Rate based on Check-in: Dec 22, 2014 Check-out: Dec 24, 2014

Hotel Rafayel

5 stars
34 Lombard Road, London, SW11 3RF
Hotel Overview
Reviewer score
3.1
out of 5
10 reviews
Great Stay

Hotel was very nice and spacious. The restaurant was very good. We didn't get to use the spa any... See full review

  • Computer Programmer Guy
  • Sep 21, 2014
Great friendly hotel

Good size and clean room, friendly staff and good service. Will definately be staying again. See full review

  • Happy1
  • Aug 28, 2013
Green technology and top class comfort close to the heart of London
The Rafayel on the Left, located in the Battersea area of London, provides guests with tranquil surroundings and top-of-the-range green technology in an environmentally friendly hotel within easy reach of all the world famous London attractions. With a free shuttle service to Clapham Common, the London Underground is just a few minutes away for easy access around London, while the Rafayel on the Left welcomes guests with a fine selection of on-site amenities. The champagne bar is a recent addition and other facilities include a brasserie and gym.
3 Reasons To Stay
  • Peaceful waterside location with easy access to the city center and all London attractions
  • Luxury in an environmentally conscious style, with green technology for efficient service with a low carbon footprint
  • Full range of stylish and attractive hotel services, including champagne bar, brasserie, river view spaces and spa treatments
The Rafayel Rooms
The rooms at the Rafayel on the Left welcome guests with a full array of modern and environmentally friendly amenities, providing comfort and convenience, as well as a clear conscience. The hotel uses contemporary green technology such as rainwater harvesting and LED lighting to reduce the carbon footprint for each guest who stays in this peaceful environment on the South Bank of the Thames. A wide selection of rooms and suites tempts guests with charms such as ceiling-to-floor windows, free wireless Internet connectivity, additional space for families and a range of business amenities. Business spaces with views of the river are also available for hire, in addition to the public amenities at the hotel, such as the champagne bar, brasserie, gym and rooftop terrace. Luxury can be green and the Rafayel on the Left proves it, along with contemporary style and comfort.
Things To Do
  • London Heliport (0.1 mi/0.2 km)
  • Battersea Park (1.2 mi/1.9 km) 
  • Harrods in Knightsbridge (2.5 mi/4 km) 
  • Buckingham Palace (3.1 mi/5 km)
  • The London Eye (3.9 mi/6.3 km) 

Hotel Rafayel Rooms

The Mississippi Rooms - Standard Rooms
A double bedroom with one double bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
The Yangtze Rooms - Superior Rooms
Superior room with one queen bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
The Amazon Rooms - Deluxe Rooms
Deluxe room with one king bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
The Amazon Rooms - Premier Deluxe Rooms
Premier Deluxe room with one king bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.
The Nile Rooms - Junior Suite Rooms
Junior Suite with one king bed includes media hub/office facility, free cable and Wireless and ceiling to floor windows.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Activities
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Wheel chair access

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Reviewer score 3.5 out of 5
Reviewer score 4.0 out of 5
Reviewer score 5.0 out of 5

Hotel Map

51.4705 -0.1774
Area served
London, Battersea, Clapham Junction, Clapham, Wandsworth.
Nearby airports
Gatwick and Heathrow Airport.
Area description
Located at 34 Lombard Road, Battersea, on the south bank of the River Thames, adjacent to the London Heliport, the hotel may have a tranquil waterside location, but you don't have to go far to experience bustling city life and urban amenities. Battersea Park, with its contemporary gallery, is just a short walk along the riverside, and nearby Battersea Rise and Battersea Square boasts a broad variety of eateries, cafes, markets and shops. Rafayel is proud of its spot in Battersea, the so-called "weak link," which it arguably is not. It is a little-known secret but the tube, Clapham Common, is only 7-8 minutes away through free shuttle service. You can then take a direct connection to Leicester Square, Charing Cross, and Tottenham Court Road where you can get the central line to Bond Street, Bank, Moorgate or Barbican.

