Tryp Ambassador

After staying in 3 star hotels along the coast of Spain which were very modern we were disappointed with this four star rating basically because the hotel seemed a bit worn. That being said, the room was quiet, clean, the shower was wonderful and the location was prime. It was close to shopping, restaurants, and most of the sights you would want to visit. The staff was extremely helpful and courteous. I would probably stay there again because it suited our needs.

We had a great stay in the Tryp Ambassador. Hotel spotless through out and the attention to detail was second to none, flowers in reception just one example. Hotel is close to centre but away form the busy streets so it has the best of both. Breakfast in the hotel was beautiful. Staff very helpful and obliging. Madrid is a beautiful place to visit and this hotel made our stay excellent. 5 nights away felt like 10.

This hotel is everything it says it is. From entering when you arrive, to the personnel at the desk, who are so willing to help. The "standard" room was awesome, so imagine how the upgrades are. They upsold us the breakfast the following day for a discount. Breakfast was Awesome, we couldn't have eaten anywhere else for the price. Location was perfect. Thank you for a fabulous stay. :) we will see you again.

Could not have been better for the value. only quirk' a randomly noisy AC.It could probably have been repaired but we had no time to take care of it.

The staff is pushy, trying to upsell you to a bigger room. The trick was they were charging $20 Euros per person for breakfast and they could "lower" the price of breakfast ONLY if you choose a "nicer" room that the one you had reserved! At the end you will end up paying more! Very dishonest front desk. I observed how they worked their upselling trick with everybody that arrrived! The hotel wasn't worth the price we paid. They are nicer hotels in the area for a lesser price and with honest staff.

Hotel met basic needs, nothing special, but no problems.

Nothing special, but no problems either. Location was good and a short walk to metro.

If you are looking for a clean, safe, reasonably priced, comfortable hotel in a perfect location to see Madrid than this is the place for you. The hotel is less than a five minute walk from two metro stations (Opera & Santa Domingo). It is situated in the historic section of "Old Madrid." Many major sites are less than a 10 minute walk from the hotel. My family found the hotel room to be very comfortable. We did not eat breakfast in the hotel because it was so expensive, but there were three McDonalds, a Starbucks, and many cafe's within a short walk. I would stay here again.

Our first time in Spain this was a very good hotel nice big room and helpful reception staff also in a good location a short walk to a main square and street with lots of shops and places to eat. We would stay there again.

The Staff was unfriendly. After checking in, they watched us load all of our luggage on the wrong elevator 20 ft in front of the registration desk and didn't correct us. When we asked, they pointed to another hallway without speaking. Not sure what the deal was. Our first room had an air conditioner that made a loud bang when it turned on and off. It woke us up every 10 minutes. We were moved to another room, but the A/C was just as bad. And, it blew directly on our faces from above the bed. The next morning, after falling asleep for only about 2 hrs.out of absolute fatigue, the technicians they sent said all the rooms were like this and there was nothing they could do about the noise. I asked the front desk, and they actually had the nerve to say they didn't have to provide us with an air conditioner until June 1st. Don't stay at this hotel.