Rate based on Check-in: Aug 19, 2014 Check-out: Aug 22, 2014

Hotel Metropolis

2 stars
25 Mason St., San Francisco, CA 94102
Hotel Overview
Reviewer score
3.5
out of 5
99 reviews
Great renovated hotel in downtown San Francisco

The hotel is right at the corner of Mason and Turk St. The big sign is only visible if you are... See full review

  • JaydeeHanson
  • Jan 18, 2014
4 out of 5

I give this hotel a 4 out of 5 rating. The staff are friendly and really are nice people. It's not... See full review

  • erupnu
  • Apr 22, 2013
San Francisco's most vivid boutique hotel rises from a 1930's landmark building. Featuring complimentary wireless internet access, the lobby and guest rooms have been designed to reflect the forces of nature: Earth, Wind, Fire, and Water. Each guest room includes a flat-screen TV, work desk, two-line phones with data ports, hairdryer, iron and ironing board. The lobby has been restored to reflect Zen and Earth's natural forces accented with a visual kaleidoscope of San Francisco images. A calm oasis in a wild urban environment.

Hotel Metropolis features a 24hour business center, library, Zen Relaxation Room, and award winning Farmer Brown Restaurant famous for comforting soul food.

Hotel Metropolis is a pet friendly hotel. Dogs only, one per room, maximum 40lbs, $25 non-refundable pet cleaning fee charged at check-in. Additional charges may apply as a result of excessive damages.

Hotel Metropolis Rooms

Standard Two Doubles
Standard Two Doubles has, complimentary Wireless Internet Access, 2-line phones with dataports and voice mail, remote 32" flat screen TV's, control television with Nintendo plus pay-per-view movies, hairdryers, irons and boards and desks.
Standard Queen
Standard Queen has, complimentary Wireless Internet Access, 2-line phones with dataports and voice mail, remote 32" flat screen TV's, control television with Nintendo plus pay-per-view movies, hairdryers, irons and boards and desks.

Amenities

  • WiFi
  • Airport shuttle
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness Center
Dining
Bar/Lounge
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

37.7839 -122.4092
Area served
San Francisco, Oakland, CA
Nearby airports
San Francisco International(SFO) Oakland International (OAK)
Area description
Hotel Metropolis is in the City center, located at the intersection of Mason and Turk, at Market Street. The hotel is one block west of the Powell Street Cable Car Line, the San Francisco Shopping Center, Nordstrom's, Bloomingdales and the Powell Street BART station (very convenient if you wish to take BART from SFO or Oakland Airports to the hotel). The hotel is also very convenient to the Moscone Convention Center and Civic Center.

Nearby points of interest

  • Union Square: 0.3 mi
  • Kertesz Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Toomey Tourell Gallery: 0.4 mi
  • Moscone Center: 0.4 mi
  • SoMa: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • 871 Fine Arts: 0.6 mi
  • Don Soker Gallery: 0.6 mi
  • Civic Centre: 0.6 mi
  • Grace Cathedral: 0.6 mi
  • Old St Mary's Cathedral: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Cable Car Museum: 0.8 mi
  • Union Square: 0.3 mi
  • Kertesz Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Toomey Tourell Gallery: 0.4 mi
  • Moscone Center: 0.4 mi
  • SoMa: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • 871 Fine Arts: 0.6 mi
  • Don Soker Gallery: 0.6 mi
  • Civic Centre: 0.6 mi
  • Grace Cathedral: 0.6 mi
  • Old St Mary's Cathedral: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Cable Car Museum: 0.8 mi
  • San Francisco Symphony: 0.8 mi
  • Nob Hill: 0.8 mi
  • Transamerica Pyramid: 0.9 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Pioneer's Monument: 0.9 mi
  • Chinatown: 0.9 mi
  • ATT Park: 1.1 mi
  • Octagon House: 1.1 mi
  • Haas Lilienthal House: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Japan Center: 1.2 mi
  • Ferry Building: 1.2 mi
  • Coit Tower: 1.3 mi
  • Lombard Street: 1.5 mi
  • Port of San Francisco: 1.6 mi
  • Mission Delores: 1.6 mi
  • Mission Cliffs Rock Climbing Center: 1.6 mi
  • Mission Dolores: 1.7 mi
  • Ghirardelli Square: 1.7 mi
  • Underwater World: 1.7 mi
  • Aquarium of the Bay: 1.7 mi
  • Wax Museum Entertainment Complex: 1.7 mi
  • Pier 39: 1.7 mi
  • San Francisco Experience: 1.7 mi
  • Ripley's Believe It or Not! Museum: 1.7 mi
  • Hyde Street Pier: 1.8 mi
  • Wyland Gallery: 1.8 mi
  • Musee Mecanique: 1.8 mi

Dining

Dottie's True Blue Cafe
Serving breakfast and lunch only, located three blocks west on Jones Street.
Farmer Brown
A sophisticated soul food restaurant, is on the lobby level. Open for dinner only(Monday-Saturday) and weekend brunch.
Lori's Diner
Serving American cuisine,open for breakfast, lunch, and dinner, located 2 blocks north
Foley's Irish House
Serving Irish/ Continental cuisine,open for lunch and dinner,located 2 blocks east

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (99)

Ratings and reviews for Hotel Metropolis

Overall score

3.5 / 5
5.01.0
99 out of 99
Amenities:
3.2
Room cleanliness:
3.9
Hotel staff:
4.2
Room comfort:
3.6
Location:
3.3
Value:
3.9

81% would recommend to a friend.

