Hyatt Regency Monterey Hotel and Spa

We booked this Hyatt as a rest stop in a long drive along the coast drive, but when we got there we discovered that the main restaurant and the Spa were closed ! The hotel is very nice and well kept, and the location, with a golf course was very beautiful... How can this be consistent? ... Regretfully not what is expected of the theHyatt brand. Rob

nice pool and hot tub, nightly fire pits. friendly staff. also felt safe letting my kids walk arund the complex by themselves

This was a great place to stay. The staff were so great and everything was so easy and comfortable. Great location near Cannery Row and downtown, comfortable beds and the restaurant options right at the hotel are great - you don't even have to leave for food! I mentioned it was my boyfriend's birthday and they even had champagne and chocolate-covered strawberries sent to our room. We will definitely stay here again!

The hotel is on beautiful grounds, situated on a golf course. There is a lot of greenery surrounding the hotel. It is in close proximity to Monterey downtown (7 min drive). The staff was nice and accommodating. There is a mandatory resort fee of $22 which is for wifi and parking.

Upon arriving at this place, the grounds exceeded my expectations! I checked in at night, went to the room which smelled of new, clean carpet, then went to Knuckles sports bar (that was the only place open). It was happening !! I ordered some wine thinking we would get some nice stuff considering our location. I asked the friendly bartender which Pinot Noir was open. He told me there were 4 of which I opted for the most expensive one - McIntyre Vineyards. When I asked him where it was from he simply said California - (knowing which county would have been helpful). That was warning sign #1. When he poured the glass, it was as dark as a Syrah - warning sign #2. This turned out to be one of the worst wines I have had in 2 years! I do go to many wine tastings and am a Pinot connoisseur specifically. I've had $12 bottles of Pinot that are far superior to this wretched liquid I was drinking. In the morning, we went to breakfast. I'm not sure if it was complimentary or not. If it wasn't, it was WAY too expensive for the quality. Omelet was good. We ordered coffee and it was surprisingly awful! It tasted like convenience store coffee left over from the night before that had been warmed up. The rest of breakfast was good but nothing spectacular. The check came and it was in the $50-$60 range which is ridiculous for 2 people. I had an omelet, coffee, OJ, and some fruit. My friend had something similar. Again, I'm not sure if it was complimentary. If it is, ok then, get better coffee, if it's not, it is horribly overpriced! After eating, I decided to maximize my morning and go for a quick trip to the hot tub/pool. What a great idea! The pool and hot tub was at a perfect temp. I relaxed and enjoyed myself there and returned to the room. We were about an hour from checkout and the phone rings. The friendly voice asked me if I had had breakfast or lunch already. Yes, I said, and I'm glad you called, I told him, because I am a little confused about the breakfast, whether or not it's complimentary. He tells me that I beat him to the punch or something like that, then proceeds to tell me about another Hyatt property in Big Sur at a low rate because you have to sit through a sales presentation. I listened politely while shaking my head the whole time. I have never before had a sales call to my room!! Simply unbelievable!!! This was such a low move IMO. Email me an offer, don't call my room, asking me to sit through a sales presentation, and never answering my question in the first place. Ridiculous! My overall opinion was still intact, It's a great place at a great rate, just don't drink the coffee, the wine, or answer the phone!!!

Convenient location. Great grounds. Staff quite helpful; the one exception: waiting over twenty minutes for bellman to deliver key cards (had I known I would have just walked to lobby). Well equipped gym.

We had a great stay because the weather wa nice and we were able to use the outdoor pool. The other plus was we brought our dog and had a room on the bottom floor right next to the pool. So doggy was able to enjoy the sun on the patio while we went swimming and we were able to keep an eye on him. Downside was the second room I booked for my mother in law was sooooo far away and she had a room on third floor facing parking lot. Her room was just about same price but just a little less. But both rooms were very very spendy. For the price I at least wanted complimentary coffee in the lobby. And for the enormous dog fee I at least wanted a dog treat. Or maybe discounts to the aquarium or something.

The hotel was great. Centrally located and easy to find. Great staff and very quiet. Room was very clean. Would go back again in a heart beat.

This hotel FAR exceeded my expectation. We found no reason to leave the resort at all. The food was amazing at the restaurant, the sports bar was fun. The live band in the lounge added great atmosphere. Our room was not only clean but beautiful and the beds were comfortable. I would HIGHLY HIGHLY recommend this hotel to anyone staying in the area.

First of all, nice and clean hotel though I have only seen it at night - everything that you can ask for from a 4 Star Hotel. What I absolutely dislike and what will keep me from booking this hotel again is that I end up paying a different price than the one advertised. I travel 150+ days a year and I can't stand it if I check-in for a 8 hour night (in at 9pm, out at 5am) and they tell me to pay a 22 $ "resort fee". Not honest, not straight forward, not appropriate :(