Rate and special offer based on Check-in: May 10, 2014 Check-out: May 11, 2014

The Westin St. Francis San Francisco on Union Square

4 stars
335 Powell Street, San Francisco, CA 94102
Hotel Overview
Reviewer score
4.1
out of 5
357 reviews
stupendous

The staff was professional, prompt, polite, well trained, and all around very helpful. Rooms are... See full review

  • Jimmy jam Niners
  • Dec 25, 2013
Romantic getaway

The location and atmosphere of this hotel was amazing. We really enjoyed our time there. All the... See full review

  • Fran Cisco
  • Dec 10, 2013
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
ATM/Cash machine
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Barber/Beauty shop
Porters
Video checkout
Currency exchange
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

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Reviewer score 3.9 out of 5
Reviewer score 4.1 out of 5

Hotel Map

37.788 -122.4084
Area served
Alameda, Napa Valley, Burlingame, Concord, Castro Valley, Halfmoon Bay, Hillsborough, Hayward, Berkeley, Sausalito, Menlo Park, Muir Beach, Palo Alto, Redwood City, Santa Clara, San Mateo, San Jose, Walnut Creek
Nearby airports
Oakland International Airport, (OAK), 20.00, MI; San Francisco International Airport, (SFO), 12.00, MI; Norman Y. Mineta San José International Airport, (SJC), 40.00, MI;
Area description
Downtown

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Nob Hill: 0.6 mi
  • Chinatown: 0.6 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Nob Hill: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (357)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
357 out of 357
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
D. Majeski
Scottsdale, Arizona
Apr 22, 2009

Beautiful accommodations, lovely hotel.

This was a beautiful hotel and the service was great however, we arrived late and food service was not available. Even room service did not deliver after 10:30 p.m.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
fmtreyna
Houston, TX
Apr 22, 2009

Great hotel!

This a great hotel - the staff is superb and professional - ready to help! We forgot driving directions - the concierge had the best route mapped out with driving directions within minutes! Everyone was GREAT - from the room service to the car service (who tried their best to undo our stroller). FANTASTIC location - upgrade to the larger rooms - they are fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Chinatown is just a few blocks away - for shopping, eating, and general sightseeing - very fun!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Anonymous
san francisco, CA
Apr 22, 2009

Great Staff and Hotel

Great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
USA
Dec 29, 2008

Nice stay for the holiday

We loved the Westin St. Francis. We enjoyed taking in the history of the place while also taking in some good scotch and creme brulee at Caruso's in the lobby area. The holiday decorations were great, and the staff were very friendly. We loved the convenience of the taxis right outside the door, and the location was good for walks to and from Union Square, Chinatown and North Beach. The room had a view, a nice flat-panel TV and a great bed and bath. We took advantage of the room service and minibar also. We could have just stayed in the hotel and been happy for days. Luckily San Francisco lured us outdoors.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Consider taxis for your uphill trips, and walking for your downhill return trips.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
Cypress
Dec 28, 2008

This was an awesome hotel. Great location, great service, very clean.

The Westin St. Francis is one of the most beautiful hotels we've ever stayed in. The service was great, it was close to everything in san francisco and the staff was fantastic. We ate Christmas dinner in the Oak Room dining room in the hotel which was an experience fit for a king. The Heavenly Bathroom and Heavenly Bed were great. Very comfortable and plenty of room for clothes. We had a great view of the city from our corner room on the 20th floor. I highly reccommend this hotel when staying in San Francisco on pleaseure or business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Be sure to walk to Chinatown. Feast at the Empress of China and you'll go back again.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Anonymous
Saint Joe
Dec 19, 2008

Beautiful Hotel

the St. Francis speaks for itself. Situated in Union Square makes it the best location to be in San Francisco. The staff is friendly, professional. everything is top shelf.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Long walk from hotel

the Union Square shops and restaurants are wonderful

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
Los Angeles
Nov 25, 2008

It was beautiful!

We were so impressed by the Westin St. Francis. We stayed during Thanksgiving and there were gorgeous Christmas trees everywhere. I loved it:)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: In Hotel

There is a ton of shopping, restaurants, bars, and public transportation near the hotel.:)

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
Business
Tucson
Nov 16, 2008

Great location, very nice roooms

great location, near bus lines, BART and shopping. very nice rooms and staff were very pleasant and helpful

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Macy, Nordstroms and all Union Square stores within easy walking distance

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
Anonymous
San Jose
Nov 15, 2008

great location for union square

the location is outstanding as it overlooks union square. a room facing union square is a must... snacking is expensive... the michael mina restaurant is located in this hotel and is great to have this dining experience at least once - way too expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short walk from hotel

you see all the shops when you exit the hotel... great place for a shopping adventure.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
Anonymous
Business
Cambridge
Nov 12, 2008

Great location for this hotel.

The Westin St. Francis is very well located on Union Square for shopping, restaurants, gallery hopping and people watching. It's a couple of blocks from public transportation and the Powell St. cable car. The hotel staff were helpful and friendly, especially the cleaning and maintenance staff, with their smiles and greetings. The room was comfortable and well-kept. The bed, while not a heavenly, was still pretty plush. The all-important bathroom, was modern, well-stocked and very clean. We didn't use the hotels fitness or spa amenities, and the restaurants seemed over-priced, especially in these times. But we enjoyed the Clock Lounge, which kicks it up for a couple of hours before dinner. One tiny complaint, which probably can't be remedied in a damp climate like San Francisco's: the hallways on the 7th floor had a musty smell. But the room did not, and there was plenty of heat to take off a November chill. In general we enjoyed our stay and would recommend the hotel to friends and family.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

galleries,across the street.

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