Rate and special offer based on Check-in: Feb 12, 2016 Check-out: Feb 13, 2016

The Westin San Diego

4 stars
View map of 400 West Broadway, 400 West Broadway, San Diego, CA 92101

Hotel Overview

Reviewer score
2.8
out of 5
8 reviews
fun with friends

excellent customer service. I would stay there again. See full review

  • fun in San Diego
  • Sep 12, 2012
good location, clean

Great location. Short walk to great restaurants and entertainment. Very clean and friendly staff. See full review

  • hbvball
  • Mar 14, 2010
The Westin San Diego's spectacular crystalline design is a signature landmark in the city skyline. The sophisticated urban setting begins with the 100-foot high lobby atrium, creating a magnificent sense of arrival. The entire hotel offers a retreat from the rigors of travel combined with a stimulating sensory experience. Located in the heart of beautiful downtown San Diego, the 25 floors of guest rooms feature panoramic views of the San Diego Bay, Coronado Island, and the downtown cityscape. Convenient to business and shopping, we are within walking distance of the San Diego Convention Center, Seaport Village, Little Italy, the San Diego Gaslamp Quarter, and a variety of shopping options. Only minutes away are major attractions, such as the world-renowned San Diego Zoo, Sea World, Old Town, Balboa Park and Museums, the USS Midway, and the breathtaking scenery of San Diego's stunning sandy beaches. Our flexible meeting space offers state-of-the-art technology for groups of up to 500 persons. To enhance the guest experience, we offer American cuisine in the both the restaurant and lobby bar. Escape to one of our 436 beautifully appointed guest rooms, complete with revitalizing amenities. Awake re-energized from a restful sleep in our signature Heavenly Bed and enjoy an invigorating shower in the Heavenly Bath. Westin didn't discover fresh air, but we're proud to offer it at this hotel. Learn more about Breathe Westin and our smoke-free hotels.

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Hotel Map

32.7158 -117.1611
Area served
City Center
Nearby airports
San Diego International Airport, (SAN), 3.22, KM; McClellan-Palomar Airport, (CLD), 48.28, KM;
Area description
Airport, Airport

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for The Westin San Diego

Overall score

2.8 / 5
5.01.0
8 out of 8
Amenities:
3.6
Cleanliness:
3.4
Hotel staff:
2.9
Comfort:
3.8
Location:
3.6
Value:
2.5

50% would recommend to a friend.

Sort by:
Review of The Westin San Diego

Reviewer score

3
5.01.0
william b.
Business
N/A
Dec 20, 2014

business

phone in room did not work. Bathtub very slow to drain. Printer on computer in Business center would not print boarding pass.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin San Diego

Reviewer score

4
5.01.0
fun in San Diego
Friends
San Diego,CA
Sep 12, 2012

fun with friends

excellent customer service. I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Friends

Review of The Westin San Diego

Reviewer score

3
5.01.0
PhillyTraveler
Couples
Philadelphia,PA
May 28, 2012

Overall enjoyable

Hotel was as advertised, no bells and whistles but good location and at a reasonable price in San Diego. However, they beat you over the head for parking ($24 to stay overnight, if you leave the lot at any time, you're either charged $24 or $2 per every fifteen minutes - alternatively, $32 for valet parking, unlimited coming and going). Additionally, the lock on our room door was faulty. We discovered this as we were leaving for dinner. I contacted the front desk, they suggested we wait at our room until the maintenance person came. We waited, and the maintenance person came in about 10 minutes. He wasn't really sure what to do, and eventually I suggested we would go downstairs and ask for a new room. All in all, after about 30 minutes, had to go back downstairs to ask for a new room. The person at the front desk was very friendly and changed our room, but didn't offer any upgrade or compensation for the inconvenience. I'm not sure that she should have, but I know some customers might expect it under the circumstances.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: Short drive from hotel

Cucina Urbana - decent italian food, away from the gaslamp district if you want to avoid the nightlife. Otherwise, find a good restaurant in the gaslamp within walking distance of the hotel.

Review of The Westin San Diego

Reviewer score

2
5.01.0
Hon
Business
San Mateo, CA
Nov 9, 2010

Decent price

We were bit disappointed because phone did not work and noise were coming from the pipe. When we call for service at 3:30 am, we were put on hold!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin San Diego

Reviewer score

2
5.01.0
elena.goes
Couples
San Diego, Ca
Apr 11, 2010

Good hotel but they charge the parking

*We stay the whole night at the hotel and in the morning we went out for breakfast. *I can't believe we spent one night and we had to pay $30.00 dollars to park our car inside the hotel installations! That never had happened to us. * No comments

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
4
Value:
1
Trip purpose:

Couples

Review of The Westin San Diego

Reviewer score

4
5.01.0
hbvball
Couples
Huntington Beach, CA
Mar 14, 2010

good location, clean

Great location. Short walk to great restaurants and entertainment. Very clean and friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of The Westin San Diego

Reviewer score

2
5.01.0
Anonymous
Friends
tustin, ca
Jul 12, 2009

not clean

boring

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Friends

Review of The Westin San Diego

Reviewer score

2
5.01.0
Anonymous
Couples
Louisville, KY
Jul 8, 2007

CENTRALLY LOCATED

Every things was great except the maid service and not a variety of eating places in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
2
Comfort:
5
Location:
5
Value:
1
Trip purpose:

Couples

Shopping tip: Short walk from hotel

A mall was several blocks away. The Harbor was also a close walk.

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