Shelter Hotel Los Angeles

It was horrible. The room key didnt work so they gave us the next room. There was no closet, clock, or hair dryer. It was plain and the maid didn't clean well either. Not worth the price

The room was clean, location was good, people were friendly and nice. But the downside was there were very little amenities in the room: no hangers, no refrigerator, no closet whatsoever. But still, the hotel is okay for its price, but probably not the best place to stay in for people coming in for business trips.

Its not spectacular it not the Loews, the W, or the Ritz Carlton however if you're just going to LA for a short while and need somewhere decent and safe I would recommend this place. Its up and coming and with time it could possibly get to 3.5 stars. I'm a women who travels a lot by myself so of course security is very important to me. The Shelter has a nice kind young staff.

The hotel, free indoor parking and location were all good. The sparsely furnished room reminded me of a European hotel room. It appeared to be newly remodeled and was very clean. The reception desk and lobby were not what you would expect in a hotel and did not appear to be a place where you would want to spend much time. With all that said, I would certainly stay there again for my visits with family and business trips.

The room was average, the bed and bath were great, but the staff was phenomenal. Every hotel employee that I encountered was genuinely kind and helpful. It was like crashing at a good friend's sparsely decorated apartment. Pet friendly.

Having bought my hotel stay, I arrived and was subsequently told that I had to pay extra for this and that - everything that anyone would normally expect to be included. I did not expect much from this cheap hotel, but it was worse than i expected.

I stayed Shelter Hotel several times due to its location. If you have a plan for visiting Korea Town, it will be one of the best.

I've stayed at this hotel two other times before my most recent stay. Each time, it seems to get just a little worse. I don't think I'll be back. I know it's a no-frills-type of place, but this was a bit much. When I arrived, there was a discrepancy between what I was told on the telephone I'd be charged for a deposit and what I was told in person. It resulted in being charged twice as much for the deposit. I knew I wouldn't cause any damage to the room, but I didn't appreciate being told one thing just to have it change when I got there. And the staff member wasn't even apologetic about it. The room wasn't as clean as I would expect a hotel room to be. I happened to bring my own Clorox wipes and boy, I was finding dirt everywhere it shouldn't be: door knobs, faucets, the toilet seat. The floor in the bathroom area was dirty, the bed had hair in it, the desk chair had a suspect stain on it. Gross. It was also extremely noisy. I could hear everything going on in the room above me and next door to me - and I do mean everything! It was especially noisy late at night and very early in the morning. Couldn't figure out why. I was especially concerned when I saw what looked like a smoke detector had been ripped off the wall near the elevator. And speaking of elevator: slow, rickety, and dark inside. Let's just hope the sprinklers work inside the rooms if there really is a fire... I'll try to end this review on a positive note. After much talk about the much-anticipated pool, I was told that it was finally ready. It's winter, so I wasn't going to use it, but I saw it and let me tell you, it ain't great. But at least it exists. I've stayed at this hotel in the past mainly because of it's location, but I think I'll be looking elsewhere next time. It's just not worth the money.

I was not happy with my stay at this hotel. I expected it to be small and unique, however, it was just small, old, and dirty. The hallways were creepy, like something was going to jump out and attack me at any moment. I also did not like that there was no iron or fridge in the room.

Got their late and had a late check in after reservation and it was not a problem at all. The staff is incredibly nice and helpful. They allowed us to use their parking when trying to get official documents taken care of at the consulate. The room was spotless, tidy, and comfortable. It was over all a great stay and comparing it to many of the hotels near Koreatown, this is A++