Hotel Regente Madrid

I find it difficult to say anything negative about this hotel. I would definitely return there.

The hotel's Location is awesome! its in the middle of Madrid's city center and you can walk almost to every tourist place in the city, its also close to the Metro station. I recommend, taking the metro to and from the Airport is fast and easy and it only costs $2.50 Euros Now some of the staff is not the friendliest, and I even had to be switched rooms because some staff where fighting outside my door at 9am the first day I was there, but the manager upgraded me to the top floor suite!!!!! be careful when you book that you find out if you get an inside room or a room with a view. the inside rooms are facing a courtyard and the windows faced on to other travelers so privacy can be an issue. Oh and they charge internet by the hour and its so slow that I don't recommend it, there a internet coffee house one block away that is FREE I will stay there again, just for the Location and Price

The good stuff about this hotel is location. It was with in walking distance of everywhere I wanted to go. So that was what I liked the most. The con's are if you don't mind the thin walls where you can here everything your neighbor does then consider its not a con. Otherwise feel free to stay there. I would.

Location of the hotel is perfect,but the room was very small,they put only one bath towel and one hand towel in bathroom,NO wash clotes,NO robes.Airconditional was almost die(out of order).People which work on front desk-very unprofesional.

The location was great just a few steps from all that Madrid has to offer. I had the option to walk to various locations, all in one day.

Great location, however the stuff hardly speak English. Also for some reason they did not let a friend of mine come up to my room for 5 minutes while I was dressing up. Internet is really slow as well.

Overall the hotel is very nice and has a friendly staff. However, I was very annoyed that The waitress would not serve me a single glass of wine. I felt discriminated against because they only served wine by the bottle or in a large pitcher, obviously meant for 2 or more people. Since I was alone, I could not have wine with dinner. So, if you are by yourself or a non smoker stay away. Smoking is allowed seemingly everywhere in the hotel(except in the dining room) and the guests (all European) had zero consideration for any non smokers( I and the children probably being the only ones).

The hotel is in a perfect location near Grand Via down town SOL. The hotel is clean and spotless,and the clerks are very friendly and helpful. This hotel is very crowded,I believe they should expand the buffet area to avoid waiting for a table.

Hotel Regente was fine but really was just a place to sleep, shower and get off my feet. I loved Madrid and the hotel experience was fine, especially since it was quite a bit less expensive than many other choices. The room was comfortable and clean but rather dated in appearance. I did have to ask for a second mini-bar of soap. There was an extra charge for use of the room security box and the internet in the bar. The location was very good and the staff were willing to answer any question I had. At times I heard noise from the hallway but it was not a problem. I slept very well and felt very safe there (I'm a single woman traveler). I would definitely stay there again and recommend it to anyone who is ok with less than luxury accomadations.

C'est la 2ème fois que je vais dans cet hôtel et j'ai pensé que ce serait mieux que la 1ère fois. La situation est géniale, les chambres agréables mais, pour le personnel rien n'a changé: pas un sourire, il faut toujours attendre même s'il y a peu de monde, personne ne parle le français à la réception. Même chose au petit déjeûner(très bon d'ailleurs!): le personnel est stressé, pas serviable du tout. Plusieurs personnes ont été choquées de ce manque de gentillesse.Et pourtant, cet hôtel aurait tout pour plaire! Dommage...