Rate and special offer based on Check-in: Jun 14, 2013 Check-out: Jun 15, 2013

The Grosvenor

4 stars
Buckingham Palace Road, London, SW1W 0SJ
Hotel Overview
Reviewer score
4.1
out of 5
122 reviews
Grosvenor - Victoria Station

The Grosvenor Hotel has been beautifully renovated with all the modern conveniences that you could... See full review

  • Greg and Matt
  • May 30, 2013
London Holiday

Perfect location everything is within walking distance or the tube and bus station are right... See full review

  • Kimberly D.
  • May 19, 2013
Following a multi-million pound refurbishment, The Grosvenor Hotel has been restored to its former glory, revealing stunning original features that date back to 1862. A Listed building, it retains its distinctive Victorian architecture and character, yet offers guests all the comforts of a 21st Century luxury hotel. Our fully refurbished bedrooms offer a quiet, spacious and comfortable retreat from the bustle of London and the adjoining Victoria mainline station. All bedrooms feature rainfall showers and air conditioning. A large plasma-screen TV, Bose IPod docking stations with surround sound and WIFI access is available in all rooms for guest entertainment. All guests have use of our gym on the 7th floor. The Brasserie bar and restaurant, open all day, is the perfect place for an informal get together. Our traditional Lounge is a must for a full afternoon tea treat. Reunion, our latest addition, is a chic Champagne and Cocktail bar favored by many in the area. For a genuine Cantonese experience, try a meal in the Grand Imperial London. Its superb location is within walking distance of many of London's landmarks including Buckingham Palace, Westminster Abbey and the Houses of Parliament. Getting around is easy too; Victoria mainline, Underground and bus stations are close by.

The Grosvenor Rooms

Standard Single Room
The Grosvenor Standard Single rooms measure up to 20 square metres. Our single rooms have all been refurbished and offer practical working areas along with rainfall showers and air conditioning. Flat screen TVs and Bose docking stations are provided in all rooms for guest entertainment. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Double Room
Our Standard Double rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning, flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Standard Twin Room
Standard Twin rooms have all been refurbished and offer individually designed rooms from 20 to 27 square metres. All rooms have air conditioning,flat screen TVs and Bose docking stations. Facilities: 2 x mineral water Air conditioning Bose docking station Hypnos bed Rainfall shower Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Twin Room
The Deluxe Twin rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Deluxe Double Room
Deluxe Double rooms have been fully refurbished and offer spacious accommodation from 27 to 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have heated tiled floors and rainfall showers for that extra luxury. Deluxe rooms also have bathrobes and slippers along with a nightly turndown service. Facilities: Mini bar Rainfall shower Heated bathroom floors Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.
Executive King Room
The Grosvenor Executive King rooms have been fully refurbished and offer generously spacious accommodation in excess of 30 square metres. All rooms offer air conditioning, flat screen TVs and Bose docking stations. Bathrooms have Elemis toiletries, heated tiled floors and rainfall showers for that extra luxury. Executive rooms also have bathrobes and slippers along with a nightly turndown service and complimentary soft drinks from the in-room mini bar. Facilities: Settee lounge area Fresh flowers in room Stocked mini bar with complimentary soft drinks Daily newspaper Complimentary internet Welcome fruit Rainfall shower Heated bathroom floors Elemis toiletries Turndown service Bathrobe and slippers 2 x mineral water Air conditioning Bose docking station Hypnos bed Flat screen TV Iron and ironing board Tea/coffee making facilities In-room safe Hairdryer Double glazing sound proofing Gym access Upgraded, unlimited Wi-Fi with compliments.

Amenities

  • Wireless internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Safe deposit box
Meeting/Banquet facilities
Conference facilities
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.1 out of 5
Reviewer score 3.7 out of 5

Hotel Map

51.4957 -0.1455
Area served
London, Victoria Station, Buckingham Palace, Westminster
Nearby airports
Gatwick Airport, (LGW), 35.00, N, miles; Heathrow Airport, (LHR), 20.00, W, miles; City Airport, (LCY), 13.00, W, miles.
Area description
Close to Buckingham Palace and Houses of Parliament, with theatres and all the attractions of the West End a mere 15 minutes journey away. Only 30 minutes from London Gatwick Airport on the Gatwick Express. The hotel is situated at Victoria Station, with easy access to both the Mainline Rail and Coach stations, as well as the underground hub of Victoria.

