Rate and special offer based on Check-in: May 28, 2013 Check-out: May 31, 2013

BEST WESTERN Phoenix I-17 MetroCenter Inn

3 stars
8101 N Black Canyon Highway, Phoenix, AZ 85021-4857
Hotel Overview
Reviewer score
3.5
out of 5
53 reviews
What I hoped for..

Nice breakfast, pleasant staff, comfortable room....A good choice... See full review

  • Nerlman
  • Apr 15, 2013
good stay

Beautiful environment, great amenities, close to airport, clean rooms. See full review

  • Dovi
  • May 6, 2013
Centrally located only minutes from downtown and just north of Phoenix Sky Harbor International Airport, with the Convention Center, shopping and major sports venues nearby, the BEST WESTERN Phoenix I-17 MetroCenter Inn is positioned along the I-17 business park corridor, we proudly offer convenience, comfort and outstanding Award Winning service. Once you've arrived at our hotel, you'll find a lot of great amenities waiting for you in your room. Need to get some work completed during your stay with us? We offer complimentary high-speed Internet access in every guest room and a business center located in the lobby for your convenience. Prop your laptop on our work desk and type away while you watch TV. Or simply listen to your favorite kind of music on the alarm clock radio. When you're ready for some rest, hunker down for the night & call our Guest Service Agent to schedule your wakeup call so you don't miss our complimentary full breakfast buffet every morning! This BEST WESTERN Phoenix I-17 MetroCenter Inn's convenient access to the I-17 allows guests to enjoy a quick and easy drive to many of the most popular attractions in Phoenix such as the Arizona Science Center, the Phoenix Convention Center, and US Airways Center, home of the Phoenix Suns. Spend the morning golfing at one of the many fabulous courses in Phoenix or take a stroll through the Desert Botanical Gardens. With just a short drive, you can catch a Diamondbacks baseball game at Chase Field or see an Arizona Cardinals football game! Visit our hotel in Phoenix and you will always start and end each day with everything you need for an enjoyable visit to Phoenix, AZ, so hurry to make your reservation today!

BEST WESTERN Phoenix I-17 MetroCenter Inn Rooms

1 DOUBLE BED
1 DOUBLE BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,BATHTUB,SMOK,FULL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,EXECUTIVE RM,NSMK,PILOTP BD,COFMKR,HAIR,FULL BREAKFAST
1 DOUBLE BED
1 DOUBLE BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,EXECUTIVE RM,NSMK,PILOTP BD,MICRWV,REFRG,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,FULL BREAKFAST

Amenities

  • High-speed internet
  • FREE parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Heated pool
Fitness center or spa
Dining
Restaurant
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Laundry service
Express check in
Guest laundromat
Security
Wake-up service
Multilingual
Safe deposit box
Conference facilities
Internet
High-speed internet
Parking
FREE parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Electronic door locks
Ironing board

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Hotel Map

33.555 -112.1116
Area served
Grand Canyon, Lake Havasu City, Fountain Hills, Sedona, Camp Verde, Carefree, Apache Junction, Peoria, Cave Creek, Queen Creek, New River, Payson, Chandler, Litchfield Park, Sun City, Anthem, Scottsdale, Glendale, Goodyear, Tempe, Flagstaff, Buckeye
Nearby airports
(PHX), 16.00, MI, SW;
Area description
City Center

