Rate and special offer based on Check-in: Aug 11, 2014 Check-out: Aug 14, 2014

Jacksonville Plaza Hotel and Suites

2 stars
14585 Duval Road, Jacksonville, FL 32218
Hotel Overview
Reviewer score
3.4
out of 5
186 reviews
Business

All is good except for the parking is limited. I will stay again See full review

  • Redline
  • Jul 28, 2014
Great weekend

Reasonable price, excellent accommodations!! Very happy with all services provided See full review

  • Xenix72
  • Jun 3, 2014
Jacksonville airport lodging on a budget with free breakfast and Wi-Fi
Families taking a cruise or business travelers catching a flight appreciate the free continental breakfast and airport shuttle at the Jacksonville Plaza Hotel & Suites. The hotel is just minutes from the Jacksonville International Airport and the Jaxport Cruise Terminal. Connect with friends and family via the free high-speed wireless Internet access throughout the hotel and stop by the business center and fitness center at any hour. Choose from several restaurants within two miles from the Jacksonville Plaza Hotel & Suites.
Highlights
  • Free high-speed wireless Internet access throughout hotel
  • 24-hour business center
  • Free continental breakfast
  • Room service available from local restaurants with no additional fee
  • Free 24-hour scheduled shuttle to airport
Rooms
The 100 guest rooms at the Jacksonville Plaza Hotel & Suites feature a blue and burgundy scheme. All accommodations are non-smoking and offer one or two queen beds. Guests feel at home with satellite TV, a microwave, refrigerator, coffee maker and hairdryer. Those with a laptop computer connect with friends and family via the free high-speed wireless Internet access throughout the Jacksonville Plaza Hotel & Suites.
Features
The Jacksonville Plaza Hotel & Suites is conveniently located off Interstate 95 at the Jacksonville International Airport and put guests within quick reach of their airline or cruise terminal. The free courtesy shuttle to the airport runs around the clock at scheduled times. Cruise goers book a shuttle through the hotel to the Carnival Cruise Lines terminal (fees apply). The Jacksonville Zoo, EverBank Field, Jacksonville beaches and Orange Park are all within a short drive of the Jacksonville Plaza Hotel & Suites. Choose from several popular local restaurants that offer room service delivery with no additional fee.
Transportation
  • Jacksonville International Airport (2.6 mi/4.2 km)
  • Complimentary airport shuttle

Attractions
  • River City Market Place (1.1 mi/1.7 km)
  • Budweiser Brewery Tour (4.6 mi/7.4 km)
  • Jacksonville Zoo (6.7 mi/10.8 km)
  • Prime Osborn Convention Center (12.1 mi/19.5 km)
  • Fernandina Beach (24.1 mi/38.8 km)
  • Jacksonville Landing (13 mi/20.9 km)
  • SunCruz casino boat (22.5 mi/36.2 km)
  • University of North Florida (19.7 mi/31.7 km)
  • Adventure Landing (23.8 mi/37 km)
  • TPC Sawgrass (32.5 mi/52.3 km)

Business
  • Free high-speed wireless Internet access throughout hotel
  • 24-hour business center with copy and fax services

Jacksonville Plaza Hotel and Suites Rooms

Park and Fly
Parking for 14 days in addition to the regular amenities such as airport shuttle service, breakfast, etc. Rooms with 2 Queen beds include Cable/satellite TV, Air conditioning, Microwave, Refrigerator, Shower/tub combination, All rooms Non-Smoking, Telephone, Television, Voice mail, Wake-up calls, Wheelchair accessible.
Standard Double Queen Room
Rooms with 2 Queen beds include Cable/satellite TV, Air conditioning, Microwave, Refrigerator, Shower/tub combination, All rooms Non-Smoking, Telephone, Television, Voice mail, Wake-up calls, Wheelchair accessible.
Superior Queen Room
Rooms with 1 Queen bed include Cable/satellite TV, Air conditioning, Microwave, Refrigerator, Shower/tub combination, All rooms Non-Smoking, Telephone, Television, Voice mail, Wake-up calls, Wheelchair accessible.
Sail and Save
This includes round trip transportation to the cruise port for 2 guests. 1 Queen bed or 2 Queens. Cable/satellite TV, Air conditioning, Microwave, Refrigerator, Shower/tub combination, All rooms Non-Smoking, Telephone, Television, Voice mail, Wake-up calls, Wheelchair accessible.

