Rate and special offer based on Check-in: May 26, 2013 Check-out: May 27, 2013

Best Western The Cromwell

4 stars
110-112 Cromwell Road, London, SW7 4EZ
Hotel Overview
Reviewer score
3.9
out of 5
160 reviews
My Return to London

The hotel was wonderful. The staff were extremely friendly, the WIFI was a god send, and the... See full review

  • PillowTalk
  • Apr 9, 2013
Great Location

The staff was really friendly and helpful. We were able to walk to many attractions and the... See full review

  • World Traveler KT
  • Oct 1, 2012
Contemporary convenience near top London museums and shops

The Best Western The Cromwell offers convenience and comfort close to London's top museums and shops, in a distinctive, white Victorian building with restful décor that creates the perfect sanctuary for weary travelers. A welcoming, capable staff is focused on personalized service, ensuring your stay will be productive, efficient and relaxing.

Highlights
  • 24-hour room service
  • Minutes from London's top museums and Harrods
  • Free Wi-Fi
Rooms

All the rooms at the Best Western The Cromwell are smoke-free and include single, double and Executive formats. The rooms also are adorned in contemporary furnishings and equipped with free Wi-Fi, air conditioning, satellite television, ironing board, in-room safe, tea and coffee making facilities, telephone, and valet service is provided. Executive rooms feature a separate seating area.

Features

Occupying a quiet yet central location just a short walk from London's top museums and world-famous department stores, the Best Western The Cromwell is ideally situated in a distinctive, grand Victorian building, the perfect base for leisure and business travelers. The Science Museum, Natural History Museum, Victoria & Albert Museum and Harrods department store are all minutes from the Best Western The Cromwell, elite cultural and shopping destinations that make the hotel a perfect holiday choice. Additionally, a fully equipped and furnished boardroom caters to the most discriminating business traveler's needs. The hotel is tastefully decorated in warm tones that soothe the most wearied traveler, and rooms are equipped with all modern amenities and conveniences. At the end of the day, stop off in the hotel's modern bar for a cocktail or beer, a comfortable meeting spot for both guests and locals. 

Transportation
  • Gloucester Road tube station within walking distance (3 minutes)
  • Heathrow Airport (11.6 miles)
  • Gatwick Airport (27 miles)
Attractions
  • Natural History Museum (0.2 mi./0.32 km)
  • South Kensington (0.3 mi./0.48 km)
  • Science Museum (0.47 mi./0.75 km)
  • Victoria & Albert Museum (0.53 mi./0.85 km)
  • Harrods (0.9 mi./1.44 km)
Business
  • Boardroom accommodating eight attendees
  • Secretarial services
  • Complimentary Wi-Fi
  • 24-hour room service
  • Whiteboards and flip charts
  • LCD projectors
  • Eight-hour chairs in conference rooms

Best Western The Cromwell Rooms

Single Room
Room with one twin bed or one double bed includes Free WIFI, air conditioning, alarm clock, cable/satellite TV, color TV, disable facilities, ensuite/Private bathroom, hairdryer, internet access, iron/ironing board, modem/date port connection, non-smoking rooms, room service, safe in room, tea and coffee making facilities, telephone, valet service.
Standard Double Room
Room with one double bed includes Free WIFI, air conditioning, alarm clock, cable/satellite TV, color TV, disable facilities, ensuite/Private bathroom, hairdryer, internet access, iron/ironing board, modem/date port connection, non-smoking rooms, room service, safe in room, tea and coffee making facilities, telephone, valet service.
Executive room
Room with one double bed and a seating area, larger than a Standard, includes air conditioning, alarm clock, FREE wireless Internet, Light & Contemporary decor with and seperate seating area. Flatscreen sat 32" LCD, coffee/teasafe, AC climate control. Ensuite shower or bath, hair dryer & makeup mirror.

Amenities

  • Wireless internet
  • Smoke-free policy
General
Smoke-free policy
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
24 hour room service
Room service
Services
Currency exchange
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Best Western The Cromwell also booked these hotels.

