Rate and special offer based on Check-in: Aug 15, 2014 Check-out: Aug 16, 2014

Wyndham Jacksonville Riverwalk

3 stars
1515 Prudential Drive, Jacksonville, FL 32207
Hotel Overview
Reviewer score
3.0
out of 5
171 reviews
Getaway

I always stay here when I'm in town and I love it, My home away from home! See full review

  • Jonez
  • Nov 2, 2013
relax and perfect

it has an excellent location, the staff was number 1, they made me feel like a home, and the... See full review

  • rafael padilla
  • Jul 6, 2013
The Wyndham Jacksonville Riverwalk offers warm hospitality and thoughtful amenities just steps from Riverwalk and the historic San Marco entertainment district. This smoke-free hotel welcomes pets and is only minutes from the Jacksonville International Airport. It is also close to sparkling beaches, corporate offices, shopping and nightlife. Relax in the outdoor pool or on the sundeck, stroll the riverfront trails and work out in the fitness center. Complimentary wireless Internet lets you stay connected, and the business center helps you keep up with work. Enjoy breakfast, lunch and dinner in the onsite restaurant or order room service, and relax after hours in the bar/lounge. With over 35,000 square feet of customizable event space, this hotel is made for conferences, banquets, weddings and other grand events. Let the in-house event staff take care of all the details. Rooms feature bathrobe and MP3 dock, and select rooms feature wet bar, microwave and refrigerator.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Outdoor pool
Exercise gym
Dining
Continental breakfast
Restaurant
Services
24 hour front desk
Business center
Express checkout
Concierge desk
Security
Wake-up service
In-Room Safe
Barber/Beauty shop
Porters
FAX
Copy service
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking

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Reviewer score 3.9 out of 5

Hotel Map

30.3164 -81.6545
Area description
Business district

Nearby points of interest

  • Museum of Science and History: 0.4 mi
  • The Florida Theatre: 0.7 mi
  • Jacksonville Veterans Memorial Arena: 0.9 mi
  • Museum of Contemporary Art Jacksonville: 1 mi
  • The Jacksonville Fire Museum: 1 mi
  • EverBank Field: 1.2 mi
  • Jacksonville Municipal Stadium: 1.3 mi
  • Jacksonville-Baldwin Rail Trail: 7.4 mi
  • JAXPORT Cruise Terminal: 7.9 mi
  • Alhambra Dinner Theater: 9.4 mi
  • Fort Caroline National Memorial: 10.3 mi
  • Latitude 30: 10.4 mi
  • Catty Shack Ranch Wildlife Sanctuary: 12.9 mi
  • Big Talbot Island State Park: 14.9 mi
  • Little Talbot Island State Park: 14.9 mi
  • Museum of Science and History: 0.4 mi
  • The Florida Theatre: 0.7 mi
  • Jacksonville Veterans Memorial Arena: 0.9 mi
  • Museum of Contemporary Art Jacksonville: 1 mi
  • The Jacksonville Fire Museum: 1 mi
  • EverBank Field: 1.2 mi
  • Jacksonville Municipal Stadium: 1.3 mi
  • Jacksonville-Baldwin Rail Trail: 7.4 mi
  • JAXPORT Cruise Terminal: 7.9 mi
  • Alhambra Dinner Theater: 9.4 mi
  • Fort Caroline National Memorial: 10.3 mi
  • Latitude 30: 10.4 mi
  • Catty Shack Ranch Wildlife Sanctuary: 12.9 mi
  • Big Talbot Island State Park: 14.9 mi
  • Little Talbot Island State Park: 14.9 mi
  • Huguenot Memorial Park: 15.1 mi
  • Kathryn Abbey Hanna Park: 15.4 mi
  • Kingsley Plantation: 15.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (171)

Ratings and reviews for Wyndham Jacksonville Riverwalk

Overall score

3 / 5
5.01.0
171 out of 171
Amenities:
3
Room cleanliness:
3.2
Hotel staff:
3.6
Room comfort:
3.2
Location:
3.8
Value:
3.1

51% would recommend to a friend.

