Rate and special offer based on Check-in: Dec 20, 2014 Check-out: Dec 23, 2014

Custom Hotel, a Joie de Vivre Boutique Hotel

3 stars
8639 Lincoln Blvd., Los Angeles, CA 90045
Hotel Overview
Reviewer score
3.4
out of 5
256 reviews
Can't go wrong!

I enjoyed staying here. A grocery store and shops are near by and also a bowling alley. Excellent... See full review

  • MizAbigail
  • Nov 26, 2013
Good Airport Hotel

Chic modern hotel with a great pool and deck bar. Staff were very friendly and accommodating.... See full review

  • fun times traveller
  • Aug 14, 2013
Mixing 60?s style with modern comforts near LA beaches

Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The pet-friendly hotel offers airport shuttle service free of charge.

Highlights
  • Close to LAX
  • Complimentary Wi-Fi access
Rooms

All rooms and suites at Custom Hotel, a Joie de Vivre Boutique Hotel feature with contemporary charm and custom LED lighting system for personalized color scheme. Each guestroom offers up-to-date amenities such as 37-inch flat-screen LCD TV, iPod docking station with stereo, on-demand movies and music, safe deposit box, and complimentary wireless Internet access. Most rooms have work desk.

Features

Custom Hotel, a Joie de Vivre Boutique Hotel, located just four miles from the famous Venice Beach in Los Angeles, offers complimentary airport shuttle service, secure valet parking and laundry and dry cleaning. A business center with printing service is also on offer.

 

Adjacent to the stadium-style sun deck and pool, DECK33 Bar Restaurant serves diners an array of Pacific Rim-inspired cuisines and various beers, cocktails and wines. Guests at Custom Hotel, a Joie de Vivre Boutique Hotel can lounge at the stadium-style sun deck, take a dip in the heated outdoor pool, and exercise at the two fitness centers during free time.

Transportation
  • LAX airport shuttle
  • Los Angeles International Airport (1.3 mi/2.2 km
Attractions
  • Promenade at Howard Hughes Parkway Center (2 mi/3.2 km)
  • Westfield Culver City Shopping Center (2.3 mi/3.8 km)
  • Venice Ocean Front Walk (3.2 mi/5.2 km)
  • Venice Beach (4.1 mi/6.6 km)
  • Los Angeles Forum (4.4 mi/7.1 km)
  • Hollywood Park Casino (4.5 mi/7.3 km)
Business
  • Eight individually decorated meeting spaces
  • Free Wi-Fi access throughout the hotel
Policies and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go:

There are no room charges for children 17 years old and old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies:

  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Dog Friendly
  • No pet fee
  • Check-in time starts at 3PM
  • Check-out time is Noon
  • Rollaway beds available upon request and availability ($25.00 fee per rollaway bed)
  • Minimum check-in age is 21

Fees:

  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.

                - Valet parking fee: US$ 20 per night (unlimited in/out privileges)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Custom Hotel, a Joie de Vivre Boutique Hotel Rooms

Renovated Two Double Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated King Room
Renovated in June 2011, renovated Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 37 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated View Deluxe Queen Room
Renovated in June 2011, Renovated View Queen Rooms are located on floors 10-12 and include extra amenities: 37inch TV, working desk with ergonomic chair, and -best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows.
Deluxe
Double rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe Queen
Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe King
Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Renovated Queen Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking

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Reviewer score 3.9 out of 5
Reviewer score 3.6 out of 5

Hotel Map

33.959 -118.4201
Area served
Los Angeles, CA
Nearby airports
Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport - BUR
Area description
Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.

Nearby points of interest

  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Getty Center: 8.8 mi
  • Galen Center: 9.1 mi
  • Koreatown: 9.7 mi
  • Getty Villa: 10.2 mi
  • Hollywood Entertainment Museum: 10.3 mi
  • Los Angeles Convention Centre: 10.4 mi
  • Staples Center: 10.5 mi
  • Graumans Chinese Theatre: 10.8 mi
  • Kodak Theater: 10.9 mi
  • Amoeba Music: 10.9 mi
  • Magic Castle: 11 mi
  • Pershing Square: 11.4 mi
  • Hollywood Bowl: 11.6 mi
  • Angels Flight Railway: 11.7 mi
  • Museum of Neon Art: 11.7 mi
  • Monastery of the Angels: 11.7 mi
  • Bradbury Building: 11.7 mi
  • Walt Disney Concert Hall: 11.8 mi
  • Music Center: 12 mi
  • Los Angeles City Hall: 12.1 mi
  • Japanese American National Museum: 12.1 mi
  • Griffith Observatory: 12.8 mi
  • Dodger Stadium: 13 mi
  • Los Angeles Chinatown: 13.2 mi
  • Hollywood Sign: 13.4 mi
  • San Antonio Winery: 13.4 mi
  • Ultrazone Laser Tag: 13.4 mi
  • Holyland Exhibition: 13.4 mi
  • Heritage Square Museum: 15.1 mi
  • Autry Museum Of Western Heritage: 15.3 mi

Meeting facilities

Meeting Info
Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Dining

Deck 33 Bar and Restaurant
Casual bar and dining space featuring cuisine and drinks with a Pacific Rim influence and overlooking the stadium-style sun deck and pool.
Transonic
Gaming lounge equipped with Xbox Kinect and Wii, 55"TV and surround sound system.
Layover Lounge
Layover Lounge. Located in the main lobby and featuring communal tables with power outlets and seating hubs. Do not forget wine hour from 5 p.m. to 6 p.m. daily.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (256)

Ratings and reviews for Custom Hotel, a Joie de Vivre Boutique Hotel

Overall score

3.4 / 5
5.01.0
256 out of 256
Amenities:
3.3
Room cleanliness:
4
Hotel staff:
3.9
Room comfort:
3.7
Location:
3.9
Value:
3.8

75% would recommend to a friend.

