Buena Vista Palace

3 stars
1900 Buena Vista Dr, Lake Buena Vista, FL 32830-2206
Hotel Overview

3.9/5

Overall score

83%

Would recommend

Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.2
Comfort:
4.2
Location:
4.6
Value:
3.9
Downtown Disney resort offers golf access, Disney character breakfasts

Located inside Walt Disney World Resort, Buena Vista Palace provides a top-notch Disney experience for both kids and grown-ups. Take advantage of access to Disney golf courses, free transportation to all Disney theme parks and Sunday breakfast with Disney characters. Downtown Disney is just across the street, offering unforgettable dining, shopping, a 24-screen cinema and the transcendent La Cirque du Soleil La Nouba show. SeaWorld Orlando, Universal Orlando Resort and downtown Orlando are also within easy access of the Buena Vista Palace. 

Highlights

  • Preferred tee times at Disney golf courses
  • Free transportation to all Disney theme parks
  • Sport courts and three heated outdoor pools
  • Disney character brunch on Sundays

Rooms

Guest rooms and suites at Buena Vista Palace keep true to the resort's name - each provides a pleasant view of the resort itself, or distinctive landscapes featuring the adjacent lake, Downtown Disney or Epcot. Some rooms include private balconies. Generously sized rooms and suites provide plenty of space to settle in for business travelers, couples, families or groups. Expect fresh, contemporary colors and up-to-date amenities such as flat-panel TVs. For extra luxury, choose a premium suite, with up to 1,800 square feet of space and multiple balconies.

Features

Take advantage of hotel babysitting service, and indulge in a pampered escape at the Kay Casperson Lifestyle Spa and Boutique, which offers more than 60 services. Body, skin and massage therapy make a great girlfriends' getaway before a night out at Downtown Disney. 

Dining

Enjoy all-you-can-eat, family-style tropical feast at Avu-Avu restaurant at Buena Vista Palace. On Sundays, create a memorable experience for the kids at Disney Character Breakfasts. Diverse options at the lobby lounge, The Kook Sports Bar, Castaway Grill and Shipwreck Bar and private dining mean there's something for everyone at Buena Vista Palace. 

Transportation

  • I-4 (0.5 mi/0.8 km)
  • Orlando International Airport (13.1 mi/21.1 km)
  • Free transportation to all Disney theme parks
  • Airport shuttle service (fees apply) 

Attractions

  • Downtown Disney (Across the street)
  • SeaWorld Orlando (3.9 mi/6.3 km)
  • Orange County Convention Center (4.2 mi/6.7 km)
  • Universal Orlando Resort (7.5 mi/12 km)

Business

  • Business center with copy and fax services
  • Wi-Fi Internet access throughout the hotel
  • 44 meeting/event rooms with versatile floor plans
  • 90,000 square feet of event space accommodates up to 2,080 guests
  • On-site catering facilities

Policies and fees
  • Daily resort fee of $21.95 USD plus tax per night per room which includes Self Parking, Guest room high-speed Internet access (wired or wireless), Daily membership to the Fitness Center (room key required for entry), Cyber Caf (24-hour access) located on the first floor of the Main building, Airline Boarding Pass Printer in lobby, Unlimited use of recreational facilities, Weekday New York Times newspaper available in Hotel Lobby, Telephone calls: Unlimited local and 800 phone calls, Long Distance calls (within the Continental 48 states only): Up to the first 30 minutes (additional minutes $.10 a minute), Disney Bus Transportation, daily to each of the four (4) Walt Disney World theme parks; Magic Kingdom, Epcot, Animal Kingdom, Hollywood Studios and nightly to Downtown Disney.
  • Rollaway Charge is $35 per night
  • Valet Parking is $21 per night

