Rate and special offer based on Check-in: Jun 23, 2013 Check-out: Jun 24, 2013

Custom Hotel, a Joie de Vivre Boutique Hotel

3 stars
8639 Lincoln Blvd., Los Angeles, CA 90045
Hotel Overview
Reviewer score
3.5
out of 5
252 reviews
Like any Joie deVivre hotel, it has a special charm

We really enjoyed our stay and would love to go back again. Has a very fun and hip vibe, and the... See full review

  • Political Junkie
  • May 23, 2013
custom hotel los angeles

Great hotel in los Angeles ...great rates service ...awesome bar restaurant ... rooms are clean... See full review

  • jim1
  • May 20, 2013
Mixing 60’s style with modern comforts near LA beaches

Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool and two fitness centers for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The pet-friendly hotel offers airport shuttle service free of charge.

Highlights
  • Close to LAX
  • Complimentary Wi-Fi access
  • Two fitness centers
Rooms

All rooms and suites at Custom Hotel, a Joie de Vivre Boutique Hotel feature with contemporary charm and custom LED lighting system for personalized color scheme. Each guestroom offers up-to-date amenities such as 37-inch flat-screen LCD TV, iPod docking station with stereo, on-demand movies and music, safe deposit box, and complimentary wireless Internet access. Most rooms have work desk.

Features

Custom Hotel, a Joie de Vivre Boutique Hotel, located just four miles from the famous Venice Beach in Los Angeles, offers complimentary airport shuttle service, secure valet parking and laundry and dry cleaning. A business center with printing service is also on offer.

 

Adjacent to the stadium-style sun deck and pool, DECK33 Bar Restaurant serves diners an array of Pacific Rim-inspired cuisines and various beers, cocktails and wines. Guests at Custom Hotel, a Joie de Vivre Boutique Hotel can lounge at the stadium-style sun deck, take a dip in the heated outdoor pool, and exercise at the two fitness centers during free time.

Transportation
  • LAX airport shuttle
  • Los Angeles International Airport (1.3 mi/2.2 km
Attractions
  • Promenade at Howard Hughes Parkway Center (2 mi/3.2 km)
  • Westfield Culver City Shopping Center (2.3 mi/3.8 km)
  • Venice Ocean Front Walk (3.2 mi/5.2 km)
  • Venice Beach (4.1 mi/6.6 km)
  • Los Angeles Forum (4.4 mi/7.1 km)
  • Hollywood Park Casino (4.5 mi/7.3 km)
Business
  • Eight individually decorated meeting spaces
  • Free Wi-Fi access throughout the hotel
Policies and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go:

There are no room charges for children 17 years old and old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies:

·         Extra-person charges may apply and vary depending on hotel policy.

·         Government-issued photo identification and a credit card are required at check-in for incidental charges.

·         Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

·         Dog Friendly

·         No pet fee

·         Check-in time starts at 3PM

·         Check-out time is Noon

·         Rollaway beds available upon request and availability ($25.00 fee per rollaway bed)

·         Minimum check-in age is 21

Fees:

·         The following fees and deposits are charged by the property at time of service, check-in, or check-out.

                - Valet parking fee: US$ 20 per night (unlimited in/out privileges)

·         The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Custom Hotel, a Joie de Vivre Boutique Hotel Rooms

Renovated Two Double Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated King Room
Renovated in June 2011, renovated Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 37 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated View Deluxe Queen Room
Renovated in June 2011, Renovated View Queen Rooms are located on floors 10-12 and include extra amenities: 37inch TV, working desk with ergonomic chair, and -best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows.
Deluxe
Double rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe Queen
Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe King
Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Renovated Queen Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.

Amenities

  • Wireless internet
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Outdoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Safe deposit box
Tour desk
Internet
Wireless internet
Transportation
Airport shuttle
Parking
Parking

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Reviewer score 4.0 out of 5
Reviewer score 3.7 out of 5

Hotel Map

33.959 -118.4201
Area served
Los Angeles, CA
Nearby airports
Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport - BUR
Area description
Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.

Nearby points of interest

  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Getty Center: 8.8 mi
  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Getty Center: 8.8 mi
  • Koreatown: 9.7 mi
  • Getty Villa: 10.2 mi
  • Hollywood Entertainment Museum: 10.3 mi
  • Los Angeles Convention Centre: 10.4 mi
  • Staples Center: 10.5 mi
  • Graumans Chinese Theatre: 10.8 mi
  • Kodak Theater: 10.9 mi
  • Amoeba Music: 10.9 mi
  • Magic Castle: 11 mi
  • Pershing Square: 11.4 mi
  • Hollywood Bowl: 11.6 mi
  • Angels Flight Railway: 11.7 mi
  • Museum of Neon Art: 11.7 mi
  • Monastery of the Angels: 11.7 mi
  • Bradbury Building: 11.7 mi
  • Walt Disney Concert Hall: 11.8 mi
  • Music Center: 12 mi
  • Los Angeles City Hall: 12.1 mi
  • Japanese American National Museum: 12.1 mi
  • Griffith Observatory: 12.8 mi
  • Dodger Stadium: 13 mi
  • Los Angeles Chinatown: 13.2 mi
  • Hollywood Sign: 13.4 mi
  • San Antonio Winery: 13.4 mi
  • Ultrazone Laser Tag: 13.4 mi
  • Holyland Exhibition: 13.4 mi
  • Heritage Square Museum: 15.1 mi
  • Autry Museum Of Western Heritage: 15.3 mi
  • Maritime Museum: 17.2 mi
  • Nethercutt Museum: 24.1 mi

Dining

Deck 33 Bar and Restaurant
Casual bar and dining space featuring cuisine and drinks with a Pacific Rim influence and overlooking the stadium-style sun deck and pool.
Transonic
Gaming lounge equipped with Xbox Kinect and Wii, 55"TV and surround sound system.
Layover Lounge
Layover Lounge. Located in the main lobby and featuring communal tables with power outlets and seating hubs. Do not forget wine hour from 5 p.m. to 6 p.m. daily.

