Rate and special offer based on Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

The Cumberland Hotel

4 stars
View map of Great Cumberland Place, London, W1H 7DL

Hotel Overview

Reviewer score
4.3
out of 5
12 reviews
Business trip mixed with sightseeing

The hotel was gracious to accommodate a free upgrade from a single to a double room. Breakfast at... See full review

  • Elisabeth G.
  • May 17, 2015
Great Hotel

Everything was great minus the maid service. I think they come in and make the bed and change the... See full review

  • Tyler R.
  • Jan 7, 2015
The Cumberland is a perfect base from which to discover London's unique heritage. Many places consider themselves "the heart of London", but we have a stronger claim than most, Park Lane, Oxford Street, Mayfair - some of the capital's most illustrious addresses are right our doorstep. 1019 bedrooms including mini suites, apartments and special access rooms, each containing unique works of art. Each of our bedrooms has thick comfortable mattresses, pure Egyptian cotton bed linen, sumptuous bathrobes and 32-inch LCD satellite television. Electronically coded safes are available in every room, which can store a laptop. The Cumberland Hotel has a Non Smoking policy throughout the entire hotel.

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Hotel Map

51.514 -0.159
Area served
London
Nearby airports
International Airport Heathrow- 17.5 miles Domestic Airport City Airport 10.5 miles Closest Public Transport Marble Arch Tube station.
Area description
You'll find The Cumberland Hotel on Oxford Street, with its incomparable shopping, meets Park Lane, one of the most glamorous streets in London. Hyde Park is just across the road, while Marble Arch Tube station - one stop on the Central Line from Bond Street - is right next door to the hotel, putting Piccadilly Circus, the West End and London's wealth of attractions within easy reach.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for The Cumberland Hotel

Overall score

4.3 / 5
5.01.0
12 out of 12
Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.4
Location:
4.8
Value:
4.2

100% would recommend to a friend.

Sort by:
Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Aharon M.
Friends
N/A
Sep 15, 2015

an enjoyable trip

I stayed at the hotel for 5 nights. Although the room was a bit small, but clean, well-equipped (including a Nespresso machine) and free WI FI everywhere. The breakfast was good and all the hotel staff was very friendly. The hotel is a great place and the immediate vicinity are underground and bus stations. A few meters away is also a synagogue Marble Arch. I came to London on vacation and probably six days are not enough if only a fraction of what the city has to offer. I'll be back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Friends

Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Elisabeth G.
Business
N/A
May 17, 2015

Business trip mixed with sightseeing

The hotel was gracious to accommodate a free upgrade from a single to a double room. Breakfast at the hotel is quite expensive but offered a variety. Staff were pleasant when asked general questions about the city, I.e. Buses to take...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Boban
Business
Istanbul
Jan 22, 2015

Location location ..

Probably the best location for shoppers. Not a new hotel but some rooms are renovated, try to find executive room deals for free breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Tyler R.
N/A
Jan 7, 2015

Great Hotel

Everything was great minus the maid service. I think they come in and make the bed and change the towels. no trash taken, nothing straightened up.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Time-saving tip: Short walk from hotel

The tube station is right under the hotel so makes it very convenient.

Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Jobyn Mystery girl
Family
Daly City
Dec 1, 2014

A nice Hotel

Clean room, courteous staff and friendly staff Location is near tourist area. No need to buy ticket for trans.to tour.nice place are all walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
malachid
Single
Gladstone, OR
Nov 12, 2013

Nice room, Great location

Pros: Close to Marble Arch bus and metro, close to Hyde Park, late night convenience store across the street. Grocery store a block away. Another reviewer had stated a con of having a club downstairs, which was one of the reasons I picked this hotel - dancing for 6 hours then taking an elevator to your room is quite convenient. I finally tried the Market breakfast on my last day, and wish I had tried it earlier. Cons: While there is a grocery store a block away, there is no microwave/oven/dinette/etc. There is a mini fridge and a tea kettle, but that's it. Also, there wasn't an accessible plugin near the bed, so my cell phone alarm clock had to be clear across the room (rude awakening).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Shopping tip: Short walk from hotel

Sainsbury (grocery) is just a block away

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Ella Marie
Friends
San Francisco
Jul 9, 2013

Weekend Getaway

Perfect location for shopping, dining out, and accessibility to train stations. Bus tours pick up across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Friends

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
lalpanjabi
Couples
Toronto, Canada
Mar 26, 2012

Nice hotel, great location

Location is fantastic, across from Hyde Park and attached to Marble Arch tube station. Rooms are nice and clean. Internet is an extra 10 pounds, which really should be included with the room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Couples

Review of The Cumberland Hotel

Reviewer score

4
5.01.0
Bakinci
Friends
Istanbul, Türkiye
Nov 22, 2011

Fabulous Location, Great Service

The Cumberland hotel has a great location both for touristic attractions and shopping. Our room was very comfortable and all kinds of service such as concierge, house keeping, reception were superior. I would definetly recommend it to my friends and stay there next time I visit London.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of The Cumberland Hotel

Reviewer score

5
5.01.0
Rock n Roll
Business
Sarasota,Florida
Oct 24, 2011

Jimi's Suite

Stayed two nights in the Jimi Hendrix suite, which was absolutely fabulous. Hendrix was a big inspiration, and this was his room when he passed away at his girlfriends flat. Most staff was exceptional, however a couple of girls at reception were a little difficult when changing rooms. Overall great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

use public transpotation if applicable to stay

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