Nearby points of interest

  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Queen's Gallery: 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Westminster: 0.5 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • St. Ann's Shopping Centre : 0.1 mi
  • Victoria Place Shopping Centre : 0.1 mi
  • Victoria station: 0.1 mi
  • Victoria Palace Theatre: 0.2 mi
  • Royal Mews: 0.2 mi
  • Lambeth Palace: 0.3 mi
  • Cardinal Place : 0.3 mi
  • Queen's Gallery: 0.3 mi
  • Buckingham Palace: 0.4 mi
  • Queen`s Gallery: 0.4 mi
  • Westminster: 0.5 mi
  • Guards Museum: 0.5 mi
  • Wellington Arch: 0.5 mi
  • Sloane Square: 0.5 mi
  • Cadogan Hall: 0.5 mi
  • Cutty Sark: 0.6 mi
  • Crime Museum: 0.6 mi
  • Hyde Park Corner: 0.6 mi
  • Green Park: 0.6 mi
  • Saatchi Gallery: 0.7 mi
  • St. James's Park: 0.7 mi
  • Pimlico: 0.7 mi
  • St James's Park: 0.7 mi
  • Houses of Parliament: 0.8 mi
  • Westminster Dragoons Museum: 0.8 mi
  • Westminster Abbey Museum: 0.8 mi
  • Knightsbridge: 0.8 mi
  • Chelsea: 0.8 mi
  • Piccadilly: 0.8 mi
  • Harrods: 0.8 mi
  • Royal Hospital Chelsea Museum: 0.8 mi
  • Cabinet War Rooms and Churchill Museum: 0.8 mi
  • Jewel Tower: 0.8 mi
  • Tate Britain: 0.9 mi
  • National Army Museum: 0.9 mi
  • Royal Academy of Arts: 0.9 mi
  • Palace of Westminster: 0.9 mi
  • Royal Arcade : 1 mi
  • River Thames: 1 mi
  • Park Lane: 1 mi
  • Vauxhall Bridge: 1 mi
  • Big Ben: 1 mi
  • Institute of Contemporary Arts: 1 mi
  • Battersea Power Station: 1 mi
  • Admiralty Arch: 1.1 mi

Meeting facilities

Meeting Info
Our nine meeting and event rooms on the first floor at The Grosvenor Hotel offer you a unique blend of peace and quiet, period detail, natural light and up-to-the-minute technology.

Dining

Grand Imperial Restaurant
Experience the outstanding new fine dining restaurant, Grand Imperial London and savour authentic Hong Kong Cantonese cuisine at its finest.
The Brasserie at The Grosvenor
Located near to Victoria station the stunning Brasserie is perfect for an informal lunch, dinner with friends or a traditional afternoon tea for two in the Lounge.
The Lounge at The Grosvenor
The Grosvenor Lounge is an unrivalled location to hold meetings, or to end a day of sightseeing by sampling the Afternoon Tea. Serving refined refreshments, a selection of loose leaf teas, decadent afternoon tea and cocktails, relax and enjoy the personal service.
Reunion Champagne & Cocktail Bar
Occupying what was once the first-class lounge, our chic new Reunion Bar at The Grosvenor Hotel recalls Victoria Station's historic Continental connections. As the name suggests, this is a place to meet up and spend time together, or wind down after a long day in meetings. A bright, welcoming yet intimate space, with views over the bustling station concourse, Runion offers a wide choice of drinks, including our signature cocktails, Champagnes, martinis and non-alcoholic specialities, plus a selection of elegant snacks - all prepared and served with flair by our skilled, attentive team.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (122)

Ratings and reviews for The Grosvenor

Overall score

4.1 / 5
122 out of 122
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.7
Value:
4

91% would recommend to a friend.

