff brought it to our attention and made an adjustment without us even requesting it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Use Disney's "mass transit."

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
DiveDiva
Ft. Lauderdale, FL
Jun 6, 2009

I loved it!

This was my first time staying at Disney's Port Orleans Hotel and I enjoyed just about everything about it. The staff couldn't have been friendlier and the grounds were absolutely lovely. Our room, although a bit small, was very clean, nicely furnished and very comfortable. I'll be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
Anonymous
Wasilla Alaska
Jun 3, 2009

A Family celebration

My son and I went to Disney to celebrate his 13th birthday and my graduation from college. We really enjoyed staying on a disney property and the perks that came with it. In 2008 we stayed at a non-disney hotel, and it was horrible. But this year the transportation to all the parks was great along with the extra hours at the park. And the free transportation to and from the airport was a fabulous added bonus. Most of the staff at the Port Orleans was friendly and helpful. The rooms were tolerable clean (but I am unbelievably picky about germs!) The campus is huge and you have to be prepared to do A LOT of walking to get to anywhere. It is a beautiful campus. For the cost it was a good stay and a nice hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
Few days in Toronto
DC
Jun 2, 2009

4-star resort but 3-star room & service

We were there for relaxation and enjoying disney world. The resort was realy good, 4 star with nice boat access to downtown disney. Very much enjoyed the resort and its beauty. But rooms are 3-star level, not bad but not luxury of any sort. Old (and seemingly not clean) carpets and old everything. Servie was also 3-star, you wouldn't get much room service and if you happen to have a privacy sign on your door when the cleaning crew came, your room would not be cleaned that day. They would give you towels/soap and thats it. So choose, if you are ok with 4-star resort and 3-star room and service this is your place. Doesn't deserve the full price but if you get a discount it is a nice place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short drive from hotel

Food in any Disney location is overpriced and not that good. But in downtown disney you can get good varaity and good quality.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
Anonymous
Montreal, Canada
May 28, 2009

Disney Vacation

Hotel is located close to Disney parks, maximum 30 minutes ride by bus. Very good restaurant, open 6:00 A.M. to 11:00 P.M.. Good choice for families with children.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Use hotel restaurant.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
Anonymous
Plainfield, NJ
May 27, 2009

Rainy Days at Disney

We were here during a period of record-breaking rainfall so we didn't get a chance to take advantages of the majority of the amenities. The pools looked nice (although we didn't get a chance to use them). The room was clean, and a decent size. The towels were fairly scratchy and the concierge gave us bad information repeatedly. Also, upon check-in at 8PM, we were given a map to our building which we had to navigate to (with luggage) in the dark and pouring rain by ourselves. Overall, the experience was OK, but not the vacation we were looking for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
Anonymous
barefoot bay fl.
May 27, 2009

early checkout

checked out 2 days early due to rain ,rain and more rain. Got tired of sitting in room!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
matt_panther
deltona, Florida
May 26, 2009

Great place to stay

This is a great place. We stayed in the bayou. Although a farther walk to the lobby and waterside pool, it is much more quiet and secluded. The main pool has a water slide that is open when lifeguards are on duty apx. 10qm-7pm. The quick service dining area has a wide assortment of options and the casual dining has tasty moderately price food. There is a lot of places to walk and jog in this resort. The ferry goes to downtown disney and the french quarter, it's a nice ride. A family could surely spend a full day hanging out at the resort and taking a boat ride to downtown disney, there is a neat lego exhibit/store and other fun stuff, best of all no tickets needed. A child entertainer works nights on odd days in the front lobby, he starts around 8:30. Port Orleans is our favorite moderate resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Entertainment tip: In Hotel

Plan for a day just hanging out at the resort and free areas (Boardwalk or downtown disney). It is great to just relax and not have to rush for attractions and food lines.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
Anonymous
Nashville, TN
May 26, 2009

Great Stay!!!

We were able to check in early which was nice. The room had a lot of space. Location was great. Staff was very friendly. The beds were very comfortable. It was just as nice of a resort as the higher end Disney resorts. Would stay here again. Had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

The pizza it GREAT!!! And cheap. $15 for a large. Great pizza for the price.

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