Rate and special offer based on Check-in: May 27, 2013 Check-out: May 28, 2013

Best Western Carriage Inn

3 stars
5525 Sepulveda Boulevard, Sherman Oaks, CA 91411
Hotel Overview
Reviewer score
3.7
out of 5
175 reviews
couldnt ask for better

Rooms were extremely clean, staff was amazing and more than accommodating. I have zero complaints... See full review

  • Joe Mc
  • May 14, 2013
Great Hotel

It was fabolous except there wasnt a microwave. loved the dennys in the parking lot See full review

  • eurokilah
  • Apr 14, 2013
This North Los Angeles hotel is 6 miles from Universal Studios, 7 miles from Hollywood, and 15 miles from Santa Monica.
Guests enjoy access to an outdoor pool and spa tub surrounded by lounge chairs and palm trees. The hotels' restaurant offers 24-hour dining and includes a cocktail lounge. Complimentary amenities include complimentary parking and wireless internet access along with free local calls and cable tv. Video games and pay movies are available. Conveniences include in-room safe, refrigerators, coffeemakers, and hair dryers. Guests can request microwaves. The hotel also offers the amenities like dry cleaning, lobby.

Best Western Carriage Inn Rooms

DELUXE - KING
One King Bed.Coffee/Tea maker with 100% Colombian coffee, Refrigerator, Lounge Chair/Ottoman, mp3 clock radio, In Room Movies, Free WIFI and Free Parking.
DELUXE - QUEEN
Two Queen Beds.Coffee/Tea maker with 100% Colombian coffee, Refrigerator, mp3 clock radio, In Room Movies, Free WIFI and Free Parking.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Safe deposit box
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

34.1714 -118.4667
Area served
Sherman Oaks
Nearby airports
International Airport: Los Angeles International - 25 miles
Domestic Airport: Burbank Airport - 7 miles
Closest Public Transportation: Metro Orange Line 3/4 file/Metro Bus Stop-corner
Closest Major City: Los Angeles
Area description
Situated in the North Los Angeles area, Best Western Carriage Inn is convenient to I-405. Popular attractions within 10 miles of the hotel include the Hollywood Walk of Fame, Universal Studios, and California State University

Dining

Hotel Restaurant
This Los Angeles-area Best Western's on-site restaurant is open 24 hours a day and the lounge is open nightly.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (175)

Ratings and reviews for Best Western Carriage Inn

Overall score

3.7 / 5
175 out of 175
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
3.9
Location:
3.8
Value:
3.9

88% would recommend to a friend.

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Review this hotel
Review of Best Western Carriage Inn

Reviewer score

1
Anonymous
SLO
Jun 18, 2011

Not enough parking.

Not enough parking for guests. The room was not checked as we found the previous guest's toiletries in the bathroom. Airconditioner is noisy and blows right next to the bed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
3
Review of Best Western Carriage Inn

Reviewer score

1
kkat
Mesa
Aug 15, 2011

Staff Attitude

Manager accused us of pushing staff and being rude. In fact staff was rude and obnoxious when we complained that the room was not ready when we went to room after being told it was and the clerk at the front desk checked us in and gave us the key. Then the manager essentially asked us to leave if we were unhappy. It was too much trouble to leave for a quick one night stay but never again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Review of Best Western Carriage Inn

Reviewer score

1
Mrs. S.
Salinas
May 29, 2012

Very poor experience.

We were very disappointed in these accomodations. We had no hot water in the shower or sinks for 2 days. After contacting the front desk, we were told they had completely sold out for the night. They also stated no other rooms were having this problem, but they would see what they could do. We wonder if they had overbooked, and gave us a room that was scheduled for repair, and this room should not have been occupied for the weekend (even though we made our reservations over a month in advance!) The staff promised to contact management. However, at this writing, no attempts have been made to contact us or compensate for our visit . Needless to say, we will never book with this hotel, or for that matter, Best Western, again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Best Western Carriage Inn

Reviewer score

1
grumpy 2013
Business
long Island
Mar 3, 2013

freshener

EAsy to get to, clean, convenient., what else can I say

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Best Western Carriage Inn

Reviewer score

1
psjayne
morro bay, ca
Mar 25, 2013

AWFUL and NOT pet friendly will not return

Went to check in at 5:45pm and the room was NOT ready. Location is right on the freeway and it is very noisy. The hotel was painting and there was plastic sheeting on everything including the fake grass and all windows. There were stains in the sink. And the air conditioning system wasn't working. You are right on the freeway. I booked there because it was pet friendly. I just came from another hotel which was so clean and welcomed my pet with treats, blankets, and toys its pet fee. This hotel does charge a pet fee but you get nothing, not even a bowl and there is no place to take your pet to do its business. I would not recommend that you walk outside of the hotel at night.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Review of Best Western Carriage Inn

Reviewer score

2
Anonymous
sunnyvale, ca
Dec 31, 2010

Just Like Motel 6, not worth the extra $

The hotel roomed smelled like a motel 6 and looked like a motel 6. The furniture was super old, worn and torn, and the carpet was discusting looking (definitely not to be touched with bare feet). It really is not worth the extra money, just stay at a Motel 6, you will get the same thing, minus the coffee maker and who knows how old coffee!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Review of Best Western Carriage Inn

Reviewer score

2
Anonymous
Business
houston
Jan 14, 2011

Best Western Carriage Inn

rooms are getting old and smelly

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Time-saving tip: Short walk from hotel

to restarant

Review of Best Western Carriage Inn

Reviewer score

2
Purple Rain
L.A.
Aug 12, 2011

Best Western Carriage Inn, LA, CA

My family was there for a wedding. I would say the hotel was just average. There was a workout room, easy access to the highway and free USA Today papers. Denny's restaurant right next door made breakfast easy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Review of Best Western Carriage Inn

Reviewer score

2
Huong
Sherman Oaks, Los Angeles, CA, USA
Aug 20, 2011

Great Western Carriage Inn - Sherman Oaks

Very dirty elevators. Rooms OK but not worth $180+ per night. Not even worth the 50% discount rate per night. No receipt offered for stay at hotel even though requested. I would not rush back here in a hurry.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
Review of Best Western Carriage Inn

Reviewer score

2
CABORAT
Edmonton, AB, Canada
Sep 29, 2011

AVERAGE

EVERYTHING OK WITH THE MOTEL, CLEAN, QUIET, PARKING, PRICE. LOCATION IS THE TOUGH PART, TO GET JUST ABOUT ANYWHERE YOU HAVE TO DEAL WITH THE FREEWAY SYSTEM, ALMOST NO WAY AROUND IT. LEARN THE BACK AND SIDE ROADS TO GET INTO HOLLYWOOD AND ANY DESTINATION SOUTH OR WEST. GOOD VALUE, CLEAN AND QUIET.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
3
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