Washington Hilton

I can't figure out this hotel's policy. There are no minibars in rooms, there is a $10 charge for the fitness facility, there is no complimentary coffee (you serve yourself in lobby but have to wait for a waiter to give you a bill), and there is no express check out which resulted in me standing in a long line hoping to catch a flight. The rate is not discounted enough to justify these cost cutting measures, which are extremely inconvenient, especially to business travelers. I travel at least twice a month and won't return to a Hilton anywhere. I would select Hampton Inn or Holiday Inn Express over these hotels. I am extremely disappointed.

There on business, 9 nights; some issues as hotel has creepy closet doors, no soundproofing between rooms. But concierge and front desk went beyond themselves to get me a prescription before the drugstore closed (error of the concierge's), to accommodate my breakfast coupons that came with my package when I became ill. They are used to dealing with large groups, friendly, and the food is good if a bit pricey (fresh veggies, great fruit, terrific breakfast buffet and lots of friendly waiters). The conference rooms are excellent; there's a fedex in the building and a business center. I will stay there again.

My husband and I stay here all the time when visiting my daughter who goes to school in DC. Daily parking rate enables you to drive in/out of garage so having a car is not a burden. Great neighborhood. Walking distance to Dupont Circle which has many restaurants, the metro, and the National Zoo. Good breakfast buffet. Hotel bar has large assortment of drinks and good finger foods. Staff has always been helpful and friendly.

The hotel room was very nice. So nice that I decided to come back to this hotel when visiting DC for New Years. Comfortable beds, very clean, nice bathroom, updated decor.

The hotel was beautiful, closely located to a mall, easy to find, and had wonderful food service. It was close to the airport, and though it didn't have free wifi or a shuttle to the airport (two things I think it was really lacking in), the concierge was helpful, the rooms were clean, and the staff was patient with all my requests. I was there on business, accepting an award nearby in D.C., and wanted a hotel that would be convenient for my return trip. This hotel was perfect in that regard, and absolutely beautiful on top of that. The design itself was restful, but elegant.

[...]The hotel staf was very professional.

Comfortable king bed. Room was on the small side, but fine for 2 people. Very clean. Modern decor. Staff was very friendly and helpful. We arrived early(noon)and were able to get right into our room, even though check-in time is usually 3:00. Good restaurants and the Metro within walking distance. Overall wonderful experience. Would stay here again.

Stayed on the 8th floor and could see over the entire city - a great view. Very centrally located in the Adams Morgan / Dupont Circle area (tons of restaurants, etc, not too far from the Dupont metro). Very friendly staff as well - I will definitely stay there again.

I attended a conference at the hotel between 11/7 and 11/9/10. Rooms were very clean with comfortable bedding but would have liked some basic amenities such as makeup mirror with magnification, cotton balls, minibar, bottles of water in the room so it would not have been necessary to use vending machines down the hall. My room had 2 full size beds and it felt a bit cramped with no extra sitting chairs/table. Likewise, bathroom was very small that was fine for 1 person but it would have been less so for a couple. The meeting rooms and layout of the meeting room locations were not good - narrow passageways for the number of people, confusing floor plans, dark podiums that should have better lighting on the speakers, the screens set up for Power Point presentations were hung way too low and off too far to the side so that most participants only had partial views and had to keep looking back and forth between speaker and distant screen. There was plenty of room to hang screens above or slightly to the side of the speakers. Meeting rooms also too cold. Hotel staff on the whole were very professional, friendly and helpful - most welcoming. The hotel location in DC is terrific.

sightseeing great bars in lobby restaurants in walking distance great location in dupont circle beautiful outdoor patio with couches and firepits