Sort by:
Review of Hotel Metropolis

Reviewer score

3
5.01.0
woodedisle
Business
Chicago
Apr 8, 2012

Good location in central San Francisco

Staff was attentive, location was perfect, and amenities were ok.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Metropolis

Reviewer score

3
5.01.0
Marlashions
Watsonville, California
Jan 21, 2014

Great Staff

Great pricing and great staff. Felt very safe although the location was a little rough at night. Staff remembered you and kept an eye on you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Review of Hotel Metropolis

Reviewer score

5
5.01.0
JaydeeHanson
Business
Arlington, Virginia
Jan 18, 2014

Great renovated hotel in downtown San Francisco

The hotel is right at the corner of Mason and Turk St. The big sign is only visible if you are driving South on Mason. If you are walking from the Powell St BART pass Farmer Brown rest on Turk Street and immediately go into the hotel lobby. The staff are all extremely helpful. The hotel is old but the renovation makes it all very nice. I ate two dinners at the Farmer Brown restaurant connected to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Farmer Brown restaurant does not look like much, but the food is great. You don't even have to walk outside to go into the restaurant .

Review of Hotel Metropolis

Reviewer score

2
5.01.0
Jnsgv
Los Angeles, CA
Jan 13, 2014

Nice hotel, unhelpful staff

The hotel is nicely maintained. The staff was unpersonable and not friendly. Checking in I was hit with a bunch of unexpected charges that could have been waived if they cared about their guests. The parking fee of $34 a night was not only outrageous but no warning of the fee was given. There was dirty underwear found in my bathroom when I checked in. The maids basically just made the beds. They didn't clean the room daily I wasn't treated like someone they wanted to come back therefore I won't .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Review of Hotel Metropolis

Reviewer score

1
5.01.0
kali redd
Oakland ca
Nov 19, 2013

horrible hotel

The hotel rooms are very small. No space to move around. Hotel is located in a very bad area! I didn't feel safe and was afraid to leave my vehicle. Over night parking is $30 they dnt inform you of that until you check in. The area of the hotel forces you to pay for the $30 parking to make sure your car is safe. There was a shooting right across the street where a woman was killed and another left with life threatening injuries. Loud all night long and people shouting up and down the street. Drug and crime area!!! Dont waste time and money on this hotel not worth it! Your life could be at risk! I would never ever stay here! This is the worst hotel ive been to in my life! Never again horrible experience! !

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
1
Value:
1
Review of Hotel Metropolis

Reviewer score

4
5.01.0
erupnu
Business
Pensacola, FL
Apr 22, 2013

4 out of 5

I give this hotel a 4 out of 5 rating. The staff are friendly and really are nice people. It's not a 5 start hotel, but it's very nice for a budget conscious person. They even have a complimentary wine hour with free California wines. We enjoyed it and the company of the others who came to enjoy it. Only had 2 downsides for me, which are not too bad. 1, the center of the bed was depressed. That means me and my wife woke up all bunched together. Could be just the room we were in, but it happened. No big deal to us. The second is that this hotel lays on the very edge of the "tenderloin" district. The homeless people do abound. Right around the corner it is an entirely different story. So walk out, walk fast and don't make eye contact. Within 30 seconds you will be in the "nicer" part of the city. Just do not stand outside at night by yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
5
Trip purpose:

Business

Review of Hotel Metropolis

Reviewer score

4
5.01.0
coffee cheese
Kr
Feb 14, 2013

good location

Near the Union Square, shopping mall, and cable car. The room is clean and nice. Except there are many homeless people around the hotel. if you are travel alone, take care!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Hotel Metropolis

Reviewer score

4
5.01.0
Christine from Sacramento
Sacramento, ca
Feb 5, 2013

perfect for adult travelers....

the hotel was clean staff was very friendly. this is a good choice to stay if you plan to use public transportation during your stay! 1 bus ride to the ferry bldg, 1 muni ride to at&t park, 7.00 cab ride to north beach/broadway. There are homeless people outside the hotel, however, the Ritz Carlton is 3 blocks down and there is also homeless people outside the hotel too. So expect it where ever you go in this great city, they are just homeless.. that's it, they don't bother you. I didn't even get asked for change. I would stay here again for the convenience, price, and safety. although my bed was a bit saggy in the middle and if you are a light sleeper this isn't the place for you... you're on Market Street where the bus lines run all night. I had a midsize suv and paid $30 a day its gated and security all night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Hotel Metropolis

Reviewer score

4
5.01.0
lylajens
Business
Connecticut
Nov 18, 2012

Great spot and a great price

We stayed at the Metropolis to attend a conference up the street at the Marriott. It was very close (easy walking distance), good restaurants also within walking distance. Hotel personnel were very nice and helpful, the shower was great! We had a great view. The bed had a slight divot in the center (that's my only not so great experience), otherwise everything was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Hotel Metropolis

Reviewer score

2
5.01.0
lp2560
Minnesota
Oct 25, 2012

Just OK

Th neighborhood was bereft but we never felt unsafe. Things were ok within a block or two. For transportation, it was ideal.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
1
Value:
4
Review of Hotel Metropolis

Reviewer score

3
5.01.0
gretalou
Denver
Oct 21, 2012

Good place 2blks the wrong way.

Very clean nice staff just 2 blocks in the wrong direction. If I was a single woman I would be afraid to walk back to the hotel alone.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
1
Value:
4
Shopping tip: Short walk from hotel

Close to BART easy/cheap to get to and from SFO

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