Rate based on Check-in: Apr 19, 2014 Check-out: Apr 21, 2014

InterContinental MARK HOPKINS SAN FRANCISCO

4 stars
999 California Street, San Francisco, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
214 reviews
Great overnight in San Francisco

This was a repeat visit to the Mark. Again we enjoyed our visit. The breakfast at the hotel was... See full review

  • symphony fan
  • Apr 14, 2014
Best Hotel

Friendliest staff from door to door. Sunday brunch at the Top was exquisite. We will be back, a lot!! See full review

  • AShipp36
  • Apr 7, 2014
Beautiful views of the city at historical, iconic Nob Hill hotel

The Intercontinental Mark Hopkins San Francisco opened in 1926 at the crest of Nob Hill and has been wowing visitors ever since. Visitors flock from all over the city to experience The Top of the Mark, a restaurant and lounge on the 19th floor of the hotel, which showcases breathtaking views of the entire city and bay. The lobby, with its ornate columns and marble accents, is a fitting welcome. Upstairs, rooms are intimate and modern in style and conveniences.

Highlights
  • Dine at Top of the Mark restaurant for views of the city
  • Located at the crest of Nob Hill
  • Relax in restored lobby with touches from yesteryear
Rooms

Accommodations -- 348 rooms and 32 suites -- have crown moldings and other subtle touches that capture the authentic turn-of-the-century feel, yet the rooms boast modern conveniences. Each room comes standard with a flat-screen television, granite-countertop bathrooms, spacious work desks and plush bedding. Members of the property's Lobby Club receive complimentary room upgrades, late check-out and daily food and beverage presentations. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. It was named for Mark Hopkins, a founder of the Central Pacific Railroad, on whose land the hotel was built.

The property offers complimentary 24-hour access to cardio and free-weight machines in its on-site fitness center, as well as complimentary town car service into the Financial District on weekday mornings.

The real show-stopper at the Mark Hopkins is the Top of the Mark, a restaurant and lounge on the 19th floor. The hotel opened in 1926 and this eatery opened 13 years later, in 1939. Since then it has been a favorite spot for many of San Francisco's rich and famous. The menu is eclectic; a drink list boasts 100 different martinis.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 17,000 square feet of meeting space
  • 19 total meeting rooms, including two spacious ballrooms

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Live entertainment
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Childcare Service
Concierge desk
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Tour desk
Porters
FAX
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Desk with lamp
Mini bar
Hairdryer in room
Outlet adapters
Cribs available
Temperature control
Ironing board
Bath tub

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Hotel Map

37.7916 -122.4107
Nearby airports
San Francisco International Airport, (SFO), 15.00, MI; Oakland International Airport, (Oak), 19.00, MI; Mineta San Jose International Airport, (SJC), 56.10, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Grace Cathedral: 0.1 mi
  • Cable Car Museum: 0.2 mi
  • Kertesz Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Union Square: 0.3 mi
  • Nob Hill: 0.4 mi
  • Chinatown: 0.4 mi
  • Toomey Tourell Gallery: 0.4 mi
  • Don Soker Gallery: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Octagon House: 0.5 mi
  • St Patrick's Church: 0.6 mi
  • Cartoon Art Museum: 0.6 mi
  • San Francisco Museum of Modern Art: 0.7 mi
  • Moscone Center: 0.7 mi
  • Grace Cathedral: 0.1 mi
  • Cable Car Museum: 0.2 mi
  • Kertesz Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Union Square: 0.3 mi
  • Nob Hill: 0.4 mi
  • Chinatown: 0.4 mi
  • Toomey Tourell Gallery: 0.4 mi
  • Don Soker Gallery: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Octagon House: 0.5 mi
  • St Patrick's Church: 0.6 mi
  • Cartoon Art Museum: 0.6 mi
  • San Francisco Museum of Modern Art: 0.7 mi
  • Moscone Center: 0.7 mi
  • 871 Fine Arts: 0.8 mi
  • Haas Lilienthal House: 0.8 mi
  • Civic Centre: 0.8 mi
  • Coit Tower: 0.8 mi
  • Lafayette Park: 0.9 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco City Hall: 1 mi
  • SoMa: 1 mi
  • Konko Church of San Francisco: 1 mi
  • Lombard Street: 1.1 mi
  • San Francisco Symphony: 1.1 mi
  • Port of San Francisco: 1.1 mi
  • Japantown: 1.1 mi
  • Underwater World: 1.1 mi
  • Aquarium of the Bay: 1.1 mi
  • Ghirardelli Square: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Japan Center: 1.2 mi
  • Wax Museum Entertainment Complex: 1.2 mi
  • San Francisco Experience: 1.2 mi
  • Ripley's Believe It or Not! Museum: 1.2 mi
  • Pier 39: 1.2 mi
  • Wyland Gallery: 1.2 mi
  • Hyde Street Pier: 1.2 mi
  • Musee Mecanique: 1.3 mi
  • ATT Park: 1.3 mi
  • Lands End: 1.6 mi
  • Alcatraz Island: 1.9 mi
  • Walter Adams Gallery: 2 mi

