Rate and special offer based on Check-in: Apr 20, 2014 Check-out: Apr 21, 2014

Wyndham Jacksonville Riverwalk

3 stars
1515 Prudential Drive, Jacksonville, FL 32207
Hotel Overview
Reviewer score
2.9
out of 5
125 reviews
Getaway

I always stay here when I'm in town and I love it, My home away from home! See full review

  • Jonez
  • Nov 2, 2013
relax and perfect

it has an excellent location, the staff was number 1, they made me feel like a home, and the... See full review

  • rafael padilla
  • Jul 6, 2013
Relax in a hammock or in the wine bar along the scenic Riverwalk
Poised to please tourists as well as business travelers heading to the renovated conference center, the Wyndham Jacksonville Riverwalk hotel offers an exciting location and plenty of convenience. Just outside, the Riverwalk extends more than two miles west for energizing walks or romantic strolls. Stretch out on a poolside lounge or nap in a hammock. Take a seat at Chart House restaurant, the café, lounge or wine bar. Across the river, Jacksonville Landing offers shopping, dining and nightlife, as does nearby San Marco Square, a hot hub for the very hip.

 

Highlights
  • Convenient to Jacksonville Landing shops and artsy San Marco neighborhood
  • Three on-site restaurants
  • Outdoor pool with large sundeck and hammocks
  • Spacious fitness center
  • State-of-the-art conference center accommodates up to 1,000 attendees

 

Rooms
Designed to be spacious and airy, the 324 inviting rooms at the Wyndham Jacksonville Riverwalk hotel peer out at the majestic St. John’s River and the glittering downtown Jacksonville business district. Pull on a bathrobe, sink into a new Serta Presidential bed with pillow-top mattress and order room service during limited hours. All rooms are non-smoking with warm golden walls and feature an attractive bedding package with decorative bolster pillows. Relax with in-room movies (fees apply) and shower massagers or tackle tasks at the oversized desk with free wireless Internet access. Suites offer expansive glass walls with even more impressive water views.
 
Features
The smoke-free Wyndham Jacksonville Riverwalk hotel boasts a AAA 3-diamond rating and fabulous location within walking distance of restaurants, nightlife and shopping. Go for a run along the view-laden Riverwalk or catch up on the daily news or favorite shows while working out in the fitness center. Equipment includes the latest Life Fitness cardiovascular treadmills, elliptical trainers and recumbent stationary bikes, as well as free weights. Meals are served morning to night in several restaurants at the hotel. Hop on the monorail or water taxi for more options around town.

 

Transportation
  • Jacksonville International Airport (15.4 mi/24.8 km)
  • Skyway monorail and water taxis both make stops at hotel

 

Attractions
  • Jacksonville Landing (1.2 mi/1.9 km)
  • Museum of Contemporary Art (1.3 mi/2.1 km)
  • Prime Osborn Convention Center (1.9 mi/3 km)
  • EverBank Field (2.5 mi/4 km)
  • Jacksonville Zoo (7 mi/11.3 km)
  • Adventure Landing (15.1 mi/24.3 km)
  • Jacksonville Beach (16.3 mi/26.2 km)
  • TPC Sawgrass (23.4 mi/37.6 km)
  • Historic St. Augustine (36 mi/57.9 km)

 

Business
  • Complimentary wireless Internet access
  • Full-service business center
  • Newly renovated 30,000-square-foot conference center accommodates up to 1000 attendees
  • 10,000-square-foot Grand Ballroom and a rooftop ballroom with veranda and panoramic skyline and river views
Policies and fees

The hotel does not allow pets within the property.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Outdoor pool
Exercise gym
Dining
Continental breakfast
Restaurant
Services
24 hour front desk
Business center
Express checkout
Concierge desk
Security
Wake-up service
In-Room Safe
Barber/Beauty shop
Porters
FAX
Copy service
Overhead projector
Audio visual equipment
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking

Recommendations for you

Customers who viewed Wyndham Jacksonville Riverwalk also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 3.9 out of 5