Amenities

  • Free continental breakfast
  • WiFi
  • Free airport shuttle
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Fitness center or spa
Dining
Free continental breakfast
Room service
Services
Business center
Internet
WiFi
Transportation
Free airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Knock light (hearing impaired)

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Hotel Map

30.4806 -81.6495
Area served
Jacksonville
Nearby airports
Jacksonville International Airport
Area description
I-95, Exit 363. Turn Left at 1st Light, Hotel is on the Right.

Nearby points of interest

  • Catty Shack Ranch Wildlife Sanctuary: 3.9 mi
  • JAXPORT Cruise Terminal: 6.5 mi
  • Museum of Contemporary Art Jacksonville: 10.4 mi
  • The Florida Theatre: 10.6 mi
  • Jacksonville Veterans Memorial Arena: 10.7 mi
  • Jacksonville Municipal Stadium: 10.8 mi
  • EverBank Field: 10.8 mi
  • The Jacksonville Fire Museum: 10.8 mi
  • Fort Caroline National Memorial: 11.1 mi
  • Museum of Science and History: 11.1 mi
  • Jacksonville-Baldwin Rail Trail: 11.5 mi
  • Kingsley Plantation: 12.9 mi
  • Huguenot Memorial Park: 13.9 mi
  • Little Talbot Island State Park: 13.9 mi
  • Big Talbot Island State Park: 13.9 mi
  • Catty Shack Ranch Wildlife Sanctuary: 3.9 mi
  • JAXPORT Cruise Terminal: 6.5 mi
  • Museum of Contemporary Art Jacksonville: 10.4 mi
  • The Florida Theatre: 10.6 mi
  • Jacksonville Veterans Memorial Arena: 10.7 mi
  • Jacksonville Municipal Stadium: 10.8 mi
  • EverBank Field: 10.8 mi
  • The Jacksonville Fire Museum: 10.8 mi
  • Fort Caroline National Memorial: 11.1 mi
  • Museum of Science and History: 11.1 mi
  • Jacksonville-Baldwin Rail Trail: 11.5 mi
  • Kingsley Plantation: 12.9 mi
  • Huguenot Memorial Park: 13.9 mi
  • Little Talbot Island State Park: 13.9 mi
  • Big Talbot Island State Park: 13.9 mi
  • Alhambra Dinner Theater: 16 mi
  • Kathryn Abbey Hanna Park: 16.5 mi
  • Latitude 30: 20.7 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (186)

Ratings and reviews for Jacksonville Plaza Hotel and Suites

Overall score

3.4 / 5
5.01.0
186 out of 186
Amenities:
3.2
Room cleanliness:
3.8
Hotel staff:
3.9
Room comfort:
3.6
Location:
4.1
Value:
3.9

82% would recommend to a friend.

Sort by:
Review of Jacksonville Plaza Hotel and Suites

Reviewer score

5
5.01.0
Redline
Business
Waynesboro Tn
Jul 28, 2014

Business

All is good except for the parking is limited. I will stay again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Jacksonville Plaza Hotel and Suites

Reviewer score

4
5.01.0
Redline
Business
Waynesboro Tn
Jul 25, 2014

Best bang for the buck.

Everything was good except the parking is limited. Needs more parking to handle all the cars when they are busy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Jacksonville Plaza Hotel and Suites

Reviewer score

3
5.01.0
Upset Customer 1
Jacksonville
Jul 24, 2014

Satisfied Guest

This hotel was a great value and is conveniently located ☺

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Jacksonville Plaza Hotel and Suites

Reviewer score

3
5.01.0
Redline
Business
Waynesboro Tn
Jul 14, 2014

Great motel for the price, however not enough parking spaces

All was good except the maid never left hand towels. I had to go to the front desk to get some. Some of the time she would leave shampoo and soap and sometimes not. The towels and washcloths need replacing. The parking doesn't have enough spaces and is tight spaces with what they have. But overall a good bang for the buck. Yes I will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

There is a lot of great restaurants very close by.

