Omni San Francisco Hotel

Being right on the California cable car line, this hotel exudes the quintessential San Francisco experience. It is convenient to many fine restaurants, Union Square, The Farmers Market, China Town, and North Beach.

Everyone was very helpful and friendly. The room was great and the room service even better. Bob's steak house was excellent! The cable car passes right in front on California St. The hotel is very close to all the top spots to see in San Francisco. We will be back for sure and plan to stay at other Omni Hotels and Resorts.

I was on vacation to rest and to explore San Francisco, and this hotel is a great location to explore, but not great for rest. First the good -- The hotel is on the perfect street, directly on the cable car and trolley route, and reasonable walking distance (on a pretty day) to great shopping, dining, and even tourist attractions. With excellent directions from a stellar concierge, we walked to the Fisherman's Wharf and were in a prime location to get out and see other attractions. The hotel was pretty, clean, and many of the staff was absolutely stellar (doormen, concierge, ladies who worked at the registration desk, hotel bar). I gave the staff a low rating below because of the Valet and the suspicious guy (see below). The room itself was fine. The bathroom was not one of their nicer bathrooms pictured here, but it was fine (clean, well stocked, comfortable). It was 1BR apartment sized. The bad -- The room location (807) was just terrible. Situated between the electrical room (ok) and the service elevator (not ok), each morning I awoke to the banging and thumping of the cleaning staff. There was no good view -- only peering out at people working in their office. I didn't complain because my reservation was very last-minute. My phone was stolen from my vehicle on the last night (Valentine's Day) after leaving my car with the valet. I'm still waiting for the parking/hotel claims department to close the loop and for someone to take responsibility for my stolen phone. One guy at the front desk seemed resistant to help me and made me wait for security when I asked to look around for my phone. I felt like he didn't trust or care for people like us. Everyone ELSE was great; however, and I only felt this way with him (I rarely encounter people like this on the West Coast). All in all, I'd like a do-over. I wouldn't stay in any '07 room, and I'd lock everything down since it's not safe to leave your electronics in your own car. I also wouldn't order the bread pudding or the Riesling.

The Omni was within walking distance to so many locations. The rooms were very nice and the service was very warm and friendly. The hotel was 100% booked so our rooms weren't available until 4:00 but aside from that our stay was wonderful.

Great hotel for business and play. Right in the middle of everything - good central location.

We only stayed a night for NYE. Great location, staff was super friendly, room service was on time and yummy. Our room was nothing special, but super clean and no weird smells! Fridge was stocked with goodies and drinks (all of which were marked up almost triple what you would buy at the store, but it was still nice to have if you wanted it.) We went to a concert at the Warfield and was easily in walking distance from the hotel, which was great! Also, plenty of food choice within a mile or two.

This hotel is close to the Financial District and to Chinatown. The check-in and check-out staff is helpful, offering map directions to restaurants and how to get back to the freeway. The room was spacious and clean, although with a limited view. The amenities were good in the room (snacks to buy, q-tips, etc.) The beds were comfortable, the room mostly quiet, and the valet service good. The temperature wasn't easily adjustable, but there was plenty of hot water. The price of parking was too high ($60/24 hrs.!) Get there by bus, BART, a friend's car, or shuttle. Just don't drive there!

Excellent Only negative is expensive parking We wanted 2 queens for adult children but none were available. Rollaway bed was so so. Got a very fair rate via bundling with airfare

This was our first stay at the Omni and we were very satisfied with our stay and would stay there again.

I recommend this hotel. The mini fridge is not very cold. The only real problem with this core downtown hotel is the parking, as expected. I paid more than $70 for 1.5 days parking close by. Over the weekend parking is free on the street. Overall for $109/night (stayed 3 nights) I paid as a promotion was a good value even with the parking extra cost. Book over weekend to avoid paying for parking. Also, before using internet enroll in their free membership to get 6MB free internet access.