Hotel Rafayel
http://www.orbitz.com/hotel/United_Kingdom/London/Hotel_Rafayel.h339240/
Hotel Overview
staff rude and unhelpful...
hotel was great. Room fantastic. Staff have major attitude problems,rude and unhelpful. female...
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hulkmaz00
- Apr 22, 2013
Good business trip hotel
Really nice hotel but reception staff are so unfriendly to the point of rudeness...a smile costs...
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RubyTuesday
- Apr 5, 2013
Green technology and top class comfort close to the heart of London
The Rafayel on the Left, located in the Battersea area of London, provides guests with tranquil surroundings and top-of-the-range green technology in an environmentally friendly hotel within easy reach of all the world famous London attractions. With a free shuttle service to Clapham Common, the London Underground is just a few minutes away for easy access around London, while the Rafayel on the Left welcomes guests with a fine selection of on-site amenities. The champagne bar is a recent addition and other facilities include a brasserie and gym.Hotel Rafayel Rooms
- The Mississippi Rooms - Standard Rooms
- A double bedroom with one double bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
- The Yangtze Rooms - Superior Rooms
- Superior room with one queen bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
- The Amazon Rooms - Deluxe Rooms
- Deluxe room with one king bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
- The Amazon Rooms - Premier Deluxe Rooms
- Premier Deluxe room with one king bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
- The Nile Rooms - Junior Suite Rooms
- Junior Suite with one king bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
Amenities
- Wireless internet
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Pets allowed
- Activities
- Fitness center or spa
- Health club
- Spa services
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Business center
- Safe deposit box
- Meeting/Banquet facilities
- Conference facilities
- Internet
- Wireless internet
- Parking
- Parking
- Accessibility
- Wheel chair access
Hotel Map
- Area served
- London, Battersea, Clapham Junction, Clapham, Wandsworth.
- Nearby airports
- Gatwick and Heathrow Airport.
- Area description
- Located at 34 Lombard Road, Battersea, on the south bank of the River Thames, adjacent to the London Heliport, the hotel may have a tranquil waterside location, but you don't have to go far to experience bustling city life and urban amenities. Battersea Park, with its contemporary gallery, is just a short walk along the riverside, and nearby Battersea Rise and Battersea Square boasts a broad variety of eateries, cafes, markets and shops. Rafayel is proud of its spot in Battersea, the so-called "weak link," which it arguably is not. It is a little-known secret but the tube, Clapham Common, is only 7-8 minutes away through free shuttle service. You can then take a direct connection to Leicester Square, Charing Cross, and Tottenham Court Road where you can get the central line to Bond Street, Bank, Moorgate or Barbican.
Nearby points of interest
- Stamford Bridge: 1 mi
- Wandsworth: 1.2 mi
- Earls Court Exhibition Centre: 1.6 mi
- Gloucester Road: 1.7 mi
- Natural History Museum: 1.8 mi
- Sloane Square: 1.8 mi
- National Art Library: 1.8 mi
- Science Museum London: 1.9 mi
- Pimlico: 2.1 mi
- Harrods: 2.1 mi
- Royal Albert Hall: 2.1 mi
- High Street Kensington: 2.3 mi
- Victoria station: 2.3 mi
- Kensington Palace: 2.4 mi
- Kennington: 2.4 mi
- Stamford Bridge: 1 mi
- Wandsworth: 1.2 mi
- Earls Court Exhibition Centre: 1.6 mi
- Gloucester Road: 1.7 mi
- Natural History Museum: 1.8 mi
- Sloane Square: 1.8 mi
- National Art Library: 1.8 mi
- Science Museum London: 1.9 mi
- Pimlico: 2.1 mi
- Harrods: 2.1 mi
- Royal Albert Hall: 2.1 mi
- High Street Kensington: 2.3 mi
- Victoria station: 2.3 mi
- Kensington Palace: 2.4 mi
- Kennington: 2.4 mi
- Royal Mews: 2.4 mi
- Victoria Palace Theatre: 2.4 mi
- Hyde Park Corner: 2.5 mi
- Buckingham Palace: 2.6 mi
- Tate Britain: 2.6 mi
- Queen`s Gallery: 2.6 mi
- Westminster: 2.7 mi
- Brixton Academy: 2.7 mi
- Cutty Sark: 2.7 mi
- Park Lane: 2.8 mi
- Lancaster Gate: 2.8 mi
- Vauxhall: 2.9 mi
- Houses of Parliament: 2.9 mi
- Brixton Art Gallery: 2.9 mi
- St James's Park: 3 mi
- Queensway: 3 mi
- Piccadilly: 3 mi
- Hyde Park: 3 mi
- Shakespeare's Globe: 3 mi
- Cabinet War Rooms and Churchill Museum: 3 mi
- Marble Arch: 3.1 mi
- Big Ben: 3.1 mi
- Lambeth: 3.1 mi
- Bond Street London: 3.2 mi
- Regent Street: 3.3 mi
- Admiralty Arch: 3.3 mi
- Paddington Station: 3.3 mi
- Trafalgar Square: 3.3 mi
- London Aquarium: 3.3 mi
- Florence Nightingale Museum: 3.3 mi
Dining
- The Banyan On The Thames
- The Banyan on the Thames Restaurant serves an extensive grill-based menu. The Rafayel's stylish riverside bar offers freshly mixed cocktails and a light bar menu. Set inside London's most exclusive eco-friendly hotel, Rafael on the Left Bank, Banyan on the Thames is a chic restaurant overlooking the river and the London Helipad in Battersea. With so much action right outside its sound-proofed windows, this is a fantastic place to watch the world go by. And super-tanned sun-lovers adore the riverside roof terrace for summertime dining. The Hotel Rafayel is popular with an international, glamorous yet ecologically-sensitive set of travellers, and the Banyan on Thames is open to serve them - and you - breakfast, lunch and dinner. The menu is a melange of European, Asian and Mediterranean flavours, fusion cuisine at its finest. Banyan on the Thames makes the most of the peace and tranquillity of its ideal riverside location.
