Rate and special offer based on Check-in: Feb 8, 2015 Check-out: Feb 10, 2015

Seralago Hotel and Suites Maingate East

3 stars
5678 W. Irlo Bronson Memorial Hwy, Us 192 East, Kissimmee, FL 34746
Hotel Overview
Reviewer score
3.1
out of 5
964 reviews
Great hotel. No complaints.

I have rated this hotel based on what I read from other reviewers, and my actual experience. The... See full review

  • Ramy
  • Jan 28, 2015
Work trip

very nice place to stay for work or with family. Recommend that you arrive early to check in. The... See full review

  • UCH99
  • Jan 14, 2015
Seralago Hotel and Suites Maingate East in Orlando offers affordable rooms that please the budget traveler, as well as suites designed for maximum comfort. Children come first at this hotel, which is divided into two distinct sections: one for the adults and one for the little ones with junior bunk beds, a junior bed, and several fun kid-themed accommodations. Cool off after a morning in the humid Florida air, and practice your freestyle in one of two Olympic-length pools, or watch as the kids splash around in their own designated swim zone. During the evenings, families can get cozy in front of the hotel's big screen to watch a complimentary family movie.
Key facts
  • Free parking
  • Shuttle services
  • Dining: The Vineyard Cafe, The People's Choice Food Court & General Store
  • Bars: Tropical Treasures Pool Bar, The Court Street Bar
  • 614 guestrooms
  • 3 pools, 1 for kids
  • 2 whirlpools
  • Tennis courts, basketball, sand volleyball court, playground
  • Complimentary family movies at hotel theater
  • Arcade games room
Neighborhood
The Serlago Hotel and Suites is located three miles from Disney World, and gives guests easy access to the Magic Kingdom, Hollywood Studios, SeaWorld, Universal, Epcot and Animal Kingdom. Make friends with playful dolphins at Discovery Cove, just a short drive away. The shuttle services offered to guests will ensure that you spend your time enjoying local attractions, rather than fighting traffic or searching for parking spots. If you want to leave the Disney resort for an afternoon of shopping or a family dinner, visit nearby Old Town Kissimmee. There you'll find an assortment of restaurants and shops to explore.
Hints and tips
Visit the guest relations counter to purchase discounted tickets for Disney World, Universal Studios and other attractions.
Jump on a shuttle to many of the attractions for a small fee.
Policies and fees
  • Guest rooms upgrade is being done in phases and should be finished by mid-February 2015. The management has taken precautions to buffer guests from rooms being remodeled.
  • In an effort to maintain and increase our services to our guests, please be advised that effective January 1, 2013 the Seralago Hotel & Suites will be implementing a $5 USD per room, per night resort service fee.  The resort fee covers: unlimited local calls, no access charges for credit card or 800 calls, wireless Internet access, scheduled transportation to Walt Disney World Ticket & Transportation Center, scheduled transportation to Universal Studio, refrigerators and microwaves in all rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Seralago Hotel and Suites Maingate East Rooms

2 Room Suite
The Two Room Suite features 2 double sized beds, a murphy bed, and a sofa bed, with microwave, mini fridge, coffee/tea maker, iron/board and hair dryer.
Deluxe Room
The Deluxe Room features 2 double sized beds with microwave, mini fridge, iron/board and hair dryer.
Kid Suite
The Kid's Suite features 1 king bed with a partitioned section that has 1 twin bed, and a twin bunk bed for the kids, the kid's section has television, play phones, cd player/radio, and intercoms. Every Kid Suite comes with microwave, mini fridge, coffee/tea maker, iron/board and hair dryer.
Deluxe King
Available with king size bed plus full sleeper sofa. Features microwave, mini fridge, iron/board, hair dryer, and remote-controlled TV. Sleeps up to 4 people.
Poolside Room
Facing courtyard and pool area. Available with two double beds. Features microwave, mini fridge, iron/board, hair dryer and remote-controlled TV.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

28.3323 -81.5118
Area served
Orlando, Kissimmee
Nearby airports
Orlando Airport
Area description
We're not only close to the airport and close to everything you've come to experience, we're close to perfection. We are near all Orlando and Kissimmee top attractions, theme parks, shopping and dining. We are within walking distance to Old Town Kissimmee, restaurants, entertainment and championship golf.

Nearby points of interest

  • Million Dollar Mulligan: 0.7 mi
  • The Millenium Theatre: 0.9 mi
  • Jungleland: 3.2 mi
  • Green Meadows Petting Farm: 4.5 mi
  • World of Orchids: 4.8 mi

Meeting facilities

Meeting Info
Planning a meeting or special gathering? Create a lasting impression by hosting your next meeting or social event at the Seralago Hotel & Suites Main Gate East. Our flexible function facilities, excellent location and impeccable service are guarantees for the success of your event.

