Hotel Carlton, a Joie de Vivre Hotel

3 stars
1075 Sutter Street, San Francisco, CA 94109
Hotel Overview
Reviewer score
3.7
out of 5
221 reviews
Nice hotel

I would deffinitly stay there again. Nice hotel, friendly staff, great location and good price. See full review

  • Gizinha
  • Nov 17, 2014
Very cool hotel

Me and my fiancée came to San Fran to celebrate my birthday and this hotel was a perfect hotel. See full review

  • Jakoa Dudley
  • Apr 14, 2014
Green boutique Nob Hill hotel blends history and eco-consciousness

Green is the reality at the Hotel Carlton, a Joie de Vivre property. The Nob Hill hotel is certified by the city of San Francisco as a green business, is one of the few hotels in town to have solar panels, and was the first hotel in the U.S. to receive the LEED EB O&M distinction. The structure itself is historic, and dates back to the early 1900s. Inside, the vibe is international, as walls are adorned with art photos from the American Himalayan Foundation.

Highlights
  • Located mere blocks from City Hall and the Federal Building
  • Complimentary nightly wine hour (30 minutes at 5:30 - 6:00 p.m.)
  • On-site restaurant Saha offers Arabic fusion cuisine
Rooms

The majority of the Carlton's rooms offer guests expansive, unobstructed city views (a rarity in this district of San Francisco) because the hotel isn't flanked by adjoining buildings. Each of the 160 rooms (and the lone suite) includes an in-room laptop safe, a ceiling fan, and a CD player that is MP3 compatible. Decor in these rooms is soft; soothing tones of light blue and cream are punctuated by touches of glowing colors, such as saffron, Oriental red and a cheerful persimmon. Complimentary Wi-Fi is available. Pets are welcome (fees apply).

Features

Without question, the Hotel Carlton's attention to conservation is a major accomplishment. Nearly one quarter of the hotel's energy is generated by the rooftop solar panel installation.


All guests are invited to a complimentary wine hour every night (30 minutes at 5:30 - 6:00 p.m.). Hotel Carlton also offers adjoining rooms, ideal for families.


Saha offer an eclectic blend of Yemenese and Californian cuisines. The restaurant also features an old-world Chinese "scholar's table" that seats eight, bringing friends and strangers together to share the adventures of the day. The restaurant is only open for breakfast and dinner.

Transportation
  • San Francisco International Airport (18 miles)
  • Oakland International Airport (15 miles)
  • Cable car stops (3 blocks)
  • BART (5 blocks)
  • MUNI bus (1 block)
Attractions
  • City Hall
  • Federal Building
  • San Francisco Opera House
  • Theater District
  • Union Square
  • AT&T Park
  • Fisherman's Wharf
Business
  • Summit Room is ideal for meetings and depositions
  • Use one of three public Internet-enabled workstations in the lobby (fees apply)
Policies and fees

  • Saha at Hotel Carlton will be resuming its original hours
  • Breakfast: Monday - Friday: 7:30 - 10:30 AM, Saturday: 9:00 AM - 12:00 PM, Sunday: 9:00 AM - 2:00 PM
  • Dinner: Tuesday-Saturday 6:00 PM - 10:30 PM
  • Effective November 1st, Valet Parking (fees apply) is available from 6 AM to midnight. 
  • Please note that you will need a valid credit card and photo ID to check in to the hotel
  • Parking fees: $35/night plus 14% tax (Total is $40). Oversized vehicles are $41/night plus 14% tax (Total is $47)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Carlton, a Joie de Vivre Hotel Rooms

Superior Full Full
Features two full beds, easy chair with accent table, marble topped writing desk, color cable TV with remote, telephone with data port, coffeemaker, full-length mirror, iron and ironing board, ceiling fan and in-room safe.

Amenities

  • WiFi
General
Concierge
Pet friendly
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

37.7878 -122.4179
Area served
San Francisco, CA
Nearby airports
San Francisco International Airport and Oakland International Airport. San Jose is located about 50 miles south of San Francisco and is any easy drive of about 1 hour.
Area description
Conveniently located close to Union Square, the Financial District, Civic Center, state and federal govenment buildings, Davies Symphony Hall, War Memorial Opera House, Orpheum Theater and Chinatown. Cable Cars and city bus lines are located just minutes from the front door.

