Rate and special offer based on Check-in: May 10, 2013 Check-out: May 11, 2013

The Westin St. Francis San Francisco on Union Square

4 stars
335 Powell Street, San Francisco, CA 94102
Hotel Overview
Reviewer score
4.1
out of 5
338 reviews
Dad and Mom get a day without the kids!

it was close to everything and everybody was really nice. customer service was excellent See full review

  • Momma A and Pappa A
  • Feb 20, 2013
Amazing, Great Stay! I would do it again!

Easy access to a lot of great places. Walking distance to public transportation and there are... See full review

  • Miguel from LA
  • Feb 19, 2013
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
Description not provided

Amenities

  • High-speed internet
  • Smoke-free policy
General
Air conditioned
Smoke-free policy
Concierge
Pets allowed
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Babysitting/Child services
ATM/Cash machine
Wake-up service
Safe deposit box
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Barber/Beauty shop
Porters
Video checkout
Currency exchange
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

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Reviewer score 4.0 out of 5
Reviewer score 4.1 out of 5

Hotel Map

37.788 -122.4084
Area served
Alameda, Napa Valley, Burlingame, Concord, Castro Valley, Halfmoon Bay, Hillsborough, Hayward, Berkeley, Sausalito, Menlo Park, Muir Beach, Palo Alto, Redwood City, Santa Clara, San Mateo, San Jose, Walnut Creek
Nearby airports
Oakland International Airport, (OAK), 20.00, MI; San Francisco International Airport, (SFO), 12.00, MI; Norman Y. Mineta San José International Airport, (SJC), 40.00, MI;
Area description
Downtown

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Nob Hill: 0.6 mi
  • Chinatown: 0.6 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Nob Hill: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (338)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
338 out of 338
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.8
Value:
3.9

88% would recommend to a friend.

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Review this hotel
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Dsiney Family
Novato, CA
Nov 22, 2010

As expected

Spent one night in order to go to a charity event. Hotel treats guests well, and the hotel bar was the place to be. Only drawback was the small room and older building - something you can't get away from in SF

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Shopping tip: Short walk from hotel

This hotel is in a beautiful and fun location - Union Square. Don't stay 5 blocks away and try to walk. Stay here.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
Business
Wasington, DC
Nov 3, 2010

Great hotel

A VERY nice hotel in a great location. I like it better than the Fairmont. Checking in and out was a breeze. My room was quiet and comfortable. I will stay here on my next trip to San Francisco.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take BART to and from the airport and get off at the Powell Street station -- you are just a short stroll from Union Square. From Union Square you also can easily walk to the Ferry Building.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Anonymous
Spokane, Washington
Oct 12, 2010

Unbeatable location for the price

Lots of shopping and going to the DeYoung Museum. Hotel were very helpful with getting tickets.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Go to Maryann Street just off Union Square for unique specialty shops....especially fine imported fabrics.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
DaVinci74
Wilmington, Delaware
Oct 12, 2010

Excellent upscale hotel! Great location!

The Westin is located in a great location convenient to downtown San Francisco. The hotel is located facing Union Square and there are many restaurants in this historic area. The rooms were very clean and the staff was very friendly and helpful. I would definitely recommend this hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Anonymous
Florida
Oct 5, 2010

Great location, service lacking

Spent ten minutes in line to check in. Room was ready two hours later. Spent 15 minutes in line to pick up key after room was ready.Reception area very disorganized!!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
Anonymous
seattle, wa
Oct 4, 2010

Good Location

The location is great - right in Union Square, with a lot of shopping in the area. Also it's not a bad walk down to the Ferry Building if you are so inclined. The hotel room is nice in the new towers, and just OK if you get into the older towers. I'd stay here again if I could guarantee to stay in the new towers, I was not a fan of the older rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
Anonymous
Business
Princeton, NJ
Oct 4, 2010

Sunny San Francisco

It was adequate

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Lyn
Not Provided
Sep 17, 2010

I found this hotel to be a little

I found this hotel to be a little dated, but location is great for getting around town with the trolley car stop right outside the hotel and close to shopping and some great places to eat

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
No rating
Location:
5
Value:
3
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Anonymous
Queensbury, NY
Aug 31, 2010

Great hotel and terrific location

A terrific hotel in a great location; I would stay here again and recommend to others, but two quibbles: 1. If you elect to go 'green', maid service does not enter your room, so no clean towels, no emptied waste baskets, and no more coffee packets and cups for the in-room coffee maker. I reverted. 2. The minibar fridge has automatic sensors (or so they told me) that register charges if the contents are disturbed. We kept our own water and soda in the fridge and were surprised by a $120 charge upon checkout. Upon explanation these charges were immediately reversed without the slightest hassle. As an aside - the price of a 12-oz can of soda from the minibar is $9.10 - not a quibble in my book!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

I'm reluctant to label this 'Recreation Attraction' but for a rare enjoyable experience attend a Sunday service at the Glide Memorial Methodist Church. It's a bit of a contrast to a solemn Catholic mass.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
Corona, CA
Aug 30, 2010

The Westin, St. Francis

The Westin's great location in the center of Union Square was worth the price. The service was excellent and the Concierge desk was valuable help in finding things we needed to get to. I highly recommend the hotel and will stay there again. We had a 30th floor room, which provided the most magnificent view of the city...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

This hotel is right in the heart of the greatest shopping areas and a short walk from Chinatown and Little Italy...perfect

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