Meeting facilities
- Meeting Info
- Rafayel on the Left Bank provides the perfect setting for any occasion, be it conference, business meeting, product launch or social event. Professional team of Event Managers will take care of every detail, ensuring that your event will be one to remember. Offering you outstanding service and stunning facilities are pleased to provide A state-of-the-art boardroom for 12, fully-equipped and featuring the most modern networking and audio-visual facilities.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (10)
Ratings and reviews for Hotel Rafayel
- All travelers (10) 3.3 / 5
- Business (2) 3.5 / 5
- Couples (6) 3.2 / 5
- Families (1) 4 / 5
- Singles (1) 3 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.1
- Hotel staff:
- 3
- Room comfort:
- 4.4
- Location:
- 2.4
- Value:
- 3.5
40%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Sadik
Shame about the sheets
I stayed at the hotel and on the first night the sheets were dirty and so were most the of the changes they brought up. Not really what you expect from a 5 star hotel but I would of let them off if it wasn't for the dirty towel change the next day. They apologised a lot while I was there and offered me free breakfast and parking, which was a fair bit but the breakfast was too continental for me (a bit sparse). What really annoyed me was that the hotel badgered me after my stay to take down the accurate review I put up. I know rankings are important but so are clean sheets.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Shopping tip:
Short drive from hotel
Go to Liberty Dept store in London, a trendier version of Harrods.
Reviewer score
Would not recommend
hulkmaz00
staff rude and unhelpful...
hotel was great. Room fantastic. Staff have major attitude problems,rude and unhelpful. female staff compete with each other and are rude infront of the customers (miss sanya)..and even staff was just as bad (mr aqbal).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
RubyTuesday
Good business trip hotel
Really nice hotel but reception staff are so unfriendly to the point of rudeness...a smile costs nothing!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Trip purpose:
Business
Money-saving tip:
Not Applicable
Free shuttle bus service.
Reviewer score
Would recommend
Sam Sam
Business stop over
Room is excellent, Lobby is average and Location is far away from central London and tube stations.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 1
- Value:
- 4
Reviewer score
Would not recommend
Edinburgh on business
Reasonable value
Booked into this hotel based on the ratings. Shame about the location and although paid for river view would not have spent the extra £60 for a ropey view of the Thames! That being said the room was clean but you need a masters degree in engineering to work out the shower!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 1
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would not recommend
Ed dissapointed
Needs that special something
It is not well located. Needs attention to detail. Had to ask staff to make any calls. There is a heliport next door. The hotel only has rooms for rent on the 1st and 2nd floors. They did accomate us in an appartment on the 6th floor. It was decent but the washer machine locked up with my wife's clothe's inside and they were soaked and stained. spent last night triying to dry them.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 1
- Value:
- 2
Time-saving tip:
Not Applicable
Make sure you have change for the bus for the way into town. You have to buy a ticket at the machine on the bust stop.
Reviewer score
Would recommend
staryxj
clean,but a little bit small
nice staff, hope the room could be larger. and location is ok, bus 170 t0 victoria
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Skånepåg
Absolut valuta för pengarna.
Lugnt läge vid Themsen, Bra kommunikation, tog 10-15min med buss till Viktoria station. Fin restaurang men höga priser, dock hade vi 50% rabatt på maten, pga låg säsong. Frukost var dyr men bra. Fina uteplatser vid fint väder. Ganska små rum men med allt vad som skall finnas.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Peter Barth
Gutes Mittelklassehotel etwas in die Jahre gekommen, fünf Sterne doch etwas überbewertet.
Personal eher zurückhaltend freundlich, Lage ist sehr gut, Busstation in der Nähe und in 15 Minuten im Zentrum, Zimmer war sehr gut und gross, super Bad und Fitnessmöglichkeiten. Einmal gesehen, zufrieden, thats it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Shopping tip:
Long walk from hotel
Bus
Reviewer score
Would not recommend
rockchimney
voll in Ordnung
Wenn man mit Bus und U-Bahn (!!) unterwegs ist macht die Lage (ein bißchen vom Zentrum entfernt) auch nichts aus. Das Zimmer war super. Alles sauber, edles Design. Die Mitarbeiter alle sehr nett und um das Wohl der Kunden bemüht. Teilweise schwer zu verstehen. Oxford-Englisch mit indischem Akzent und das in ganz schnell... Das Hotel bietet einen "kostenlosen" Shuttle" vom Hotel zur nächsten U-Bahn-Station an. Allerdings hat der Fahrer dann trotzdem 5 Pfund von uns verlangt.... Alles in allem ein gutes Hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 2
- Value:
- 4
Entertainment tip:
Not Applicable
London Eye Auch wenn die Preise erstmal abschrecken (18 Pfund pro Person) lohnt es sich allemal. Eine Umdrehung dauert ca. 45 Minuten und man sieht sehr viel. Wir sind abends gefahren, was das ganze sehr romantisch gemacht hat. Ganz London liegt einem beleuchtet zu Füßen.