Sort by:
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
NLNLN
Colorado
Apr 11, 2012

Weekend visit

Great value and convenient location to Venice. The hotel is more of being trendy vs family atmosphere. The rooms are somewhat smaller with a platform bed and small bathroom. This is more for those under age of 25.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Short walk from hotel

1) Next to Ralph's grocery store. You can buy bottle water/snacks at normal prices. 2) If you're willing to walk 2 blocks, you can park on side street without paying $20 for valet. Be sure you read the parking signs because some streets have no overnight parking from 10pm-2am.

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

2
5.01.0
Hockeydad900
Business
Seattle, WA
Jan 12, 2013

Not the usual meaning of "boutique"

This hotel is advertised as a "boutique" hotel. Not quite. It is a refurbished older hotel. But most of the renovation seems to have been a quick (and cheap) coat of paint, that is already peeling in places. It is in a good location, near LAX but not too close, and in a nice neighborhood. But it really needed a more thorough renovation. And the amenities (gym, business center) are minimal and not well maintained.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
Janita
Business
Victoria
Jan 6, 2013

Good people, great location

Minutes away from LAX, the Custom Hotel offers great value. Left too early in the morning so I missed the breakfast that starts at 0700.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Local losangelino
Business
Los Angeles, Calufornia
Dec 2, 2012

Good value

I booked this room through a special value, and I believe I got a good deal. Clean rooms, great staff. Was able to take a cab to local areas like Santa Monica and LAX with ease.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Nancelynn
Business
McKinney, Texas
Dec 1, 2012

Nice and contemporary

Stayed here on my last visit to LA. The hotel staff are very friendly and helpful. The hotel has a contemporary feel to it. Some of the amenities i.e. bathtub and sink are a little old or have cracked surfaces. But nothing too alarming and not a safety issue. Great, tasty breakfast buffet. Close to LAX and pacific hwy. I would definititely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
dawnd
Business
Las Vegas, NV, USA
Nov 30, 2012

Um, seemed cooler than it really was....

We had very high expectations of this hotel as staying at other Joie de Vivre brand hotels numerous times, so, possibly our expectations were too high. We arrived late at night and had an easy enough check in. Upon arriving to the room, fine/good/clean. There were a lot of information about the trendy lights in the room (there's a 6" stick of lights that change color via remote), and cheeky-wanna-be information. For sure, they were/are trying too hard. The writings weren't even funny....But, we did notice there is a photo booth in the lobby and a "Transonic lounge, staff favorite" on the 3rd floor, along w/ "not your average vending" on the 4th floor. Ok, great--we'll check it out in the AM. The photo booth (aka: mac computer that takes pictures): broken/out of commission. The transonic lounge, locked, but from what we could see: a room w/ a bunch of brightly colored bean bag chairs, and the vending--just plain old vending machines. Nothing exciting or out of the norm at all. Overall, hotel is clean and was quiet enough. Tries wayyyyyyy too hard to be cool & trendy and comes up very short. Just a hotel. The End.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
Northern California trave
Business
Sonoma County
Oct 22, 2012

Good value

Hotel was perfect for what I needed; ie: location, price. Room a little run down, no blow dryer, kleenex box only had one sheet left upon check in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
superduper mom
Business
NJ
Oct 9, 2012

evaluation

experience was satisfactory except no coffee maker in room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

1
5.01.0
Marttch
Business
Denver, CO.
Aug 30, 2012

Is this the 3rd World or LA?

Unbelievable how for a 4 day stay that there was no air conditioning at all with room temperatures well above 80 degrees. We asked for fans for the room and were provided with a single small fan that provided little if any relief. Only a small single window could open so circulating and eliminating the stale air was impossible. The desk staff daily promised it would be fixed by that evening but it never happened. We learned other patrons were given gratis breakfasts and parking for the inconvenience, but not us. We had stayed at this property before and really thought it was good value. However this unpleasant experience soured us for good and a great value in the past, became valueless. One star because of location and cleanliness. That might even be kind on our part!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
pter
Business
Los Angeles, CA, USA
Jul 18, 2012

Great product, poor people !

I love this place because it helps me keep visitors close to home and its a straight shot between LAX and home. But the personell service wasnt great this time. They always had a tone like I owed them something. I have personally stayed here and dont remember it being like that. I also wanted to send a SHOUT-OUT to the mangers, there should be more "little things" for customer. How do you guys NOT HAVE a map of L.A ? Or tourist guides ? Or anything that is helpful for that matter. This is still a great value for the $$ but please dont slip into comformity.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Kenken
Business
Chicago
May 17, 2012

Close to the airport

Good hotel, close to LAX. But got bite by the bed bug!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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