Nearby points of interest

  • Civic Centre: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Cathedral of Saint Mary of the Assumption: 0.5 mi
  • Kertesz Gallery: 0.5 mi
  • Haas Lilienthal House: 0.5 mi
  • Union Square: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • Lafayette Park: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Konko Church of San Francisco: 0.6 mi
  • Japantown: 0.6 mi
  • San Francisco Symphony: 0.7 mi
  • Japan Center: 0.7 mi
  • Pioneer's Monument: 0.7 mi
  • Octagon House: 0.7 mi
  • Civic Centre: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Cathedral of Saint Mary of the Assumption: 0.5 mi
  • Kertesz Gallery: 0.5 mi
  • Haas Lilienthal House: 0.5 mi
  • Union Square: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • Lafayette Park: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Konko Church of San Francisco: 0.6 mi
  • Japantown: 0.6 mi
  • San Francisco Symphony: 0.7 mi
  • Japan Center: 0.7 mi
  • Pioneer's Monument: 0.7 mi
  • Octagon House: 0.7 mi
  • Old St Mary's Cathedral: 0.7 mi
  • Toomey Tourell Gallery: 0.7 mi
  • St Patrick's Church: 0.8 mi
  • SoMa: 0.8 mi
  • Chinatown: 0.9 mi
  • Don Soker Gallery: 0.9 mi
  • Cartoon Art Museum: 0.9 mi
  • San Francisco Museum of Modern Art: 0.9 mi
  • Moscone Center: 0.9 mi
  • Transamerica Pyramid: 1 mi
  • Lombard Street: 1 mi
  • 871 Fine Arts: 1 mi
  • Coit Tower: 1.2 mi
  • Ghirardelli Square: 1.3 mi
  • Hyde Street Pier: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ferry Building: 1.4 mi
  • San Francisco Experience: 1.5 mi
  • Aquarium of the Bay: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Underwater World: 1.5 mi
  • Port of San Francisco: 1.5 mi
  • Pier 39: 1.5 mi
  • Wyland Gallery: 1.6 mi
  • ATT Park: 1.6 mi
  • Walter Adams Gallery: 1.6 mi
  • Mission Dolores: 1.7 mi
  • Mission Delores: 1.8 mi
  • Lands End: 1.8 mi

Meeting facilities

Meeting Info
The Carlton's Summit Room is ideal for small meetings and depositions. Please contact the Sales Department for details.

Dining

Saha
Saha Restaurant, a 50-seat restaurant serving Arabic-fusion cuisine, offers affordable breakfast and dinner menus. The restaurant's ebony wood planked floor, bright red lacquer seats and red leather upholstery along with an old-world Chinese "scholar's table that can seat eight (8), brings friends and families together to share the adventures of the day.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (221)

Ratings and reviews for Hotel Carlton, a Joie de Vivre Hotel

Overall score

3.7 / 5
5.01.0
221 out of 221
Amenities:
3.3
Room cleanliness:
4.2
Hotel staff:
4.5
Room comfort:
3.8
Location:
3.8
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
micgram
Business
bryn mawr,pa
Jan 5, 2011

better than expected

nice room,great staff,no noise from where we we`re and that`s what people said in previous reviews might be a down side.the walls were fine we didn`t hear our neighbors.a very nice place and i`ll stay there again.excellent value to boot.can`t beat it!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

a lot to see in a small area.

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Carol (Realtor)
Business
Colorado
Jan 4, 2011

Fabulous location and attentive staff!