Sort by:
Review of Wyndham Jacksonville Riverwalk

Reviewer score

2
5.01.0
Tray
Phoenix
Jul 14, 2014

Below average stay

I was really shocked and disappointed in the condition of this Wymdam location. Needs some major overhauling. Staff was friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Dining tip: Short walk from hotel

Chart House is expensive.....but the Happy Hour drinks and appertizera make up for it.

Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
5.01.0
deb1118
Maine
Jun 27, 2014

College Orientation Trip

The hotel lobby was beautiful but the rooms were definetly a bit tired. Who ever did the tile work in the bathroom did a really bad job. The room seemed to be clean enough but our phone didn't work so had to call for someone to fix it (let them know in the morning and it didn't get fixed until about 8 pm that night only after I complained again). Then the next night someone was running a vacuum cleaner after 10:30 at night and there was a lot of noise ( slamming doors and children screaming) in the hallway. The food at the hotel was very good and the staff were very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
5.01.0
ajfres
Business
St. Louis, MO
Jun 25, 2014

Disappointingl

Way too soft mattress bad for back. AC did not function well; humidity in room so high that clothes wrinkled and felt damp. Room was right above bar that was noisy until 2:30 a.m.- front desk staff did nothing in response to complaint about noise. No complimentary breakfast offered but room service was quick and food was surprisingly good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
5.01.0
Spencer the Lawyer
Business
West Palm Beach, FL
Jun 12, 2014

Fair Room For Value - Nothing Special

The room was ok. It had a bed and was fairy clean. The bathroom sink was stopped up and slow. It seemed like an older hotel which they had tried to fix up a little. Also it seemed like they are trying to save on AC because the common areas were hot inside.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Chart House restaurant next door was a very nice dinner.

Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
5.01.0
billjr86
amelia island, florida
Jun 9, 2014

Jacksonville Visit

Hard to check in due to the soccer event. Had to wait till late to check in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Wyndham Jacksonville Riverwalk

Reviewer score

4
5.01.0
Hiranya
Business
USA
May 30, 2014

A good experience

Stayed at the hotel for seven nights. The first night was not pleasant because the girl at the front desk gave me an unclean and rundown room (316) when I checked in after midnight. She also refused to give me the requested fridge and microwave (asked for $10/day). Next morning the shift manager (Bodhi) changed my room and provided what I asked for. Their food is also good and reasonably priced. The rest of the hotel staff and the people at the front desk were all quite friendly and polite. Mind you, I hardly spent time at the hotel except for sleep. It is also not too far from the Downtown (Jacksonville Landing) and the 1 mile walk was good - save the extreme humidity.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
5.01.0
Muggle Lady
St. Petersburg, FL
May 27, 2014

Conference stay

The staff was always friendly and helpful. The building itself is rather "tired" and in need of renovations. Our room had a shower that leaked constantly and a tub that needed refinishing. Towels left a lot to be desired when it came to absorbency and softness. Breakfast buffet was very enjoyable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Wyndham Jacksonville Riverwalk

Reviewer score

4
5.01.0
MzTiki18
Jacksonville, Florida
May 19, 2014

Wonderful Weekend Getaway

Just booked the hotel last minute because I wanted a quick weekend getaway. The front desk staff was very helpful, friendly and knowledgeable about the area. what a class act. The restaurant seemed to be short staffed considering there was a big group in attendance during this weekend and my room and the hallways could used a good fresh coat of paint.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
5.01.0
Kebo
Palatka, Fl
May 7, 2014

Impatient Housekeeping Staff

Housekeeping staff knock on door 3 times between 10:30 and 11:30am, checkout time is 12noon. Incident out weighs all the postives with this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Review of Wyndham Jacksonville Riverwalk

Reviewer score

1
5.01.0
Shirley and Shelea
Menifee California
Apr 6, 2014

I should have read the reviews

I cannot believe this hotel with its beautiful pictures, and location would be as bad as it was. The hotel was dirty, the walls way past needing paint, the room carpet was filthy, ruined socks walking on it. We were forced to use their valet parking at $12 a day, in spite of the fact that the hotel is surrounded by empty parking lots and empty storefronts. The area is really on the edge of poverty and there are no shops in the entire area. The maid service was spotty, sometimes getting towels, sometimes not. Staff was friendly and trying, but obviously someone resists putting funds into keeping this hotel up.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Dining tip: Short walk from hotel

cross the river to Jacksonville Riverwalk for food

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