Sun Suites of Birmingham

unpleasant and unhappy. staff going thru the motions. tile cracked, light bulbs out, toilet rim filthy, rust in frig, saggy mattress, box tv, no ice machine.

Gross. The exterior of the hotel is pretty sketchy. I was given a smoking room when requested a non. Maybe they are all smoking- who knows. There were flys and bugs in the room. The floor in the bathroom was sticky. And there were NO towels. Who puts you in a room with no towels? Staff said they were in the wash and for me to come back in an hour. Long story short- I slept in my clothes and shoes and left as early as I could the next morning.

My friend and I experience was ok. The windows need sheer curtains, and it was a little noisy. Also the staff was unprofessional and loud.

I chekced in and tried to work in the room. There was much activity outside the room by people that apparently were living there. I started getting nervous about working on the bedspread as I started itching. I pulled back the cover and the foam cover under the bedspread was NASTY with multiple burn marks on it. I then pulled back to the sheets and to my surprise found curly hairs and stains on the sheets, and hair on the pillow case. I called the fromt office and they checked and found the sheets hadn't been cleaned from the last guest. I know the management knew of this. I asked immediately for a refund.

When first arriving, it smelt like a tannery. It stinked really bad. The neighbors tried and insisted to sell us rib eye after we repeatedly said no. The neighbors also talked about inappropraite topics that you could hear through the wall. Before leaving the hotel to go to an event, I felt like I needed to hide my belongings. I reserved my booking online and when arriving they gave me a handicapped room, which smelt awful. Overall, if you just need a room for the night and everything is booked, i would recommend this place. Other than that, spend the extra money on something nicer.

good value for the room, but don't be looking for a diamond in the rough because it is exactly what you pay for

The stay was alright...It could of been better...

48hr refund policy is terrible. I booked the rooms the night before and was not satisfied. They had special events and they could book the room to someone else

other then the couple next to our room who were loud in there "private" time. it was fine.

I was originally nervous about staying here after reading the reviews. When arriving the external appearence is good. The staff greeted us when we arrived; however, there were several people behind the counter, but only one customer was being helped when three others were in line. The General Manager comes to the front and jumps right in and starts helping all three people in line. We requested a bottom floor and we had another couple that had booked a room at the same hotel and they were able to get a room right next to us. Check-in took approximately 5-10 minutes total as we were ready to relax for a few hours after driving 7 hours. The room was clean and we didn't have any complaints. I was very happy to see that they had security overnight walking the property. All in all, a great stay and a great location.