Rate and special offer based on Check-in: Nov 25, 2014 Check-out: Nov 26, 2014

Hotel Maya - a DoubleTree by Hilton

4 stars
700 Queensway Drive, Long Beach, CA 90802
Hotel Overview
Reviewer score
4.2
out of 5
117 reviews
Comfortable and beautiful

Stayed for a business trip. Room was very comfortable. View was beautiful. Service was great. See full review

  • SillyREL
  • Jan 29, 2014
Favorite place to stay in Southern California

We have been coming here for years. Beautiful view, great beds, nice staff and lots to do free bus... See full review

  • Janet's jive
  • Jan 8, 2014
Scenic, Latin-themed oasis makes the perfect hideaway

A recent multi-million-dollar renovation has upgraded this choice oceanfront boutique property, which offers guests a unique cross-cultural fusion of Latin America and Southern California. Lush gardens, gorgeous ocean and downtown views, together with cozy guest rooms offering generous amenities, ample recreation facilities and delicious cuisine make Joie de Vivre's Hotel Maya an ideal Long Beach destination.

Highlights
  • Private balconies with garden or ocean-front views
  • Complimentary Wi-Fi access in all guest rooms
  • Lush tropical landscaping
Location
The Hotel Maya's location abounds with excellent water sports, shopping and entertainment options. Vibrant Long Beach attractions are also nearby. A pet-friendly policy and a multilingual front-desk and concierge staff round out the quality services offered by this resort-style boutique property.
Rooms
All of the Hotel Maya's 197 spacious guest rooms offer private patios or balconies with either ocean-front or garden views. Each room comes with a king bed or two queen beds. Beds feature double-sided pillow-top mattresses and decorative stone headboards; guests also have their choice of hypoallergenic feather-down or therapeutic pillows. Each room comes with complimentary Wi-Fi access, 37-inch flat-screen HDTVs with free HBO, ergonomic chairs and workstations. Bathroom amenities include massage showerheads, granite countertops and Lather bath products.
Features
A fusion of exotic Latin American and sunny Southern Californian sets the mood here. Lush gardens and oceanfront surroundings create a tropical resort vibe, complemented by sumptuous Latin American and coastal Mexican cuisine at Fuego restaurant.
Recreation
The Hotel Maya's ample recreational facilities include an outdoor heated pool with floating cabanas, a fitness center and Universal gym as well as beach volleyball, bocce ball, tennis and basketball courts adjacent to the main building. Bicycle and Segway rentals are also available.
Transportation
  • Los Angeles International Airport (27 minutes)
  • Long Beach Airport (13 minutes)
  • John Wayne Orange County Airport (36 minutes)
Attractions
  • The Pike at Rainbow Harbor shopping, dining, entertainment complex (less than 1 mi/1 km)
  • Queen Mary (less than 1 mi/1 km)
  • Aquarium of the Pacific (2 mi/3.5 km)
  • Disneyland (27 mi/43 km)
  • Santa Monica Pier and Third Street Promenade (31 mi/50 km)
Business
  • Business center with complimentary Wi-Fi and both PC and Mac computers
  • 20,000 square feet of flexible meeting space including an expansive ballroom overlooking the ocean and downtown Long Beach; perfect for gala corporate events

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

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Hotel Map

33.7571 -118.1999
Nearby airports
Long Beach Airport, (LGB), 8.00, MI, S; Los Angeles Intl Airport, (LAX), 22.00, MI, N; John Wayne/Orange County Airport, (SNA), 30.00, MI, S;

Nearby points of interest

  • Walter Pyramid: 5.3 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (117)

Ratings and reviews for Hotel Maya - a DoubleTree by Hilton

Overall score

4.2 / 5
5.01.0
117 out of 117
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.3
Value:
4.1

84% would recommend to a friend.

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Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

2
5.01.0
Just Fun Early 30s
Business
Huntington Beach, California
Oct 14, 2014

facelift doesn't work

the hotel was given a facelift from an older era..the decor and look are nice..but underneath, it's still that old hotel..beds were uncomfortable, system crashed on saturday night so they wouldn't seat us at the bar, and wouldn't sell anything from the gift shop except for cash...a seat cushion was ripped at the seems...basically, you expect that at a motel, but not a hotel this pricey..very disappointed...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

2
5.01.0
jesus garcia
Business
long beach California
Feb 17, 2014

Valentine's Day

Hmmm I was in line (I'm a bit on the brown side) with a bunch of light skinned blond haired people when the security or driver comes around handing out cookies but when he got to me he stopped and had to ask ME if he could help ME then asked if I was checking in I answered he then proceeded with the rest of the people who he didn't ask anything to(don't go there if your not white it's not a place for you) then I find my room was not ready they asked if I wanted a handicap able room I said no but that didn't matter to them don't know why they asked they gave me a handicap room to which the keys did not work on later in the night some people in an upstairs room began harassing us and taking pictures of my girlfriend n I asked for a different room and they said no so I was stuck in my room for the rest of the night....... feeling overcharged

