Rate and special offer based on Check-in: May 4, 2014 Check-out: May 5, 2014

Custom Hotel, a Joie de Vivre Boutique Hotel

3 stars
8639 Lincoln Blvd., Los Angeles, CA 90045
Hotel Overview
Reviewer score
3.4
out of 5
248 reviews
Can't go wrong!

I enjoyed staying here. A grocery store and shops are near by and also a bowling alley. Excellent... See full review

  • MizAbigail
  • Nov 26, 2013
Good Airport Hotel

Chic modern hotel with a great pool and deck bar. Staff were very friendly and accommodating.... See full review

  • fun times traveller
  • Aug 14, 2013
Mixing 60?s style with modern comforts near LA beaches

Custom Hotel, a Joie de Vivre Boutique Hotel is a chic haven in Los Angeles that provides tastefully designed rooms and near LAX. The six social lounges on site with unique concepts and appointments are perfect spots to unwind and relax, play Xbox and Wii, enjoy drinks and snacks, or admire art collections. Custom Hotel also has heated outdoor pool for leisure. Several stylish meeting rooms are available for corporate or social functions of up to 400 people. The pet-friendly hotel offers airport shuttle service free of charge.

Highlights
  • Close to LAX
  • Complimentary Wi-Fi access
Rooms

All rooms and suites at Custom Hotel, a Joie de Vivre Boutique Hotel feature with contemporary charm and custom LED lighting system for personalized color scheme. Each guestroom offers up-to-date amenities such as 37-inch flat-screen LCD TV, iPod docking station with stereo, on-demand movies and music, safe deposit box, and complimentary wireless Internet access. Most rooms have work desk.

Features

Custom Hotel, a Joie de Vivre Boutique Hotel, located just four miles from the famous Venice Beach in Los Angeles, offers complimentary airport shuttle service, secure valet parking and laundry and dry cleaning. A business center with printing service is also on offer.

 

Adjacent to the stadium-style sun deck and pool, DECK33 Bar Restaurant serves diners an array of Pacific Rim-inspired cuisines and various beers, cocktails and wines. Guests at Custom Hotel, a Joie de Vivre Boutique Hotel can lounge at the stadium-style sun deck, take a dip in the heated outdoor pool, and exercise at the two fitness centers during free time.

Transportation
  • LAX airport shuttle
  • Los Angeles International Airport (1.3 mi/2.2 km
Attractions
  • Promenade at Howard Hughes Parkway Center (2 mi/3.2 km)
  • Westfield Culver City Shopping Center (2.3 mi/3.8 km)
  • Venice Ocean Front Walk (3.2 mi/5.2 km)
  • Venice Beach (4.1 mi/6.6 km)
  • Los Angeles Forum (4.4 mi/7.1 km)
  • Hollywood Park Casino (4.5 mi/7.3 km)
Business
  • Eight individually decorated meeting spaces
  • Free Wi-Fi access throughout the hotel
Policies and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go:

There are no room charges for children 17 years old and old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies:

  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Dog Friendly
  • No pet fee
  • Check-in time starts at 3PM
  • Check-out time is Noon
  • Rollaway beds available upon request and availability ($25.00 fee per rollaway bed)
  • Minimum check-in age is 21

Fees:

  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.

                - Valet parking fee: US$ 20 per night (unlimited in/out privileges)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Custom Hotel, a Joie de Vivre Boutique Hotel Rooms

Renovated Two Double Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated King Room
Renovated in June 2011, renovated Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 37 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.
Renovated View Deluxe Queen Room
Renovated in June 2011, Renovated View Queen Rooms are located on floors 10-12 and include extra amenities: 37inch TV, working desk with ergonomic chair, and -best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows.
Deluxe
Double rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe Queen
Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Deluxe King
Deluxe King Rooms are 337 sq ft featuring one king bed and are located on floors 2-9. All guest rooms include complimentary wireless Internet, working desk, 26 inch flat screen LCD TV's, stereo with iPod docking station, , 300 thread-count cotton linens, On Demand movies and laptop accommodating safes. All rooms and suites are smoke-free.
Renovated Queen Room
Renovated in June 2011, Renovated Queen rooms are 264 sq ft featuring two double beds and are located on floors 2-9. All guest rooms include complimentary wireless Internet, 37 inch flat screen LCD TV's, stereo with iPod docking station, 300 thread-count cotton linens, On Demand movies and laptop accommodating safes.

