Rate based on Check-in: May 23, 2013 Check-out: May 24, 2013

The Cliffs Resort

4 stars
2757 Shell Beach Rd., Pismo Beach, CA 93449
Hotel Overview
Reviewer score
4.0
out of 5
79 reviews
Wonderful anniversary

The hotel's ocean cliff views were breath taking! The pool was fun and relaxing. The bed was cozy.... See full review

  • Lane Getaway
  • Apr 29, 2013
Beautiful Best Hotel in this area

It truly is the best most beautiful hotel in this area. Everything was perfect and we could not... See full review

  • gjones01
  • Jun 12, 2012
Elegant hotel overlooking Shell Beach in Central California

Cliffs Resort, overlooking Shell Beach, is a literal high point on California's Central Coast. The five-story hotel offers a sense of elegance to go with the beachside location. Cliffs Resort underwent a major renovation in 2009 and is equipped to host weddings, business meetings, and family reunions and other gatherings. In addition to a stunning setting, Cliffs Resort features a spa, 24-hour fitness center, and heated outdoor pool with ocean views. Restaurant Marisol offers elegant dining.

Highlights
  • Overlooks Shell Beach
  • Pets allowed
  • Complimentary weekend manager's wine reception
  • Complimentary shuttle service to and from San Luis Obispo Regional Airport and the local Amtrak stations
  • Free Wi-Fi access in public areas and guest rooms
Rooms

Each of the hotel's 160 rooms comes with a private patio, an Italian marble bath, and a comfortable workstation with free Wi-Fi access. Other features adding to guest comfort include 42-inch HD flat-screen television, clock radio with MP3 player, telephone with voicemail, coffee maker with complimentary coffee and tea, hairdryer, and iron and ironing board. Every room has a view of the ocean, coast, or mountains.

Features

Cliffs Resort offers a pampering experience, from the smart service at Marisol restaurant to the 84-degree water in the oceanside pool to the views from the stylish, comfortable rooms.

 

Restaurant Marisol serves contemporary Latin cuisine and an award-winning Sunday champagne brunch and offers live entertainment.

 

Spa at the Cliffs provides relaxing therapeutic massage and other treatments by the sea. The 10,000 square feet of flexible meeting and banquet space includes nine individual spaces, from small meeting rooms to a dividable 3,000-square-foot Grand Ballroom.

Transportation
  • San Luis Obispo Municipal Airport (9 mi/14.5 km)
Nearby attractions
  • San Luis Obispo Children's Museum (9 mi/14.5 km)
  • Morro Bay Natural History Museum (20 mi/32.2 km)
  • Hearst Castle (53 mi/85.3 km)
Business
  • Conference space accommodating up to 350 people
  • Free Wi-Fi service

The Cliffs Resort Rooms

Deluxe Non-ocean View
New oversized deluxe room with private balcony or patio, Italian marble bathroom with premium bath amenities, premium cable with pay movies, 42" flat screen televisions, complimentary wireless high speed Internet, voice mail, hair dryer, iron/ironing board, coffee/tea maker, new "Heavenly Beds" (made famous by Westin Hotels & Resorts), clock radio. Most feature two queens; some with king. Desk & sitting area.
Deluxe Partial Ocean View
New oversized king or two queen deluxe room with Italian marble bathroom and premium amenities. Private balcony or patio for beautiful ocean views. Hair dryer, coffee/tea maker, iron/ironing board, voice mail, wireless high-speed Internet access, 42" flat screen television with premium cable, HBO, pay movies. Desk & sitting area. New "Heavenly Beds" (made famous by Westin Hotels & Resorts).

Amenities

  • Wireless internet
  • Airport shuttle
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Outdoor pool
Fitness center or spa
Health club
Spa services
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Safe deposit box
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
Wireless internet
Transportation
Airport shuttle
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.2 out of 5
Reviewer score 4.4 out of 5

Hotel Map

35.1654 -120.6895
Area served
Oceanfront beach resort. Pismo Beach, Shell Beach, San Luis Obispo, Paso Robles, Morro Bay, Arroyo Grande, Grover Beach, Avila Beach, Santa Maria, Nipomo, Cayucos.
Nearby airports
SBP; San Luis Obispo Regional Airport SMX; Santa Maria SBA; Santa Barbara
Area description
Nearby Airports * San Luis Obispo Airport - 10 miles Nearby Areas * Fresno, CA - 124 miles * Lompoc, CA - 36 miles * Los Angeles, CA - 200 miles * San Francisco, CA - 200 miles. Santa Barbara - 80 miles.

Meeting facilities

Meeting Info
2944-sf Grand Ballroom, divisible into 8 sections 616 Zinfandel 1112-sf Syrah Lower Lobby 600-sf Meeting Suite 100 654-sf Sunset oceanfront room 324-sf Pacific View Boardroom 1500-sf SeaCliffs Room 5000-sf Pool Terrace (outdoor) 15,000-sf Oceanfront Lawn 5600-sf Oceanfront Tent

Dining

Room Service
7 AM - 9 PM Seasonal. Extensive menu.
SeaCliffs Lounge
Live entertainment. Dancing. Lunch, dinner, and appetizers. Mid-week happy hour from 4-6 PM. Large wrap-around deck for stunning ocean views.
Marisol Restaurant
Oceanfront. California cuisine with modern Latin flavors. Breakfast buffet daily, Champagne Sunday Brunch. Extensive wine list. Seats 130. Breakfast: 7-11 AM; Lunch 11 A-4 PM; Dinner: 4-9:30 PM.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (79)

Ratings and reviews for The Cliffs Resort

Overall score

4 / 5
79 out of 79
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.5
Value:
3.7

84% would recommend to a friend.

