Hotel Nikko San Francisco

The room was really great and the all the people were nice. I was surprised to find that the pool had a extra charge and there was not wi-fi and if you wanted to use your computer you had to pay a fee. Parking was also a extra charge and it was vary pricie.

The first room we were shown (we arrived 10pm on Thanksgiving night) was on the 18th floor, but we found outselves staring into the penthouse suite of a building directly in front of us. Lights/TVs were all on; nobody home. Not the kind of view we had in mind.... The second room had a much better view, but it was on the 14th floor. It was smaller than the previous room, but we just took it. It was basically clean and comfortable, except for an unattractively stained carpet. When I had asked, upon check-in, whether it was true that if we even touched an item in the mini-bar we would be charged for it, I was told yes. Would we like a small refrigerator brought in? We said yes, and it arrived immediately. After two nights in this room, we negotiated for an upgrade to one of the top-floor rooms. It was spectacular! Wonderful vista of the city and part of the bay. There were a number of luxurious touches, such as a small TV screen built into the bathroom mirror, and a scale in the bathroom. There were two luggage racks, and room to set them up. Guests on the 24th floor also have access to the business floor lounge one floor below. This included wine, soda, cheese and crackers from 5 to 7pm. I noticed that the usual bathroom amenities (shampoo, lotion, etc.) were BIGGER in the top-floor room! Our room was quiet; could not a hear a sound from adjoining rooms, and we especially like the feature that involves pushing a button for 1)Maid service requested or 2)Privacy please. Guess a light goes off somewhere in housekeeping. This was the first time we stayed in the Union Square area. It is a wonderful location, with easy access to all public transportation. When it was time to leave, the outside valets really pushed for us to use a taxi to the airport. We used the airport shuttle anyway; every bit as fast and convenient, and costs less.

Although located in an overly busy downtown San Francisco district that attracts tourists to the Cable Car, Market Street, and all that goes with that, this hotel is an oasis of calm and quiet elegance. We found unusual assistance in everything from an early arrival to hotel transportation and information about other locations we were seeking. The rooms were very clean and nicely appointed. One of the best hotels I have stayed in in the last 2-3 years.

great location, union square is the place to be, lots of great shopping around, some restaurants, easy access to tourist information center, MUNI, BART, bus lines. Hotel staff is very friendly and helpful. Room was quiet, daily newspaper, clean, bathroom + furniture top notch. Downside: 1-too many scary homeless people on every street corner(not hotel management fault), 2- mini bar items are very expensive and you cant move (and i mean move) anything in it or you get automatically charged for the item as it is electronically billed to your room even though you did not eat/drink it! (so weird), on top of that, you cant put anything inside that mini bar cause if you move anything (read above). OVERALL i recommend this hotel.

tne NIKKO hotel was great. the room was big and nice with big flat TV. iliked the fact that bathroom was separate from vanity area.the location was very good-very close to shopping.i will deffenetly stay there next time.

Very nice hotel for business traveler -- quiet and clean. Located near Union Square and about 1/2 mile walk from Convention Center.

The location, staff, cleanliness and bathroom were excellent. The hotel has steam heat and we found the system lacking. We visited at the end of November and the heating system seemed non-existent. When we called the staff, they were very efficient in sending a repairman. He made an adjustment which put the heat over the top and we were unable to cool the room. Just couldn't seem to fine tune the adjustments. Although this was a little uncomfortable, the positives would definitely bring us back. We visit San Francisco once a year and will probably stay again next year. It is very convenient to Union Square, the Muni, and Bart (which we took from the Airport at a cost of $5.25 per person). Fast, convenient and very reasonable.

The Hotel Nikko San Francisco was very nice. The staff at check-in was very friendly and the concierge was very helpful. The room was spacious for two people; two queen beds. The bathroom had a separate shower and a tub. The hotel was in walking distance of shopping and restaurants.

The property is beautiful in an exciting part of the city just blocks from Union Square, the cable car station and Powell Street Bart Station. The hotel itself is well kept, clean, and beautiful inside. The rooms are clean, The bedding is crisp and the mattress is very comfortable. The room is quiet with very little sound coming from the other patrons or the hallway outside. The elevators are fast and little time is spent waiting for one. The workout room has all the latest equipment was a great way to stay in shape. The hotel even has an outside balcony from the pool you can sun on in the heart of the city. The only issue I had with the hotel was the parking situation. The overnight cost of using parking was 14% higher for hotel patrons over someone who does not stay at the hotel. I recommend using the parking structure across the street rather than using the hotels parking service.

We booked this hotel strictly on reviews. I can honestly say that I was not dissatisfied at all. Perfect location to Union Square, shopping and many bus routes, Powell street cable car, Bart station. Many great resturants and coffee houses around. My only complaints are the bathroom was three star in a four star hotel and I feel that you should have free internet access in the room (WiFi was being installed as we were leaving). The staff and the housekeeping were fabulous.