Hotel Rialto

When we arrived at the Rialto, they could not "find" our reservation, despite my printout of info showing confirmation numbers and pre-payment. They insisted we had to contact our travel agent as it was not their fault but they had no info or payment in their system. It was only upon my perseverance and refusal to leave their front desk that they continued to talk to some central office and got it resolved (in about 30 minutes). Subsequent interactions with hotel personnel were fine, but those first moments were less than positive. Good location and basic rooms and amenities. EXCELLENT free walking tour offered daily there at the nearby TravelBar. Duncan was wonderful!

The staff was helpful and booked another night for us on staurday that was at a better rate than what we had the previous nights. The room was small but fit our needs and the Hotel is in a great location relative to the downtown area.

The room was tiny and did not have an iron or hair dryer. We had to put down a deposit to get those two items. Similar to other people's reviews - the hotel is almost like a maze, it's easy to get lost in the small, dimly lit hallways. However, the location was perfect, and the hotel staff was very accomodating. They answered all of our questions, and we had a lot of them. Definitely don't expect luxury, or to have peace and quiet in the morning. But I would go to this hotel again in a heartbeat!

Hotel very nice and comfortable, situated in an ideal area close to port and bars, and the rambles.I myself never dinned in the evening at the hotel,but the breakfast was good,staff in restaurant lacked the friendly smile to make you feel welcome, However it can not be easy to understand and cater for all nationalities.Reception staff very helpful. Maids services good. The lift service very slow,having the maids using the customers lifts not good!Rooms could do with tea/coffee making facilities. And at least 1 English speaking news channel.But all in all recommend this Hotel.

The hotel is in a great location. However staff were not very friendly, and werent very interested in being helpful. The room was small and the linen smelt very musty like it hadnt been used for a long time. The bathroom was very nice. The restaurant where breakfast was served was huge and the range was pretty good.

Very good location and great service!

Breakfast not included in my booking and the price was 14euros i feel this was too expensive when you can get a 3 course lunch at a good estaurant for 10 euros . The person in charge of the breakfast room was very rude .

Very difficult to find, no hot water in the afternoon, single beds instead of a double.

Best location, in Gothic quarter close to everything including Ramblas, and only 15 minute walk to the Barceloneta beach. Would recommend to anyone. And Aircon in July was a lifesaver!!

The location was fantastic, most main attractions were a short walk from the hotel. The hotel room was clean and comfortable although it was bit small. Hotel staff were friendly and helpful. Overall I would give this hotel 4/5 and will definitely be staying there in the future.