Nearby points of interest

  • Couper Collection: 0.8 mi
  • Stamford Bridge: 1 mi
  • West Ham United Museum: 1.2 mi
  • Wandsworth: 1.2 mi
  • King's Road: 1.2 mi
  • Royal Institute of British Architects Collections: 1.2 mi
  • Southside Shopping Centre : 1.3 mi
  • Royal Hospital Chelsea Museum: 1.4 mi
  • British Red Cross Museum and Archives: 1.6 mi
  • Earls Court Exhibition Centre: 1.6 mi
  • Battersea Power Station: 1.6 mi
  • Saatchi Gallery: 1.6 mi
  • Gloucester Road: 1.7 mi
  • Baden-Powell House Exhibition: 1.7 mi
  • Natural History Museum: 1.8 mi
  • Couper Collection: 0.8 mi
  • Stamford Bridge: 1 mi
  • West Ham United Museum: 1.2 mi
  • Wandsworth: 1.2 mi
  • King's Road: 1.2 mi
  • Royal Institute of British Architects Collections: 1.2 mi
  • Southside Shopping Centre : 1.3 mi
  • Royal Hospital Chelsea Museum: 1.4 mi
  • British Red Cross Museum and Archives: 1.6 mi
  • Earls Court Exhibition Centre: 1.6 mi
  • Battersea Power Station: 1.6 mi
  • Saatchi Gallery: 1.6 mi
  • Gloucester Road: 1.7 mi
  • Baden-Powell House Exhibition: 1.7 mi
  • Natural History Museum: 1.8 mi
  • Sloane Square: 1.8 mi
  • Cadogan Hall: 1.8 mi
  • National Art Library: 1.8 mi
  • Victoria and Albert Museum: 1.8 mi
  • Science Museum London: 1.9 mi
  • Imperial College London: 1.9 mi
  • Royal College of Music Archives and Museum of Instruments: 2 mi
  • Pimlico: 2.1 mi
  • Knightsbridge: 2.1 mi
  • Harrods: 2.1 mi
  • Royal Albert Hall: 2.1 mi
  • Victoria Place Shopping Centre : 2.2 mi
  • St. Ann's Shopping Centre : 2.2 mi
  • Polish Institute and Sikorski Museum: 2.2 mi
  • Albert Memorial : 2.2 mi
  • High Street Kensington: 2.3 mi
  • Victoria station: 2.3 mi
  • Kensington Palace: 2.4 mi
  • Lambeth Palace: 2.4 mi
  • Kennington: 2.4 mi
  • Royal Mews: 2.4 mi
  • Victoria Palace Theatre: 2.4 mi
  • Vauxhall Bridge: 2.5 mi
  • Hyde Park Corner: 2.5 mi
  • Wellington Arch: 2.5 mi
  • London Sewing Machine Museum: 2.5 mi
  • Cardinal Place : 2.5 mi
  • Broadway Shopping Centre : 2.5 mi
  • Kensington Gardens: 2.5 mi
  • Buckingham Palace: 2.6 mi

Dining

The Banyan On The Thames
The Banyan on the Thames Restaurant serves an extensive grill-based menu. The Rafayel's stylish riverside bar offers freshly mixed cocktails and a light bar menu. Set inside London's most exclusive eco-friendly hotel, Rafael on the Left Bank, Banyan on the Thames is a chic restaurant overlooking the river and the London Helipad in Battersea. With so much action right outside its sound-proofed windows, this is a fantastic place to watch the world go by. And super-tanned sun-lovers adore the riverside roof terrace for summertime dining. The Hotel Rafayel is popular with an international, glamorous yet ecologically-sensitive set of travellers, and the Banyan on Thames is open to serve them - and you - breakfast, lunch and dinner. The menu is a melange of European, Asian and Mediterranean flavours, fusion cuisine at its finest. Banyan on the Thames makes the most of the peace and tranquillity of its ideal riverside location.

Meeting facilities

Meeting Info
Rafayel on the Left Bank provides the perfect setting for any occasion, be it conference, business meeting, product launch or social event. Professional team of Event Managers will take care of every detail, ensuring that your event will be one to remember. Offering you outstanding service and stunning facilities are pleased to provide A state-of-the-art boardroom for 12, fully-equipped and featuring the most modern networking and audio-visual facilities.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (10)

Ratings and reviews for Hotel Rafayel

Overall score

3.1 / 5
5.01.0
10 out of 10
Amenities:
3.5
Room cleanliness:
4
Hotel staff:
3.1
Room comfort:
4.2
Location:
2.5
Value:
3.3

50% would recommend to a friend.