Amenities

  • WiFi
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking

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Reviewer score 3.9 out of 5
Reviewer score 3.7 out of 5

Hotel Map

33.959 -118.4201
Area served
Los Angeles, CA
Nearby airports
Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport - BUR
Area description
Custom Hotel is nestled 1 mile from commercial and retail space of the newly developed Playa Vista community and Marina Del Rey and adjacent to the Los Angeles International Airport and within reach of Santa Monica Venice, Manhattan Beach and Century City.

Nearby points of interest

  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Simon Wiesenthal Center: 6.6 mi
  • Westwood Memorial Park: 7 mi
  • University of California: 7.8 mi
  • Pauley Pavilion: 7.9 mi
  • Petersen Automotive Museum: 7.9 mi
  • Page Museum at the La Brea Tar Pits: 8.1 mi
  • Fowler Museum at UCLA: 8.1 mi
  • County Museum of Art: 8.1 mi
  • UCLA: 8.2 mi
  • Kitson: 8.3 mi
  • Los Angeles Memorial Coliseum: 8.5 mi
  • Farmers Market: 8.6 mi
  • The Grove: 8.6 mi
  • California Science Center: 8.7 mi
  • J. Paul Getty Center: 8.8 mi
  • Getty Center: 8.8 mi
  • Galen Center: 9.1 mi
  • Koreatown: 9.7 mi
  • Getty Villa: 10.2 mi
  • Hollywood Entertainment Museum: 10.3 mi
  • Los Angeles Convention Centre: 10.4 mi
  • Staples Center: 10.5 mi
  • Graumans Chinese Theatre: 10.8 mi
  • Kodak Theater: 10.9 mi
  • Amoeba Music: 10.9 mi
  • Magic Castle: 11 mi
  • Pershing Square: 11.4 mi
  • Hollywood Bowl: 11.6 mi
  • Angels Flight Railway: 11.7 mi
  • Museum of Neon Art: 11.7 mi
  • Monastery of the Angels: 11.7 mi
  • Bradbury Building: 11.7 mi
  • Walt Disney Concert Hall: 11.8 mi
  • Music Center: 12 mi
  • Los Angeles City Hall: 12.1 mi
  • Japanese American National Museum: 12.1 mi
  • Griffith Observatory: 12.8 mi
  • Dodger Stadium: 13 mi
  • Los Angeles Chinatown: 13.2 mi
  • Hollywood Sign: 13.4 mi
  • San Antonio Winery: 13.4 mi
  • Ultrazone Laser Tag: 13.4 mi
  • Holyland Exhibition: 13.4 mi
  • Heritage Square Museum: 15.1 mi
  • Autry Museum Of Western Heritage: 15.3 mi

Dining

Deck 33 Bar and Restaurant
Casual bar and dining space featuring cuisine and drinks with a Pacific Rim influence and overlooking the stadium-style sun deck and pool.
Transonic
Gaming lounge equipped with Xbox Kinect and Wii, 55"TV and surround sound system.
Layover Lounge
Layover Lounge. Located in the main lobby and featuring communal tables with power outlets and seating hubs. Do not forget wine hour from 5 p.m. to 6 p.m. daily.

Meeting facilities

Meeting Info
Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (248)

Ratings and reviews for Custom Hotel, a Joie de Vivre Boutique Hotel

Overall score

3.4 / 5
248 out of 248
Amenities:
3.3
Room cleanliness:
4
Hotel staff:
3.8
Room comfort:
3.7
Location:
3.9
Value:
3.8

75% would recommend to a friend.