Nearby points of interest

  • America West Arena: 2.6 mi
  • Phoenix Mountain Preserve: 3.9 mi
  • Western Destinations: 4.9 mi
  • Piestewa Peak: 5.3 mi
  • Wrigley Mansion: 5.4 mi
  • Heard Museum: 6.1 mi
  • Phoenix Art Museum: 6.5 mi
  • Phoenix Theatre: 7.1 mi
  • Arizona Capitol Museum: 7.5 mi
  • Orpheum Theater: 7.6 mi
  • Wells Fargo History Museum: 7.6 mi
  • St. Mary's Basilica: 7.6 mi
  • Phoenix Civic Plaza Convention Center: 7.6 mi
  • Phoenix Symphony: 7.7 mi
  • Phoenix Children's Museum: 7.7 mi
  • America West Arena: 2.6 mi
  • Phoenix Mountain Preserve: 3.9 mi
  • Western Destinations: 4.9 mi
  • Piestewa Peak: 5.3 mi
  • Wrigley Mansion: 5.4 mi
  • Heard Museum: 6.1 mi
  • Phoenix Art Museum: 6.5 mi
  • Phoenix Theatre: 7.1 mi
  • Arizona Capitol Museum: 7.5 mi
  • Orpheum Theater: 7.6 mi
  • Wells Fargo History Museum: 7.6 mi
  • St. Mary's Basilica: 7.6 mi
  • Phoenix Civic Plaza Convention Center: 7.6 mi
  • Phoenix Symphony: 7.7 mi
  • Phoenix Children's Museum: 7.7 mi
  • The Rosson House: 7.7 mi
  • US Airways Center: 7.9 mi
  • Chase Field: 8 mi
  • Camelback Mountain: 8.9 mi
  • Pueblo Grande: 10.5 mi
  • Musical Instrument Museum: 10.9 mi
  • Octane Raceway: 10.9 mi
  • Desert Botanical Garden: 11.5 mi
  • Papago Park: 11.5 mi
  • Phoenix Zoo: 11.7 mi
  • Arizona Science Center: 11.9 mi
  • South Mountain: 12.3 mi
  • South Mountain Park: 14.5 mi
  • Phoenix - Mesa: 19.1 mi

Dining

Dunkin Donuts®
0.70 mile(s) from Dunkin Donuts®, Fast Food, American, Open for: breakfast, lunch, dinner, 24 hours
Red Lobster®
2.00 mile(s) from Red Lobster®, Full Service, Seafood, Open for: lunch, dinner, 11:00 a.m. - 10:00 p.m.
Denny's®
0.10 mile(s) from Denny's®, Full Service, American, Open for: breakfast, lunch, dinner, 24 hours
Starbucks®
0.70 mile(s) from Starbucks®, Cafe, American, Open for: breakfast, lunch, 6AM-9PM
Olive Garden®
3.00 mile(s) from Olive Garden®, Full Service, Italian, Open for: lunch, dinner, 11:00 a.m. - 10:00 p.m.
Outback Steakhouse
1.20 mile(s) from Outback Steakhouse, Full Service, American, Open for: lunch, dinner, 4:00 p.m. - 10:00 p.m.
Burger King®
0.10 mile(s) from Burger King®, Fast Food, American, Open for: breakfast, lunch, dinner, 6:00 a.m. - 10:00 p.m.
Mr. Sushi
0.10 mile(s) from Mr. Sushi, Fast Food, Japanese, Open for: lunch, dinner, 11:00 a.m. - 9:00 p.m.
Bobby McGees
1.00 mile(s) from Bobby McGees, Full Service, American, Open for: lunch, dinner,
McDonalds®
0.10 mile(s) from McDonalds®, Fast Food, American, Open for: breakfast, lunch, dinner, 6:00 a.m. - 11:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (53)

Ratings and reviews for BEST WESTERN Phoenix I-17 MetroCenter Inn

Overall score

3.5 / 5
53 out of 53
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.8
Room comfort:
3.5
Location:
3.9
Value:
3.9

75% would recommend to a friend.

Sort by:
Review this hotel
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

4
Dovi
Boston
May 6, 2013

good stay

Beautiful environment, great amenities, close to airport, clean rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

2
lady waterskier
SC
Apr 27, 2013

disappointing

Check-in employee almost seemed bothered to check us in, "upgraded" room was very crowded, full length mirror on bathroom door looked like it hadn't been cleaned in weeks, bathroom vent fan was worse than useless, breakfast was not replenished adequately; and while we were eating we had a less than delightful view of the scattered, soiled pool towels which no one had bothered to collect the night before. However, the check-out lady was very pleasant. Also, the fragrance of the organic (or whatever) bar soap was so overpowering it almost made me sick.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

5
Nerlman
left coast
Apr 15, 2013

What I hoped for..