Sort by:
Review of Hotel Rafayel

Reviewer score

5
5.01.0
Computer Programmer Guy
Business
Morgantown, WV
Sep 21, 2014

Great Stay

Hotel was very nice and spacious. The restaurant was very good. We didn't get to use the spa any on our trip. They had a very nice large bathroom, shower, and high quality towels.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

The bus stop is just outside the hotel.

Review of Hotel Rafayel

Reviewer score

4
5.01.0
Happy1
Business
UK
Aug 28, 2013

Great friendly hotel

Good size and clean room, friendly staff and good service. Will definately be staying again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Hotel Rafayel

Reviewer score

1
5.01.0
Gunnery2k
Business
London
Aug 11, 2013

A bitter dissapointment. Please do not waste your money.

The staff were unfriendly and appeared as though they didn't want to be there. My room was reduced from 300 to 90 so I thought I was getting a good deal. I was not, The hotel was below average and 90 was too much in light of the overall experience! . The only positive was the very nice shower. I will not be staying there again. I would strongly recommend you look elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Hotel Rafayel

Reviewer score

1
5.01.0
Sadik
Business
Liverpool
Apr 25, 2013

Shame about the sheets

I stayed at the hotel and on the first night the sheets were dirty and so were most the of the changes they brought up. Not really what you expect from a 5 star hotel but I would of let them off if it wasn't for the dirty towel change the next day. They apologised a lot while I was there and offered me free breakfast and parking, which was a fair bit but the breakfast was too continental for me (a bit sparse). What really annoyed me was that the hotel badgered me after my stay to take down the accurate review I put up. I know rankings are important but so are clean sheets.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Go to Liberty Dept store in London, a trendier version of Harrods.

Review of Hotel Rafayel

Reviewer score

4
5.01.0
hulkmaz00
Business
london
Apr 22, 2013

staff rude and unhelpful...

hotel was great. Room fantastic. Staff have major attitude problems,rude and unhelpful. female staff compete with each other and are rude infront of the customers (miss sanya)..and even staff was just as bad (mr aqbal).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

Review of Hotel Rafayel

Reviewer score

4
5.01.0
RubyTuesday
Business
Durham
Apr 5, 2013

Good business trip hotel

Really nice hotel but reception staff are so unfriendly to the point of rudeness...a smile costs nothing!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Free shuttle bus service.

Review of Hotel Rafayel

Reviewer score

3
5.01.0
Sam Sam
Business
Jordan
Mar 18, 2013

Business stop over

Room is excellent, Lobby is average and Location is far away from central London and tube stations.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
1
Value:
4
Trip purpose:

Business

Review of Hotel Rafayel

Reviewer score

3
5.01.0
Edinburgh on business
Business
Edinburgh
Jan 27, 2013

Reasonable value

Booked into this hotel based on the ratings. Shame about the location and although paid for river view would not have spent the extra £60 for a ropey view of the Thames! That being said the room was clean but you need a masters degree in engineering to work out the shower!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
1
Value:
3
Trip purpose:

Business

Review of Hotel Rafayel

Reviewer score

2
5.01.0
Ed dissapointed
Business
Fords, New Jersey
Jul 2, 2012

Needs that special something

It is not well located. Needs attention to detail. Had to ask staff to make any calls. There is a heliport next door. The hotel only has rooms for rent on the 1st and 2nd floors. They did accomate us in an appartment on the 6th floor. It was decent but the washer machine locked up with my wife's clothe's inside and they were soaked and stained. spent last night triying to dry them.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Time-saving tip: Not Applicable

Make sure you have change for the bus for the way into town. You have to buy a ticket at the machine on the bust stop.

Review of Hotel Rafayel

Reviewer score

4
5.01.0
staryxj
Business
Shanghai
Jun 19, 2012

clean,but a little bit small

nice staff, hope the room could be larger. and location is ok, bus 170 t0 victoria

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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