Sort by:
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Sianon Bado
Atlanta, GA, USA
Mar 27, 2012

First LA getaway

I enjoyed my stay at the Custom Hotel. The rooms were nice, and the overall layout and design of the hotel was great. I like the customer service and the free WiFi. Im glad I was able to get a good deal on the room, because I ended up paying more in "hidden Charges". They don't have a parking lot so I had to pay to valet my car every day/night, which is $20 a day. The only other option was to cross my fingers and hope a parking spot on the street opened, but it never did. Then the breakfast they serve downstairs near the lobby was about $12 and only included a limited amount of food and you're only able to get water, tea, or coffee. If you want orange juice thats an extra charge of $4 a cup :-/ Deck 33 Restaurant out by the pool (which is smaller than my living room...the pool that is) has a very nice atmosphere and good drink specials. The customer service, however, could be a little better (had to wait almost 10 min before the waitress came to the table and greet us). The location of the hotel (next door to the airport, around the corner from the mall, and a short driving distance from the beach) made everything so convenient. With the exception of the "hidden charges" I would definitely go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Shopping tip: Short drive from hotel

Westfield Culver City (former Fox Hills Mall) Beware! Went in to buy a jacket, left with nearly $300 worth of clothes.

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
aditya2u2
San Francisco, CA
Jul 4, 2013

Value for money

+ Excellent location + Friendly staff + Decent breakfast buffet at reasonable price + Complimentary wifi - Overnight parking charges ($20 per day)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

5
Carolyn Waller
Houston Texas
Jul 2, 2013

Vacation

Loved it it felt like home and it was my first time in LA I can't wait to visit again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
TimothyA
Business
San Francisco
Jun 5, 2013

Excellent Airport Hotel

I've stayed at Custom Hotel twice now and have enjoyed my stay each time. Affordably priced but a high end boutique hotel vibe, this is the intimate hotel for near-the-airport lodging. Food and drink excellent, and a grocery store is across the street. I was happy to see the addition of a desk in my room this time, where the room did not have a desk one year ago. Happy to see Custom is listening to it's customers. I look forward to staying there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

A grocery store within walking distance allows access to a healthy breakfest or lunch with yogurt and fresh fruit options.

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Flower5
Business
Tucson, Arizona
May 28, 2013

Convenience

Stayed there for an interview. Location was great, short drive to many different places

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

5
Political Junkie
Los Angeles
May 23, 2013

Like any Joie deVivre hotel, it has a special charm

We really enjoyed our stay and would love to go back again. Has a very fun and hip vibe, and the room was comfortable and groovy in a sleak and cozy way.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Bextravels
NC
May 22, 2013

One-of-a-kind!

What a great little quirky hotel! If you're tired of the same old boring hotel, Custom Hotel will definitely be a surprise. Rooms are small, but comfortable and unique. Platform beds, modern design. Interesting lounges and features on each guest floor, and the hotel definitely takes a tongue-in-cheek approach to business that is a delightful change from the ordinary. The restaurant is also good. Very convenient to LAX, and a very comfortable shuttle. We'll be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

2
Arigato
Business
CA
May 20, 2013

So disappointed

I chose Custom Hotel because it is close from LAX. At first, their service was great and room was pretty good too. However, I got a scar on my car after a ballet parking and I recognize it later because they didn't tell me anything about that accident. They even try to cheat their fault by painting some weird color on my rent car. I was so angry about that.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

5
jim1
sydney australia
May 20, 2013

custom hotel los angeles

Great hotel in los Angeles ...great rates service ...awesome bar restaurant ... rooms are clean spotless ..beds comfortable great TV 40inch quiet close to Venice beach Manhattan beach everything LA has to offer i love this place...always friendly staff and clientele

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Park across road free and safe and saves you $20 a night valet costs ... bristol farms supermarket across road has breakfast for parking $5 it's great as well

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Umbarra
Business
Honolulu
May 17, 2013

Contemporary hip hotel

I stayed just two days, wish it were longer. I loved the design concept and follow-thru... More cb2 than some frilly pinky jcpenny look that most hotels have. Very comfortable bed and bedding, loved the simple but delightful shower, fabulous value. It's right next to Ralph's and Otis, has a view since there are no tall buildings around it, and a little window that can let in fresh air. Will def stay there again if I can remember the name. Odd name.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Custom Hotel, a Joie de Vivre Boutique Hotel

Reviewer score

4
Glitzern
Naples, Fl
May 5, 2013

I love this hotel

I've stayed at the Custom Hotel several times when visiting LA. It's the best value I've found. It's conveniently located, has nice rooms, a pool, and the staff is extremely friendly and helpful. The only downside is the $20/day valet parking with no other parking options.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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