Rate and special offer based on Check-in: Jun 9, 2013 Check-out: Jun 12, 2013

Seralago Hotel and Suites Maingate East

3 stars
5678 W. Irlo Bronson Memorial Hwy, Us 192 East, Kissimmee, FL 34746
Hotel Overview
Reviewer score
3.1
out of 5
677 reviews
above average stay

The stay was above average. Staff was very friendly when you got past the language barrior at... See full review

  • Herrings
  • May 13, 2013
good

This hotel will be a good place to stay if you go to disney world. See full review

  • Daisy and Gigi
  • Mar 16, 2013
Free shuttle to Walt Disney World and nightly movies

The Seralago Hotel & Suites Maingate East hotel appeals to families on a budget. Located within walking distance from Old Town Kissimmee, the 614-room property anticipates parents' needs, from kid-themed suites to free shuttle service to Walt Disney World, Universal Studios and outlet shops. The stroller set will not be disappointed by the extras either. Kids can look forward to a dungeon-themed video arcade on site.

Business
  • Meeting space for up to 50 guests
  • Free Wi-Fi
Highlights
  • Free shuttle to Disney, Universal and shopping
  • Free breakfast for kids 10 and under
  • Two heated pools, a kiddie pool and two Jacuzzis
  • Dungeon video arcade room
  • Free nightly family movies
  • Rooms with microwaves and refrigerators
  • Free Wi-Fi
Rooms

Rooms of the Seralago Hotel & Suites Maingate East adopt tropical themes and child-friendly designs in the kid's suites. Palm prints and plant-inspired comforters brighten the space, which cover standard, standard deluxe, poolside, kid's suites and two-room suites. The basics range from free Wi-Fi to mini refrigerators and microwaves. A number of rooms also have been designated for pet owners (pets must be fewer than 40 pounds) and smokers.

Transportation
  • Orlando International Airport (26 minutes)
  • Orange County Convention Center (17 minutes)
Features

Just a few miles from the major Orlando attractions, the Seralago Hotel & Suites Maingate East eases the stress of traveling with children. A free scheduled shuttle transports guests to all four Disney theme parks and Universal Studios, along with free schedule shuttles to Lake Buena Vista Factory Stores.

 

A kiddie pool, playground, dungeon video arcade and free nightly moves at the In-Hotel Theatre stave off boredom. Finicky eaters will find a well-rounded menu at four restaurants, including food court and buffet restaurant.

Attractions
  • Walt Disney World (4.7 mi/7.6 km)
  • Universal's Islands of Adventure (10.2 mi/16.3 km)
  • Downtown Disney (2.7 mi/4.4 km)
  • Epcot (3.5 mi/5.6 km)
  • Animal Kingdom (5.7 mi/9.1 km)
  • Old Town Kissimmee (0.3 mi/.5 km)
  • SeaWorld Adventure Park (6.1 mi/9.9 km)
  • The Wizarding World of Harry Potter (10.2 mi/16.3 km)
  • Florida Mall (10.6 mi/17 km)
Policies and fees

In an effort to maintain and increase our services to our guests, please be advised that effective January 1, 2013 the Seralago Hotel & Suites will be implementing a $5.00 per room, per night resort service fee.  The resort fee covers: unlimited local calls, no access charges for credit card or 800 calls, wireless Internet access, scheduled transportation to Walt Disney World Ticket & Transportation Center, scheduled transportation to Universal Studio, refrigerators and microwaves in all rooms.

 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Seralago Hotel and Suites Maingate East Rooms

2 Room Suite
The Two Room Suite features 2 double sized beds, a murphy bed, and a sofa bed, with microwave, mini fridge, coffee/tea maker, iron/board and hair dryer.
Deluxe Room
The Deluxe Room features 2 double sized beds with microwave, mini fridge, iron/board and hair dryer.
Kid Suite
The Kid's Suite features 1 king bed with a partitioned section that has 1 twin bed, and a twin bunk bed for the kids, the kid's section has television, play phones, cd player/radio, and intercoms. Every Kid Suite comes with microwave, mini fridge, coffee/tea maker, iron/board and hair dryer.
Deluxe King
Available with king size bed plus full sleeper sofa. Features microwave, mini fridge, iron/board, hair dryer, and remote-controlled TV. Sleeps up to 4 people.
Poolside Room
Facing courtyard and pool area. Available with two double beds. Features microwave, mini fridge, iron/board, hair dryer and remote-controlled TV.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Pets allowed
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.7 out of 5
Reviewer score 3.3 out of 5

Hotel Map

28.3323 -81.5118
Area served
Orlando, Kissimmee
Nearby airports
Orlando Airport
Area description
We're not only close to the airport and close to everything you've come to experience, we're close to perfection. We are near all Orlando and Kissimmee top attractions, theme parks, shopping and dining. We are within walking distance to Old Town Kissimmee, restaurants, entertainment and championship golf.

Nearby points of interest

  • Million Dollar Mulligan: 0.7 mi
  • The Millenium Theatre: 0.9 mi
  • Jungleland: 3.2 mi
  • Green Meadows Petting Farm: 4.5 mi
  • World of Orchids: 4.8 mi

Meeting facilities

Meeting Info
Planning a meeting or special gathering? Create a lasting impression by hosting your next meeting or social event at the Seralago Hotel & Suites Main Gate East. Our flexible function facilities, excellent location and impeccable service are guarantees for the success of your event.