Reviewer score 3.2 out of 5
Reviewer score 3.6 out of 5

Hotel Map

51.4949 -0.1844
Area served
London.
Nearby airports
heathrow International Airport
Area description
The Borough of Kensington and Chelsea is home to some of the most interesting and enjoyable attractions in London. From the eve-hip Kings Road in Chelsea to the recent popular Noting Hill, the shopping heaven that is Kensington High Street, the fantastic greenery and scenery of Kensington Gardens or some of London's top museums located in South Kensington.

Nearby points of interest

  • Gloucester Road: 0.1 mi
  • Natural History Museum: 0.4 mi
  • Science Museum London: 0.5 mi
  • Royal Albert Hall: 0.5 mi
  • National Art Library: 0.5 mi
  • High Street Kensington: 0.6 mi
  • Earls Court Exhibition Centre: 0.6 mi
  • Kensington Palace: 0.6 mi
  • Harrods: 0.9 mi
  • Stamford Bridge: 0.9 mi
  • Lancaster Gate: 1.2 mi
  • Sloane Square: 1.2 mi
  • Queensway: 1.3 mi
  • Hyde Park Corner: 1.5 mi
  • Hyde Park: 1.6 mi
  • Gloucester Road: 0.1 mi
  • Natural History Museum: 0.4 mi
  • Science Museum London: 0.5 mi
  • Royal Albert Hall: 0.5 mi
  • National Art Library: 0.5 mi
  • High Street Kensington: 0.6 mi
  • Earls Court Exhibition Centre: 0.6 mi
  • Kensington Palace: 0.6 mi
  • Harrods: 0.9 mi
  • Stamford Bridge: 0.9 mi
  • Lancaster Gate: 1.2 mi
  • Sloane Square: 1.2 mi
  • Queensway: 1.3 mi
  • Hyde Park Corner: 1.5 mi
  • Hyde Park: 1.6 mi
  • Park Lane: 1.6 mi
  • Paddington Station: 1.6 mi
  • Marble Arch: 1.7 mi
  • Royal Mews: 1.7 mi
  • Victoria station: 1.7 mi
  • Victoria Palace Theatre: 1.8 mi
  • Buckingham Palace: 1.9 mi
  • Notting Hill: 1.9 mi
  • Queen`s Gallery: 2 mi
  • Bond Street London: 2 mi
  • Piccadilly: 2 mi
  • Wallace Collection: 2.1 mi
  • Pimlico: 2.1 mi
  • Portobello Market: 2.1 mi
  • Portobello Road: 2.1 mi
  • Westminster: 2.1 mi
  • Baker Street: 2.2 mi
  • Cutty Sark: 2.2 mi
  • Oxford Street: 2.2 mi
  • Regent Street: 2.3 mi
  • St James's Park: 2.3 mi
  • Sherlock Holmes Museum: 2.3 mi
  • Oxford Circus: 2.3 mi
  • London Palladium: 2.3 mi
  • Madame Tussauds: 2.3 mi
  • Photographers Gallery: 2.3 mi
  • Maida Vale: 2.4 mi
  • Lords Cricket Ground: 2.4 mi
  • Piccadilly Theatre: 2.4 mi
  • Houses of Parliament: 2.4 mi

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (160)

Ratings and reviews for Best Western The Cromwell

Overall score

3.9 / 5
160 out of 160
Amenities:
3.6
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
3.5
Location:
4.6
Value:
3.9

91% would recommend to a friend.

Sort by:
Review this hotel
Review of Best Western The Cromwell

Reviewer score

5
Anonymous
Business
Dallas
Oct 15, 2008

Convenient

Location was great and made getting around London very easy. Neighborhood was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Grocery right across the street which saved money on restaurants.

Review of Best Western The Cromwell

Reviewer score

5
Anonymous
Business
Long Beach
Oct 21, 2008

Clean and pleasant

Very convenient hotel; quick walk to the Underground station; the room, although on the small side, was pleasantly decorated and very clean. Also appreciated the free internet access. All around, I felt very comfortable at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

The Gloucester Underground station is 1 block away and you can take the Picadilly line to and from Heathrow for under 5 pounds.

