Rate and special offer based on Check-in: Apr 26, 2015 Check-out: Apr 28, 2015

Disney's Port Orleans Resort - Riverside

4 stars
View map of 1251 Riverside Drive, Lake Buena Vista, FL 32830

Hotel Overview

Reviewer score
4.1
out of 5
276 reviews
always great service

as always, the Disney properties stand out for excellent service and attention to details. Great... See full review

  • meatman
  • Apr 8, 2015
perfect stay for our family of 3

The grounds of the resort are beautiful. It really feels like your are in your own little town. I'm... See full review

  • Tasha B.
  • Apr 6, 2015
Return to the charming days of riverboats and Mark Twain as you discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm. Resort features 2,048 guest rooms, pool with slide, five quiet pools and one kiddie pool, arcade, playground, bicycle rentals, family fishing hole and a marina with watercraft rentals. Rooms are available for guests with disabilities.

Complimentary Wi-Fi service is now available in all Walt Disney World Resort hotels. Guests will now be able to access complimentary Wi-Fi in their rooms as well as in select common areas within the resort hotel, including restaurant locations, bus load zones, feature pools, arcades, convention spaces (if applicable) and the porte cochere.

Disney Hotel Resort guests also enjoy their Extra Magic Hours Benefit. On select days, Disney Resort hotel guests can enter a Disney Theme Park an hour early-and on select evenings, enjoy a Park up to two hours after regular closing time. That's when lines may be shorter and the weather can be more comfortable. Guests have time for a midday break or a dip in the pool. Then the gang will be ready to head back to the same Theme Park for more fun! Don't forget your Magic Your Way Tickets with Park Hopper Option! The Park Hopper option is the only way you will be able to fully enjoy the Extra Magic Hours Benefit when the extra hours in the morning is a different Disney theme park than the extra hours in the evening.

Disney Hotel Resort guests receive complimentary Disney's Magical Express Service for roundtrip airport shuttle from Orlando International Airport, luggage delivery and airline check in*. To book Disney's Magical Express Service visit Disney's Magical Express Service Web site at www.disneysmagicalexpress.com/US to register once you have completed your booking. Luggage delivery service will be provided for Disney's Magical Express to Walt Disney World Resort for a resort stay who arrive on flights beginning at 5 a.m. until 10 p.m. You will receive your luggage tags and the Airport Transportation Information Booklet with specific direction and general information.
* Resort Airline Check-In Guests will be subject to the airline's checked bag fees policy.

Disney's Port Orleans Resort - Riverside Rooms

Royal Guest Room - Gardenview
It's where all your royal Disney friends stay! Each room makes you feel as though you're a character in the Disney stories you love. Magical Fireworks swirl about you as you recline in ornately decorated beds. Adorning the walls are Princely Banners, a magical painting and memories of Tiana and her friends displayed in exquisite frames. Your family will be swept up in a truly royal experience. Courtyard or garden view rooms with two queen beds or one king-sized bed with Television, hair dryer, coffee maker, ironing board/iron, ceiling fan, in-room safe, table and chairs and clock radio. Microwave (on request, surcharge). Crib (on request). Nonsmoking.
Water View
Rooms offer views of a pool or lake. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people
King Room
Maximum occupancy - 2 people
River View
Two queen beds. River view. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Preferred Room
Two queen beds. Varied view. Close to main lobby than standard room. Table and chairs. Television. Coffeemaker. Hair dryer. Clock radio. In-room safe. Ceiling fan. Crib (on request). Nonsmoking.

Maximum occupancy - 4 people
Standard View
Rooms offer views of a courtyard, garden, woodland or parking area. Features two queen beds, table and chairs, ceiling fan, vanity area with sink and a bathroom. Amenities include in-room wall safe, voice mail, coffee maker, hair dryer, iron and ironing board. Banquette beds (35" x 65") may accomodate a child age 3-9 in the Alligator Bayou rooms.

Maximum occupancy - 4 people

Amenities

  • Free internet
  • Free airport shuttle
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Non Smoking
Concierge
Elevators
Activities
Outdoor pool
Golf
Game room
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
Free internet
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

Hotel Map

28.3855 -81.5365
Area served
WALT DISNEY WORLD Resort
Nearby airports
MCO - Orlando International Airport
Area description
DOWNTOWN DISNEY Resort Area

Nearby points of interest

  • Typhoon Lagoon: 1.5 mi

Dining

Arcadian Pizza Express
Pizza delivery to Guests' rooms at Port Orleans offered from 4pm to midnight.
Boatwright's Dining Hall
Taste of Southern-style cooking and American favorites. Unique setting surrounded by shipbuilding artifacts, fireplace and view of our Southern Trace bakery.
Muddy Rivers - Ol' Man Island (Poolside)
Hot dogs, popcorn and specialty drinks.
Food Court
Burgers and chicken entrees, bakery items including cookies, ice cream and sundaes, BBQ chicken and red beans & rice, ribs, pizza, pasta and salads.
River Roost (Lounge)
Full bar, cocktail service, specialty drinks, hors d'oeuvres.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Disney's Port Orleans Resort - Riverside

Overall score

4.1 / 5
5.01.0
276 out of 276
Amenities:
4.2
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.1
Location:
4.4
Value:
4

88% would recommend to a friend.