Dining

Acquerello
Tip: With elegant surroundings and excellent service, Acquerello is a real local gem. Be sure to meet GianCarlo, the owner. An upscale classic Italian restaurant. The look is spare, with gleaming silver and delicate crystal glasses contrasting with the b
Venticello
Tip: Ideal for a romantic dinner, Venticello will spoil you with its remarkable fare and friendly service. A roaring fireplace, cable cars passing by outside and great views of the bay make this intimate northern Italian restaurant the quintessential San
Asia SF
Tip: Slightly risque but a fantastic place with outrageous entertainment, tasty food and sweet cocktails. 'Gender illusionists' will serve you exotic cocktails and delicious food in a party atmosphere.
Bourbon & Branch
Tip; This venue is part of our Speakeasy Package at the hotel. Contact the Concierge team for more details. Bourbon and Branch is a glimpse back on the 1920's and the era of Prohibition. Experience the ambiance of that time in an actual speakeasy.
Farallon
Tip: Enjoy cocktails in the jellyfish lounge. A dazzling downtown underwater themed restaurant.
Fleur de Lys
Tip: If you buy one of chef Hubert Keller's 'Top Chef' cook books he will come out and autograph it for you. Exquisite French restaurant five blocks from the hotel. Decor includes an intimate 'tented' dining room and extensive wine list. The service is f
Fluid
Tip: Enjoy music from SF's top local DJ. Very exclusive but the concierge can get you in. One of a kind ultra cool disco lounge.
Supperclub
Tip: Only one seating available per day, so book early. Concierge can help with reservations. You lie on a bed and dine on your seven course meal while being entertained by jugglers, magicians, singers and fire eaters.
Bix
Tip: Serves up some of the best martinis in town. Supper club atmosphere with live jazz every night.
McCormick and Kuletos
Tip: A short cable car ride on the Hyde Street line. Try the signature crab cakes and oysters. Famous for its view, this is a must. But it can get very busy.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (214)

Ratings and reviews for InterContinental MARK HOPKINS SAN FRANCISCO

Overall score

4.2 / 5
214 out of 214
Amenities:
4
Room cleanliness:
4.7
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.6
Value:
4.1

88% would recommend to a friend.

Sort by:
Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

5
symphony fan
San Carlos CA
Apr 14, 2014

Great overnight in San Francisco

This was a repeat visit to the Mark. Again we enjoyed our visit. The breakfast at the hotel was delicious and the staff very agreeable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

15% service charge added to bill this is noted in red ink. You can add more for superior service.