Review of Best Western The Cromwell

Reviewer score

5
London Enthusiast
New York City
Jul 28, 2009

Great location - clean rooms

I picked this hotel because of the good price and proximity to the tube. I didn't even appreciate until getting to London that I was on 3 different tube lines at the Gloucester stop which was super convenient for everywhere I wanted to go. Staff was very friendly, the room was clean and had great AC. Wish the room had a tub, but that was no big deal. Elevator doesn't go to the fifth floor, so be aware if you have any mobility issues to make sure you are on an accessible floor. I would happily stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Long walk from hotel

Harrods is right up the road from the hotel (as are the Natural History and V&A museums). A short walk by NYC standards, but probably a long walk for most.

Review of Best Western The Cromwell

Reviewer score

5
Anonymous
Arlington, TX
Jun 14, 2010

GREAT Location!

Seriously can't beat the location! It's located right across from the tube! Nothing special about this hotel, but it was clean and the staff was helpful! It's also right by a hop on hop off bus stop. It was inexpensive and a good location. I might try somewhere different if you're looking for some more "frills" or nightlife. I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Best Western The Cromwell

Reviewer score

5
abug
Attard, Malta
Jul 5, 2010

Excellent hotel

Decided to spend a couple of days in London on holiday. We basically needed a clean and comfortable hotel to spend 3 nights, as most of the day we planned to go sight seeing. I must say that Best Western The Cromwell was perfect for us, the rooms are small but adequate, modern and clean! Not to mention the bed was very comfortable and we had no trouble sleeping after a long day traveling. Our room was cleaned every day with new sheets and towels. The room also comes equipped with a kettle and free coffee, tea and hot chocolate (These are topped up whenever there is room service). The staff was very friendly and helpful. Check in was at 2pm but we arrived early so they offered to keep our luggage in a safe place till check-in time. Same thing when we checked out, flight was late at night so we decided to check out and leave our luggage at the hotel till it was time to catch the flight. The location is also very convenient, its just 1 minute walk from the tube!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Best Western The Cromwell

Reviewer score

5
Mariuca
Malaysia
Oct 6, 2010

Excellent Choice in Prime Location

We absolutely enjoyed our three nights here. As stated in my blog review (http://www.mymariuca.com/2010/10/european-escapade-first-hotel.html), there was no room for complaints! Location is EXCELLENT, room very pretty (small but comfy) with all the facilities needed to make our stay comfortable and pleasant. Would definitely return when in London again, thanks Cromwell! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Best Western The Cromwell

Reviewer score

5
Cecilie
Not Provided
Sep 20, 2010

The hotel was great. Nice, clean,

The hotel was great. Nice, clean, everything looked new and fresh. Wonderful bathrooms with a large shower and big soft towels. The room in general was a bit small, but otherwise great. The hotel has a gym and a bar. They offer a breakfast (typical british), but we did not try it. The location is fantastic, just across the street from the Underground, and in a nice area. Lived on the 2nd floot, and it was still very quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
No rating
Location:
4
Value:
4
Review of Best Western The Cromwell

Reviewer score

5
Mairi
Not Provided
Apr 20, 2010

The hotel is a few mins walk from

The hotel is a few mins walk from Gloucester Rd tube station which makes it very easy to navigate from. Staff were friendly and helpful, although we had no real need to make use of them as such! You can walk along to the Natural History museum easily, and also along to Hyde park etc. We got a good deal on the hotel, and although the rooms were a little on the small side, it was all that was needed for a few nights break - we only slept in the room. Would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Best Western The Cromwell

Reviewer score

5
Anonymous
Not Provided
Jun 4, 2010

Very convenient position on Piccadilly

Very convenient position on Piccadilly line near South Kensington. Our room had a significant patio area - more than made up for the 1 foot space next to the bed each side, there was, however, a lot of room at the end of the bed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Best Western The Cromwell

Reviewer score

5
Roxanne
Not Provided
Dec 18, 2009

We stayed here early December,

We stayed here early December, the location is excellent. Across the road is Glaucester tube which is in the city circle line. The room is very small as to be expected but it was very clean and the bed was so comfy which made it hard to get up in the morning! The reception staff were helpfull and friendly. The only bad thing I can mention us the noisy heating system but apart from that it's a good base when visiting London.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Back to menu Return to top