Extended Stay America - Santa Barbara - Calle Real

the room was clean and the bed was exceptionally comfortable. staff were helpful too.

The hotel was a great price for staying in Santa Barbara. Every hotel we researched was $200 and over. This hotel was $119 and 5-10 mins to state street, very easy to find right off the freeway. It doesn't have a gym (which my husband likes). The room is big with a cute little kitchen. The refrigerator was a plus and the drinking water is filtered. I am 6 months pregnant and thought the bed was hard but only stayed 2 nights. Not sure if I could last a week. My husband said the bed was okay but he didn't like the pillows. Overall we were trying to save money so the price fit our budget.

The room was clean and inviting. But...I did spot a beanie baby sized stuffed animal on the upper shelf of the closet that looked like it was well used. I placed it as though it was looking down into the room...hopefully it has been removed.

Room was clean and quiet even though hotel near freeway because they used good windows. No real amenities other than the kitchenette which saved me money since I didn't have to eat at restaurants. Plenty of free parking. Grab n Go breakfast was not breakfast - coffee, tea, hot water, oatmeal packets, apples, small muffins individually wrapped in plastic and granola bars. That is a snack not a breakfast. Not even juice or a bagel to toast back in your room.

no shampoo. no 24hr front desk. kitchenette is great for long stays

I got there and I was at the counter for 5 mins. It was ok. It was a great place to sleep after getting drunk on State St. in SB.

Staff was not all that helpful and they didn't provide much! no shampoo, not very pleasant on the phone.

Very upset. When we arrived at the hotel, it smelled like smoke. As we entered our room, it wreaked of smoke. We stepped outside the room and noticed that it was a "smoking" room. We then went down to the lobby to inform them that we requested a 'non-smoking' room. The desk attendant changed rooms for us. The new room was slightly better, but still smelled like smoke (all night long). Then to find out the hotel charged us $45 in addition to orbitz fee for this change!!! I would think that ORBITZ needs to investigate this!!!!

In all honesty, I selected this property because it was the only room available listed greater than 2-star on what turned out to be a very popular night in this city. It has been years since we've been unable to stay in a non-smoking environment and had I known before-hand we weren't getting a non-smoking room, I would not have booked it. The staff informed me this is a problem with Orbitz bookings--people aren't informed ahead of time, eventhough non-smoking is requested. The bed linens were riddled with holes from cigarette burns and the deadbolt on the door wouldn't engage, which I reported, though the staff didn't seem concerned. The only positive thing I can mention was that the carpet seemed newly replaced and it was quiet, eventhough the property is on a busy intersection across the street from a popular drive-through restaurant. Since this stay was only a 1-night stay in route to our final destination, we made it work--but never again.

The hotel was kind of pricey for what you get, or don't get. The best thing was it was close to my friend's wedding and a pretty comfortable bed. The lady at the front desk when we arrived wasn't too friendly. I rather would have stayed closer to the water for a little more money. But it worked for our one night.