Review of Jacksonville Plaza Hotel and Suites

Reviewer score

3
5.01.0
RT KOYA
JACKSONVILLE, FL
Jul 12, 2014

NIGHT

THE HOTEL STAFF WAS NICE AND THE ROOMS WERE PRETTY CLEAN.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Jacksonville Plaza Hotel and Suites

Reviewer score

3
5.01.0
cheyvonne gigs
Business
colorado
Jul 6, 2014

price

Nice but I felt like I was in a jail cell small...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Jacksonville Plaza Hotel and Suites

Reviewer score

3
5.01.0
brianandmegan
big pine key, fl
Jul 5, 2014

parking

Parking wasn't available when we checked in at 12:30am. Wasn't fun walking just to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Jacksonville Plaza Hotel and Suites

Reviewer score

1
5.01.0
BeingquaBeing
Silver Spring, MD
Jun 11, 2014

Unethical business practices and subpar comfort

As others have noted, this hotel charges an arbitrary non-negotiable "amenity fee." Though it is only $2.50 per night, it amounts to a bait-and-switch tax that effectively allows them to squeeze extra money from guests. I stayed for a total of three nights and would not recommend the hotel to anybody. The quality of the linens and pillows was below average, as was the comfort of the mattress. The air conditioning was a moderately functional wall unit. The walls are so thin that the television of one's neighbor can easily be heard from within the room. This ended up being a problem, as I had a neighbor who constantly watched tv. The wifi is so slow as to be effectively nonexistent. The fitness room had outdated equipment; the exercise bike was broken, and the treadmills were unstable. The decor was tacky, but that was to be expected at this price point. On one of my nights, the lot ran out of parking spaces, so I was directed to park behind two parked cars, whose owners were allegedly not coming back for two days. Mine was one of many cars that had to find such creative parking spaces. The process took close to 20 minutes, on a night when I was ready to just go to bed. Surprisingly, the staff treated this as though it were par for the course, instead of being apologetic and accommodating, as hotel staff often are. The continental breakfast was mostly fine, but the coffee was terrible and the only fruits were bananas and oranges. The shampoo had a scent reminiscent of lemon cleaning products. It's quite cheap, and it's very close to the airport. But this hotel left me with the feeling that I'd rather pay $20-30 extra a night extra for peace, quiet, and some added comfort. I don't need luxury, but I don't want to deal with any hassles. I've been to inexpensive hotels before that left a better overall impression. The irony of my review is that, given how cheap the reservation ended up being, I still might have to concede that it was a decent value. But I say that in only the most technical, superficial--- but honest-- manner possible.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Time-saving tip: Not Applicable

The light at Duval takes forever. Expect to wait a good five minutes.

Review of Jacksonville Plaza Hotel and Suites

Reviewer score

4
5.01.0
Jill CityYear Mom
Portland, Maine
Jun 11, 2014

Great price & Good room

We stayed for 5 nights, and were happy with our experience. Pros: Clean! / Friendly staff / As convenient as anything can be in Jacksonville (darn city is too big) / Fridge! / You can feed the fish!!! Cons: I found the bed too firm, but I am picky / The rooms are very small - really only big enough for 2 people ( we had a 1 queen bed room) Over all: Great deal, I would go back for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Entertainment tip: Short drive from hotel

The Zoo was amazing. We put it off till the last day and really wished we hadn't - can make a whole day of it.

Review of Jacksonville Plaza Hotel and Suites

Reviewer score

3
5.01.0
T. Mills
Tallahassee
Jun 9, 2014

Better than expected.

This hotel is great for a overnight stay. The room was a little small, but clean a comfortable. Came with a fridge in which i didn't know about. Overall, I recommend this place to a single or couple, who looking for a quiet place to rest and sleep no more than a couple of days.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Shopping tip: Short drive from hotel

Lots of stores and dining areas less than a couple miles down the street.

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