Dining

Vineyard Cafe
Start your day with a hot breakfast from our Vineyard Cafe where you can select from a la carte menu or from a varied breakfast buffet. Open daily for breakfast from 7:00 AM to 11:00 AM.
Court Street Bar
Our Court Street Bar provides the perfect retreat at the end of a hectic day. The bar also provides opportunity to make acquaintances old and new. Open from 5:00 PM until Midnight, serving a variety of wines, beers and specialty cocktails.
People's Choice Food Court
Our People's Choice Food Court is great for fast food and snacks. Continental breakfast items are served daily from 6:30 AM until 11:00 AM. Lunch and dinner items are served at Arrezio Pizza, The Vineyard Express and our All American Grille from 11:00 AM to Midnight
Tropical Pool Bar
If you like Pina Colada, have fun in the sun at our pool bar serving refreshing tropical drinks and light snacks. Have a tropical drink while watching the kids take a dip in the pool or just relax and enjoy the sunshine and warm weather! When was the last time you had this much fun? Open seasonally and depending on the weather.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (964)

Ratings and reviews for Seralago Hotel and Suites Maingate East

Overall score

3.1 / 5
5.01.0
964 out of 964
Amenities:
3.3
Cleanliness:
3.3
Hotel staff:
3.7
Comfort:
3.1
Location:
4.2
Value:
3.7

66% would recommend to a friend.

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Review of Seralago Hotel and Suites Maingate East

Reviewer score

2
5.01.0
gjank
Business
N/A
Jan 28, 2015

Not a great experience

Had to change rooms 3 times before finding an acceptable room. Even the room we ended up with was just ok. It was very old with uncomfortable bedding and pillows. They are in the process of renovating. Maybe when they finish it will better.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

5
5.01.0
Ramy
Business
Framingham
Jan 28, 2015

Great hotel. No complaints.

I have rated this hotel based on what I read from other reviewers, and my actual experience. The hotel is what you pay for. That being said, it is not a very cheap hotel but it does match up with its price and expectations. You cannot expect a four star hotel when you payed a two star price. I stayed there for 6 days around christmas time of 2014. The check-in had some wait time but it was done quickly. The rooms were clean and the bathrooms were good too. Overall, the bathrooms and the bedrooms could benefit from some updates. The other rooms were being upgraded as I noticed a lot of mattresses and other items being removed from the hotel rooms. The breakfast was good. You have to pay $7 for each adult. Kids eat free. The breakfast was continental buffet style. Parking was free. Laundry was clean and came in handy. The swimming pool was fine too. Though I paid for a pool side room, the pool was kinda far away from my room. Or at least was obscured by a tree in the lawn. Location was the best. Not too far away from Disneyworld. I had a pleasant experience during the stay as I knew what to expect for the price I paid. So it is a fine hotel. It shouldn't give you any additional headaches. Go ahead and book your next stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Plenty of 'Disney' collectible shops around the hotel which is good enough if you do not want to spend a lot of money on the actual disney merchandise at disney world.

Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
5.01.0
Becka D.
Business
N/A
Jan 25, 2015

fun trip

There were renovations being done when we were there, but they were not intrusive. The bed was my favoritex it was sooooo comfy. Room was ver nice and awesome pool and bar area. Near a lot of food and attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

2
5.01.0
mom of cuties123
Business
jacksonville
Jan 21, 2015

cracked bath tub

We stayed this hotel as a family of 4. The room was cleaned ok, but the bath tub was cracked and taped up. The whole bathroom was too old and felt icky. Not much lighting in the sink/bathroom area. We asked for the second floor, and the lady at the front said that she got us the one on the second floor. However, when we got to the room, it was on the first floor. We asked for a crib at the time of the reservation as well as at the check in. It was not delivered to us until I called the front 3 more times. We will not recommend this hotel to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

3
5.01.0
Thanhvan V.
Business
N/A
Jan 15, 2015

Orlando trip

This is a old hotel. There is a bad smell when I got into the room. The location is near to the parks.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
5.01.0
JY.688
Business
Willington
Jan 15, 2015

Good for money

Check in wait time tooooo long and no extra socket close to bed

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
5
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

3
5.01.0
tourist
Business
N/A
Jan 15, 2015

family trip

Ok stay. Location and price a plus but my family stayed in the part of the hotel that has not been remodeled so the actual cleanliness and appearance of the hotel is a negative.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

5
5.01.0
UCH99
Business
Commerce
Jan 14, 2015

Work trip

very nice place to stay for work or with family. Recommend that you arrive early to check in. The line will not be as long. Great place to stay for the money. In house game room as well as store with kitchen.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Be there early if possible.

Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
5.01.0
Jennifer P.
Business
Lorain
Jan 14, 2015

family trip

customer service was very good and they were all very nice with my family and me about changing rooms do to a concern with bath tub

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Seralago Hotel and Suites Maingate East

Reviewer score

4
5.01.0
Jennifer P.
Business
Lorain
Jan 14, 2015

family trip

Good customer service and they accommodate every person well and if any person needs anything they will work with you

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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