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

4
5.01.0
SillyREL
Business
New York, NY
Jan 29, 2014

Comfortable and beautiful

Stayed for a business trip. Room was very comfortable. View was beautiful. Service was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
4
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

4
5.01.0
Janet's jive
Business
Anchorage, Alaska
Jan 8, 2014

Favorite place to stay in Southern California

We have been coming here for years. Beautiful view, great beds, nice staff and lots to do free bus to take you to Shoreline Village and Belmont Shore. $1.00 boat shuttle back and forth to hot spots. Great food and drinks at both the May and the Reef next door (great steak oscar at the Reef)! Pet friendly a great safe place to walk your dog.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

3
5.01.0
Goldensandra
Business
Abbotsford, B.C. Canada
Dec 1, 2013

Has a nice view that's about it

Booked a deluxe king with ocean view. Got a mediocre room with a nice view of the side of the restaurant. Had to wait 2 hours for a different room. Made dinner reservations when we got to the restaurant the hostess started arguing with us about what table we wanted. The only good thing about this place is the views are lovely and the wait staff is very good. Other than that I would book somewhere else and go for dinner at the restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

3
5.01.0
Guy 1
Business
Minnesota
Apr 9, 2013

Ok but there is much better

I thought the hotel itself was pretty cool but its location is terrible. It's extremely hard to get to at least it we for us late at night. The staff was very friendly and helpful which was nice to come in too. However they do allow pets there and you can tell, we needed our room cleaned before we could stay. It's a nice hotel but I think for the price there are some better options.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

1
5.01.0
Lab4
Business
Houston, TX, USA
Apr 30, 2012

Very disappointing!

I was very disappointed with the room quality! There wasn't even a vanity in the bathroom to put things on. It looked like they took and old, abandoned hotel and tried to fix it up, but did a horrible job! WAY over priced for what you get. I would NEVER stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

4
5.01.0
Aykerica
Business
Seattle, WA, USA
Mar 6, 2012

Comfortable for business trip

Spacious room, clean, comfortable bed, and tasty modern restaurant with a water view. Staff members were professional, kind, and prompt. Exceeded my expectations for my business trip. Location wasn't super convenient to the convention center, but a free shuttle offered reliable, free, and safe transportation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

4
5.01.0
Anonymous
Business
Phoenix, AZ
Jul 25, 2011

Beautiful

The hotel was gorgeous. Unfortunately, when we entered our hotel room we noticed that it had not been cleaned after the last guest. We called the front desk, and they quickly gave us a new room. We paid for waterview but the room they gave us had a view of the roof of the adjacent building. We requested the previous room be cleaned, so we could stay there instead. We were able to go back to the previous room, and we were very happy with it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Queen Mary

Review of Hotel Maya - a DoubleTree by Hilton

Reviewer score

4
5.01.0
Local on a Staycation
Business
Long Beach, CA (local)
Apr 11, 2011

major hiccup but wonderful otherwise

My husband and I were celebrating our one year wedding anniversary and couldn't afford the time to travel anywhere because of his work schedule. We took a "staycation" here--we live in Long Beach and chose to stay at this newer hotel because it looked beautiful in the pictures. We thought we reserved a room with our own private balcony because it said it had a "water view," which it did, but no balcony. :( It was our mistake. However, we may have had a better room because the ones we saw with balconies had lots of people outside with music, drinking and ours was nice and quiet. We stayed in building #4, which I think is the best because it is right next to the pool and has the fitness center rooms on the first floor. Our room was next to the pool but no windows by it so if the pool was ever crowded, (which it never was while we were there), it would not have been loud at all. Everything was immaculate including the bedding all being stark white and wonderfully soft. One major hiccup though. There was a condom on the floor next to our bed which we think someone may have thrown in to the room when we went out for dinner. We forgot to shut the door completely and never saw it when we first arrived. When we came back the door was ajar, nothing was missing, the room was spotless, but there was a single opened (though clearly not completely used) condom on the floor!! It was a bit horrifying, but the response of the staff was fast and the best it could have been given the situation. It was all really odd since it was not there when we arrived--we wondered if someone through it there to get the cleaning person in trouble or something. Anyway, it is something that could happen at any hotel and everything else there was wonderful, so we overlooked it. We had a wonderful time and relaxed in the whirlpool before bed, which is next to the pool. I will say though that the music playing by the pool made us feel like we were in a nightclub, and we are not that type of people. One last thing--upon arrival and check-in, we were each handed a large, warm, yummy chocolate chip cookie. That made the $15 per night parking seem like no big deal (we think that is their way of easing that blow). It was really yummy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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