Hotel Map

30.3164 -81.6545
Area description
Business district

Nearby points of interest

  • Museum of Science and History: 0.4 mi
  • The Florida Theatre: 0.7 mi
  • Jacksonville Veterans Memorial Arena: 0.9 mi
  • Museum of Contemporary Art Jacksonville: 1 mi
  • The Jacksonville Fire Museum: 1 mi
  • EverBank Field: 1.2 mi
  • Jacksonville Municipal Stadium: 1.3 mi
  • Jacksonville-Baldwin Rail Trail: 7.4 mi
  • JAXPORT Cruise Terminal: 7.9 mi
  • Alhambra Dinner Theater: 9.4 mi
  • Fort Caroline National Memorial: 10.3 mi
  • Latitude 30: 10.4 mi
  • Catty Shack Ranch Wildlife Sanctuary: 12.9 mi
  • Big Talbot Island State Park: 14.9 mi
  • Little Talbot Island State Park: 14.9 mi
  • Museum of Science and History: 0.4 mi
  • The Florida Theatre: 0.7 mi
  • Jacksonville Veterans Memorial Arena: 0.9 mi
  • Museum of Contemporary Art Jacksonville: 1 mi
  • The Jacksonville Fire Museum: 1 mi
  • EverBank Field: 1.2 mi
  • Jacksonville Municipal Stadium: 1.3 mi
  • Jacksonville-Baldwin Rail Trail: 7.4 mi
  • JAXPORT Cruise Terminal: 7.9 mi
  • Alhambra Dinner Theater: 9.4 mi
  • Fort Caroline National Memorial: 10.3 mi
  • Latitude 30: 10.4 mi
  • Catty Shack Ranch Wildlife Sanctuary: 12.9 mi
  • Big Talbot Island State Park: 14.9 mi
  • Little Talbot Island State Park: 14.9 mi
  • Huguenot Memorial Park: 15.1 mi
  • Kathryn Abbey Hanna Park: 15.4 mi
  • Kingsley Plantation: 15.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (125)

Ratings and reviews for Wyndham Jacksonville Riverwalk

Overall score

2.9 / 5
125 out of 125
Amenities:
2.9
Room cleanliness:
3.1
Hotel staff:
3.6
Room comfort:
3.1
Location:
3.7
Value:
3

49% would recommend to a friend.

Sort by:
Review of Wyndham Jacksonville Riverwalk

Reviewer score

1
Shirley and Shelea
Menifee California
Apr 6, 2014

I should have read the reviews

I cannot believe this hotel with its beautiful pictures, and location would be as bad as it was. The hotel was dirty, the walls way past needing paint, the room carpet was filthy, ruined socks walking on it. We were forced to use their valet parking at $12 a day, in spite of the fact that the hotel is surrounded by empty parking lots and empty storefronts. The area is really on the edge of poverty and there are no shops in the entire area. The maid service was spotty, sometimes getting towels, sometimes not. Staff was friendly and trying, but obviously someone resists putting funds into keeping this hotel up.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Dining tip: Short walk from hotel

cross the river to Jacksonville Riverwalk for food

Review of Wyndham Jacksonville Riverwalk

Reviewer score

2
Amanda mac
Charleston SC
Mar 24, 2014

Old fashioned, needs cleaning

This hotel has not been updated or cleaned in a very long time. I would not recommend this place to anyone unless you do not care about cleanliness. I would have hoped that a hotel with a well known brand would care for their property and how it was perceived.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Shopping tip: Short drive from hotel

St Johns outdoor shopping mall was fabulous!! High end stores and great restaurants.

Review of Wyndham Jacksonville Riverwalk

Reviewer score

1
Paul Str66
Jacksonville, FL
Feb 21, 2014

Very disappointed

I went to this hotel because I have stayed at a Wyndham. This has to be the ugliest hotel I have ever stayed at. The hotel needs a complete facelift. Carpets were stained, rust, and in need of a new paint job. The only good part is the staff was GREAT.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
1
Value:
1
Dining tip: Short walk from hotel

Went to Metro diner for Breakfast which was wonderful, and went to the Chart House for dinner. Both were recommended by the hotel staff.

