Monterey Marriott

I had searched for a while trying to find a decent hotel that is located within walking distance to shops and restaurants in downtown Monteray. I knew the Marriott would have decent standards, good prices and availability. Our was a little funky the way the sink area was in a separate cubicle but it made the room nicer. One bad note: the 90's era wallpaper was peeling off the bathroom wall. The best part of this hotel being located very close to Fisherman's Wharf and Alvarado St. which is full of shops, restaurants and bars. We also ran along the coastal trail to the Aquarium and back. I would stay there again.

I stayed here with my boyfriend for the weekend. The rooms were clean and the staff was very helpful and pleasant. It was a bit on the expensive side, especially considering the parking fees.

We enjoyed the location and convenience of the hotel and the excellent customer service. Two Queen beds would have been better than the two doubles but over all our stay was very nice would recommend this hotel.

Great location. Staff was friendly and on the ball with service!

Room was clean and comfortable. Could have used a refrigerator. Clean and spacious bath room. Bed was very comfortable. Over all nice place to stay.

Upon arriving at the hotel, was greeted by a less than courteous desk staff that informed us that the only way they would give us a king size bed is if we paid another 50% to upgrade rooms. Watch out if you book here for this trick. The doormen were nice, although they often realized they should open doors after I had already opened them for my significant other. Valet parking ($20) is the only option unless you want to park two blocks away. The valet staff was nice however the "windshield washing" left a thick residue that was with us for our 30 minute drive home. Pass on this. The beds were less than comfortable especially given the double bed instead of a king size. Nowhere near something like a heavenly. Location is great if you want to be close to downtown. If you want to be closer to Cannery Row, just know this is close but still a short drive. Overall for the price, there are better options out there. We are two very easy-going people but came away thinking "never again" for this price.

The hotel was nice. The staff out front were fantastic. That is where the compliments end. The staff at check in appeared to be to busy for any amount of a personal touch. My room was supposed to have a waterfront view. It was a partial view at best and the ice machine and mechanical room were very loud and distracting.

Towels with rips and strings hanging off of them, was supposed to be close to bay and was over two miles away, was to have bay view and weather was hazy and overcast with no view, snack shop off of lobby was no longer there, had to walk down the block. Over-priced and rooms were less than Marriott Courtyard quality! Expected so much more!

The entire staff---doormen, valets, front desk, concierge, supervisors and housekeepers were in a league of their own. Never have we stayed where the hotel staff was more attentive or more apparently delighted to have us as its guest.

The customer service of the Marriott in Monterey was wonderful. Every employee that I came in contact with greeted me with a smile and hello. Every door was opened. I really appreciated the attention to detail in the form of customer service.