Dining

Vineyard Cafe
Start your day with a hot breakfast from our Vineyard Cafe where you can select from a la carte menu or from a varied breakfast buffet. Open daily for breakfast from 7:00 AM to 11:00 AM.
Court Street Bar
Our Court Street Bar provides the perfect retreat at the end of a hectic day. The bar also provides opportunity to make acquaintances old and new. Open from 5:00 PM until Midnight, serving a variety of wines, beers and specialty cocktails.
People's Choice Food Court
Our People's Choice Food Court is great for fast food and snacks. Continental breakfast items are served daily from 6:30 AM until 11:00 AM. Lunch and dinner items are served at Arrezio Pizza, The Vineyard Express and our All American Grille from 11:00 AM to Midnight
Tropical Pool Bar
If you like Pina Colada, have fun in the sun at our pool bar serving refreshing tropical drinks and light snacks. Have a tropical drink while watching the kids take a dip in the pool or just relax and enjoy the sunshine and warm weather! When was the last time you had this much fun? Open seasonally and depending on the weather.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (677)

Ratings and reviews for Seralago Hotel and Suites Maingate East

Overall score

3.1 / 5
677 out of 677
Amenities:
3.4
Room cleanliness:
3.3
Hotel staff:
3.8
Room comfort:
3.2
Location:
4.2
Value:
3.7

67% would recommend to a friend.

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Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
Vacationernyc
New York
May 21, 2013

Good value in close proximity to Disneyworld

The hotel is well maintained and clean despite its exterior motel appearance. The proximity to the Disney parks is a great plus. The Vineyard Cafe offers a great deal for breakfast at $8 per adult and kids eat free.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

The hotel is in close proximity to the Disney parks.

Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
Proud Jedi Mom
Palm Coast, FL
May 20, 2013

Good Value for the Money

Kitty (I believe that was her name) at the front welcome station was wonderful with my 8 y/o son. They need to clone her because the front desk staff was awful. After a long day at the park I had car trouble. Called the hotel to ask if I could take the shuttle. Clerk said I had an hour to pick it up at Disney World. 2 buses and a monorail ride later I discover she should have told me to go to the transportation center. $30 cab ride home :( The shuttles were unreliable when we tried to take them home from the parks and I heard similar stories from other guests.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
5
Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
Alexis2012
Savannah, Goergia
May 20, 2013

Disney getaway

2nd time staying here in 6 months . Will surely return in July .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
De Leon Sr.
Bronx, NY
May 19, 2013

Great for the price.

The staff were great. Always ready to assist in whatever is needed. Cleaning staff were on top of everything. The location was perfect, minutes from all attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

Minutes from the Golden Coral, Cracker Barrel and many other restaurants.

Review of Seralago Hotel and Suites Maingate East

Reviewer score

5
Herrings
Pace, Florida
May 13, 2013

above average stay

The stay was above average. Staff was very friendly when you got past the language barrior at times. Was a fine time by all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Check out your options on dining and shopping before you leave the Hotel...lots very cloe.

Review of Seralago Hotel and Suites Maingate East

Reviewer score

2
Amanda McD
Jacksonville,FL
May 9, 2013

only one complaint

MY only complaint about my stay would be the staff. We left my husbands school book in the room after we checked out and were only gone ten minutes when we realized it. we immediately called them to see if they could find it and continued to eat breakfast. An hour later they still hadn't bothered calling us back. we left Disney early and went to the hotel to see if they had bothered looking for it. Come to find out they hadn't. It then took 30 mins for a security officer to show up and go check the room. My husband asked if he could go with him since he knew what the book looked like and they refused to allow him to go. I personally saw the security guard go around the corner from the office and park and sit in his car. He then drove around to the front again and told them the book wasn't there. By this time it wasn't worth it to us to bother anymore with a staff that was clearly incompetent. We will not be back because your staff is dishonest and lazy. This is why i marked them so low even though everything else is great. You have to have a good staff regardless of everything else.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short drive from hotel

eat breakfast at the Ponderosa!! delicious and cheap!

Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
Rockinbirdiesong
Miami
May 6, 2013

Good experience for a short stay

The staffs are nice and friendly and the room is clean. The location is good and there was shuttles running from the hotel to the attractions. The Internet kinda didn't work with my ipad but it didn't bother much since not much time spend online with all fun attractions around.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short walk from hotel

KFC right next door

Review of Seralago Hotel and Suites Maingate East

Reviewer score

1
the almos Ex
kissimee, florida
May 6, 2013

a weekend to forget

not nice at all, who said 3 stars for a room with roaches and other crawler, very 70's needs too much updated from the doors to the shawars. I will not bring any of my family or friends to this place. next time I will go for better or well known places.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
David1988
CA
May 2, 2013

Fantastic family getaway

The location is quite near both Disney land and Universal Studio.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
David1988
CA
May 1, 2013

Fantastic family getaway

The locations is good. Quite near Disney and Universal Studio.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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