Review of Wyndham Jacksonville Riverwalk

Reviewer score

4
Junctionbill
Business
Tallahassee, FL
Feb 9, 2014

phivisit

Despite some negative reviews, I found this hotel extremely accommodating, especially the desk and dining facilities. I'm coming back again, however understand hotel is due for "modernizing" shortly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

A brewery

Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
st cloud cheerleading mom
kissimmee, florida
Feb 4, 2014

cheer competition weekend

i was disappointed by the false advertising of the amenities. it was advertised that the hotel had a heated pool on this website as well as various other websites and thats a false statement. my party(3 hotel rooms) booked this hotel based on this presented fact and the children in our party were saddened by this falsehood. we had other choices in the same price range that did have indoor and or heated pools. the hotel was clean, the staff was nice, but the bottom line is i think that someone is responsible for the advertising. if a heated pool isn't something you are looking forward to then i would recommend it to other guests as i was comfortable otherwise.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Wyndham Jacksonville Riverwalk

Reviewer score

1
Wsi2756
Business
Virginia
Feb 3, 2014

Bed sheets had not been changed between guests

When I asked to have the bed sheets changed, a maintenance guy arrived without sheets and started to argue. I called the manager and showed him the curly hair from the previous guest(s). The hotel was dirty overall and a disgrace to this hotel chain. From now on I will avoid this hotel chain

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Wyndham Jacksonville Riverwalk

Reviewer score

1
Clarence the Traveler
Los Angeles, California
Jan 27, 2014

Needs Some Serious Improvement

The Wyndham Riverwalk read well on the internet and the room looked nice. The hotel is located in an area that has no place to walk to or enjoy. Our first room had lights with bulbs that did not function and the phone did not work. It had a musty smell, but it went away when we opened the window. We were moved to another room with a window that did not open, so the musty smell was annoying, but not completely unmanageable. I needed a box of kleenex and was told that housekeeping was closed, so I could not get one. They gave us coupons for a free breakfast, which we used, but after waiting for 30 minutes, we left without breakfast, as we never got our food. Also, the hotel was having a biker convention, so the noise level was unreasonable. All in all, we were happy to be able to check out on Sunday, but when we called the valet (valet only parking) to get our car, they were closed because it was so early in the morning. We cannot recommend this hotel in all good conciousness. The staff tried really hard, but they lack good management. Wyndham needs to re-evaluate this facility.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
1
Value:
2
Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
silipka
Uk
Jan 19, 2014

I felt comfortable

The hotel has perfect location in downtown. I had great overview on the river from my room. The staff was friendly and helpfull, the breakfast was really good , the service was nice. However they need to unclog pipes in the bathtub to let water coming down faster.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Wyndham Jacksonville Riverwalk

Reviewer score

2
Aljen2014
Business
Miami, Florida
Jan 13, 2014

Disappointed

Overall the hotel stay was very disappointing. The first room we were given was very dirty. It appeared that the housekeeping staff hadn't even cleaned the room. Fortunately the front desk staff was understanding and professional and gave us a second room. Second room appeared clean but seemed run-down for the reputation of this hotel chain. Breakfast was mediocre at best. Dishes and utensils not clean. One morning our waiter reminded us three times that tipping is customary... And it was a buffet! We always tip for good service but after being reminded 3 times I felt otherwise. The valet staff were all very friendly but it would have been nice to know that valeting is required before arriving. There is no option to park yourself. That does increase the cost of your stay unexpectedly and is somewhat inconvenient because you do not have access to your vehicle during your stay. Bottomline we will not stay here again! It is a great location but the hotel drops the ball on all other aspects. It is old, dated, and out of place for being downtown. Unfortunate.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Review of Wyndham Jacksonville Riverwalk

Reviewer score

3
Chicago2013
Chicago
Dec 31, 2013

Good for the price

The location of the hotel is nice. Inside needs some remodeling. The stuff was nice, room clean. I liked the pool and gym. The only thing was, all the area was calm just our side of the hotel it was so loud we couldn't sleep. Some bar or something was down the hotel and playing loud music at night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
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