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Review of The Grosvenor

Reviewer score

5
Greg and Matt
San Francisco, CA
May 30, 2013

Grosvenor - Victoria Station

The Grosvenor Hotel has been beautifully renovated with all the modern conveniences that you could want. The Victoria Station location is great and makes it easy to get to all of the major attractions in London. The staff is incredible. Our room was very quiet. The bed was comfortable. The restaurants and bar were beautiful with very good food and service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Grosvenor

Reviewer score

4
TravelAuthor1
Philadelphia
May 28, 2013

You can't get any closer to Victoria Station

This is a really convenient hotel for those arriving or leaving London via a train that stops at Victoria Station, which was the deciding factor in our trying the Grosvenor. Both the public spaces and rooms are of the elegant, traditional grand hotel style, with broad well-lighted hallways. The rooms are wonderfully quiet, a real accomplishment for a hotel in such a busy neighborhood. We had a nice sized executive king that included access to an executive lounge on the second floor, that was well provisioned with food and drink, included free breakfast, and pleasant and helpful staff. There are a lot good hotels in London. This is one of the better ones we've experienced.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of The Grosvenor

Reviewer score

5
Kimberly D.
Michigan
May 19, 2013

London Holiday

Perfect location everything is within walking distance or the tube and bus station are right outside the hotel. The staff was helpful, the rooms were clean and comfortable, if not to small, but your in London and who wants to waste that time in a hotel room anyway!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

If its to much of a distance to walk, take the tube or bus, the taxi costs are high.

Review of The Grosvenor

Reviewer score

5
WELL TRAVELLED NEW YORKER
Manhattan, New York, NY, USA
May 7, 2013

BRILLIANTLY PROFESSIONAL HOTEL.

I loved every aspect of this strategicly located oasis. Its connection via an elegantly appointed stairway to the 24 hour availability of food shops and transportation options of Victoria Station as well as its closeness to the Buckingham Palace- Belgravia area make this spotless lovely hotel serviced by a gracious professional staff a wise choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

The hotel's full English Breakfast Buffet for $37. is a nice splurge...but for freshly made pastry..good strong coffee and fresh fruit or cereal go downstairs to one of the many choices..for far less... offered in Victoria Station.

Review of The Grosvenor

Reviewer score

4
18th London trip
Nashville, TN
May 3, 2013

Great people at very attractive hotel

We enjoyed our stay. The staff is GREAT. We liked to location being so close to Buckingham Palace and since we take the train from Gadwick to London Victoria, this hotel is right at Victoria. Quiet, attractive rooms and attentive staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Short drive from hotel

You must go see the live plays in London. Example: Jersey Boys, Phantom, Le Mis, and Stomp.

Review of The Grosvenor

Reviewer score

4
cmayerro
Business
Alabama
Apr 15, 2013

Excellent service, solid hotel

This comfy hotel provided a great night's sleep, yummy full English breakfast, and a helpful, pleasant staff, keen to help in any possible way. I would definitely recommend and stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Take the Big City Bus tour of London. You can hop on and off throughout the day and explore at leisure.

Review of The Grosvenor

Reviewer score

4
Vic n Mark
Melbourne Australia
Apr 15, 2013

Enter from Victoria Station

Very convenient for 1 night stop-over. Staff excellent. Couldn't work out bathroom taps to get a shower, and water not particularly hot, but otherwise room was lovely and it all worked swimmingly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

I would go back to London for that Bistro lamb shank!

Review of The Grosvenor

Reviewer score

4
LeOboe
Ashland KY
Apr 12, 2013

Go for Grosvenor!

A fantastic old hotel newly renovated. Perfect location in London for sightseeing or travel around the city. The staff were incredibly helpful, and I felt safe and at home. It is a bit "pricey" but for a great holiday, it can't be surpassed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Money-saving tip: Short drive from hotel

Buy an oyster card for travel in and around London. Inexpensive, easy to use and you can buy in advance of your trip.

Review of The Grosvenor

Reviewer score

5
David Starbuck
Swindon
Apr 11, 2013

Wonderful hotel

Excellent location close to Buckingham Palace, the hotel is absolutely beautiful, the staff are excellent and the room was lovely. Did not eat there, but expect that to be great too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Grosvenor

Reviewer score

4
Harvey Hanson
Huddersfield, West Yorkshire
Apr 7, 2013

Very good

Stayed in room 568, nice room (standard double), for the price could have been slightly nicer fitting wise. Great location, although very close the Victoria station so I could hear a bit of noise even 5 floors up. Got offered an upgrade to an exec suite for £40 which I didn't take, since I went on a Wednesday I would have thought they could have upgraded me cheaper since the hotel was quiet. Only complaint, there was 1 tea bag in the room, loads of coffee but if that was intentional to only put in 1 tea bag, that's a bit stingy!! Would recommend simply for location and the foyer area is amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

There is a walkway to the hotel within Victoria station. Also, w h smiths in the station sells beer and cider which is cheaper than minibar.

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