Rate and special offer based on Check-in: Oct 13, 2014 Check-out: Oct 14, 2014

Disney's Port Orleans Resort - Riverside

4 stars
1251 Riverside Drive, Lake Buena Vista, FL 32830
Hotel Overview
Reviewer score
4.0
out of 5
224 reviews
super

everything was great, pool was very nice and room was exceptionally clean, xxx ooo very nice See full review

  • virginia traveler 01
  • Sep 15, 2014
family trip

It was very clean and comfortable. We enjoyed a lot. See full review

  • diamond mom
  • Aug 26, 2014
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Reviewer score 3.9 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (224)

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4 / 5
5.01.0
224 out of 224
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Hammock swinger
Boston, MA
Sep 16, 2014

Best mid-tier Disney hotel

Now that Disney has introduced FastPass+ where park guests who stay at a Disney hotel can reserve Fastpass+ selections 60 days in advance, staying on Disney property looks more attractive. The Port Orleans is big, yet comfy. Multi-story buildings are spread around a central pool area located on a small island. The property evokes a Mississippi riverboat feel. It was about a 8 minute walk from our room to the main dining area, though it could be longer from some rooms. Every room included a small mini-fridge, which is helpful to store breakfast items. If you like cajun food, the table service restaurant (Boatwright's) makes a pretty mean crawfish étouffée. Overall, we were very pleased with the amenities and value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Money-saving tip: In Hotel

Consider purchasing a refillable mug on your first trip to the dining hall. One could be shared between two adults; most kids meals come with a beverage (milk, juice, etc.).

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

3
5.01.0
Stabes66
Tallahassee, FL
Sep 16, 2014

Expected a little more from Disney

The main building was absolutely beautiful and the buildings looked great; Disney is all about themes and our building looked like a wilderness lodge. We were greeted by an awkward little girl who had difficulty checking us in, but no big deal. We told her that he had a little toddler with us, but that didn't seem to matter because they put us on the second floor...without any elevators. The front desk girl did not tell us this, so he had to carry everything up staircases; not very Disney. We get to our room and it was dirty, our family who checked into the next room had dead cockroaches in their bathtub! Our little girl likes to climb around under the sink and when she put her hand down, it was covered in dust and dirt. We thought, that it just might be an over sight in cleaning, but the next day our room was barely cleaned and none of the coffees were refilled nor was our ice bucket bag that I had used replaced (I had to empty it and reuse it). Normally I don't mind these little inconveniences, however this is Disney. I expect more from them. The buildings are nice, but your room may or may not be clean and not one employee made us feel welcomed. Not sure why that is, but we'll remember it next time we book a hotel. Over all, good location, normal amenities, but un-Disney like employees with dirty rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

The best part of the hotel was using the buses to get to the parks. The longest wait time we had was only about 10 minutes.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
virginia traveler 01
dc
Sep 15, 2014

super

everything was great, pool was very nice and room was exceptionally clean, xxx ooo very nice

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

starbucks now at magic kingdom and epcot; also 2 locations at downtown disney

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
dottlid
orlando
Sep 15, 2014

ist trip disney

we booked king were put in room with two queens overall great location .......but was very disappointed in service from hotel when saw we booked with Ortiz the attitude seemed to change a little .....was not bad but you could tell difference was like great to have you may I help you ..........give name and looked up ...was like you booked with Ortiz ok here are direction to your room ..... .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Time-saving tip: Short walk from hotel

stay in location closer to main hall lots of walking

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Kbush7785
Cape Coral
Sep 5, 2014

Disney experience

We stay at Disney hotels once a month because we are annual passholders. I enjoyed this hotel as a good value. We stayed in the royal guest rooms. As far as theming and the Disney experience it was fantastic. It felt like we were in a whole new place! As far as a hotel it was above average. Very clean and nice bathrooms but the beds were not very comfortable at all. I also thought the food court breakfast was good but other meals were overpriced and average. You can get an awesome meal around the countries at Epcot for what you'll spend in the food court :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
bandjbaine
Athens, GA
Sep 5, 2014

Wonderful Stay

Great hotel. A few problems, but nothing that would keep me from coming back. We had problems with them linking up our magic bands to charge to the room- that never got resovled but we were only there 2 nights. Only other confusion was check in- getting to the right building and having to park out in the parking lot to check in. They were accomodating with bell serivces though. Pool was fabulous. Room was spacious- great value for 5! Cute little murphy bed. Quiet, peaceful surroundings, lots of ammenities for a hotel at this price point!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Time-saving tip: Short walk from hotel

There are some reserved parking spaces in the front of the parking lot for check in. I didn't see them until we already parked so we walked more than we needed to.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
MJ100
Palm Beach, Florida
Sep 1, 2014

Great for a family getaway

There were tons of kid friendly activities: movies, pools, etc. The rooms were comfortable and the in room refrigerator was super helpful to have. Transportation to disney parks was on time and easy to use.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Dining tip: In Hotel

Try the crawfish étouffée or shrimp & grits at the onsite restaurant. Very tasty!

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Verona Mom
New Jersey
Aug 31, 2014

Port Orleans Riverside vacation

Our stay at Port Orleans Riverside was overall a very nice experience. The grounds are beautiful and are laid out to make you feel like you are in the South. There is a ferry located at Riverside that takes you directly to Downtown Disney so that is a nice service. There were 2 restaurants- a sit down full service for dinner (food was excellent) and a quick service dining hall that was very popular with the families - food was ok. I would definitely recommend buying the pre-paid cup with the free refills since they tend to rip you off on fountain drinks. I believe it was $7.99 for one day and $18.99 for your whole trip for the refillable mug which many people brought to the park and refilled. Be wary of rooms in the 90 building if you go to bed early (before 10 pm). Nightly lawn movies were VERY loud and staff refused to turn down the volume.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Dining tip: In Hotel

Meal plan is probably the best option for families with hearty eaters and buy the refillable mug-($18.99 for entire trip) it will save you a ton on drinks. Large fountain drink was $2.99 if you tried to buy individual drinks.

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
diamond mom
Las Vegas, Nevada
Aug 26, 2014

family trip

It was very clean and comfortable. We enjoyed a lot.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
KylieAZ
Phoenix, AZ
Aug 18, 2014

Amazing Vacation

I took this vacation with my boyfriend. We are in our mid-20s. The hotel property was absolutely beautiful. Walking around was an experience of it's own. The staff was always great. They were extremely friendly and helpful. The room itself was simple (don't expect the four seasons), but it worked well for us. The only negative would be the location. It requires bus transportation (which you often get stuck standing) to get to any of the parks. However if you want boat or monorail access, then expect to pay a hefty price and one of the fancier resorts. Overall, we thoroughly enjoyed our stay at this quiet and relaxing resort. I definitely recommend it for couples on a smaller budget.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
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