We thoroughly enjoyed our stay in this "boutique hotel". The accomodations were charming and beyond satisfactory. The Hotel staff was very attentive and gracious to us. We did not experience one problem. The location couldn't have been better!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Anonymous
Business
San Diego, CA
Jan 3, 2011

4 day stay

Overall, this was a good value hotel with great travel options.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Tasmania
Dec 30, 2010

Carlton hotel

Hotel was clean and very friendly staff. Was within walking distance to union square and only two blocks away from bus stop to fishemans whalf.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Washington, DC
Dec 6, 2010

outstanding service

The front desk was the most helpful I have ever seen. The gentleman answered all of our questions and provided a lot of great insight into the city (it was our first time there). The room was clean and the bed comfortable. It was a great value with an outstanding location. I highly recommend that you stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

3
5.01.0
tdg
Business
Boston MA
Nov 23, 2010

good affordable experience

Was in SF for a conference, but the conference hotel was too expensive. The Carlton was clean and nice. Very friendly and helpful staff. The main drawback was that the people in the room next door were playing music that was very loud in my room. I don't think they were pumping it, so suggests the walls may be kind of thin. I was exhausted and fell asleep anyway, and it was find the next two nights.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Nightlife tip: Long walk from hotel

Rickhouse - good drinks and very nice single malt scotch collection. Bartender got excited we were into single malts and started tasting us on various bottles, including a Murray McDavid independent bottling. (ps might not have been a long walk if I were more sober on the way back)

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

5
5.01.0
GradGirl
Business
Tampa, FL
Nov 21, 2010

Would definitely stay here again

The Hotel Carlton is situated just a short walk away from Union Square in the heart of downtown. However, it's also far enough away that you can get away during those hectic rush hour periods. The staff are also wonderful and will help you find your way around the city. The clerk I spoke to directed me to a fabulous restaurant that turned out to be the best meal I had in San Francisco. There are free wine tastings every evening in the lobby, as well as live music that ranges from classical string quartets to funky keyboards. I really loved the elevators too. They are decorated with maps and pictures from places all around the world (that's the theme of the Hotel Carlton). One last note: the coffee in the room is actually tasty, which is not something I can say for any other hotel I've stayed at. I would definitely stay here again, and you should too!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Head down to Union Square to have a delicious dinner at John's Grill. I had Red Snapper and my fiance had a delicious steak. The atmosphere is cozy, and you can dress up or down. Top notch. www.johnsgrill.com/

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

1
5.01.0
Anonymous
Business
Napa, ca
Nov 21, 2010

Terrible experience

The hotel did not have air conditioning. It was about 90 in my room. They acted like this was normal (!) I had an important business event within an hour off arriving, and was late and stressed. After much insisting, they moved me to a "sister" property in the marina with air conditioning. This was a total dump as well. Apparently they take old motels with paper thin walls and paint them, you are supposed to buy in that it's a "nice" hotel. I won't ever stay at any of this brand again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Tarantella
Business
Chico, CA
Nov 5, 2010

Hotel Carlton perfect location

Hotel Carlton was the perfect location for our 24 hour stay in San Fran. We walked from the Hotel to the Civic Center for the Giants World Series Champ Parade, walked to the Orpheum Theater for West Side Story, and walked to the Regency Ballroom for a piano concert. Room on the top floor had a pretty city view, and also some street noise. Comfy beds and bath towels. Cozy lobby with fireplace going. We parked our car in a garage a couple blocks up Sutter for $21. We never needed the car since our destinations were so close to the hotel. A great bistro is located right next door (Fly) and prices were reasonable. I would definitely stay again. Friendly staff and guests!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Parking lots across from hotel and 2 blocks up Sutter (between Jones and Leavenworth) are much cheaper than hotel valet parking.

Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

3
5.01.0
Anonymous
Business
West Bend, WI
Nov 3, 2010

Not bad but not great

The staff was very friendly and helpful, but the guests were loud and the walls were thin. The hotel had a nice overall feel but we did notice a few little things we didn't like. For example, the bathtub had black grime on the bottom of it and the TV was only about 18". Lastly, we did not know that we would be staying in a somewhat shady part of town and walking in the dark along Larkin street was not a pleasant experience. Overall, we had a good experience with the hotel but we would not stay here again if we go back to San Fransisco.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Entertainment tip: Long walk from hotel

Fisherman's Wharf had so much more to offer than we thought it would--make sure you check out Pier 39!

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