Hotel Zoso

Zoso is a hotel in decline. While the location is excellent (close to shopping, restaurants, etc.) the place just isn't what it used to be. They implemented a $15 per day "resort fee" but you can't get a drink at the pool during the week and the restaurant only seats on the weekend. Other times you must eat in the hotel lobby. This is a hotel, foks, not a "resort". Zoso used to offer a free shuttle for a 5 mile radius, which we used for golf, restaurants and other purposes. I was told prior to this trip that the shuttle was now only offered for trips to and from the airport. As a result I paid for taxis to go golfing. On the last day of our trip I saw the driver giving free shuttle rides to people who were going to play golf. When I asked him why I was told this was discontinued he couldn't answer. Neither could the manager who eventually offered me a refund on the $15 resort fee. I hope I'll see it. Bottom line, try someplace else. I know we will.

Hotel was great. Very clean and so so comfortable!!!! Friendly staff. We were walking distance to the restaurants. And what a pool!! Definitely will be staying there again.

We loved the Zoso--great location, comfortable bed, spacious. WiFi didn't work the first night but was fine for the next two. Only three stories so it was curious how slow the elevator was (and it appeared that only one of the two elevators worked). Great service.

the hotel is excellant. the rooms are large and it is very modern. the service was excellent from the moment we checked in. everything is always clean. my only complaint is the $15 a day parking fee for your car. hotels ought to eat this or build it into the room rate. there is no other place to park so you must use the garage. the hotel is within easy walking distance of downtown old palm springs. i would highly recommend this hotel to everyone.

Our visit was excellent and the hotel was very conveniently located (centrally), and very comfortable. Tthe staff at the Hotel Zoso was always friendly and helpful. We especially liked the valet named Sue...she was great.

The hotel was great. Perfect location. The security man at the pool was fantastic. He brought out chairs, made sure everyone had water, and was just right there if you needed anything. All staff was very nice and helpful. A drawer in our room was not working, we called it to their attention and it was fixed before we got back.

A group of friends/colleagues used Hotel Zozo in Palm Springs for the site of a get-together. It proved perfect: very modern, CLEAN, cool (important as we went in September when temperatures are high). It's location--in Palm Springs proper--could not be improved: walking to shopping, restaurants, etc. The pool and jacuzzi were wonderful for evening swimming. In short, I strongly recommend it.

The staff was very friendly at all times. The hotel was beautifully decorated, my husband could not stop taking pictures. Plus the location of the hotel couldn't be any better, walking distance to downtown, didn't need to drive if we wanted to go grab a quick ice cream or eat out for dinner. Would definitely stay here on my next visit to Palm Springs.

It wasn't great nor bad. Very average. Big room was a plus. In the middle of town. Didn't have to drive. Needs a facelift. Pool is too small. Food is very average. Weird fake tree in the room... Joked about it a lot.

Our first impression wasn't the greatest. The valet was strangely unfriendly when we arrived and it took at least an hour for the bell desk to bring up our bags. The room was nice, as was the hotel in general. This is just an observation, and absolutely nothing more, but my husband and I were among the very few straight couples at the hotel. We honestly felt a little out of place. We likely won't be staying at Zoso again.