Rate and special offer based on Check-in: Nov 26, 2014 Check-out: Nov 27, 2014

Custom Hotel, a Joie de Vivre Boutique Hotel

3 stars
8639 Lincoln Blvd., Los Angeles, CA 90045
Hotel Overview
Reviewer score
3.4
out of 5
254 reviews
Can't go wrong!

I enjoyed staying here. A grocery store and shops are near by and also a bowling alley. Excellent... See full review

  • MizAbigail
  • Nov 26, 2013
Good Airport Hotel

Chic modern hotel with a great pool and deck bar. Staff were very friendly and accommodating.... See full review

  • fun times traveller
  • Aug 14, 2013
Mixing 60?s style with modern comforts near LA beaches

Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The pet-friendly hotel offers airport shuttle service free of charge.

Highlights
  • Close to LAX
  • Complimentary Wi-Fi access
Rooms

All rooms and suites at Custom Hotel, a Joie de Vivre Boutique Hotel feature with contemporary charm and custom LED lighting system for personalized color scheme. Each guestroom offers up-to-date amenities such as 37-inch flat-screen LCD TV, iPod docking station with stereo, on-demand movies and music, safe deposit box, and complimentary wireless Internet access. Most rooms have work desk.

Features

Custom Hotel, a Joie de Vivre Boutique Hotel, located just four miles from the famous Venice Beach in Los Angeles, offers complimentary airport shuttle service, secure valet parking and laundry and dry cleaning. A business center with printing service is also on offer.

 

Adjacent to the stadium-style sun deck and pool, DECK33 Bar Restaurant serves diners an array of Pacific Rim-inspired cuisines and various beers, cocktails and wines. Guests at Custom Hotel, a Joie de Vivre Boutique Hotel can lounge at the stadium-style sun deck, take a dip in the heated outdoor pool, and exercise at the two fitness centers during free time.

Transportation
  • LAX airport shuttle
  • Los Angeles International Airport (1.3 mi/2.2 km
Attractions
  • Promenade at Howard Hughes Parkway Center (2 mi/3.2 km)
  • Westfield Culver City Shopping Center (2.3 mi/3.8 km)
  • Venice Ocean Front Walk (3.2 mi/5.2 km)
  • Venice Beach (4.1 mi/6.6 km)
  • Los Angeles Forum (4.4 mi/7.1 km)
  • Hollywood Park Casino (4.5 mi/7.3 km)
Business
  • Eight individually decorated meeting spaces
  • Free Wi-Fi access throughout the hotel
Policies and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go:

There are no room charges for children 17 years old and old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies:

  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Dog Friendly
  • No pet fee
  • Check-in time starts at 3PM
  • Check-out time is Noon
  • Rollaway beds available upon request and availability ($25.00 fee per rollaway bed)
  • Minimum check-in age is 21

Fees:

  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.

                - Valet parking fee: US$ 20 per night (unlimited in/out privileges)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Custom Hotel, a Joie de Vivre Boutique Hotel Rooms

Renovated Two Double Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated King Room
Renovated in June 2011, renovated Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 37 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated View Deluxe Queen Room
Renovated in June 2011, Renovated View Queen Rooms are located on floors 10-12 and include extra amenities: 37inch TV, working desk with ergonomic chair, and -best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows.
Deluxe
Double rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe Queen
Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe King
Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Renovated Queen Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking

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Reviewer score 3.9 out of 5
Reviewer score 3.6 out of 5

Hotel Map

33.959 -118.4201
Area served
Los Angeles, CA
Nearby airports
Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport - BUR
Area description
Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.

Nearby points of interest

  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Getty Center: 8.8 mi
  • Galen Center: 9.1 mi
  • Koreatown: 9.7 mi
  • Getty Villa: 10.2 mi
  • Hollywood Entertainment Museum: 10.3 mi
  • Los Angeles Convention Centre: 10.4 mi
  • Staples Center: 10.5 mi
  • Graumans Chinese Theatre: 10.8 mi
  • Kodak Theater: 10.9 mi
  • Amoeba Music: 10.9 mi
  • Magic Castle: 11 mi
  • Pershing Square: 11.4 mi
  • Hollywood Bowl: 11.6 mi
  • Angels Flight Railway: 11.7 mi
  • Museum of Neon Art: 11.7 mi
  • Monastery of the Angels: 11.7 mi
  • Bradbury Building: 11.7 mi
  • Walt Disney Concert Hall: 11.8 mi
  • Music Center: 12 mi
  • Los Angeles City Hall: 12.1 mi
  • Japanese American National Museum: 12.1 mi
  • Griffith Observatory: 12.8 mi
  • Dodger Stadium: 13 mi
  • Los Angeles Chinatown: 13.2 mi
  • Hollywood Sign: 13.4 mi
  • San Antonio Winery: 13.4 mi
  • Ultrazone Laser Tag: 13.4 mi
  • Holyland Exhibition: 13.4 mi
  • Heritage Square Museum: 15.1 mi
  • Autry Museum Of Western Heritage: 15.3 mi

Dining

Deck 33 Bar and Restaurant
Casual bar and dining space featuring cuisine and drinks with a Pacific Rim influence and overlooking the stadium-style sun deck and pool.
Transonic
Gaming lounge equipped with Xbox Kinect and Wii, 55"TV and surround sound system.
Layover Lounge
Layover Lounge. Located in the main lobby and featuring communal tables with power outlets and seating hubs. Do not forget wine hour from 5 p.m. to 6 p.m. daily.