Sort by:
Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Michigan Family
Business
N/A
Apr 16, 2015

Return Trip

Port Orleans (as well as most other Disney properties) grounds are very beautiful. Be careful where you are assigned your room at this one though as the longer walks to pools, parking lot etc. may be a little long. We changed rooms for those reasons. The staff was quite accommodating though and made the changes very promptly. The room was surprisingly cramped compared to our previous Disney experiences and the bed was a subpar for comfort. Our son was too tall for the drop down single bed. These are better suited for those 5ft tall and under. Food was just OK and expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
meatman
Business
park ridge
Apr 8, 2015

always great service

as always, the Disney properties stand out for excellent service and attention to details. Great rooms, transportation, features and benefits. However, both times I've stay at this one, the pool area was messy with natural debris dust/leaves/twigs in the pool, branches on the chairs, and a general dark feeling to the pool area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Heather B.
Business
N/A
Apr 6, 2015

Fun weekend getaway

Location is good. Provides Disney's magical express service to and from airport. Easy to get to Disney by bus, and they even offer a ferry service to downtown Disney which is great and runs more frequently. Room was a little small even for 2 people. Multiple pools and a family fun environment. Overall, pretty good hotel that we'd probably stay at again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
Tasha B.
Business
N/A
Apr 6, 2015

perfect stay for our family of 3

The grounds of the resort are beautiful. It really feels like your are in your own little town. I'm 8 months pregnant and we stayed in a royal room facing the river with our 3.5 year old daughter. It was close enough to the main lobby and restaurants. A lot of people complain about the walking, I'm very prego and it wasn't bad. If this is a concern for you, stay in a preferred room or royal room. Our housekeeper was amazing, I believe her name was Gladice. We tipped her well for her service. Special bunny towel was made for my daughter and our room was immaculate each time we returned. The Manor section has elevators fyi. The dining at Boatwright was really good, the étouffée is amazing and huge dinner portion. The pork chop was just ok. Best restrooms are inside the bar lounge, lots of stalls and clean. Check in could have been better. I did online check in but never received room notification so we ended up standing in the online check in line, which was longer than the normal check in. The gentlemen checking in was hard to understand and was lacking in personality and helpfulness. Not want you want after driving 20 hours. Tips: -Bring bug spray. -There is a boat that takes you to downtown Disney, wait time about 20 minutes if there is a line and trip to is 20 minutes and trip back sometimes longer bc of the lines. -There are 4 bus stops for Disney. It takes about 35-40 min to get to Disney MK from riverside, this includes wait time for the bus. -If you take your own car to the magic kingdom, signage is awful to find the parking. We got lost and it was so frustrating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
Russell D.
Business
Glastonbury
Apr 6, 2015

Great Birthday Vacation

My wife and I really enjoyed the Port Orleans. We stayed over the labor day holiday and loved the location. We did have a rental car and requested to be near the parking. The room was really nice much better than saratago springs we had stayed at previously. At the price point, you can't beat it in my opinion.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
Steven
Business
NORFOLK
Apr 6, 2015

Very Enjoyable time

Disney's Port Orleans Resort - Riverside is a very nice resort in a beautiful location. It's quiet, lush and open. Room was large and clean we slept 4 in the room. The dining choices are limited, but good. Pools and play area looked nice, but we were too busy with the parks to enjoy. Transportation to the parks was above average, with some waiting for the water taxi buses were regular. Overall, an excellent time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
AndAndrea
Business
Brooklyn
Apr 6, 2015

A Quiet Getaway At Disney

This resort is great for catching some quiet time while on a disney vacation. The landscape truly transports you to the bayou. Very nice but a little far from the parks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Jack B.
Business
N/A
Mar 24, 2015

It's Disney!

Very friendly staff, lots to do, beds are very firm, room was clean but mirrors over sinks were dusty.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

4
5.01.0
Wayne S.
Business
Franklin
Mar 19, 2015

My stay

We got to the hotel around 4pm and the room looked good, but the bathroom was dirty. There were hair clumps in the corner and there were a few hairs still in the tub. We called and asked for somebody to come clean it and they did, but the hair was still in the tub. We also waited for our bags to be delivered to our room for an hour. Bell services had been holding them and said somebody would be bringing them immediately once we called, but it took an entire hour. The grounds were beautiful and the pools were nice. Loved the poolside bar and the staff was friendly. Would probably not stay here again and would give snother Disney resort a try, but would stay again If necessary

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Disney's Port Orleans Resort - Riverside

Reviewer score

5
5.01.0
janet uhlin
Business
Clearwater
Mar 19, 2015

Great Value!

All of the Disney perks without paying the higher prices of other Disney resorts.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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