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Buena Vista Palace Rooms

Resort View Guestroom
Generous sized guestrooms located within the resort's tower or Island Resort. A selection of rooms offer private balconies. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection. Features either one king bed or two queen sized beds.
Water View Guestroom
Generous sized guestrooms located within the resort's tower or Island Resort with views of the tranquil lake or sunny pool deck. A selection of rooms offer private balconies. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection. Features either one king bed or two queen sized beds.
Disney View Guestroom
Located within the resort's tower or Island Resort, these spacious guestrooms feature views of the Downtown Disney or Epcot skylines. A selection of rooms offer private balconies. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection. Features either one king bed or two queen sized beds.
Island Suite
Spacious and comfortable, these elegantly appointed suites include a generous master bedroom with one king or two queen sized beds, and separate living room with sofa bed and additional half-bath as well as a private balcony. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection.
Island Suite Water view
Spacious and comfortable, these elegantly appointed suites include a generous master bedroom with one king or two queen sized beds, and separate living room with sofa bed and additional half-bath as well as a private balcony with views of the resort's tranquil lake or sunny pool deck. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection.
Tower Junior Suite
Cozy, one-bedroom suite accommodations featuring a separate master bedroom and living area with half-bath. Private balconies overlook the scenic lake and pool area. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', Herman Miller' ergonomic chairs, ironing sets, mini-bar, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection.
Tower One bedroom suite
An expansive suite including a master bedroom with water view and full bath connected to a separate parlor encompassing a comfortable sitting area with sofa bed and a second full bath. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', Herman Miller' ergonomic chairs, ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection. Features either one king bed or two queen sized beds.
Premium Suites
The signature suites encompass 1650 ' 1800 sq. ft. and offer numerous upscale amenities, including a large master bedroom with separate living room and dining area, either one-and-a-half or two full baths, and multiple balconies. The Presidential Suite offers a full kitchen, while the Penthouse Suite features a wet bar area with a mini-refrigerator. All accommodations feature high-speed Internet access, coffee maker with coffee, cordless phone with voice mail and data-port capabilities, On-Command movies, Web TV', Sony Playstation', Herman Miller' ergonomic chairs, ironing sets, blow dryer, ceiling fans and an assortment of toiletries from the Golden Door' Bath Care Collection.

Amenities

  • Free parking
  • Pool
Activities
Pool
Fitness Center
Dining
Restaurant
Room service
Services
Business center
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

28.3754 -81.5154
Area served
Lake Buena Vista, Orlando, Florida
Nearby airports
Orlando - MCO
Area description
Located inside The WALT DISNEY WORLD Resort, the Buena Vista Palace Hotel & Spa offers guest special privileges such as access to Disney golf courses, transportation to all Disney theme parks, and dining with Disney characters. The Magic Kingdom awaits!

Nearby points of interest

  • Typhoon Lagoon: 1 mi

Dining

Watercress Cafe
Cuisine type - American
Location - on property
Open daily
Breakfast 6am-10pm Mon-Sat.
Lunch 11am-3pm Mon-Sat
Sunday brunch with Disney characters 8am-2pm buffet only.
Serving American fare with a lovely lake view home to our daily full breakfast buffet and Disney character breakfasts on Sunday. Kid friendly menus. Prices range from 8.00-24.00 USD.
Outback Restaurant
Cuisine type - American
Location - on property
Open daily serving dinner from 530pm-11pm.
The outback restaurant features Florida's finest steaks and fresh seafood including 4-6lb lobsters as well as pasta offerings in an Australian themed setting. Our spectacular decor features a cascading multi-level indoor waterfall that flows into a Japanese koi fish pond. Impressive rock formations weathered woodwork aboriginal designs and an open-hearth grill located in the center of the restaurant. Reservations are suggested. Prices range from 13.00-52.00 USD for dinner.
Watercress Bakery Shop and Mini Market
Cuisine type - American
Location - on property
Open daily from 6am-midnight.
Located on the first floor next to Watercress Cafe. Featuring freshly brewed Starbucks coffee, water, juices, soda, fresh bakeries, snacks, salads and sandwiches to go cereals, ice cream, pain reliever, fresh fruits and more.
Castaway Grill - Pool Snack Bar
Cuisine type - American
Location - on property
Open daily 11am-6pm weather permitting.
Offering frosty tropical drinks, savory snacks, salads, items from the grill and other delights as you relax on Recreation Island. Self-service or pool service available. Average price 4.00-13.00 USD
Top of Palace Lounge
Cuisine type - American
Location - on property
Open daily from 530pm-2am.
Serving spectacular sunsets or fireworks displays along with cocktails, appetizers and desserts from a 27th floor vantage point.
Shipwreck Bar -Pool Bar
Cuisine type - American
Location - on property
Open daily 11am-6pm weather permitting.
Offering cool drinks. Self-service or pool service available. Average price 3.00-10.00 USD.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (241)

Ratings and reviews for Buena Vista Palace

Overall score

3.9 / 5
5.01.0
241 out of 241
Amenities:
4
Cleanliness:
4.1
Hotel staff:
4.2
Comfort:
4.2
Location:
4.6
Value:
3.9

83% would recommend to a friend.

