Rate based on Check-in: Aug 21, 2014 Check-out: Aug 22, 2014

Custom Hotel

3 stars
8639 Lincoln Boulevard, Los Angeles, CA 90045
Hotel Overview
Reviewer score
3.4
out of 5
408 reviews
Can't go wrong!

I enjoyed staying here. A grocery store and shops are near by and also a bowling alley. Excellent... See full review

  • MizAbigail
  • Nov 26, 2013
Good Airport Hotel

Chic modern hotel with a great pool and deck bar. Staff were very friendly and accommodating.... See full review

  • fun times traveller
  • Aug 14, 2013
Mixing 60?s style with modern comforts near LA beaches

Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The pet-friendly hotel offers airport shuttle service free of charge.

Highlights
  • Close to LAX
  • Complimentary Wi-Fi access
Rooms

All rooms and suites at Custom Hotel, a Joie de Vivre Boutique Hotel feature with contemporary charm and custom LED lighting system for personalized color scheme. Each guestroom offers up-to-date amenities such as 37-inch flat-screen LCD TV, iPod docking station with stereo, on-demand movies and music, safe deposit box, and complimentary wireless Internet access. Most rooms have work desk.

Features

Custom Hotel, a Joie de Vivre Boutique Hotel, located just four miles from the famous Venice Beach in Los Angeles, offers complimentary airport shuttle service, secure valet parking and laundry and dry cleaning. A business center with printing service is also on offer.

 

Adjacent to the stadium-style sun deck and pool, DECK33 Bar Restaurant serves diners an array of Pacific Rim-inspired cuisines and various beers, cocktails and wines. Guests at Custom Hotel, a Joie de Vivre Boutique Hotel can lounge at the stadium-style sun deck, take a dip in the heated outdoor pool, and exercise at the two fitness centers during free time.

Transportation
  • LAX airport shuttle
  • Los Angeles International Airport (1.3 mi/2.2 km
Attractions
  • Promenade at Howard Hughes Parkway Center (2 mi/3.2 km)
  • Westfield Culver City Shopping Center (2.3 mi/3.8 km)
  • Venice Ocean Front Walk (3.2 mi/5.2 km)
  • Venice Beach (4.1 mi/6.6 km)
  • Los Angeles Forum (4.4 mi/7.1 km)
  • Hollywood Park Casino (4.5 mi/7.3 km)
Business
  • Eight individually decorated meeting spaces
  • Free Wi-Fi access throughout the hotel
Policies and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go:

There are no room charges for children 17 years old and old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies:

  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Dog Friendly
  • No pet fee
  • Check-in time starts at 3PM
  • Check-out time is Noon
  • Rollaway beds available upon request and availability ($25.00 fee per rollaway bed)
  • Minimum check-in age is 21

Fees:

  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.

                - Valet parking fee: US$ 20 per night (unlimited in/out privileges)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Custom Hotel Rooms

Deluxe Queen Room
Deluxe Queen Room. 265 sq ft. Comp Wi-Fi
Deluxe Two Doubles
Deluxe Two Doubles. 265 sq ft. Comp Wi-Fi.
Deluxe King Room
Deluxe King Room. 337 sq ft. Comp Wi-Fi
Elevated Queen Room
Elevated Queen Room 265 sqft Comp lounge access
Elevated King Room
Elevated King Room 337 sq ft Comp lounge access
Elevated Two Doubles Room
Elevated Two Doubles Room. 265 sq. ft.
Elevated One Bedroom Suite
1K/2Bath/Living Room/WIFI/HDTV/FRIDGE/DESK
Elevated Two Bedroom Suite
Elevated Two Bedroom Suite. 934 sq. ft.

Amenities

  • High-speed internet
  • Free airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
24 hour security
FEMA approved
Activities
Outdoor pool
Fitness Center
Golf
Solarium
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Coffee shop
Family plan
Services
24 hour front desk
Business center
Maid service
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Porters
Conference facilities
Audio visual equipment
Conference suite
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Safe
Electronic door locks

Recommendations for you

Customers who viewed Custom Hotel also booked these hotels.

Hotel Map

33.959 -118.4201
Nearby airports
Burbank-Glendale-Pasadena Airport, (BUR), 33.00, MI, N; Los Angeles International Airport, (LAX), 4.00, MI, S; Long Beach Airport Daugherty Field, (LGB), 24.00, MI, SE;
Area description
Airport

Dining

Kanpai Japanese Sushi Bar and Grill
Japanese sushi barbeque and Ramen.
Thai Talay
Thai
Italys Little Kitchen
Italian
Hacienda Del Ray
Mexican
Coffee Bean and Tea Leaf
American
Deck33
Despite its proximity to LAX- dinner at Deck33 bears no resemblance to airport food. Wherever you choose to chill-lounge sundeck or poolside cabana-a selection of wines microbrews and artisanal cocktails will help you shake off those traveling blues.
Sansai Japanese Sushi and Grill
Japanese

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (408)

Ratings and reviews for Custom Hotel

Overall score

3.4 / 5
5.01.0
408 out of 408
Amenities:
3.3
Room cleanliness:
4
Hotel staff:
3.8
Room comfort:
3.7
Location:
3.9
Value:
3.8

73% would recommend to a friend.