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Review of The Cliffs Resort

Reviewer score

4
Chick-mama
Los Angeles
Apr 25, 2010

All the things we needed!

Lovely hotel right on the beach. My only complaint is that there is no on-premises dining. You can go next door but it was pretty crowded. Other than that, it was a bulls-eye!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

We had a great breakfast down the road at a place called Zorro's.

Review of The Cliffs Resort

Reviewer score

3
Anonymous
Merced, CA
Apr 19, 2010

Shell Beach trip

I have to say that the fact that we were far from Pismo was a drag. Also the fact that their restaurant was over priced and hardly 4 star. $90 dollars for some marinara sauce over egg noodles with 3 shrimp? Dive food would have been better than that, however the scenic cliff views were gorgeous. All in all probably wouldn't recommend to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
5
Location:
3
Value:
2
Dining tip: Short drive from hotel

Take a drive into Pismo only 5 minutes away will save your palate as well as your wallet!

Review of The Cliffs Resort

Reviewer score

4
Anonymous
Los Angeles, CA
Apr 9, 2010

Great Beach Get Away

Relaxed, Hiked along the rocks on the beach. went to the outlet malls.. Just enjoyed some gorgeous beach weather.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of The Cliffs Resort

Reviewer score

5
Eastern Sierra pair
Bishop, CA
Apr 5, 2010

Great stay!

Very nice place to stay. Staff was great and the location was perfect. Rooms were very clean and stocked. We had a "Partial Ocean View" room and it was just that. We could see the ocean nicely from the balcony. Will go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short drive from hotel

Be sure to hit The Splash Cafe for their chowder. They serve a decent breakfast too. Not at all fancy, more of a beach dive, actually. Fun place!

Review of The Cliffs Resort

Reviewer score

3
Anonymous
San Jose, California
Feb 18, 2010

Cheap Tickets - stigma 2nd Class

I requested 2 queen beds via [...] This request was not honored. I called to confirm the day before our reservations. There was a attitude and comment made to the effect, well you reserved through [...] so what does that mean? Do we get substandards? I don't think $405 was cheap. cheap. First night, Room was noisy, sand bugs in the bed, the alarm clock went off every five minutes from 5:00 a.m. on. The neighbors were slamming their door, the water was cold after running it for 15 minutes. We were moved to another room on our second night, which was much better. However, the next day they starting setting off the fire alarm every few minutes from 10:00 a.m. onward. We did not receive any notice of this upon check in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

There is a great Deli next to the Shell Gas Station, which has outstanding choices of meats, cheeses and a great wine selection and is moderately priced. Great way to avoid expensive meals. It's a very short walk from the hotel. Breakfast is not included and is served in the adjacent building.

Review of The Cliffs Resort

Reviewer score

5
Anonymous
San Francisco, CA
Sep 22, 2009

the fami vacation at the Cliffs

the resort offered us a wonderful experience. staff was helpful. i especially enjoyed their spa services. the massage was amazing!!! breakfast was pricey but really good as well. loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

ATV at Angello's, soooo fun!!!

Review of The Cliffs Resort

Reviewer score

5
Mr.Happy
Sac, CA
Sep 20, 2009

Nice resort

Great location, clean, well appointed room. Nice bar area for happy hour. Quiet and peaceful at night. No kids were to be seen or around which was nice since we left ours at home for a romantic getaway. Beach down below is public access, where hotel guests can enjoy and also alot of pleasant college kids. Will bring my dog next time. Had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
2
Review of The Cliffs Resort

Reviewer score

5
Little Lis
Dublin, CA
Aug 24, 2009

It Was Perfect!

It was very relaxing - everything we had wanted for our girls weekend away! The staff was very friendly and helpful. The rooms were fantastic! We had a great time!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Cliffs Resort

Reviewer score

2
M + J Enterprises LLC
Los Angeles, CA
Aug 14, 2009

Not so special

Unfortunately the staff at this hotel is not trained on how to take care of guests. First, the described scenic mountain view was a noisy parking lot, and our balcony was located directly above the valet drop off. The King bed we had requested was also not available, which was disappointing, but not guaranteed so we were fine with that. However, our room was also located next to the check in station and between that and the valet drop off, the noise level was unbearable. We called the front desk and their solution was that we pay for an upgrade since no other rooms were available. When the noise level did not subside after 10PM we asked again to please be moved and this time a manager called us back. He argued with us about the noise level, and said the only room available for us to get moved into was a suite that was pricier that our room and again said we had to pay an upgrade to sleep there. It was after 10PM, I doubt anyone would have checked in for that room, and all we wanted was a quite place to sleep as we had a day of driving ahead of us. After some more back and forth, he found us another room to move into. We moved that night into the same type of room we had, but on the other side of the hotel. It was quite and we slept great! Why could this not have happened earlier in the evening when we asked for a different room and why was the only solution offered by two different employees the upgrade, when there was obviously a room identical to ours available after all. The staff was a group of young kids with zero problem solving skills and no knowledge of customer service. The first room was a joke for the price we paid. The place was also outdated and lacked your basic hotel comforts like a mini bar and an up-to-date bathroom. Between that and the staff it was the worst hotel experience we ever had.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Review of The Cliffs Resort

Reviewer score

4
JM & Family
La Verne, CA
Aug 3, 2009

Enjoyed our stay

We were only there for one night on our way home from Yosemite. Had to wait to check in due to room not ready. When we did check we had to wait in line for 10 minutes. Nice hotel with great view from restuarant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short drive from hotel

San Luis Obispo resturant suggest by hotel - Cinpinot

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