Meeting facilities

Meeting Info
Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (252)

Ratings and reviews for Custom Hotel, a Joie de Vivre Boutique Hotel

Overall score

3.5 / 5
252 out of 252
Amenities:
3.4
Room cleanliness:
4
Hotel staff:
3.9
Room comfort:
3.7
Location:
3.9
Value:
3.8

76% would recommend to a friend.

Sort by:
Review this hotel
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

2
Anonymous
Business
Greensboro, NC
Mar 20, 2011

simple in every way

The hotel is extremly basic, in every way. The vallet men were very sweet, but after i had to wait 5 hours to check in, i have nothing postive to say about the rest of the staff. I stayed for 8 days because the hotel had good location to the airport and where i needed to be. The hotel has over charged me, doubled charged me for movies, and the windows are NOT sound proff as advertised. ALSO, under heavy construction!!! The walls are so thin, you hear every word said, every hammer, plus parties were down stairs and it was impossible to sleep. No room service, the grill isnt open every day and only for certin hours. This is NOT a place for children. My flight home was delayed and i stayed overnight in Atlanta at a Comfort INN and was happier than i was with the Customs Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
1
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

1
Anonymous
Business
washington state
Mar 10, 2011

run down undergoing renovation

very dark and worn was undergoing renovation, checked in dropped off bags told valet we we wouild be back monentarily then would returnto take car back to rental place. next morning they wanted to charge us for a whole days parking. When we booked no one told us that it was under renovation. hvac was extremely loud and annoying. I would hold off on this one. Did not furnish us a receipt when we left, couldnt wait to argue had to catch a shuttle.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Little Italian Kitchen was good,

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
Anonymous
los angeles
Mar 10, 2011

fair

this hotel is rated as 3 stars, but I do not think it likes a 3-star.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

1
Anonymous
Green Bay, WI
Mar 8, 2011

Just a normal hotel

We stayed here for 3 nights. The hotel ambiance was dull. Valet parking was only option with a fee. Not much of option for dining. Gym was close. Very few visitor seen. Housekeeping threw our tupperware lunch boxes without our knowledge. Did not get it back. Nothing complimentary at this Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Corlissimo
Near LAX
Mar 1, 2011

Custom Hotel, LA, California

The Hotel is undergoing renovations. I enjoyed the Zen environment, the helpful staff and I can see that the renovations will be chic

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

2
Three day weekender
Phoenix
Mar 1, 2011

Good location but that's all it offers

Flew in to lax to meet up with a group in Santa Monica for the weekend. Arrived late Thursday and the valet was awesome. Checking in however was not. The staff was scattered arguing with someone aboutthe Hotel wifi on the phone and assisting someone in front of us checking in. Once to the counter they did not have my reservation and only after I was able to fish the itenerary off my iPhone from orbit were they able to start working on getting us checked in. Once to the room it was very dark, only two small light bulbs are used in a desk lamp and a floor lamp to light the entire room. It also smelled and luckily my wife had some kind of spray to handle that. Turned the heater on to get some circulation going and eventually the heater made a pretty loud continues hum that was pretty crazy to try to sleep through. This see saw ride lasted all three nights we were there starting out quiet and eventually becoming loud again. I would not recomend this hotel to anyone, unless, your not going to use the heater and you absoloutley have to have a location on Lincoln with easy in and out acess and are looking to save a few bucks. On the plus side the shower preasure was good and the valet service was fast and only $15 a night added to the room. There is no free parking or self parking at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Shopping tip: Short walk from hotel

There is a ralphs grocery store right next door to the hotel open until 2am in case you forgot anything you may need you can pick it up in a very short walk around the corner of the hotel.

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Anonymous
Business
Pittsburgh PA
Feb 26, 2011

Excellent location, clean and well price

The hotel was undergoing renovations however the staff were very attentive and proactive. Room was clean and everything worked. Internet connection was excellent

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Good Italian nearby

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Anonymous
Oakland
Feb 22, 2011

I had a great stay... Love this place!

My experience at the Custom Hotel was wonderful!! I really enjoyed my stay. The layout in the room was nicely built, very clean and made me feel at home but in luxury.. The bathroom was big and fancy with marble sinks and floors. The only thumbs down was the hallway. It smelt like eggs.I hate the smell of eggs it was a rude awaking. The maids should've took care of that fast! Other than that, the information desk clerks were nice and made sure everything was okay with us. My friend and I had a great time at the Custom Hotel. I/we look for more times there. :) I say go for it if you want to stay in a luxury hotel by LAX approximately 25+ miles away from main attractions!!! I still think about my stay at the Custom Hotel everyday and I can't wait to go back..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Anonymous
Business
PHL, PA
Feb 21, 2011

Business Hotel

Conveniently located

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
Anonymous
Minnesota
Feb 13, 2011

Convenient !!

We were taking in the sites (disney, universal city, santa monica beach, hollywood, etc.) very convenient locaation ... friendly staff. They had postings of upcoming renovations ... some needed, dimly lit and small rooms ... but overall a great property. We were kind of disappointed that the bar listed was never opened.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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