Doubletree Paradise Valley Resort Scottsdale

The room was nice and clean with a great view. The lobby was nice and the health club was perfect.

The staff is professional and friendly. Room was clean although carpet needed cleaning. Screen door to patio didn't work, had to remove. Beds ok, but too soft and pillows too soft. Shower area needs updating. Good HDTV, in-room coffee and wet bar, handy iron, nice desk. Free wireless in room would be better. Restaurant breakfast and bar service excellent. Room service also excellent and super food. Easy checkout. Parking a bit crowded due to resort events. In summary an excellent getaway place.

Nice Hotel, very nice garden's around the pool area's, thought maybe it was a little overpriced like most in this area, close to shopping, had booked a upgraded pool view room and when we arrived had a view of scottsdale rd and the baptist church across the street, called the desk and they very politely switched us the next day

Went to watch two NCAA bowl games that were in the area and enjoy some golfing. It is in very convenient location for all this. Scottsdale is beautiful city. Staff is average at best. Late night staff is horrible. Seemed as though we were annoying them needing toilet paper that was not checked on when room cleaned that day and wanted $15 just to use microwave to reheat leftover dinner when we got back after games end late and fight traffic. The beds are not nearly as comfortabe as they are advertised to be. View from second floor rooms is of flat top roofs of other rooms that desperately need cleaned. Creamer for coffee in room was curdled. Will find another place in that area to stay again.

We have stayed at this Hotel before. The beds are very comfortable with lots of pillows. Large rooms. And it has a outstanding Breakfast Buffet to start off the day.

Very comfortable and quiet property. The breakfast buffet was great.

1st, decided to change hotels to Doubletree because we had our 3 children with us and they offered a 2 heated pools and a playground area for the younger girls... We paid EXTRA for our room online so that we would have a courtyard view or pool view... Our room was basic! Our courtyard view was a fountain, "under construction...." The heated pool(s) was also "under construction" as well as the playground area that attracted us to this hotel.. Paid extra for a mini bar key, which mini bar door was broken and tied close with a zip tie. Real classy

While the service was excellent, the staff friendly and helpful, and the prices no worse than what one would expect, I have no plans to return to this hotel unless things change substantially. Why? Because it is in a complete cell-phone dead zone. Even standing outside away from the buildings, I barely got a bar and a half. In my room, I couldn't even receive a text. Email? Forget it. Since I was planning on using my smartphone to handle some business via email and/or phone calls, this put a serious crimp in what I could accomplish. For all intents and purposes, I was completely out of touch for three days. Oh, and the in-room breakfast I ordered was so awful I could only eat about four bites. I made them take it off the bill. Many people routinely do things like this, but i generally do not, which indicated just how bad the food was.

The room was made up each day with the bed made up smartly. Bathroom was refreshed with clean towels and floor and shower wiped down. However, it seems that the staff have NOT been trainded to replaced used water glasses, nor wipe up the water rings left on the glass tops of lamp stands, nor empty and dry a used ice bucket, nor vacuum more than six(6) inches under the edge of the beds. The latter was true as there was a red piece of plastic viewable from the writing desk. It was there for the three(3) days I was there! I think these are small items that need to be included in the training of staff. It appears that it is not at this time..

Really nice hotel. Clean, beautiful pool area. Nice staff.