Ace Hotel and Swim Club

The Ace has great potential BUT it's tired and needs desperately to be woken up and cleaned. It's weathered and dirty. The room was dusty and never felt clean. The bathroom is barely acceptable, the bar in the room is filthy and so much for upgrading to a patio room - you can't sit on the patio because the outdoor sitting is dirty and full of leaves! This place has over extended itself with the non-guests who visit. In order to accommodate the numbers of day passers, it needs lots more staff. It's impossible to get a lounge chair at the pool past 6am, that's right, 6am. All the guests were complaining. It blows ones mind to see so many folks let in on day passes when guests can't even get a spot at the pool! It's really too bad because this place has the potential to be fabulous. The original decor and the activities are amazing (drum circle was the highlight of the weekend). It just needs the keep up. You can't sit on the laurels of the initial design and marketing--you need to follow through with good service and maintenance in order to sustain a 4 star rating. I'm rooting for you ACE, come on, show us what you really got!

Overall very good! For a holiday weekend they need to be better prepared. On Monday they did not have enough towels at the pool area, and there vendor was not prepared either. PROPER PLANNING PEOPLE - YOU ARE IN THE HOSPITALITY INDUSTRY FOR A REASON!

Hotel is overpriced. It's not a place for families poor kids wanted to go swimming during pool party hours and there was hundreds of drunk people in the pool. The room smelled really bad. The food at the hotel was ok (overpriced) would I recommend to a friend yes and no. It depends what your looking for, if you want to drink and party all day yes. If you want to relax by the pool, you won't find a spot.

Cool hotel. I liked the atmosphere of the place especially the room which had a private patio and fireplace. The pool scene was a little overwhelming on the weekend. It was crowded and full of hipsters. By Monday the crowd thinned out and it was a relaxing place to have lunch and take in some sun. The cocktails were interesting and tasty and the bartender on Sunday night was really friendly.

trendy / boutique hotel at a great price. booked this hotel when a friend was in town from NYC. the main pool had a great DJ, and great drinks. the room itself is very clean and the amenities are well thought out. the front desk is very helpful and king's highway is very good restaurant. the hotel also rents you beach cruisers / bikes for two hours for guests for free to explore palm springs. this ace is best.

We spent most of our 3 day, 2 night trip by the pool, and it was exactly what we needed for our getaway! The hotel has bikes to borrow for a 2 hour period, so my boyfriend and I went on a nice morning ride to check out the mountain views and the vacation homes nearby. The restaurant was the usual... pricy, not so great, but gets the job done for a lazy meal poolside. Also the drinks are the usual $10-12, but I didn't mind that. My one complaint is that there were a lot of kids! This hotel is really family friendly, but that discouraged me from getting in the pool. I still plan on returning next year!

way way way tooo many people at times..the pool bathroom/spa area also smelled like sewage but I was told that was temporary

Great location, nice decor, poolside lounging was nice. But not a place to go for a recharging getaway weekend- be prepared for large groups partying above, below or next door. Restaurant is very underwhelming- everything sounds much better on the menu than it tastes in reality, and the staff is uninterested. Probably fine if your expectations are calibrated & you're in the target demographic of hard-partying twentysomething.

My husband and I loved the ace. We got a room with a patio garden which was key for extra space for our little baby. We had fantastic meals at the Kings Highway restaurant and LOVED the pool. Our only complaint was that the smaller pool was closed during our entire stay due to special events and the events were pretty noisy with loud music and I had to ask for ear plugs one night.

We were there on a Thursday-Saturday and the best days were Thursday and Friday. There were three weddings going on over the weekend so the other pool was closed, they took up a third of the main pool with tables so Saturday was way over crowded with no seats available except on the ground. The hotel is beautiful and the food and service are top notch. If you like the loud party scene go on a weekend otherwise, mid-week is much more comfortable and relaxing.