Nice breakfast, pleasant staff, comfortable room....A good choice...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

2
1st timer to phoenix
california
Apr 14, 2013

clean but loud rooms

very loud if facing the freeway (1/3 of rooms)- so request to face the pool. We requested to be moved but hotel was full. Motel 6 on the other side of the freeway looked about same quality but was $20 less. Rooms seemed clean enough. Had to go get shampoo from front desk (they have no conditioner). Staff was nice but there weren't enough of them and they didn't seem very well trained- so to check in took almost 30 minutes. Pool is small and crowded. Breakfast is good enough.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

4
KDMOM6
Tucson AZ
Apr 14, 2013

Great Location

The hotel room was average. Nothing fancy but traveling with children I did appreciate the fridge and microwave in the room. The free breakfast was a nice amenity; however, it was very crowed. We grabbed a quick muffin then went to a nearby Starbucks. The best part was the pool. It was slightly chilly in the evening but our morning swim couldn't have been better. Absolutely wonderful location and the hotel staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Entertainment tip: Short drive from hotel

Castles and Coasters is great! I took a 3 year old and he loved it. The arcade is wonderful- techs were working on keeping machines working and they have a great selection of new and old arcade games. Golf was lots of fun. We didn't hit any of the rides this time but we will make time during our next visit.

Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

3
desseb
madison, wi
Apr 3, 2013

great!

the room was great, i was very happy with the cleanliness and that they gave alot more things then all the hotels i had stayed in in that week.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

4
RayRayx2
omaha
Apr 2, 2013

Vacation

The experience we had here was very noteworthy.Very professional staff. Room very clean,breakfast was good. Only 1 negative I would say there was no sound barrier between the freeway and hotel. Didn"t want to get up at 6Am. Will ask for the other side my next visit here.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

3
Garm
Business
Goshen, In.
Feb 26, 2013

Average

The stay was good relative to the price. In the future we would definitely ask for a room that is not facing the freeway, very high traffic noise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

2
Sicha
San Diego
Feb 21, 2013

Somewhat disappointed

For the most part we were satisfied with the hotel. My complaint is related to the lack of hot water for showering at night. It was at best lukewarm. We noticed that the first night. In the morning I went to the front desk to find out if they knew about it. I happen to meet there a gentlemen from Connecticut whom I had seen at breakfast. He was there also to find out about the lack of hot water at night. The person behind the desk ackowledge the problem and confirmed saying they were having problems with the water heater and had plumbers on site "trying to figure out the problem". She also warned us that after 5 pm was harder to get warm water. I again went to the front desk on Friday morning to check out and again mentioned the problem to a gentleman who seemed to be the one on duty that morning. He denied any knowledge of the problem. My husband said to him that it was not right for them not to warn us about the problem as we checked in. I mentioned to him that I heard they were having problems from a person working at the front desk who did not deny they were having a water heater problem and that other guests were also complaining about it. At this point he said he would Compensate us in some way the next time we stayed with them. I don't believe there will be a next time. I don't want to be subjected to lies. I'm paying what they ask for so I believe I have the right to know I'll get what I'm paying for. If they lie about this, they could lie about something else. I believe it's very important that I disclose this. It might be a temporary problem but we guests have the right to know as we check in that we might not have what they advertise as offering their guests. Also I want to mention that 2 yrs ago we took a trip and stayed at 4 different Best Westerns, in 4 different states and were very satisfied. This previous experience led us to choose staying with them again. This one in Phoenix had no refrigerator in the room and their breakfast did not compare with the previous ones.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Review of BEST WESTERN Phoenix I-17 MetroCenter Inn

Reviewer score

4
Kotoey
lake havasu az
Feb 6, 2013

I am back

I have stayed at this hotel before that's why I came back, used the hot tub for the first time, breakfast is good, the only thing I don't like is that the TV channel listing had channels that were not available.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
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