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

4
MaDew
Texas
Apr 8, 2014

Lovely stay in San Francisco

The hotel staff's service is fantastic. They are clearly very well trained, thoughtful, considerate and excel at pleasing. They make you feel at home and remember who you are as well as ask what they can do for you. The hotel is a historical landmark and in very good condition. We were very pleased and will go back again. Loved San Francisco and the sites. Great location as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

There is a great cafe called Roxanne's that is close by. Nice for a breakfast. They serve breakfast, lunch and dinner.

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

5
AShipp36
Sacramento, CA
Apr 7, 2014

Best Hotel

Friendliest staff from door to door. Sunday brunch at the Top was exquisite. We will be back, a lot!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

4
Tech punter
Business
Nyc
Mar 27, 2014

Old school charm in the heart of the city

A short walk to many pier 39 and the Marina. Great rooftop bar for snacks and Martinis. The gym is a touch tight but a great workout can be had just walking rhe hills around nob hill Request a room which away from the elevator because the sounds can be heard early and late

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Skip Chinatown as it purely for tourists (Chaiken chow mein) etc. Check out mama's for breakfast. The marina / presidio are worthwhile. UNIOn square is like any other shopping district anywhere

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

5
Pete from San Diego
San Diego
Mar 25, 2014

sanfran trip

The staff was very accomidating. The hotel was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Nightlife tip: In Hotel

Top of the Mark.....awesome.

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

5
Pete from San Diego
San Diego
Mar 24, 2014

Weekend getaway.

the hotel was very nice. Staff was accomidating. Location was central and close to cable cars, street cars and buses.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: In Hotel

Top of the Mark

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

5
Fun Little Girl
Business
Santa Cruz, Ca
Mar 10, 2014

It was great!

The staff at Mark Hopkins was extremely friendly, helpful and professional. The valets greeted myself and my friend in the parking lot immediately, the bell hop safely stored our luggage after checkout (we were in a class all day) people at the front desk were helpful, housekeepers always had a smile and acknowledged us each and every time we saw them in the hall. The food was good also. I don't have any complaints at all and I would highly recommend this place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

4
DanandFamily
San Diego, CA
Feb 20, 2014

Elegant, great view

The Mark Hopkins is a San Francisco classic, on Nob Hill, with a great view, very elegant. Our only complaint was that we left shoes to be shined overnight and they rang our doorbell, twice, at 7:00AM rather than just leaving them, as they said they would do.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

1
LUM17
Business
Southampton, NY
Jan 20, 2014

BEWARE FEMALE TRAVELERS - THIS HOTEL WILL NOT PROTECT YOUR SAFETY!

Let me start by saying that I've NEVER written a bad review in all my years of traveling the world - including my job producing and directing for The Travel Channel & Discovery. The Intercontinental Mark Hopkins hotel in San Francisco left me stranded at the waterfront wharf at 11pm at night when I told them I was alone and afraid and needed their help. They refused to call me a cab stating it was against their policy. the hotel refused to call me a cab saying it was against their policy! I told them I was alone at the wharf . The hotel said they couldn't call me a cab but they could give me a number. I said I didn't have a pen to write it down and that it was dark and desolate needed their help and they said, "that's our policy, sorry, call back if you want a cab number" and then hung up on me! I called them back to get number and beg at this point for them to help me by calling a cab for me - a female guest alone and somewhat upset at this point - they rattled off number which I forgot and when I called back - they rattled it off and hung up again.I'm a New Yorker and comfortable in any situation but this was crazy and I want to warn other female guests and have the Intercontinental change their policy. I asked the Fairmont hotel across the street the next day that if a guest called in for a cab from outside location and the concierge was of course they would!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Review of InterContinental MARK HOPKINS SAN FRANCISCO

Reviewer score

5
S.Spiff
Orange County, CA
Jan 1, 2014

Tops for thr top

The Mark Hopkins is truly a first class hotel with all of the first lass perks: views, staff, food, and location. A stay here always adds to the San Francisco experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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