Sort by:
Review of Buena Vista Palace

Reviewer score

3
5.01.0
reklawjs48
Business
Sunrise, Florida
Jan 5, 2014

refurbish

Old side of the hotel needs refurbishing. Hall carpeting uneven/worn. Overall looks old and rundown. Icemachine on 4th floor(where my room was) didn't work, no shampoo in room, the telephone was not connected and no jack for it. They charge a "resort" fee which gives you nothing special! Would not return if our meeting was not there!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Downtown Disney is close.

Review of Buena Vista Palace

Reviewer score

2
5.01.0
HeleneR
Business
Los Angeles, California
Jan 1, 2014

Very ordinary and needs some improvements

Overall, it was just very average and in some cases below average. The hotel management was helpful and deducted $75 from our bill. Unfortunately, the room was dirty, two small holes in the wall, TV and heater/ac had to be adjusted, had to ask for extra towels several times, light switches not installed properly etc. However, the bed was comfortable and location great, but won't stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Buena Vista Palace

Reviewer score

4
5.01.0
Disney Obsessed Family
Business
Boca Raton, FL
Dec 2, 2013

Great Thanksgiving Weekend

My husband and I love this hotel. We have been to this hotel several times. The beds are so comfy. You can't beat the location (across from Downtown Disney) very easy to walk to. My two children also love the hotel and the pool. Although it was too cold to use the pool this trip. The transportation is great to and from disney and hotel. When you can get this hotel at a good price it is definitely worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Use the coupons they give you at check-in. They are perfect to save you a bit on dinner or shopping.

Review of Buena Vista Palace

Reviewer score

4
5.01.0
Goofy Collector
Business
Philadelphia, Pa
Nov 30, 2013

Goofy Collector

It was a very nice hotel. I only said one night so I didn't exactly tour the place. If I'm not staying in Disney hotel I would probably stay here because it's across the street from Downtown Disney at least.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Buena Vista Palace

Reviewer score

2
5.01.0
Katie2222
Business
Kansas
Nov 18, 2013

Mom and Daughter Trip

We were charged more for the Resort fees than was stated on the bill. We had to wait an hour and half on the shuttle. We missed the shuttle going back to the hotel because the Hotel Employee told us we were in the wrong pick-up spot (which we were in the right area, she had us walk away from the pick-up spot). We had to pay $35 for taxi ride back to hotel. They did not tell us that we would have to pay 18% on the $75 food voucher, otherwise we would not have ordered those extra sodas to take back to the room and finally, our room had ants..and the ants had a nice breakfast after we purchased food from the market place and woke up to ants all over it. All in all, the hotel made our trip very unpleasant and cost a lot more money than we had planned to spend.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Review of Buena Vista Palace

Reviewer score

4
5.01.0
In the man
Business
Jacksonville
Nov 6, 2013

Enjoyed every minute

Check in was a Breeze . the staff was Curtious and polite, they explained everything. Valet is the way to go I gave them my car keys and the bellmen took My bags out of the car and before I knew it, it was gone. After I checked in the bellmen knocks on the door and in come my Luggage. He even puts the stuff away in the closet and anywhere else you might want it. Absolutely loved it. Rooms were clean and orderly. Not one complaint While I was there. Will definitely Book a room there for My next Orlando Getaway,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Less than 2 Miles away in any direction

Review of Buena Vista Palace

Reviewer score

5
5.01.0
wendrow
Business
miami
Oct 28, 2013

girlfriends weekend

our experience was perfect...from the very nice fron desk registration staff, extra amenity gifts, dining coupon and claen room...it was perfect...we ate in both restaurants in hotel and everyone was nice! we will def come back again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Buena Vista Palace

Reviewer score

4
5.01.0
aleks and tara
Business
st petersburg
Oct 14, 2013

weekend getaway

I LOVE the hotel. My only complaint was the parking lot. It's huge, the lighting is not very good at night and there is no walkways or side walks. you kind of have to walk in the dark , in between cars to find your car. valet parking should be free until they improve the parking situation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

PAY FOR VALET PARKING ... other wise will spend 30 minutes trying to find your car.

Review of Buena Vista Palace

Reviewer score

5
5.01.0
JoyceM
Business
Port St Lucie, FL
Sep 16, 2013

Great Family Getaway

Could not be a better location. Right next to Downtown Disney for great evening fun

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Buena Vista Palace

Reviewer score

3
5.01.0
dudo
Business
Dallas, TX
Sep 12, 2013

Housekeeping woes

I found a piece of my clothing under the covers after housekeeping had "cleaned" the room. That makes it obvious that they didn't change the sheets. And apparently housekeeping doesn't do much besides making the beds and removing used towels, because everything else was pretty much left messy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

I enjoyed shopping at the Premium Outlet mall about 10 minutes drive from the hotel.

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