Sort by:
Review of Custom Hotel

Reviewer score

4
5.01.0
NLNLN
Colorado
Apr 11, 2012

Weekend visit

Great value and convenient location to Venice. The hotel is more of being trendy vs family atmosphere. The rooms are somewhat smaller with a platform bed and small bathroom. This is more for those under age of 25.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

1) Next to Ralph's grocery store. You can buy bottle water/snacks at normal prices. 2) If you're willing to walk 2 blocks, you can park on side street without paying $20 for valet. Be sure you read the parking signs because some streets have no overnight parking from 10pm-2am.

Review of Custom Hotel

Reviewer score

3
5.01.0
superduper mom
NJ
Oct 9, 2012

evaluation

experience was satisfactory except no coffee maker in room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Custom Hotel

Reviewer score

1
5.01.0
Marttch
Denver, CO.
Aug 30, 2012

Is this the 3rd World or LA?

Unbelievable how for a 4 day stay that there was no air conditioning at all with room temperatures well above 80 degrees. We asked for fans for the room and were provided with a single small fan that provided little if any relief. Only a small single window could open so circulating and eliminating the stale air was impossible. The desk staff daily promised it would be fixed by that evening but it never happened. We learned other patrons were given gratis breakfasts and parking for the inconvenience, but not us. We had stayed at this property before and really thought it was good value. However this unpleasant experience soured us for good and a great value in the past, became valueless. One star because of location and cleanliness. That might even be kind on our part!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of Custom Hotel

Reviewer score

4
5.01.0
pter
Los Angeles, CA, USA
Jul 18, 2012

Great product, poor people !

I love this place because it helps me keep visitors close to home and its a straight shot between LAX and home. But the personell service wasnt great this time. They always had a tone like I owed them something. I have personally stayed here and dont remember it being like that. I also wanted to send a SHOUT-OUT to the mangers, there should be more "little things" for customer. How do you guys NOT HAVE a map of L.A ? Or tourist guides ? Or anything that is helpful for that matter. This is still a great value for the $$ but please dont slip into comformity.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Review of Custom Hotel

Reviewer score

4
5.01.0
Kenken
Chicago
May 17, 2012

Close to the airport

Good hotel, close to LAX. But got bite by the bed bug!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of Custom Hotel

Reviewer score

4
5.01.0
Finesse the Future
Business
Clio, CA
May 17, 2012

Convienent, Contemporary Hotel

Hotel was in a convenient location, trendy decor. Rooms were small, somewhat dark, color scheme was dark blue/white. That said, the bed was comfortable and everything worked well including the free wifi. $20/day valet was a surprise. Nice casual dining/bar next door. Staff were polite and attentive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Nice diner attached to bowling alley about 500 ft N of hotel on Lincoln. Lots of mexican on the menu. Good and cheap.

Review of Custom Hotel

Reviewer score

5
5.01.0
ERok
Dumfries, VA
May 15, 2012

Great time

Friendly and knowledgeable staff with a hip room, I only wish they'd bring the DJ back to the poolside :(

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

There is a decent diner next to the Ralph's food store if you want to save some cash.

Review of Custom Hotel

Reviewer score

4
5.01.0
Sylwedydd
Madison NJ
May 8, 2012

All in all very good.

Only thing missing was a chair in the room. Mind you the bed was comfortable but I like a chair for reading and lap topping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Custom Hotel

Reviewer score

3
5.01.0
Traveling Soccer Dad
Hawaii, USA
May 1, 2012

Convenient Location

Great place if you have businees at the LMU campus. Short drive from the airport, walking distance to LMU. Real bummer there's no desk to do paperwork or place your PC. Upon closer inspection, one can see a very old old hotel was given a sloppy makeover to make it look contemporary, -old rattling A/C, painted over tiles in the bathroom, & sloppy re-paint all around - turned me off. I will stay again because of the proximity to LMU.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Time-saving tip: Short walk from hotel

Ralphs grovery store is next door

Review of Custom Hotel

Reviewer score

4
5.01.0
NLNLN
Colorado
Apr 11, 2012

Weekend visit

Great value and convenient location to Venice. The hotel is more of being trendy vs family atmosphere. The rooms are somewhat smaller with a platform bed and small bathroom. This is more for those under age of 25.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

1) Next to Ralph's grocery store. You can buy bottle water/snacks at normal prices. 2) If you're willing to walk 2 blocks, you can park on side street without paying $20 for valet. Be sure you read the parking signs because some streets have no overnight parking from 10pm-2am.

Review of Custom Hotel

Reviewer score

4
5.01.0
Sianon Bado
Atlanta, GA, USA
Mar 27, 2012

First LA getaway

I enjoyed my stay at the Custom Hotel. The rooms were nice, and the overall layout and design of the hotel was great. I like the customer service and the free WiFi. Im glad I was able to get a good deal on the room, because I ended up paying more in "hidden Charges". They don't have a parking lot so I had to pay to valet my car every day/night, which is $20 a day. The only other option was to cross my fingers and hope a parking spot on the street opened, but it never did. Then the breakfast they serve downstairs near the lobby was about $12 and only included a limited amount of food and you're only able to get water, tea, or coffee. If you want orange juice thats an extra charge of $4 a cup :-/ Deck 33 Restaurant out by the pool (which is smaller than my living room...the pool that is) has a very nice atmosphere and good drink specials. The customer service, however, could be a little better (had to wait almost 10 min before the waitress came to the table and greet us). The location of the hotel (next door to the airport, around the corner from the mall, and a short driving distance from the beach) made everything so convenient. With the exception of the "hidden charges" I would definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Shopping tip: Short drive from hotel

Westfield Culver City (former Fox Hills Mall) Beware! Went in to buy a jacket, left with nearly $300 worth of clothes.

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