Meeting facilities

Meeting Info
Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (254)

Ratings and reviews for Custom Hotel, a Joie de Vivre Boutique Hotel

Overall score

3.4 / 5
5.01.0
254 out of 254
Amenities:
3.3
Room cleanliness:
4
Hotel staff:
3.8
Room comfort:
3.7
Location:
3.9
Value:
3.8

75% would recommend to a friend.

Sort by:
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Sianon Bado
Atlanta, GA, USA
Mar 27, 2012

First LA getaway

I enjoyed my stay at the Custom Hotel. The rooms were nice, and the overall layout and design of the hotel was great. I like the customer service and the free WiFi. Im glad I was able to get a good deal on the room, because I ended up paying more in "hidden Charges". They don't have a parking lot so I had to pay to valet my car every day/night, which is $20 a day. The only other option was to cross my fingers and hope a parking spot on the street opened, but it never did. Then the breakfast they serve downstairs near the lobby was about $12 and only included a limited amount of food and you're only able to get water, tea, or coffee. If you want orange juice thats an extra charge of $4 a cup :-/ Deck 33 Restaurant out by the pool (which is smaller than my living room...the pool that is) has a very nice atmosphere and good drink specials. The customer service, however, could be a little better (had to wait almost 10 min before the waitress came to the table and greet us). The location of the hotel (next door to the airport, around the corner from the mall, and a short driving distance from the beach) made everything so convenient. With the exception of the "hidden charges" I would definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Shopping tip: Short drive from hotel

Westfield Culver City (former Fox Hills Mall) Beware! Went in to buy a jacket, left with nearly $300 worth of clothes.

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Nance555
Business
Los Angeles, CA
Oct 25, 2013

Great Stay

Room was great, clean, and comfortable! The location is the best! Their bar has delicious drinks! Overall great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The Bar!

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
lotustattoo
Business
Madison, WI
Sep 7, 2013

Pleasantly Surprised

My trip started with being picked up at LAX by a friendly driver in the Custom Hotel shuttle. The front desk staff were very welcoming. My room was on the top floor with a distant view of the ocean. After dinner upon returning to my room I found a condolence card with a Starbucks gift card inside. My cousin who was also staying at the hotel mentioned to the front desk that we were there for our aunt's funeral and that I had just lost my mother so they responded with this lovely gesture. I loved the concept lounges on multiple floors, close proximity to LAX, Venice, Marina Del Rey and all that LA has to offer. Plus the price was right. I will definitely consider this hotel for future LA visits.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Amc2
Business
Lax
Aug 22, 2013

Friendly helpfull service

A good location for a layover - had a long wait on arrival for free transfer, but apart from that friendly and helpfull service. Had one meal in the restaurant frequented by a well known actor which was a pleasant surprise. Olisha on reception was particularly helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

5
5.01.0
fun times traveller
Business
Canada
Aug 14, 2013

Good Airport Hotel

Chic modern hotel with a great pool and deck bar. Staff were very friendly and accommodating. Location is great if you need to be near LAX but it's not that close to anything else unless you will be travelling by car. Overall a nice place to stay during layovers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

1
5.01.0
FrequentTraveler 888
Business
Los Angeles, CA
Jul 18, 2013

Strange Vibe

If you are looking for a hotel close to the airport I would stay somewhere else. It seems as if the hotel was "redone" to become a trendy LA hotel but corners were cut so instead it seems cheap and a bit tacky. We arrived late at night and found it strange that the front desk person had to radio to make sure our room was clean - especially considering that the hotel was by no means full. The elevator and hallway had a strange smell and our room smelled terribly like smoke - also strange since the front desk person made a point to tell us it was a non-smoking hotel. While the room looked clean, I couldn't shake the feeling of it being dirty; I could hardly sleep and was glad to check out the next morning.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

3
5.01.0
Ika mom
Business
West Bloomfield, MI
Jul 16, 2013

College visit

My daughter and I stayed at this hotel during her college visits and its convenient location was one of the factors of choice. The clean decor reminds of a loft. Maybe not good for a long stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
aditya2u2
Business
San Francisco, CA
Jul 4, 2013

Value for money

+ Excellent location + Friendly staff + Decent breakfast buffet at reasonable price + Complimentary wifi - Overnight parking charges ($20 per day)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

5
5.01.0
Carolyn Waller
Business
Houston Texas
Jul 2, 2013

Vacation

Loved it it felt like home and it was my first time in LA I can't wait to visit again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
TimothyA
Business
San Francisco
Jun 5, 2013

Excellent Airport Hotel

I've stayed at Custom Hotel twice now and have enjoyed my stay each time. Affordably priced but a high end boutique hotel vibe, this is the intimate hotel for near-the-airport lodging. Food and drink excellent, and a grocery store is across the street. I was happy to see the addition of a desk in my room this time, where the room did not have a desk one year ago. Happy to see Custom is listening to it's customers. I look forward to staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

A grocery store within walking distance allows access to a healthy breakfest or lunch with yogurt and fresh fruit options.

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
5.01.0
Flower5
Business
Tucson, Arizona
May 28, 2013

Convenience

Stayed there for an interview. Location was great, short drive to many different places

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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